Lena K.'s Review of GAIN

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Lena K.
Account Director
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
May 13, 2018

“User friendly , easy to navigate and visually appealing”

OverallTime saving, more professional.
ProsVisual previews of all content, ease of sharing content for approval with clients, ability to export content as a PDF after approvals, automatic scheduling to Facebook or Instagram
ConsInability to tag Facebook accounts (although this is due to a Facebook privacy change), customer service can take a while (due to us being located in Australia), posting more than one image to a post automatically shares it as an album (which we don't always want).

Vendor Response

By Big Propeller on May 18, 2018
Hi Lena, thanks for your review. We are glad to hear that GAIN is helping your team to save time. We wanted to address the issue you faced when including multiple images in one post being shared as an album on Facebook. A couple of months ago we implemented changes to the Facebook posting to make this work in the way that you actually expect. GAIN now uses native Facebook multi-photo posts. This means multi-photo posts now use Facebook's scheduling engine (useful for boosting posts before they're published) and there's no need to create an album just for the photos in the post. If you have not tried posting multiple images since then please do, and let us know how it works for you! Thanks!
Reviewer Source 
Source: Capterra
May 13, 2018

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