Who Uses This Software?

From small teams to larger organizations that want to streamline and automate their content workflow process.


Average Ratings

23 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

Vendor Details

  • Big Propeller
  • gainapp.com
  • Founded 2013
  • United States

About GAIN

Fully automate your team's collaboration and approval workflow. No longer are you tied to sending spreadsheets via emails to get your client's and stakeholder's feedback and approvals. Try GAIN and find out why thousands of brands in over 55 countries automate their workflow with it.


GAIN Features

  • Automated Publishing
  • Brand Tracking
  • Content Management
  • Customer Engagement
  • Multi-Account Management
  • Multi-User Collaboration
  • Post Scheduling
  • Reporting/Analytics
  • Social Media Monitoring

GAIN Reviews Recently Reviewed!


Capterra loader

User friendly , easy to navigate and visually appealing

May 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Visual previews of all content, ease of sharing content for approval with clients, ability to export content as a PDF after approvals, automatic scheduling to Facebook or Instagram

Cons: Inability to tag Facebook accounts (although this is due to a Facebook privacy change), customer service can take a while (due to us being located in Australia), posting more than one image to a post automatically shares it as an album (which we don't always want).

Overall: Time saving, more professional.

Vendor Response

by Big Propeller on May 18, 2018

Hi Lena, thanks for your review. We are glad to hear that GAIN is helping your team to save time.

We wanted to address the issue you faced when including multiple images in one post being shared as an album on Facebook. A couple of months ago we implemented changes to the Facebook posting to make this work in the way that you actually expect.

GAIN now uses native Facebook multi-photo posts. This means multi-photo posts now use Facebook's scheduling engine (useful for boosting posts before they're published) and there's no need to create an album just for the photos in the post.

If you have not tried posting multiple images since then please do, and let us know how it works for you!

Thanks!

Capterra loader

Best CMS we've seen for content creation and approval processes with many layers of usability.

May 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Layered approval process and options for each and every channel can be varied - HUGE for agencies!

2. Ease of content creation and views for multiple devices.

3. GAIN is always updating their software to make it better and add new features.

4. Tracking of comments.

Cons: 1. Manual publishing to Instagram would like auto-publishing like Hootsuite

2. Not featuring 'Ready for the Next Round' in the client boxes

Overall: Our entire staff loves the software and we have tried a lot of other platforms. It's intuitive and very professional. Our clients love using it as well. It makes content creation and approval SO easy and helps our process run smoothly. No clunks!

great platform. not sure what our agency would do without them

May 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - love the ease of use, and the approval schedules for our clients

- great having all major social media channels present

- very nice calendar view. helps us get bigger picture of what content is to come

Cons: - analytics: please create an analytics tool that we can use to share metrics with clients

- having an approver email schedule: currently we have way too many emails going to clients about follow ups on content review. if we can set our own schedule of when to send those emails, that would be great.

Overall: Organization.

Capterra loader

Excellent workflow for social media management

May 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Because we work in a politically charged environment, it is really important that all of our messaging is completely clear. Therefore, having a tool that supported approval workflows was vital. GAIN does this beautifully and is budget friendly - especially with the 50% non-profit discount!

Cons: Some of the integrations with social sites aren't ideal - but I think that's more down to the individual platforms' APIs than GAIN itself.

Overall: Simplified social media approvals, editorial calendar

Gain has completely changed the way I do my job - in the best possible way.

May 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use.

Multiteam input.

Makes translations easy.

Allows for easy tracking of our agency.

Cons: Instagram one-touch posting - wish there was a way to automatically upload.

Also waiting until we can do on platform boosting.

Overall: Makes my job of managing 5 different SM pages super easy,

Highly Recommend for All Businesses and Marketing Teams

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I LOVE the drag and drop feature on the calendar view.

Cons: The size minimum for photos and some link previews don't load when live on social channels. But I don't think the latter is necessarily a GAIN problem.

Overall: Social media calendars have become much easier. They're actually fun to create again! I've transferred jobs twice and made sure GAIN was one of the first softwares we included in our marketing plan. I've told dozens of people about GAIN and if there was a Representative Referral Program or something, consider me the first to sign up! I love GAIN and wouldn't trade it for anything. I know they will continue to better the software and increase available features! Customer service is always on point and I truly admire that. Go Gain!

Gain has made my day to day job as a Social Media Specialist so much easier!

May 08, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The easy user interface and multiple features built into one platform. Gain has allowed me to save time and increase efficiency and productivity. Highly recommend over Hootsuite!

Cons: There isn't anything I don't like, this platform has been great at doing exactly what I need while also providing great customer service support. The customer service could be a little quicker at times though.

Overall: Save time and increase efficiency.

Capterra loader

GAIN is a great social media tool to organize your efforts and have a clear overview of them.

May 08, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I have a very clear way to organize and manage my client's efforts. I love de calendar view, it helps me to review, correct or add content if needed. The APP for Instagram posting is my favortie asset.

Cons: It has too many clicks to edit or add a content, it makes quite complicated to manage my info. The list view should have a better way to filter.

Overall: Organization and an excelent way to manage my Instagram content.

