# Page 4 | Plivo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Plivo the right SMS Marketing solution for you? Explore 84 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/164618/Plivo/reviews

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Plivo

4.3 (84)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Plivo

## Showing most helpful reviews

Showing 76-84 of 84 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Christian P.  
IT Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great Platform"

August 17, 2018

5.0

I created an solution for SMS & Voice

Pros

\-Great Platform. -Great Customer support.

Cons

\-Not working in Argentina -Need to improve some documentation

Review Source

JR

Jonathan R.  
Commercial Director  
Telecommunications  
Used the software for: Less than 6 months

### "We chose Plivo for their rates and reliable service and we felt we could recommend it to others."

July 17, 2017

5.0

We were able to incorporate their service easily and reliably into our own Newfies-Dialer SMS and voice broadcasting product.

Pros

We choose to incorporate Plivo's SMS messaging into our Newfies-Dialer SMS and Voice Broadcasting software as it was straightforward to implement, and we were comfortable recommending it to others.

Review Source

MF

Michael F.  
President  
Computer Software  
Used the software for: I used a free trial

### "Nice platform"

August 17, 2018

4.0

Pros

The features are adequate. I mostly liked the ability to test the platform without talking to 10 people.

Cons

The documentation versioning is lack luster. Tech support snippets should always include relevant version info.

Review Source

SS

Sun S.  
System Analyst  
Entertainment  
Used the software for: Less than 6 months

### "Cheap and easy to use"

August 21, 2018

5.0

Pros

The integration of SMS API is easy. The support of custom services is good. It is cheap for sending SMS.

Cons

It will be great if user can register the alphanumeric sender\_id online directly.

Review Source

BC

Ben C.  
CEO  
Financial Services  
Used the software for: Less than 6 months

### "The best for the buck!"

August 24, 2018

4.0

Pros

The price is good and support very fast!

Cons

Features but I see you are getting there!

Review Source

KJ

Kajetan J.  
Full Stack Developer  
Computer Software  
Used the software for: Less than 6 months

### "Telemarketing app"

August 27, 2018

4.0

Pros

Clear and attractive pricing; Extensive documentation; Quick response time of the Support Team

Cons

Limited configurability of Web Browser SDK; Overcomplicated when it comes to simple 1 to 1 calls

Review Source

SS

Simon S.  
CTO  
Information Technology and Services  
Used the software for: I used a free trial

### "Good functionality, great customer support, lacking internationalization"

August 20, 2018

4.0

Pros

Had all the functionality I needed at a very good price. Very good customer support

Cons

Did not support non-ascii characters very well. There was a work around, but ideally that should just work out of the box.

Review Source

MM

Manuella M.  
midwife  
Medical Practice  
Used the software for: 6-12 months

### "excellent"

August 23, 2018

5.0

Pros

The price and the API's make Plivo an excellent virtual phone.

Cons

It's only possible to do the billing with credit card.

Review Source

QZ

Qamar Z.  
Senior Software Engineer  
Information Technology and Services  
Used the software for: I used a free trial

### "I Develop a Call Record App"

July 4, 2019

5.0

Pros

Because it is easy to understand and most important thing, you get excellent customer support that is why i personally used this service and also recommend to others.

Cons

Only one word, Pricing. Rates are affordable.

Review Source

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