--- title: "Yardi Breeze Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Yardi Breeze the right Lease Management solution for you? Explore 337 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/164741/Yardi-Breeze/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-30" --- Yardi Breeze 4.2 (337) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 30th, 2026 # Reviews of Yardi Breeze Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews FF FRED F Rent and Insurance officerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “In addition, I also use the Tenant Delinquency report which not only shows delinquency and date of their last payment but also show their phone number and email which is a great tool for calling and emailing.“ December 4, 2025 DF Dianna F Director of FinanceReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “We would like the ability to create a customizable report that tailors to our business needs, currently there are standard reports, and the customizable ad hoc report does not adhere to the functionality we are looking for.“ April 23, 2026 EN Ebonie N OwnerAccounting, 2 - 10 employeesUsed the software for: More than 2 years. “You can easily customize high-quality monthly operating reports for stakeholders from their standard templates. When needed, the system provides great resources to help resolve issues, along with excellent security controls.“ April 22, 2026 Angela V Director of Business OperationsCommercial Real Estate, 11 - 50 employeesUsed the software for: 1-2 years. “After implementation, accessing support has been more challenging. While we have been able to connect with representatives at times, resolution of issues has not always been timely or consistent.“ May 15, 2026 MT Michelle T BrokerReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “It simplifies daily property management, improves accuracy, and saves time across leasing, accounting, and maintenance tasks.“ December 9, 2025 EN Ebonie N OwnerAccounting, 2 - 10 employeesUsed the software for: More than 2 years. “Although Yardi Breeze is a great system, the inability to have a "View as tenant" feature makes troubleshooting difficult and inefficient when trying to provide high-level customer service to the residents.“ April 22, 2026 JS Jatinder S AccountantAccounting, 11 - 50 employeesUsed the software for: More than 2 years. “My Experience with Yardi Over all the functions that we use are very good, team of Yardi very help full when chatting for any issue to resolve, Entering invoices Accounts payable, Accounts receivable, ACH Process, Most like is quick chat to resolve any issue that we come across.“ December 9, 2024 Angela V Director of Business OperationsCommercial Real Estate, 11 - 50 employeesUsed the software for: 1-2 years. “As a workaround, we are forced to enter company names in the address field because there is no appropriate place for this information.“ May 15, 2026 ## Showing most helpful reviews Showing 1-25 of 337 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Managing Director Used the software for: 3-5 years ### "Yardi Breeze in great" October 15, 2026 5.0 Overall, our experience has been great. The Yardi Breeze software is easy to use and more important, even easier to setup. Yardi has made is almost impossible to mess up a setup. They have really great customer service and are always responsive. Pros You get so much from Yardi Breeze for what you are paying. Flexible terms along with great customer service via the email and even easier, via the online chat that will get you toa real person. The property management, tenant modules, accounts payable and reporting modules are the best. You basically get Yardi Voyager 7 with out the on complex problems. Cons Not API with any software. They do have some work orders, but I wish they opened this up. Other than that, the Yardi Breeze system is great. Review Source R Reviewer Founder Used the software for: 3-5 years ### "Excited about the direction of growth!" October 12, 2026 3.0 I've been very impressed the growth of development and features in Breeze over the last few years. About 10-6 years ago, it was a very light version of Quickbooks. But now it's much more dynamic and has a more accessible feel than Voyager but has many of the Voyager features. Pros It's great value for the money. It gives small to mid sized business owners access to a lot of great technology with small overhead costs. It's easy to implement and use starting Day 1. For the most part, the Chat bot is helpful and the bot quickly sends the case to a human if it requires a more detailed approach. Cons The Implementation Team isn't very helpful. They ask very basic info without sharing the downstream impacts of those decisions and requests with the client. Since many clients on this product are very "mom & pop", they need MORE handholding than Voyager clients who may have in-house IT depts or can hire 3rd party consultants. Review Source R Reviewer Property Mangament Used the software for: 1-3 years ### "Review for Yardi Breeze" September 23, 2026 4.0 Overall, my experience with Yardi Breeze was very positive. Once I became familiar with the system, I found it easy to navigate and very useful for managing day-to-day property management tasks. Pros What I liked most about Yardi Breeze was how much