# Page 5 | Yardi Breeze Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Yardi Breeze the right Lease Management solution for you? Explore 333 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/164741/Yardi-Breeze/reviews

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Yardi Breeze

4.2 (333)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 6th, 2026

# Page 5 - Reviews of Yardi Breeze

## Showing most helpful reviews

Showing 101-125 of 333 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MM

Melissa M.  
Office Manager  
Real Estate  
Used the software for: 2+ years

### "12/10/24 Review"

December 10, 2024

4.0

Overall, it is good, just need to learn the rent cafe side.

Pros

Reports are easy to run and easy to read.

Cons

Not knowing how to use rent cafe and not using all that Yardi has to offer.

Review Source

LTF

La Teresa F.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Yardi, makes work easy! "

December 16, 2024

5.0

Yardi makes work life easy. This platform is perfect for small investors who need to keep their records organized while offering online payment options for their tenants.

Pros

Yardi is a great management tool to keep track of expenses, rent and workorders.

Cons

That tenants have to contact management when they have a rent cafe concern. I feel like tenants should be able to engage with the rent cafe team.

Review Source

RM

Ryan M.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Nice for the right companies"

March 21, 2025

5.0

Overall it was a good experience, but Yardi was not the final product we chose - not at Yardi's fault, but we are a bit more broad and needed additional features.

Pros

what I liked most about was the ease of client access of invoices, files, etc.

Cons

It is very industry specific in my opinion, and is best for service based companies like lawn care and snow removal.

Review Source

RH

Robert H.  
Managing Partner  
Commercial Real Estate  
Used the software for: 1-2 years

### "Great accounting software for our team!"

December 5, 2024

5.0

Overall, we appreciate the platform, and use it for all of our accounting and financial reporting on properties that we manage.

Pros

Yardi is great for tracking accounting across our entire team. Duplicated work is eliminated with the user-friendly interface.

Cons

The system did take a few months to get used to, but once we had everyone onboarded the user experience is great.

Alternatives considered

[MRI Commercial Management](https://www.capterra.com/p/199962/MRI-Commercial-Management/)

Reason for choosing Yardi Breeze

Our peer network of partners recommended Yardi.

Review Source

JB

Joshus B.  
cfo  
Real Estate  
Used the software for: 2+ years

### "customer support sucks"

November 5, 2024

1.0

customer support doesnt respond in a timely manner, puts you through bots and ai not a real person

Pros

software usually works well but when it doesnt youre screwed

Cons

customer support doesnt respond in a timely manner, puts you through bots and ai not a real person

Alternatives considered

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Reason for choosing Yardi Breeze

thought it would be better, was wrong though. no customer service

Review Source

RO

Rosa O.  
Community Manager  
Real Estate  
Used the software for: Less than 6 months

### "Simply the BEST!"

September 17, 2024

5.0

has been a lifesaver for us. We switched from another software company recently and the transition was exceptionally smooth. We are now in the process of setting up our website with Yardi and it's also going very smoothly. There are many property management software companies on the market and they all claim to be the best. They are constantly striving to improve. However, Yardi IS the best. The mere fact that I am writing this review is an indication about how much they care about their clients and their experience with the product. I strongly recommend them for all your property management needs...you won't regret it!

Pros

The BEST part is the unparalleled client support! We receive responses typically within minutes, but the longest a response has taken has been 48 hours. This is because additional research was needed. We appreciate that a LIVE person (not a bot) is available to assist us. They are always friendly, professional, and responsive.

Cons

There are some minor issues with the flow of information that could be modified to provide ease of use. But I use the feedback button to report these and if they are able to address them, they usually do. I had a recent issue with addresses not appearing on the statements and they made it happen. There are instances where it's impossible to change the "flow" of information because it's linked to other functionalities, and they explain that to us. They actually listen to the client's needs and this distinguishes Yardi from the rest.

Switched from

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Lack of customer support and unnecessary charges. Reports were not as robust as needed.

Review Source

VP

Vasti P.  
Assistant Property Managment  
Management Consulting  
Used the software for: 6-12 months

### "Assistant Property Manager"

December 11, 2024

4.0

It has been good overall, its easy to use overall.

Pros

The system calculates, info cost owed by tenant to allow for easy follow ups.

Cons

If numbers late fees are not entered in a very particular way it does not show the correct balance in the Outstanding balance section.

Review Source

SJ

Steven J.  
Operations  
Construction  
Used the software for: 2+ years

### "Easy to manage your real investments, provide excellent customer service, automation tools."

January 22, 2025

3.0

Manage real estate income and expenses. Provide customer service and compliance.

Pros

Easy to manage your real investments, provide excellent customer service, automation tools.

Cons

Customers do complain that they are asked to pay a set up fee.

Review Source

DL

Daniel L.  
Partner  
Investment Management  
Used the software for: 6-12 months

### "Yardi Breeze is a breeze "

December 11, 2024

5.0

Overall, I was nervous as hell about making the switch and honestly i couldn't be happier.

