# Mailshake Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Mailshake Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more.

Source: https://www.capterra.com/p/164705/Mailshake

---

# 

 Mailshake Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Mailshake

## What is Mailshake?

Mailshake is sales engagement for modern sales teams. Send personalized cold emails at scale and set tasks to engage with prospects via phone and social media, all in one sequence, on one dashboard. With native integrations to top Salesforce and Pipedrive and 3rd party integrations to thousands of apps, Mailshake will fit perfectly within your sales tech stack.

## What is Mailshake used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)[Email Tracking](https://www.capterra.com/email-tracking-software/)[Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/)

Top alternative

Featured

Overall rating

Based on 159 user reviews

Reviews sentiment

Positive

92%

Neutral

4%

Negative

3%

Starting price

$59

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Mailshake?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.rightinbox.com&name=Mailshake)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Mailshake

4.6 (159)

VS.

[4.8 (1,372)](https://www.capterra.com/p/168452/GMass/reviews/)

Starting Price

$59

Per User, Per Month

Starting Price

$25

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (159)

Ease Of Use

4.7 (13,289)

Value For Money

4.6 (146)

Value For Money

4.7 (10,052)

Customer Service

4.6 (148)

Customer Service

4.7 (9,845)

## Mailshake alternatives

Highest Rated

[Gmail](https://www.capterra.com/p/202338/Gmail/)

[4.8 (13,353)](https://www.capterra.com/p/202338/Gmail/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/202338/Gmail/)

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

[4.5 (17,581)](https://www.capterra.com/p/110228/MailChimp/reviews/)

Starting price

$13.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/110228/MailChimp/)

[Brevo](https://www.capterra.com/p/132996/brevo/)

[4.6 (3,414)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/132996/brevo/)

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

[4.7 (2,257)](https://www.capterra.com/p/136603/MailerLite/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/136603/MailerLite/)

[View all alternatives](https://www.capterra.com/p/164705/Mailshake/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

4.5 (44)

88.64% of 44 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Email Campaign Management

4.7 (40)

92.50% of 40 reviewers that rated this feature as important or highly important

Plan, execute, and analyze email marketing campaigns

Customizable Fields

4.8 (29)

86.21% of 29 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

Event Triggered Actions

4.8 (25)

80.00% of 25 reviewers that rated this feature as important or highly important

Predefined actions automatically performed on the occurance of specific events

CAN-SPAM Compliance

4.6 (24)

83.33% of 24 reviewers that rated this feature as important or highly important

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Campaign Management

4.7 (19)

78.95% of 19 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Mailshake 28 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Application programming interface that allows for integration with other systems/databases

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Track the amount of clicks on individual products to measure campaign results

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customize data fields to support various needs and use cases

Import and export data to and from software applications

Send automated marketing emails based on user actions over a predetermined period

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Plan, execute, and analyze email marketing campaigns

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Predefined actions automatically performed on the occurance of specific events

Manage contacts across multiple mailing lists

Optimize content to ensure it is easily accessible for mobile users

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows for businesses to run a variety of different campaigns across different channels

Adjust communications based on previous interactions or personal preferences

Tools designed to streamline the process of lead generation and management for sales teams

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

Add or remove subscribers from mailing lists

Organizing a group of people to accomplish a task

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

4.5 (159)

4.5

Based on 159 reviews

## Pricing

Value for money

4.6 (146)

[View pricing plan details](https://www.capterra.com/p/164705/Mailshake/pricing/)

Email Outreach

$59.00

Per User,Per Month

It includes:

-   Advanced Scheduling & Throttling
-   AI Email Writing With Shakespeare
-   Automated Email Sequences
-   Email Deliverability Setup Assistant
-   Email Personalization
-   Email Template Management
-   Email Warm-up Service (Normally $29/Mo)
-   Gmail / Outlook / SMTP
-   Mail Accounts From Any Provider
-   Respond to Leads (Lead Catcher)
-   Salesforce / Pipedrive / Hubspot

Sales Engagement

$99.00

Per User,Per Month

It includes:

-   10k List-Cleaning Credits Monthly
-   10k Recipients Per Campaign
-   Advanced Scheduling & Throttling
-   AI Email Writing With Shakespeare
-   Automated Email Sequences
-   Create Custom Tasks
-   Email Personalization
-   Email Warm-up Service (Normally $29/Mo)
-   Gmail / Outlook / SMTP
-   Mail Accounts From Any Provider
-   Power Phone Dialer
-   Priority Support
-   Respond to Leads (Lead Catcher)
-   Sales Engagement
-   Salesforce / Pipedrive / Hubspot
-   Social Selling

Value for money

4.6 (146)

4.6

Based on 146 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (148)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (148)

4.6

Based on 148 reviews

## User reviews

Overall rating

4.6

Based on 159 reviews

Filter by rating

5(123)

4(24)

3(7)

2(2)

1(3)

Mentioned topic

Sorted by most recent

Boris K.