it simplified my day-to-day property management tasks. I found it easy to navigate and especially appreciated being able to keep tenant information, payments, maintenance requests, and property details organized in one place. It saved me time and made it easier to stay on top of things without feeling like I had to work through a complicated system. Cons “What I liked least was that some of the reporting and customization options felt limited. For more detailed reporting or workflows, I sometimes had to work around the system rather than being able to customize everything exactly the way I wanted. Review Source R Reviewer VP of Finance and Operations Used the software for: 3-5 years ### "Yardi Breeze Review" June 17, 2026 5.0 Pros Simple user interface and helpful AI chat support that allows you to learn as you go and teach yourself many of the nuances of the program. Cons Inability to bulk update tenant info/property info such as recovery amounts via applying a % increase. Review Source R Reviewer Director of Business Operations Used the software for: 1-3 years ### "Yardi Breeze Premiere - Two Years In" May 20, 2026 3.0 \*\*Overall Experience:\*\* During the initial setup, the support team was helpful and responsive, though more structured guidance or training resources would have made the onboarding process smoother. Much of the system’s functionality had to be learned independently through hands-on use. After implementation, accessing support has been more challenging. While we have been able to connect with representatives at times, resolution of issues has not always been timely or consistent. Improving post-implementation support and providing more in-depth product knowledge would greatly enhance the overall user experience. Pros One of the biggest advantages of Yardi Breeze is the ability for our entire team to access the system from anywhere, which makes it easy to stay connected and manage tasks efficiently regardless of location. Cons Customer Service: When we signed up two years ago, we were told that if we had suggestions or needed changes, we could submit them through the Feedback feature. For the past two years, I have repeatedly requested that Yardi add a “Company” field to the contact records, but I have not received any response. As a workaround, we are forced to enter company names in the address field because there is no appropriate place for this information. For a commercial real estate firm, knowing the company associated with each contact is essential, making this a significant gap in the system. Review Source R Reviewer Property Supervisor Used the software for: 3-5 years ### "Breeze is User Friendly!" April 28, 2026 5.0 Overall, Breeze is easy to train my managers and staff on how to use. Reporting is user friendly while affordable certifications are easy to use. Pros Tenant Ledgers, Breeze of adding prospects, scheduled rent charges and affordable program. Accounts payable and accounts receivable functions are quick and easy. Cons Waitlist issues on being able to remove prospects that move in or withdrawing them from waitlist, sometimes doesn't work. Review Source R Reviewer Senior Property Manager Used the software for: 1-3 years ### "Every Day User" April 27, 2026 4.0 It is useful for my day to day activities, there could be more reports available. The other issue is there should be more ability to open new tabs. Certain reports or areas will only let you leave the screen you are on when it would be more beneficial to preserve that tab and look at the info you needed on a new one. Pros Simple to understand how to operate the basic functions. There are usually only 1-2 clicks to get where you need to go. That built in efficiency is nice for busy people trying to knock out a lot of tasks in one day. Cons Our version of Breeze seems somewhat limited in comparison to other platforms. The other issue is there should be more ability to open new tabs. Certain reports or areas will only let you leave the screen you are on when it would be more beneficial to preserve that tab and look at the info you needed on a new one. Review Source BH Brian H. Property Manager Used the software for: 3-5 years ### "Gives you the confidence to succeed!" April 27, 2026 5.0 Amazing value for your money! Things like email communication to rent collection are a breeze! The online customer support and built in security features give me peace of mind and help with overall tenant management. Pros Yardi Breeze makes managing every aspect of your property not only easier, but more efficient as well. Everything is intuitive and easy to understand no matter if you are brand new to the system or a seasoned veteran. Cons If an error pops up on screen, it would be nice to have a clickable link to a support page for that exact error code. Review Source Lisa B. Bookkeeper and Administrator Used the software for: Less than 1 year ### "Yardi Wins for me" April 27, 2026 5.0 I love Yardi and have for a very long time. Back to the days when I was involved with Yardi Voyageur conversion at a previous property management company. I loved how easy it was to use and train others. Pros My favourite feature is being able to add attachments EVERYWHERE. Nothing supports information like documents, pictures etc. And the hyperlinks of not having to go back to main