# Passare Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Passare the right Funeral Home solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/164764/Passare/reviews --- Passare 4.6 (13) [View alternatives](https://www.capterra.com/p/164764/Passare/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Passare Ease of use 4.5 Customer Service 4.8 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RR Roger R. Funeral Director, IT Specialist Consumer Services Used the software for: 2+ years ### "Passare has become a key part of our business processes" July 29, 2022 5.0 We have been with Passare for three and a half years now. They continue to provide excellent service, continued enhancements and great self-service features, including forms creation and an API, both that we have found very useful. They are responsive to new ideas and always respond quickly to issues or questions, and every support person we work with is friendly and customer focused. Passare has been a key component for us during the pandemic, with an increasing number of our interactions with families being done remotely. The new mobile app looks to be a tremendous enhancement. We look forward to future enhancements and further integration of our business processes with Passare. Pros Case management, document and forms creating, goods and services entry. Any number of users can be created and the system can be accessed from any computer with an internet connection. Cons One of the features we had hoped to use more in the collaboration / planning center, but for the customers we serve it has not been received well and so we do not use it. Requiring people to create an account seems to be too much for people to go through. Another weak point has been the mobile app, but the new beta release looks to be a great improvement, Alternatives considered [FrontRunner Professional](https://www.capterra.com/p/116028/WebSuite/)[Tribute Management Software](https://www.capterra.com/p/147808/CRaKN/) Reason for choosing Passare Passare was created as a web-based application from the start. Some other companies were trying to become web-based, but their software was old and seemed cumbersome. Passare staff responded to our inquiries quickly and provided us with great support from the start. The pricing was clear and it seemed to be the best pricing structure. Passare also had a great deal of online documentation and tutorials. They were the most transparent of the companies we contacted. One company sent us a 5 page contract with all sorts of stipulations before even giving us an overview of the product. We also wanted an application that didn't require us to make system backups or limit us to a certain number of computers. Review Source JH Jim H. CEO Insurance Used the software for: 6-12 months ### "PASSARE Is Bespoke" August 15, 2022 5.0 PASSARE implementation is allowing us to consolidate all of the following stand-alone programs into one platform: Custom Written ATNEED SOFTWARE IN SMARTWARE FOR DOS circa 1988, Custom Written Pre-Ned Software in MS Access 1996, Custom Written Burial Association Management Software in FOX PRO FOR DOS 1993, QuickBooks Online, ASD Answering Service, CSF Webpage Platform, DocuSign Software subscription, and manual chain of custody paper logging. This integration will save our company hundreds of personnel hours each year, and improve our client services by reducing errors and speeding up document processing. We also look for significant increase in preneed sales through a cloud based software solution over our existing LAN - running MS SERVER 2012R2 Pros There are 3 things that stand out about PASSARE. 1. Their Support is Exceptionally Good 2. Support is targeted, and collaborative when required-support staff will consult their reference library first, but are quick to consult with an additional team member if needed. 3. Support team is very accurate - they are excellent listeners/communicators - their first solution is nearly always at the center of the target Cons I realized about 2 months into implementation that the intensive Zoom sessions needed to be split up into smaller groups on my side. Trying to teach the full team the entire suite was not as effective as training 2 team members on their specific area of the technology. This change resulted in team members cross-training each other. Reason for choosing Passare Multi-platform Integration and Superior Support Switched from [The Smart Director](https://www.capterra.com/p/233621/The-Smart-Director/)[SRS Computing](https://www.capterra.com/p/106488/PROCession/) We tried Smart Director for 5 months, and while the price was very reasonable, the product proved to be very antiquated. Support was not responsive to our need for better forms and firms management. Their pseudo-cloud to local network proved to br janky. SRS PROCESSION is a good platform stand alone, but dud nit offer the full suite of integration we needed. Additionally, SRS new IN STONE rollout of cemetery software does not live up to the quality of their funeral home management software. 