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What is Mailshake?
Mailshake is sales engagement for modern sales teams. Send personalized cold emails at scale and set tasks to engage with prospects via phone and social media, all in one sequence, on one dashboard. With native integrations to top Salesforce and Pipedrive and 3rd party integrations to thousands of apps, Mailshake will fit perfectly within your sales tech stack.
Best For
Mailshake is for sales professionals, founders & entrepreneurs, content marketers, and anyone looking to earn leads via cold outreach.
Mailshake Pricing Overview
Mailshake pricing starts at $39.00 per user, per month. They do not have a free version. Mailshake does not offer a free trial.See additional pricing details below.
Mailshake Video and Images
Deployment & Support
Deployment
- Cloud, SaaS, Web-Based
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
Support
- Email/Help Desk
- Knowledge Base
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Contact Details
- Ramp Ventures
- Located in United States
- Founded in 2012
- http://www.rightinbox.com
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Mailshake Pricing
Starting From:
$39.00 /monthA product’s price can vary greatly based on features needed, support or training required, and customization requests.When you find a product that fits your needs, you should talk to the vendor to figure out what they can offer.
Pricing Model: Per User
- No free trial
- No free version
Pricing Details (Provided by Vendor):
Basic: $39/user/month, or $290/user/year
Pro: $59/user/month, or $440/user/year
Omni: $99/user/month, or $750/user/year
Pricing Resources:
Tabset anchorAB Testing Campaign Management CAN SPAM Compliance Drip Campaigns Dynamic Content Event Triggered Actions Lead Management Mobile Optimized Emails Reporting/Analytics Subscriber Management Template Management WYSIWYG Editor
Mailshake Features
Features are displayed in alphabetical order.
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Best For: Thousands of e-commerce retailers on Shopify and other leading platforms use SmartrMail to send better email in less time.
Best For: Growth Teams, Marketing Teams, Saas, Startups, Entrepreneurs, E-commerce, Digital Marketing Teams, Organization that needs to leverage Cold Email outreach for growing revenue. Cold Outreach
Best For: ActiveCampaign is ideally suited for small and medium sized businesses looking to grow through better customer relationships.
Best For: We offer cloud-based email marketing and marketing automation tools to 175,000+ growing companies around the world.Best For: Thousands of e-commerce retailers on Shopify and other leading platforms use SmartrMail to send better email in less time.Best For: Growth Teams, Marketing Teams, Saas, Startups, Entrepreneurs, E-commerce, Digital Marketing Teams, Organization that needs to leverage Cold Email outreach for growing revenue. Cold OutreachBest For: ActiveCampaign is ideally suited for small and medium sized businesses looking to grow through better customer relationships.Best For: We offer cloud-based email marketing and marketing automation tools to 175,000+ growing companies around the world.
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Mailshake Reviews
Showing 5 of 89 reviews
Overall
4.7
Ease of Use
4.8
Customer Service
4.5
- "Another great thing is the "Cold Email Academy. I love a company that does its best to make its customers succeed."
- "The Mailshake team have been great in providing lots of support to give my email campaigns as great of a chance as possible."
- "Because it sends 1 email at a time every couple of minutes, we can send out a fair amount of emails on a daily basis from the get go - and our deliverability is very good."
- "Overall, I appreciate their regular training webinars and open educational opportunities."
- "It was a bit tedious to use because you had to make sure there were no mistakes in the process."
- "You are restricted with the number of mails you can send per day. There is no refund available when you cancel the software."
- "When it came time to send my first campaign the set up was too confusing. I accidentally mailed a whole big list a blank email because I pushed 1 wrong button."
- "You have to be very careful about daily sending limits and accounts connected because Gmail can be very touchy when flagging spam messages sent in bulk."
Pros
- "Another great thing is the "Cold Email Academy. I love a company that does its best to make its customers succeed."
- "The Mailshake team have been great in providing lots of support to give my email campaigns as great of a chance as possible."
- "Because it sends 1 email at a time every couple of minutes, we can send out a fair amount of emails on a daily basis from the get go - and our deliverability is very good."
- "Overall, I appreciate their regular training webinars and open educational opportunities."
Cons
- "It was a bit tedious to use because you had to make sure there were no mistakes in the process."