menus to access a different area. Cons Response time hasn't been ideal for questions and concerns. I had discovered a new way of linking the MRs to the batch payables after a maintenance webinar and then two weeks later there was an update, and I no longer could do it and while a concern was sent and asked for assistance, it's not been resolved nor was an alternate solution suggested Review Source R Reviewer Director of Finance Used the software for: 3-5 years ### "Using Yardi is a Breeze" April 24, 2026 5.0 Excellent platform for property management, and bridging the communication gab between tenants and property managers. Pros Able to streamline management of multiple properties finances in one system, and platform. Tenants are able to make property payments, and view outstanding ledgers, which makes communicating charges a plus. Cons We would like the ability to create a customizable report that tailors to our business needs, currently there are standard reports, and the customizable ad hoc report does not adhere to the functionality we are looking for. Review Source R Reviewer Director Used the software for: 3-5 years ### "Yardi Breeze Premier is mostly functional" April 19, 2024 3.0 Basic functions in Breeze all work but when you start implementing the extended features that are advertised the system starts to show inadequate QA. Several features are incomplete and while are client facing, do not work such as online applications, BC Proof of Service, Tenant Lease Signing and putting Tenant status to Notice while Month to Month. With the lack of API means that many tasks that should be automated end up being manual and takes up staff time that could better be deployed. On a daily work flow Yardi Breeze does provide fairly robust features and some that are excellent. At the time of our procurement it was the best solution available on the market. Pros Fairly intuitive interface Robust Accounting Component Integrates a wide breadth of functions and features into a single platform Good Chat support Cons Multiple features deployed non functional Some work flow processes are counter intuitive No API to integrate third party data Inconsistent UI components in some areas Review Source R Reviewer Regional Property Manager Used the software for: 1-3 years ### "My years with Yardi products" October 9, 2025 5.0 I have been using Yardi products since 1992, and Yardi Breeze PropertyWare consistently meets the high standards I have come to expect from the company. The platform is intuitive and user-friendly, allowing property managers to access all essential tools quickly and efficiently. From tracking tenants and leases to managing maintenance requests, everything is conveniently at your fingertips, streamlining day-to-day operations. Pros One of the standout features is the reporting functionality. The software offers comprehensive, customizable reports that provide clear insights into financials, occupancy rates, and other critical metrics. These reports make it easy to make informed decisions and maintain transparency. Over the years, I have recommended Yardi PropertyWare to many other property owners and managers. Its combination of ease of use, robust functionality, and reliable reporting makes it an excellent choice for anyone seeking a professional property management solution. Cons Adjusting from Voyager to Breeze presented some challenges, but the mobile capabilities and ease of use make the transition well worth it. Review Source R Reviewer Property Manager Used the software for: 3-5 years ### "Not Good for Large Student Property" December 4, 2025 2.0 It has been difficult. We have spent many hours on the phone with residents who were having problems setting up their RentCafe' accounts. We have also been frustrated with the people they have on the support chat. Many times, we feel like we know more about the functionality of YardiBreeze than they do. When they take issues "offline" because they can't help us, it takes them days to get back to us, and most often, the problem is not resolved. Pros It might be good for a smaller property, but it has not worked well for our student property. We have learned a few workarounds for the limitations it presents. Cons Customer service, RentCafe' issues. I don't believe it was meant for a 768-bed student housing community, but they did not tell us that when we were looking at the software. Review Source R Reviewer President Used the software for: 1-3 years ### "Yardi Breeze has been a game changer for us" September 8, 2025 4.0 Overall we are very pleased with our decision to go to Yardi Breeze. It has exceeded my expectations and I'm very excited to continue to grow with Yardi as we grow as a company. Pros The fact that Breeze is an all in one solution combining our financials and building/tenant management. The user interface is clean and, once you are comfortable with it, quite straight forward. Using Yardi for rent collection, in our case, using pre authorized debit, is very beneficial and saves enormous time. The took itself is very cost effective for us and provides great value. Customer support is always a click away and, for the most part, this team is usually able to address issues. Cons There are bugs in Yardi Breeze which cause us challenges that we can not seem to get addressed no matter how