Pros

Its intuitive, once you get the basics down you can control the program easily and effectively and manage your properties from anywhere

Cons

the back end of the system can be "hard" to get acclimated with

Review Source

SBB

Suzette Breaux B.  
AR, HR, PR  
Real Estate  
Used the software for: Less than 6 months

### "An easy to use software!"

July 2, 2025

3.0

Positive. Again, 's ease of use, topped with continuing education/support is definitely a plus.

Pros

Yardi has support and the ease of moving around in Yardi is a Breeze! Yardi has the ability to make life easier.

Cons

The jargon is so different than what we utilize, trying to configure our upload sheets was time consuming.

Switched from

[SKYLINE](https://www.capterra.com/p/56328/SKYLINE/)

Skyline crashes too much and operating two systems is a lot of data entry.

Review Source

CF

Charles F.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Creating Time and Efficiency"

September 16, 2024

5.0

Premier has been a game-changer for our property management. Its intuitive interface and comprehensive features—such as tenant tracking, online rent payments, and maintenance management—are easy to use and have streamlined our operations. The mobile app allows us to manage tasks on the go, and automated notifications have improved efficiency. Excellent customer support has been a major plus. Overall, Yardi Breeze Premier has significantly enhanced our property management experience.

Pros

Reducing administrative burden bulk tenant communication. Accounting functionality - easy to provide quarterly updates to investors Reporting tools - great to keep track of occupancy and financial performance

Cons

Limited 3rd party software integration.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Reason for choosing Yardi Breeze

Industry standard. The ability to grow into a larger portfolio without having to change software. I like that updated the features of the software is a focus. I like that Yardi takes user input seriously.

Review Source

MC

Melissa C.  
Office Manager  
Real Estate  
Used the software for: 6-12 months

### "Thank you very much"

December 5, 2024

4.0

Very happy. Use it every day and can chat when needed

Pros

Super easy to use. I enjoy it very much

Cons

Would like to be able to upload water bills quicker

Review Source

TH

Tess H.  
Principal  
Real Estate  
Used the software for: 1-2 years

### "Yardi Breeze"

December 10, 2024

5.0

Overall great to use, very responsive support staff

Pros

Great chat support and how to guides. Ease of use.

Cons

Have had some issues with automating things like rent increases

Review Source

CN

Caleb N.  
Commercial Specialist  
Real Estate  
Used the software for: 1-2 years

### "A Solid Solution to CRE Property Management"

December 16, 2024

4.0

Overall solid option for CRE property management. Does everything it needs to.

Pros

The UI is clean, simple, and fairly intuitive.

Cons

The support team is often slow to respond & hard to get hold of.

Review Source

LA

Lori A.  
Controller  
Real Estate  
Used the software for: Less than 6 months

### "Yardi Breeze"

December 5, 2024

4.0

Pros

The most user friendly software I have used.

Cons

transactions could be more easily tracible

Review Source

DA

Diane A.  
Property Manager  
Management Consulting  
Used the software for: 1-2 years

### "Yardi Breeze is a Breeze"

August 6, 2024

5.0

The site, data entry, and system is overall very user friendly. Once you use and your amazing customer service reps help you through it, the name very much suits the process. Yardi is a Breeze.

Pros

Overall I have encountered very helpful and patient customer service representatives. These days this is very hard to find. I appreciate the patience and the thorough follow ups and chats.

Cons

I wish their was an easier way to get rid of a balance without having to enter journal entries to offset them. Transferring the deposit when they move internally from one unit to another, gets complicated as well.

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

different entities/partners/investors choose different platforms they are use and like to work off of.

Review Source

AW

Ashleigh W.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "No other software I would rather use"

July 30, 2024

5.0

Getting set up was a bit of a challenge as we are privately owned and do not have a management company to do this for us. The first lady who helped us gave a lot of "not sure" answers causing us to have to redo some tedious work but that is expected when switching softwares and setting up the coding, etc. After the initial set up, it has been overall good! I love that we can directly message the helpdesk instead of always having to submit a ticket and waiting 2 weeks. Navigating Breeze is so easy and simple. It's basically like switching from an android to an iphone. EASY!

Pros

I have worked with Yardi products for about 10 years. I have used multiple software's within Yardi and Breeze is the most simple one of them all. As it does lack some of the more detailed things Yardi Voyager had, overall I enjoy using Breeze the most because of how user friendly it is and the daily use is a "breeze".

Cons

The lack of detailed reports, being able to search residents in the search bar and it not specifying if they are current, past, notice. It only shows their name and you have to click on each one to see which is the current or past resident. The checkscan app is sometimes frustrating but it could be worse!

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reason for choosing Yardi Breeze

AppFolio isn't bad and pricing is also good but it does NOT offer what Breeze does. In my opinion AppFolio is great for house rentals and small properties but not for a 222 apartment community.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Because Quickbooks is not made for property management. Working in the industry for this long, I was able to get the \[sensitive content hidden\] to invest in an actual property software and Yardi was my first pick.

Review Source

JH

Jeffrey H.  
Principal  
Real Estate  
Used the software for: 2+ years

### "User Review"

July 30, 2024

4.0

Set up was really time consuming and not user friendly. it took much longer than promised. Customer service is difficult as there is no one point of contact and we get "this is not my department often" . Once set up and running, the system is easy to use (for recurring tasks) and stable.