Very easy to use and helps us keep on track of our socials

May 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Duplication function is fantastic! The platform is easy to navigate. The scheduling tool has always delivered for us.

Cons: Facebook Handles integration has been lost is causing us to double our amount of work after we have posted each piece of content. When will this be fixed?

Will there be instagram automatic posting soon?

Overall: It allows us to deliver a service to our clients easily.

Keeps our team and workflow streamlined!

May 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of client approvals and content feedback. Quick and easy to copy posts from one channel to the next.

Cons: Inability to auto publish Instagrams. Also seems to be a lot of buttons to click which elongates the content creation process.

Overall: Streamlined work flow, internal organization, ease of content review with clients.

Unbeatable approval flows!

May 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Excellent for managing the approval status of all types of content, and bouncing content back and forth between client and agency.

Cons: I think certain parts of the UI can still be easier to use, and there could be more bulk editing functionalities. It would also be killer to have Instagram auto posting built in, or more robust comments on content between the team.

Overall: Much easier organization of content approval flows, one master calendar for planning all content.

amazing, the customer service team is on point

May 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: the approval process with clients is helpful because we used to use spreadsheets. it's also easy to approve internally before client gets the content. all around it streamlines our agency's process and as a result, less time is spent on admin work and more time on actual content creation

Cons: we can't tag other brands/people for Facebook and LinkedIn, so we still have to manually post anyways once the client approves.

Great Tool for Social Scheduling and Affordable!

May 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The approval templates are why I signed up for the service. I also love the calendar view and ability to sort by platform.

Cons: Would love to see integrated performance reporting so it's more of an all-in-one solution. I'd also like to be able to schedule the same post for multiple days in the future (like for twitter)

Great customer service, mostly intuitive, missing a few essential features

May 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like how easy it is to see the whole content calendar at one time. When you're working on scheduling content for a client, its much easier to schedule content based on an entire month or quarter, and Gain helps to keep all of that organized

Cons: Gain is still missing some features that are missing... There is no way to save instagram stories templates, or post templates in general - Have to use Canva or ilustrator for those. Also, I would love to see a 3 image wide grid mock up so that I can see the preview of the order of instagram images next to one another before posting (I have to use UNUM or Planoly instead)

Overall: Organization

Capterra loader

!!

Oct 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the easy access and that it is so user-friendly. I have never had a client complain or have to ask a bunch a questions regarding how to use it.

Cons: It runs a little slow and having to manually post to Instagram is frustrating.

Overall: No issues!

Capterra loader

The best solution for social media content review!

May 14, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: 1) Easy to use content calendar

2) Convenient approval rounds management

3) Effective auto schedule tool

4) Centralized channel management

Cons: 1) Clunky tools for editing content from calendar view

2) Approval tools and edition are separated

2) User managment could use some love

Finally, a full-featured social media management software that doesn't break the bank

Aug 16, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to schedule post to Instagram with a couple of clicks, the calendar view for all the posts including the ability to copy across platforms. Simply the easiest, most intuitive software around for social media managers

Cons: Cannot post to Linkedin personal profiles. Unless you're a big corporation that needs to post to a business profile, the personal profile is still where the connections really happen.

Overall: The intuitive ease of use means that this part of the business will be scalable. Ultimately this results in real business growth in terms of profits.

Capterra loader

What a Great APP

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Gain App has allowed me to take my life back, by letting me schedule my posts as far ahead as I like and post for me. The customer service is second to none. I wish all companies took such care with their clients. When I told the customer care person I was speaking to that Gain was allowing me to take my first real vacation since opening my business 6 years ago, there was a bon voyage email when I was leaving and a welcome home email when I came back.... my family didn't even bother to that degree! A fabulous platform easy to use and great customer care.

Cons: It did not allow for posting to Google+ but apparently that is coming soon.

Overall: My time is mine again to do with what I like. Whether it be a vacation or just a day, I can schedule my work to be posted, and trust that Gain will do the job right.

Gain Scheduling

Oct 12, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like the ease of scheduling posts and being able to duplicate them across various channels in gain. Moreover, I absolutely love the creative editor that helps you edit the creative for your post within the app.

Cons: Nothing in particular. I think it would be great to have mobile app to schedule and create posts.

Gain Review

Oct 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the relay approval process and the fact the customers don't have to login to approve content. Very efficient.

Cons: There are some glitches in how Gain posts certain things - double posting, not posting, etc.

Also, I wish there was more analytics reporting.

Overall: Overall, great experience. Very valuable and saves us time.

Very Functional and Cost Effective for Financial Services Firm

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We like the approvals process for compliance purposes. The software is easy to use, and we are able to export a monthly log/report showing the posts and approvals.

Cons: Having to re-certify linkedin connection monthly.

Overall: GAIN solved a major need for our firm in a cost effective way.

Positive Review

Oct 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of use when writing content then sending it through different channels of approval.

Cons: Most of the cons come from Facebook's API issues.

Overall: Approval processes.

Easy to use, quality data. Satisfied.

Aug 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use and contains the info that's needed, as well as the directions on each section for the person gathering data.

Cons: I'm not an admin, and therefore don't know about the customer support nor the value of the software. As a user, it works well for me.

Overall: Easy to use, quality data. Satisfied.