we raise them. The error reporting is also pretty awful at times, especially in relation to times where Yardi is unhappy with dates and the date validation fails. The custom reporting tool is just ok as is the forms creation tool. Finding the proper tokens is quite cumbersome at times. Review Source R Reviewer Vice President Used the software for: 3-5 years ### "Thank you Yardi Software" September 8, 2025 5.0 My experience has been very positive. We are an accounting firm providing accounting services for real estate investors and developers alike. Yardi software is more than a vendor, it is a value add and a contributor to our mission to deliver personalized and dependable accounting services. Pros Strong guard rails on accounting side. Ability to do job cost and inter companies which although there is potential to improve it is not as strong or found on competitors within similar software quadrant Cons There is potential for improvement around reporting. It will be beneficial to provide the option to do YSR reports similar to how it is done within Voyager but from Breeze. Review Source R Reviewer Executive Director Used the software for: 3-5 years ### "Yardi Breeze Transformed our Non-Profit Housing Operations" September 8, 2025 5.0 We're supper happy with Yardi Breeze as a solution. It's made our mission to professionalize our client experience not just a possibility, but a core promise we deliver on daily. Pros As a small non profit, Yardi Breeze has transformed our tenant management abilities. The platform allows us real time information on occupancy, rental arrears, and other critical information for managing our organizations portfolio of housing. As we've scaled out, Yardi Breeze has been there with us, allow us to absorb the management and operations of our properties in a secure technology, thats offered an affordable cost. We've never had an issue the customer service team wasn't able to help with, from simple account lockouts right down to allowing us to try and implement new features as they've become needed. Cons We haven't had very many areas where Yardi Breeze has been a challenge, although if we had to offer one, it would be no integration with Quickbooks. Review Source R Reviewer Leasing Consultant Used the software for: 1-3 years ### "Yardi Breeze is User Friendly" December 11, 2025 5.0 Yardi Breeze is very user friendly in comparison to our last software that we used for our property management team. Pros Yardi Breeze is user friendly. Making rent receipts through it is easy and I like how you can view the tenant information really fast. Cons I don't like that there's a usage limit on chat help, so I think it may be more helpful to eliminate that limit. Review Source R Reviewer Controller Used the software for: Less than 1 year ### "New to Yardi Breeze Premier" September 4, 2025 4.0 Overall, I am quite pleased with Yardi Breeze Premier and know I will continue to learn everything it has to offer. Pros Yardi Breeze Premier, from my accounting perspective, makes my job more streamlined, efficient and fast. I've been live on the platform since June 2025, so I have a lot more to learn. Running reports and scheduling reports is a great time saver. Posting rents and depositing rents is a straight forward process. The cost for the software is very affordable. If I have any support questions and the chat is unavailable, my question will be answered within 24 hours in most cases. Cons My rating is 4 out of 5 stars because I feel there is room for improvement. For example, entering a payable or a journal entry requires a number of clicks before you get to the screen. With respect to reporting, the fields are limited. A specific example comes to mind when running a GL report. It allows you to select a range of GL accounts, but not specific accounts that are not in consecutive order. Review Source R Reviewer Office Manager Book keeper Used the software for: 3-5 years ### "Meh, this system is just ok - wish we didn't feel like a beta tester..." April 24, 2025 3.0 It is ok, we seem to apologize more often for things that go wrong vs being able to smoothly run our day. We have to run multiple reports to make sure that Breeze has done what it was supposed to do. Pros The great detail we can get for reports, tenant info, notes etc. Cons The inconsistencies. The errors and inability to perform things like deleting charges, changing transaction dates and post months, zero receipts, prepays, etc. These are all things that glitch and do not act the same from day to day. Review Source Lindsey B. Owner Used the software for: 1-3 years ### "Best Decision I Have Made for My Company" April 24, 2025 5.0 I have been incredibly happy with my decision to switch to YARDI Breeze. It has cut my time to complete task in half. Pros YARDI Breeze is the most efficient property management software that I have used. Everything is very simple and easy to do. Cons I would like to send ACHs in amounts higher than $10,000. This may be different if I had YARDI Breeze Premier instead of standard. Review Source R Reviewer District Manager Used the software for: Less than 1 year ### "Great Software that is easy to use" April 24, 2025 5.0 The entire experience has been great. Everyone has been helpful and I have never felt there hasn't been someone that was able to