Pros

Once the system is installed and you are used to it, it is functional and you need to work hard to make mistakes.

Cons

The customer service staff is helpful, but too often the chat is closed and then by the time they get back with an answer, it is a day or more later, and I am onto other things. Also the bill pay entries are inconsistent, and i need to make many adjustments to information proliferated by the scan /AI/Yardi team.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[MRI Property Management](https://www.capterra.com/p/79570/MRI-Software/)

Reason for choosing Yardi Breeze

strength and ease of use

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

we needed more a specialized Real Estate Product.

Review Source

LC

Lauri C.  
Bookkeeper  
Commercial Real Estate  
Used the software for: 2+ years

### "Yardi Breeze is a refreshing breeze!"

July 30, 2024

5.0

We have had many competitors trying to switch to their systems, including sending us gift basket and goodies! But we are very satisfied with and have no intensions of converting!

Pros

The ease of usage and how it applies to our company in all aspects of functionality

Cons

After a payable is entered, not all items are able to be edited: Property and the Amount

Review Source

RK

Robin K.  
Admin and AP  
Construction  
Used the software for: 2+ years

### "Not user friendly"

July 30, 2024

3.0

There are things we used to be able to do on Yardi Genesis that we can't do on Breeze so it makes it very frustrating. There are some features that are very nice.

Pros

Vendor ledgers show every property. You can do a Vendor check to every property at once.

Cons

not being able to make changes to an invoice before paying, you have to delete and re-enter. the rent rolls don't appear in order by property, they show by building number. can't create a lease expiration report that also shows the SF of the property. (would like options)

Switched from

[Yardi Facility Manager](https://www.capterra.com/p/10009257/Yardi-Facility-Manager/)

Yardi Genesis was no longer being supported.

Review Source

AL

Andrea L.  
CFO  
Construction  
Used the software for: 1-2 years

### "Straightforward and intuitive software"

August 13, 2024

5.0

Overall we have been happy with the user friendly interface and straighforward day to day processing

Pros

We have been very happy with the Breeze product - easy to navigate and use day to day. Reporting is also clear and flexible.

Cons

Some of the setup/background changes is not available to users and we must rely on submitting service tickets -

Switched from

[RealPage](https://www.capterra.com/p/183247/Real-Page/)

Cost and simplicity RealPage customer service was very cumbersome and they had significant staff turnover which made it difficult to resolve problems

Review Source

DC

Derek C.  
Commercial Sales and Property Management  
Commercial Real Estate  
Used the software for: Less than 6 months

### "It's a Breeze to use Yardi"

December 16, 2024

4.0

I have had a decent experience with so far. It has helped me in logging maintenance requests for my tenants and rent roll logging specifically.

Pros

Ease of use, engaging and clean interface, solid help desktop with multiple videos and forums

Cons

Occasionally can be non intuitive. Have encountered errors that were fixed by something seemingly unrelated.

Review Source

MW

Melissa W.  
Accounting Assistant - administrative  
Real Estate  
Used the software for: 1-2 years

### "Great software, easy to use and a seamless way to track all of our tenant's accounts"

July 30, 2024

5.0

it is good, easy to use daily, mostly easy to see what the tenant has paid and what they have not paid and what they will owe plus is shows all upcoming charges which I love too

Pros

How easy it is to use and catch on to new things when using the software

Cons

when I am unsure how to do something I usually have to chat with a representative - the help does not give me the answer

Review Source

KS

Kati S.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Yardi Breeze Overall Review "

July 30, 2024

4.0

Overall, I find that has made my life as a Property Manager much easier however, again, at times, the accounting aspect of this product is subpar. Additionally, support is hit or miss, especially should you need support with the accounting side of this product.

Pros

makes tracking day to day activity with tenants and vendors a sinch! With just a few clicks you are able to access entire tenant history, communications and other critical information.

Cons

My team has found that making changes on the accounting side of this product to be a redundant and time consuming. If you are coming from Quickbooks, you may find the accounting end of this product as a challenge.

Reason for choosing Yardi Breeze

The overall cost of the product and past experience with Yardi Voyager is what lead to this decision.

Review Source

LN

Lorri N.  
Lease Administration and Accounting  
Commercial Real Estate  
Used the software for: 2+ years

### "It works, but not optimal for accounting and recovery. "

July 30, 2024

4.0

I've used many accounting software packages and I have to unfortunately say is my least favorite. Again, the normal, day to day works, but if there is a glitch it can be quite time consuming and difficult to resolve.

Pros

Chat support, robust search features, properties and data input is intuitive and easy to use, calendar on front page with tracking is helpful. For online operating, it works well for multiple users with the only lag appearing to be from our end.

Cons

Good, until something goes wrong. Dozens of chat tickets over the years had to be escalated and solutions are not timely. Repeated requests for feature/option changes are deemed unnecessary by , but are critical to efficient use of system. Recovery is not useable with non-standard lease.

Review Source

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