Mailshake Reviews

Pros: I love the simplicity and the focus on just the things that I need. There are other programs out there but they can be cumbersome and hard to learn. Mailshake is really easy. The biggest thing is their support.The customer service rep has been really helpful in getting my campaigns going and now I feel way more knowledgeable about email marketing because of her. You will definitely get way more value than what you are paying.

Cons: Initially I was a little confused but the support team put me right on track. So really the program does what advertises and more!

Alternatives Considered: Constant Contact and Mailchimp

Reasons for Choosing Mailshake: Ease of use and the high level of support. After doing the demo they really helped me put together a campaign rather than just selling me the platform.

Overall: We're uaing Mailshake for all our Outbound efforts. Even though some other tools offer features that could be helpful, the sheer simplicity of Mailshake has made us choose it

Pros: 1. Simplest UI among all email campaign management tools 2. Automatic scanning of duplicates prospects in new lists. 3. Suggestions to make campaign better

Cons: 1. Would be great if we could check the performance metrics of individual lists under the same campaign

Reasons for Choosing Mailshake: Simple UI and non complicated workflows

Overall: Overall really happy to have joined Mailshake

Pros: The Mailshake team have been great in providing lots of support to give my email campaigns as great of a chance as possible.

Cons: There wasn't anything that I dislike about Mailshake currently.

Reasons for Choosing Mailshake: Much more education, even from an early stage about making campaigns a success.

Overall: It's the perfect cold email outreach program that is really easy to setup and offers better deliverability than using traditional email marketing software.

Pros: Mailshake is my go to tool for doing cold email outreach. It's very easy to setup and use and allows multi-step followup sequences for your email campaigns. They also have an email scrubbing tool you can run your lists through to ensure that you do not get a high bounce rate and hurt your email sending repuation. It doesn't have some of the bells and whistles that some similar tools offer but it's easy to use and works perfectly every time.

Cons: You are limited to Gmail and Gsuite email accounts at the moment, would be great to expand to other popular email platforms.

Overall: I'm not exaderating that the money we spent last year on mailshake that we have 100X our return on investment. I highly recommend their email marketing solution.

Pros: Mailshake is easy to use! I love the fact that there is very little learning curve. You can upload your list and start a campaign in minutes. I will say that this was single handily the best purchase of all the software we purchased last year.

Cons: I have nothing bad to say. They are great from the software to support. I love their software!

Overall: The MailShake team was responsive to all of my questions. There were a couple of glitches with me thinking that a support session had been reserved and it didn't actually get onto the MailShake calendar. The e-mail support was timely, but sometimes I wished I could simply call a help-line or log into a live chat immediately to get a simple question answered a bit more quickly compared to e-mails or setting up a video conferencing session that are sometimes not available for a few days from when you log in for help. I was glad to find out today that live support is offered at 2:00 p.m. Eastern time every Monday, Wednesday, and Thursday. Wish I had seen that feature on the Home Page sooner.

Pros: Cold-prospecting e-mailing is a complicated undertaking, but the MailShake team made it very understandable even for a beginner. By following their recommendations of taking out logos on the "first touch" e-mail, we were able to achieve a 72.5% open rate. Among the people who opened the e-mail, 10.8% completed the survey in a hyperlink we had in the e-mail text. Research I have done before said that we would be lucky if only 10% even OPENED the e-mail (again, we achieved a 72.5% open rate). The MailShake cleaning function was also a great feature of the software. We did lose a lot of our initial list of potential e-mail addresses, but by using the cleaning option, we achieved only a 2.5% bounce rate.

Cons: For a beginner, some of the features of the software are not completely intuitive. I did require direct MailShake support instead of just watching video tutorials to make sure I was doing everything correctly...and their video conferencing coaching was right on target. I would have goofed up right out of the shoot by including logos in the "first-touch" e-mail text since logos make the e-mail go out in a protected view in which the recipient would have to click twice just to see the logos (and the logos are included in the survey hyperlink in the email anyway) and logos can drop e-mails right into SPAM. It took awhile for me to convince my client that we HAD to take their logos out, but they finally agreed and you can see the great results we got with 72.5% open rate.

Reasons for Choosing Mailshake: MailShake was recommended by another non-cold-prospecting e-mail provider that only does "opt-in" e-mail campaigns as the BEST in the industry that he knows about. I was so glad that he was right. MailShake's services and the results I achieved for my client FAR EXCEEDED my expectations. I look forward to producing more campaigns for additional clients in the near future. Thank you!

Overall: Mailshake allowed me to grow my business when I didn't yet have enough business to spend on growing my business any other way. I love them!