help us in any part of the process. Pros The support has been great. From the initial request to talk about the software, to the training that was provided and then the ongoing support whether from the database or from the response by the chat function or from email it has been awesome! Cons It can be clunky going between tabs and tenants but nothing that isn't manageable. Review Source R Reviewer President and CEO Used the software for: 3-5 years ### "Yardi Breeze User - Owner and Operator" September 8, 2025 5.0 My overall experience has been great! I've really enjoyed using Yardi Breeze, and I would recommend it to anybody. It has transformed the reporting part of our business. Pros I have appreciated using Yardi Breeze because of how integrated the operational side of the platform works with the accounting side. It is incredible how quickly I can create rent rolls and other items needed for reporting and compliance. We have shaved so many processes from our monthly tasks by switching from an off the shelf accounting program. Cons The largest challenge with Yardi was simply learning to think more like a property manager and the way that Yardi approaches the tasks as opposed to how regular off the shelf accounting programs work. There are many tasks that can be automated, so just learning about them takes some time, but once they are implemented they really save a lot of time! Review Source R Reviewer Assistant general manager Used the software for: Less than 1 year ### "A full comprehensive system" September 8, 2025 5.0 I’ve had an incredibly positive experience using Yardi’s leasing system, and I genuinely can’t imagine managing leasing operations without it now. From the very beginning, the platform has proven to be reliable, intuitive, and thoughtfully designed to meet the needs of both property managers and residents. One of the things I’m most grateful for is how much time and effort Yardi will save me and my team. Tasks that used to be manual and time-consuming—like updating our data base and accounting are now streamlined and automated. Everything is integrated in one place, which means fewer errors and a smoother workflow. The user interface is clean and easy to navigate, even for those who aren’t super tech-savvy. Yardi clearly understands the leasing process and has built a system that supports it every step of the way, from lead management to move-in. I recently had the opportunity to attend a Yardi conference, and I walked away even more impressed. The level of support, innovation, and dedication the Yardi team brings to the table is truly inspiring. The sessions were insightful and really opened my eyes to features and tools I hadn’t fully explored yet. I left feeling more confident in the system and excited about what’s ahead. I’m sincerely thankful for the way Yardi has enhanced our leasing operations. It’s made a noticeable difference in how efficiently and professionally we can serve our residents and manage our property. I can’t wait to continue learning and leveraging more of what Yardi has to offer. Highly recommended! Pros The support and willingness of the yardi team, they welcome feedback and willing to customize anything the client request. Endless possibilities. Cons Nothing that I didn’t like but there are features that are not relative to our business, we will not be using. Review Source R Reviewer Business Operations Used the software for: Less than 1 year ### "Efficient, Reliable, and Always One Step Ahead" August 19, 2025 4.0 My overall experience with Yardi Breeze has been very positive. It’s a strong, smart, and forward-thinking system that supports efficient property management. With more visibility into the learning tools and perhaps faster live support availability, it would be close to perfect Pros The company I work for uses Yardi Breeze Premier, and overall, it has been an excellent platform. The system is incredibly helpful for managing accounting tasks efficiently and keeping everything well-organized across multiple properties with varying unit counts. It feels like the software is always one step ahead and is constantly improving. It’s a powerful tool for property management Cons There have been times when I’ve had questions and needed help navigating certain features. While the live chat support is helpful, it’s not always available when I need immediate assistance. I also think the training videos and help resources Yardi provides could be promoted more clearly. There’s so much to learn and take advantage of within the system, and more visibility around those tools would really help maximize its value. Review Source R Reviewer Senior Director Used the software for: 1-3 years ### "First Experience - Yardi Breeze Premier" September 8, 2025 5.0 The experience has been great! The software is user friendly and when you come across an issue the customer support team is helpful, patient, and fabulous! Pros The simplicity of it, super easy to use even if you are new to the software. If there is something you are unfamiliar with there are several options to seek help, from the Chat Support, Help Center, Email and Phone Calls! Cons We are very happy with our first time experience with Yardi Breeze! We wish the customer support hours could be a bit longer. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.