- "You are restricted with the number of mails you can send per day. There is no refund available when you cancel the software."
- "When it came time to send my first campaign the set up was too confusing. I accidentally mailed a whole big list a blank email because I pushed 1 wrong button."
- "You have to be very careful about daily sending limits and accounts connected because Gmail can be very touchy when flagging spam messages sent in bulk."
Yanko C.
Verified LinkedIn User
Financial Advisor
Financial Services, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
October 28, 2019
“A fantastic tool with great support!”
Pros: I love the simplicity and the focus on just the things that I need. There are other programs out there but they can be cumbersome and hard to learn. Mailshake is really easy.
The biggest thing is their support.The customer service rep has been really helpful in getting my campaigns going and now I feel way more knowledgeable about email marketing because of her. You will definitely get way more value than what you are paying.
Cons: Initially I was a little confused but the support team put me right on track. So really the program does what advertises and more!
Alternatives Considered: Constant Contact and Mailchimp
Reasons for Choosing Mailshake: Ease of use and the high level of support. After doing the demo they really helped me put together a campaign rather than just selling me the platform.
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
October 28, 2019
Engin A.
Program Director
Computer Software, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
July 22, 2020
“Great product & great customer support”
Overall: Outstanding. It's easy to use and honestly the customer service team goes above and beyond for you.
Pros: It's just simple to use. Having used other software for cold-emailing that was cumbersome, MailShake is a breeze. It is extremely important, however, to note that the onboarding/customer service is outstanding as well.
Cons: It's expensive if you have a medium or large team - so I'm worried about scaling costs.
Switched From: Email Lead Generation
Reasons for Switching to Mailshake: ClickBack Mail was so hard to use, and took forever to setup drip campaigns. It has maybe 5% of the functionality of MailShake and is 100x more difficult to use.
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
July 22, 2020
Tanishq A.
Marketing Analyst
Information Technology and Services, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
June 25, 2021
“Simple, effective and gets the work done! ”
Overall: We're uaing Mailshake for all our Outbound efforts. Even though some other tools offer features that could be helpful, the sheer simplicity of Mailshake has made us choose it
Pros: 1. Simplest UI among all email campaign management tools
2. Automatic scanning of duplicates prospects in new lists.
3. Suggestions to make campaign better
Cons: 1. Would be great if we could check the performance metrics of individual lists under the same campaign
Reasons for Choosing Mailshake: Simple UI and non complicated workflows
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
June 25, 2021
Verified Reviewer
Verified LinkedIn User
51-200 employees
Used the software for: Less than 6 months
Overall Rating
1.0
Ease of Use
3.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
July 31, 2018
“Lame customer support”
Pros: It can help you to automate email campaigns to a certain extent, it does sending faster than if you would do it manually, it keeps track of follow ups.
Cons: Customer support does not respond to your queries, not even after a month, if email replies 'out of office' is in another language besides English, it counts the email as a valid reply, if you schedule initial campaign on the specific date, it does not send it entirely on that day yet breaks it into several batches thus disrupt you next follow ups (instead of after 3 days, you end up with a follow up sent the following day) etc.
Vendor Response
By Ramp Ventures on August 7, 2018
I'm really sorry you had such a bad experience with our customer support team. I spoke with our team to get to the bottom of the problem and it looked like our support software was marking your emails as spam and so we missed your communication entirely.
There's no excuse for bad customer service but we have addressed this so it doesn't happen for anyone else.
Thanks,
Sujan Patel
Co-founder
Reviewer Source
Nominal Gift Card: This reviewer was invited by us to submit an honest review and was offered a nominal incentive as a thank you.
Source: Capterra
July 31, 2018
Stefan M.
Founder
Information Technology and Services, Self-employed
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
August 5, 2020
“It's the support and education of Mailshake that makes it”
Overall: Overall really happy to have joined Mailshake
Pros: The Mailshake team have been great in providing lots of support to give my email campaigns as great of a chance as possible.
Cons: There wasn't anything that I dislike about Mailshake currently.
Alternatives Considered: lemlist
Reasons for Choosing Mailshake: Much more education, even from an early stage about making campaigns a success.
Reviewer Source
No Incentive Offered: This review was submitted organically.
Source: Capterra
August 5, 2020