CEO

Computer Software

### "Easiest email software to use, but also very efficient."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 17, 2026

Overall experience is great. It's very efficient and price is good. Everything is very clear. There are no surprises of any kind.

Pros

It's very simple to use and all automated. I also get access to looks up contacts for free. Follow ups are great!

Cons

I wish there was no limits on stuff like unlimited contacts lookups. More integrations with Claude and other LLMS.

Alternatives considered

[GMass](https://www.capterra.com/p/168452/GMass/)

Reasons for choosing Mailshake

Simpler to use and more efficient. Price for your money is good.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CL

Clint L.

SEO specialist

Marketing and Advertising

### "Great product for outreach campaigns"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 6, 2026

I've been using it on and off since 2016 for cold outreach campaigns and it's been the best of the 5-6 other products I've tried during that time.

Pros

It's very easy to use and the price is lower than the competitors that I've tried over the years. The UI is intuitive and for the past 10 years (on and off) it's always been reliable.

Cons

I still wish the price was a bit lower, but it's cheaper than the others I've tried, such as SalesHandy and Instantly.ai.

Alternatives considered

[Saleshandy](https://www.capterra.com/p/177200/SalesHandy/)

Reasons for choosing Mailshake

The pricing of the competitors was ridiculous. As much as I like MailShake, I still think they're overpriced a bit too, but definitely the lower price of the competition (that I have seen).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

John A.

Senior Digital Marketing Specialist

Information Technology and Services

### "Simple & Effective Cold Email Tool with Great Automation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2026

Overall, our experience with Mailshake has been really good. It is easy to use and helps us manage our email campaigns without any confusion. Setting up campaigns, adding contacts, and writing emails is simple and does not take much time. The follow-up feature is very helpful, as it sends emails automatically and saves our effort. We also like how we can see the results, such as who opened the email and who replied. This helps us understand what is working and improve our campaigns. The platform works smoothly for most of our needs. Whenever we had questions or needed help, the support team responded well and guided us properly. This made things easier for us. Overall, Mailshake has helped us stay organized and consistent with our email outreach. It is a good tool for teams who want a simple and effective way to reach people.

Pros

Easy to use interface Quick campaign setup Good automation & follow-ups Helpful performance tracking Most important is SHAKEspeare AI - It really helps in aligning our mail campaign.

Cons

Minor setup or integration aspects may need technical assistance Apart from this all the features are really working good.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AISHWARYA Y.

Senior Digita Marketing Specialist

Information Technology and Services

### "BEST OUTREACH PLATFORM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 31, 2026

It is easily the best and most hassle-free outreach platform out there. User-friendly, responsive support team and easy to navigate for even beginners. Highly recommend this underrated email automation platform to all marketers.

Pros

Ease of use, ability to scale as per business needs, monitoring tools to identify leads - opened and clicked contacts accuracy, great support team

Cons

Sometimes struggles with volume of sending, otherwise I do not feel any major drawbacks here. It outshines other tools in terms of most other aspects.

Switched from

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

Cost concerns and ability to scale outreach activities.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Magic F.

Magician

Entertainment

### "Helopful Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2026

I generally find the service works brilliantly. I have a level of subscription that works for me and opportunities to upgrade in the future. Recently while dealing with a question about an unrelated matter, Ismael,one of the service team, spotted a potential problem with how I had set up my emails. They highlighted the issue and explained carefully how I could resolve it. Incredible service: spotting issues on my behalf. I’m a very satisfied customer.

Pros

I find the service meets my needs. There's the opportunity to upgrade in the future if I wish. Vey good customer service.

Cons

There was a log in issue on their website. I spent a lot of time trying fix why I couldn't sign in. I contacted customer serivce who explained th e problem was at their end. I thonk they shoild have put up a banner on site explainig the issue. To be fair they were aplogetic and see below for what happned next.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Dan B.

owner

Financial Services

### "Best-in-Class for Email Outreach"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 17, 2026

Simply stated, Mailshake makes it possible for us to conduct our outreach campaign in a way that is manageable and effective. I did a lot of research before signing up for Mailshake. One major reason I decided on this platform is that it’s feature-rich without being so complicated that I would have too much difficulty using it. So far, I haven’t been disappointed—and I’m looking forward to being able to make even better use of the service during the weeks ahead (I know I haven’t yet taken full advantage of everything I could have).

