Lite
- 2 devices (POS)
- Online checkout
- Point of sale
- Party packages
- Memberships
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Pros
Simple till system, easy to use - easy refund process too.
We have found the functionality, ease of programming and cost comparison outstanding.
Cons
Since we are a trampoline park we sell time by the half hour and due to COVID we have a restriction on capacity.
This product is very expensive and we couldn't integrate with roller pay which was only found at last minute.
"good ticketing system"
Pros: Simple till system, easy to use - easy refund process too. Great for ticketing - generates a QR ticket to customers email, which can also be added to their wallet. Scan on arrival and it brings up all booking details to check them in.
Cons: Not a report option to give a business what it needs in one. Have to use multiple reports to gather your weekly takings etc. Not the easiest of systems to set up. Over the phone payments not as simple.
Vendor Response
"Bounce Trampoline Sports NY"
Overall: Overall my experience has been delightful! Everyone who I have spoken with has been so patient with me and very helpful, especially during the first few days we opened using Roller. We are still learning and getting comfortable with things through Roller so it's nice to have someone who is willing to help you whenever you need it. Email responses are quick and all of my questions were answered in a timely manner. I've been working with [SENSITIVE CONTENT HIDDEN] who has been a pleasant to work with this past few months, who has also been extremely helpful in guiding me through the process and teaching me the ropes, I don't think I would have been able to learn as much without his help! Thank you [SENSITIVE CONTENT HIDDEN]!!!
Pros: There is a lot of new features that I am still getting use to. Overall the quality and technology behind roller is fantastic, it's more modern than what we were previously using and there's a ton of new things we can use as a trampoline park, self check in kiosks is a huge advantage. It has been a little challenging getting use to everything since our old system didn't have many additions but I'm excited to learn more and get comfortable with the new system.
Cons: The only thing that I noticed almost immediately that couldn't change was the time frames on the dashboard, you can only view who is in the facility within the hour. Since we are a trampoline park we sell time by the half hour and due to COVID we have a restriction on capacity. There is no way for me to see who is in the facility or who leaves the facility in the 30 minute mark, only by the hour, so I would have to then count the customers from the daily capacity which is a little more complicated then I would like. Besides that everything else is very self explanatory and easy to maneuver!