Verified Reviewer's Review of GAIN

Verified Reviewer
Online Media, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 17, 2019

“Great for what it does”

Overall I have had amazing customer service with this company and will definitely continue to use them I am happy that they changed up their pay scale recently, however I wish that it were not per user but her account. Very often clients have several approvers they want on the list So that ups my tier very quickly. I love the platform and ease-of-use and the ability to have clients easily approved content, but for the cost I really would like there to be other features, such as analytics and reporting.
ProsI absolutely love that I can create a content calendar that clients can see and approve with ease.
ConsI don't love that there are no analytics available and that the fee scale is per user. Some clients have several approves and that will quickly bump me to the next tier... which wouldn't be a huge deal if there were analytics and reports available.
Reviewer Source 
Source: Capterra
May 17, 2019

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