Pros

One of the best parts of my experience with Mailshake so far is the excellent customer support I've been getting from the company's care team. It's been a tremendous relief knowing that \[sensitive content hidden\] will always respond promptly and conscientiously during business hours. To me, they seem more like good friends than tech support people I don't really know. The platform has many wonderful features. One of my favorites is Office Hours, held at the same time every week (on Wednesday). It's great to be able to drop in to ask your questions, get feedback and listen/learn from other subscribers.

Cons

There is admittedly a certain learning curve involved with using the platform. Also, it does have its limitations and bugs, though I believe that the company will work toward improving what needs to be improved upon. In addition to that, support is limited to business hours M-F Eastern. It would probably have to be more expensive if that were not the case, so it's an acceptable tradeoff.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AK

Abiali K.

COO

Marketing and Advertising

### "Good for Small Agencies"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 18, 2026

It's good but the interface seems oldish, if UI/UX can be made better this is a very nice tool. You can deifinetly go ahead if you;re a small firm

Pros

That I can do multiple thigns in additions to sending bulk mails, like connecting LinkedIn, tracking the link clicks and framing the next mail as per the link which was clicked

Cons

Lags alot, the list clean feature is very bugy. High effort when adding prospects that's the only thing which I don't like

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Andrew W.

Owner

Events Services

### "Great for cold email"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 17, 2026

Great software! I can schedule a ton of cold emails, change templates and phrases automatically. They flag emails likely to bounce, list cleaning, easy scheduling. The AI help bot is super useful for when I can’t figure out a setting - makes it so easy. Recommend!!!

Pros

The email scheduling is reliable and the software allows you to ensure email deliverability and reduces your spam rate.

Cons

It takes a few hours to learn and really get right, but once you do it saves to sumch time and is totally worth it

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Seth H.

CEO

Health, Wellness and Fitness

### "A very happy customer "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 13, 2026

I’m a very happy customer and think this product is great value for money. I have significantly increased my business by using this emailing system.

Pros

Very easy to use. Quick to set-up. Very effective at allowing me to send cold-emails to thousands of new potential clients that actually get read.

Cons

Nothing. It’s a very simple piece of software that does exactly what it says on the box. Also excellent customer service if any issues do arise.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jim P.

Owner

Marketing and Advertising

### "Great prioritization of data and engagement for outreach"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 5, 2026

A great front funnel outreach tool that is continuing evolving and improving my sales process in a scalable manner.

Pros

I actually paid a consultant to pay for a workflow automation that already existed in Mailshake and how it interacts with the CRM I use. Prioritizing outreach is the chief function I rely heavy on. What's more is Mailshake is founded on logical outreach meaning they wont let you cut corners on good practices to achieve high response rates. It is the reason I use it daily to manage my email outreach.

Cons

It was be cumbersome to sort data at times around intuitive design. Nothing major though. GUI design could improve and imagine will over time.

Switched from

[Outfunnel](https://www.capterra.com/p/181249/Outfunnel/)

Price and features changed in Outfunnel. Outfunnel was also much more investment.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/164705/Mailshake/reviews/)

Popular comparisons

[Gmail vs Mailshake](https://www.capterra.com/compare/164705-202338/Mailshake-vs-Gmail)[Mailchimp vs Mailshake](https://www.capterra.com/compare/110228-164705/MailChimp-vs-Mailshake)[Brevo vs Mailshake](https://www.capterra.com/compare/132996-164705/brevo-vs-Mailshake)[MailerLite vs Mailshake](https://www.capterra.com/compare/136603-164705/MailerLite-vs-Mailshake)[ActiveCampaign vs Mailshake](https://www.capterra.com/compare/79367-164705/ActiveCampaign-vs-Mailshake)[Success.ai vs Mailshake](https://www.capterra.com/compare/164705-10013316/Mailshake-vs-Success-ai)[Constant Contact vs Mailshake](https://www.capterra.com/compare/31898-164705/Constant-Contact-vs-Mailshake)

[GlassHive vs Mailshake](https://www.capterra.com/compare/164705-228676/Mailshake-vs-GlassHive)[Omnisend vs Mailshake](https://www.capterra.com/compare/153508-164705/Omnisend-vs-Mailshake)[EmailOctopus vs Mailshake](https://www.capterra.com/compare/147415-164705/EmailOctopus-vs-Mailshake)[GMass vs Mailshake](https://www.capterra.com/compare/164705-168452/Mailshake-vs-GMass)[EngageBay CRM vs Mailshake](https://www.capterra.com/compare/164705-178819/Mailshake-vs-EngageBay-Marketing)[Levitate vs Mailshake](https://www.capterra.com/compare/164705-211147/Mailshake-vs-Levitate)[Systeme.io vs Mailshake](https://www.capterra.com/compare/164705-198994/Mailshake-vs-Systeme) 

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Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

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