Who Uses This Software?

Ricochet is well-suited for call centers that bring in online leads and want to contact them quickly and regularly. Current clients are in banking, mortgage, insurance, solar and other industries.


Average Ratings

2 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Speed To Contact
  • www.speedtocontact.com/
  • Founded 2009
  • United States

About Ricochet

RICOCHET is clean, efficient, and great for both inbound & outbound call centers looking to automate their workflow. Ricochet's CRM and Dialer make it easy to connect. Increase your contact rates, calling in under 1 second. Improve your conversions using dozens of powerful Ricochet tools to help you go from lead to sale. Track your progress using Ricochet analytics. Sales management can monitor key metrics to drive smarter campaigns and maximize productivity of sales teams.


Ricochet Features

  • Analytics / ROI Tracking
  • Campaign Segmentation
  • Channel Management
  • Drip Campaigns
  • Landing Pages / Web Forms
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Multivariate Testing
  • Search Marketing
  • Social Marketing
  • Website Visitor Tracking

Ricochet Reviews


Increased Contacts!!

Mar 31, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Speed to Contact have been a great partner for us at New Penn, and Ricochet has helped increased our contacts and production significantly over the last year.

Vendor Response

by Speed To Contact on April 03, 2015

Thanks Nelson, We think you guys are pretty swell also!

Simple & Effective

Mar 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Super fast. Simple interface. Integrates with many other systems. Steadily adding more functionality.

Vendor Response

by Speed To Contact on March 29, 2015

We thank you Scott~ Keep an eye out for our upcoming text messaging automation features and gamification layer.