Pros: Define and refine your list. Queue up your message sequence. Let the robots do the work. I can't rave enough about this tool. It's literally like having a robot for a salesperson, who follows perfect instructions and only bothers you when they've got a hot lead on the line. The founding team is also amazing and extremely responsive and helpful.

Cons: They implemented an anti-spam bot on the backend to make sure their platform wasn't being abused by users. Smart idea, but the version of the software they picked was a bit overkill and it broke my campaigns on several occasions. But their team is amazing and was super responsive to get it sorted. They went into my campaigns manually, examined everything I was doing and saw that I was playing by all the rules and got me up and running again. This is a case where excellent customer service on an excellent product made me into a lifetime advocate for them!

Overall: One of the easiest cold emailing platforms available. Customer service is quick with their responses. Especially in the early learning periods.

Pros: Mailshake is clean, easy to use, and their list-cleaning options are remarkable. Additionally, with one of their plans, you are able to assign tasks and phone calls to team members.

Cons: Downloading custom reports is not available at this time. Also, I would like to be able to put separate sending limits on some campaigns, however the sending limit is a blanket number.

Reasons for Choosing Mailshake: List Cleaning options.

Overall: Mailshake is so far the best tool for email outreach. Most importantly its price is reasonable for small-medium business.

Pros: Our company and our partners used to use Pitchbox for a while, but everyone switched to Mailshake. Mailshake is easy to use, personalization, tracks emails and creates auto-followups. What else do you need? Most importantly, compared to Pitchbox Mailshake is almost free. Another great thing is the "Cold Email Academy". I love a company that does its best to make its customers succeed. Kudos!

Cons: Wish there would be an inbuilt tool for email scraping.

Reasons for Switching to Mailshake: Price.

Overall: I'm a relatively new user and already recommending to friends. The time you save is worth far more than that monthly fee.

Pros: Mailshake is easy to use and effective, taking away a pain point of high volume emails while still being personal and not ending up in the "promotions" tab in Gmail. We use it as a biz dev tool to reach out to prospects on our target customer list. Follow ups have proven to be invaluable as I no longer have to think about who to follow up with or set a reminder. We've been able to connect with a good amount of prospects. We've found the most value in cold outreach campaigns, and the MailShake blog offers great insight as do the templates (which I recommend as a starting point, they are easily customizable).

Cons: Mailshake works great as a set-it-and-forget-it tool. I only wish there was more control on scheduling and times for advanced purposes, not required. i.e. Would be great to send between these hours on these days, and schedule them week to week, or don't send initial emails on Fridays but allow followups to occur on Fridays.

Overall: Overall the tool is best for email automation and best suite for small to medium-size businesses.

Pros: We are using this tool for automated emails drip-feed. I love this tool because we can use the maximum levels of personalization in our email. Mailshake is smart enough to stop the emails sequences on any action taken by us or email receiver. We can create templates for future use.

Cons: They should add more detailed reporting for the campaigns would really help to understand the analytics and also they should add some templates in system.

Overall: Since 2 years I integrated Mailshake into my must-to-have tools list. Before, we wasted a lot of time with email delivery management, but now is much faster, easier and smarter. If don't need a huge automation or biggest CRM's, but just simple and effective workflow, this is your solution.

Pros: I boosted my productivity to handle email campaigns to reach my target audience.

Cons: Integration with other services, like CRM or Forms.

Reasons for Switching to Mailshake: Mailshake is much better

Overall: Positive. Their team is very helpful and we find the product accomplishes what we need with minimal fluff, but extra features that make it a really solid option.

Pros: Very simple to use and the functionality is basic but comprehensive. It isn't overwhelming but accomplishes what we need.

Cons: Could be a more robust integration with SalesForce.

Reasons for Switching to Mailshake: Deliverability

Pros: I love their Drip campaigns functionality Love the Zapier integration as it allows me to connect Google sheets with Mailshake Love the automatic review of your content

Cons: The need to upload a subscriber list for every new campaign. Need a central repository of subscribers where we can tag them based on campaigns.

Pros: I like the simplicity of the tool and the cost compared to other email and lead gen tools. And we super love the auto-follow up features. We decided to go with MailShake and DivvyHQ and ditch Buzzstream for outreach emailing campaigns mostly due to the cost, the cost per month for MailShake is a far better monthly cost than for Buzzstream, especially since we do a lot of custom outreach. But we also decided to switch to MailShake because of its simple, easy to use interface for email outreach tracking.

Cons: It doesn't have all the same features as Buzzstream, so you can't generate email addresses or build lists within the tool based on keyword research, so it's definitely a lighter weight tool, but useful in the overall link building toolkit.

Pros: Not complicated to use. Was able to setup in 30 mins. Great for outreach emails and I can even schedule follow up emails. this app is simply straightforward.

Cons: There's nothing to dislike with something so easy to use.