Ricochet

5 / 5 3 reviews

Who Uses This Software?

Ricochet is well-suited for call centers that bring in online leads and want to contact them quickly and regularly. Current clients are in banking, mortgage, insurance, solar and other industries.


Average Ratings

3 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $100.00/year/user
  • Pricing Details
    Optional services available for entire account for additional cost.
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Speed To Contact
  • www.speedtocontact.com/
  • Founded 2009
  • United States

About Ricochet

Speed To Contact is an enterprise sales automation company and the makers of RICOCHET (The fastest internet lead dialer commercially available). RICOCHET is clean, efficient, and great for both inbound & outbound call centers looking to automate their workflow. The company specializes in developing custom dialing solutions as well as CRM integrations (Minimum of 5 Users). Sign up for a free demo in seconds and blast your conversion & retention rates into the sky.


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Ricochet Features

  • Analytics / ROI Tracking
  • Campaign Segmentation
  • Channel Management
  • Contact Management
  • Content / Blogging Platform
  • Direct Mail Management
  • Email Drip Campaigns
  • Landing Pages / Web Forms
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Multivariate Testing
  • Referrals / Affiliates
  • Search Marketing
  • Social Marketing
  • Website Visitor Tracking

Ricochet Reviews Recently Reviewed!

Excellent software & excellent customer service.

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, user interface, and seamless file conversion if you have import the data into Excel or email. The Reports Dashboard is great feature to see all your sales and track sales by item type & consignor. Easy Payout schedules, easy consignor account access & adding items into inventory is so simple that it's almost fun. This software does all of the heavy lifting and allows for day to day operations to run smoothly. In the event that there are any issues, help is only a phone call or email away and responses are typically in under an hour or less. A real person answers the phone, there are not endless menu options & no waiting games. Thank you Ricochet!

Cons: Initial quirks with the software that were more due to user error. Fixes were swift & nothing was irreversible.

Increased Contacts!!

Mar 31, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Speed to Contact have been a great partner for us at New Penn, and Ricochet has helped increased our contacts and production significantly over the last year.

Vendor Response

by Speed To Contact on April 03, 2015

Thanks Nelson, We think you guys are pretty swell also!

Simple & Effective

Mar 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Super fast. Simple interface. Integrates with many other systems. Steadily adding more functionality.

Vendor Response

by Speed To Contact on March 29, 2015

We thank you Scott~ Keep an eye out for our upcoming text messaging automation features and gamification layer.