1/2 of the $10,000 price was for cemetery mapping with a very poor interface to the sales/contract side of the data. And the web interface is not at all refined. Review Source MR Mark R. President Consumer Services Used the software for: 1-2 years ### "A good look, not great function" September 18, 2024 3.0 Overall, I found Passare to be usable for day to day operations for the funeral directors, but much less functional for accounting needs. Pros Clean design and ease of use for data entry Cons Lack of connectivity with quickbooks and terrible reporting of financial data. Alternatives considered [Osiris](https://www.capterra.com/p/124753/Osiris/) Reason for choosing Passare The platform looked more innovative and I expected it to be more functional. Review Source ES Ean S. Funeral Director Consumer Services Used the software for: 2+ years ### "Couldn't do without it!" August 1, 2022 5.0 I have worked at firms that don't use any software, that use different software, and that use Passare, and Passare is by far my favorite. Every feature I use makes life easier and helps our team serve families better. Pros I love Passare's ease of use. If you are familiar with technology it is a breeze and if you aren't there isn't a big learning curve to figure it out. Being able to look at files at home improves both my home and work life! Cons There is a lot of info boxes you can fill out, and many of them are not used. I wish that case by case I could remove areas that I did not need simply so that it is cleaner to look at and not feel like I am missing something. That is a very minor issue though, and I still love using the product! Review Source EL Eric L. President Events Services Used the software for: 2+ years ### "Great software, great value, easy to use" July 29, 2022 5.0 We have had a very positive experience with Passare. Recently we completed a series of zoom and on-site trainings to make sure that we are fully utilizing the software. There is a lot that Passare does to make our jobs better and they make sure we know about all of the features. Pros I think it is the whole package from the care center tracking, planning center family collaboration, forms management, responsiveness of support when you need it, to onsite training. Cons I can't think of anything I don't like. Prior to Passare it might have been slightly faster to get our forms developed and integrated into the software, but that's because it wasn't web based. Passare is very responsive and fast at adding or custom designing forms for us. Review Source ST Steven T. Owner Events Services Used the software for: 2+ years ### "Review" August 2, 2022 5.0 Passare has great customer support and have been very helpful to make sure that I have all the documents just the way I want them. Very open to any suggestions as well. Pros I'm not tech savvy, however Passare is easy to use and intergrates with our other products that we use. Cons Like anything, taking the time to learn something new. Review Source CP Cindy P. Owner Hospital & Health Care Used the software for: 2+ years ### "Passare Review" September 13, 2022 5.0 Amazing...I call with a question and get real people who are kind and patient and never make me feel like I am an inconvenience. Pros Ease of use and ability to have custom forms and to customize it how we want to see our information. Cons Set up was very involved but worth it all in the end. Review Source TL Tye L. Funeral Director Individual & Family Services Used the software for: 2+ years ### "Leaders in innovation, tech and Customer Service!!!" July 29, 2022 5.0 If there ever is a problem with anything, you call FDLIC and they always cheerfully answer the phone, no waiting on hold, or out of the office. They can log in and fix an issue immediately. Never had a company take such good care of a problem. Pros Everything you need is in the software, Everything! It also stores all of the final documents so when someone calls or comes in with a question months later, you can find anything you need on your desktop. Ease of access would be the my favorite about the software. Customer Service is the number one thing about Passare! Cons I would like to be able to use the search bar to access cases by the insurance company name that was used for payment or just the policy number. Not needed that much, but would be nice. Review Source TT Troy T. Funeral Director / Embalmer Computer Software Used the software for: 1-2 years ### "Great product" August 1, 2022 5.0 Passare has always been able to fix any problems I have had within hours to minutes depending how severe my problem was Pros Their customer service is the best I’ve ever I had to use Cons Took a little while to learn everything But they were always there to help Review Source Leslie O. Administrative Assistant Accounting Used the software for: 6-12 months ### "Passare - Niche Software for Funeral Industry" September 1, 2019 4.0 Passare is a product that works well in the funeral industry to organize all facets of the service, from beginning to end. Pros Passare was built for the funeral industry and, as such, was very easy to use and customize for various services. Cons If there was an issue with Passare, it would be that an error was sometimes hard to find because it would be because of a switch made early on in the process that was not transparent (location, etc.) that could throw everything off. Once you have that down, the process is easy. Review Source CK Corbin K. Funeral Director Hospital & Health Care Used the software for: 6-12 months ### "Perfect for family owned funeral homes" August 8, 2022 5.0 Pros Passare has been great for managing our contracts, etc. We use it in the arrangement room with families, to generate contracts and other case documents including cremation and embalming authorizations, and keep up with our front office admin stuff. Cons Sometimes, because Passare is cloud based, the interface lags or takes an extra few seconds to load pages. Review Source CL Casey L. Manager Consumer Goods Used the software for: 2+ years ### "Great Product" August 1, 2022 5.0 Pros The ease of use is what I like most. This program is very user friendly. Cons There is nothing I don't like about it. Review Source TB Terry B. Funeral Director Consumer Services Used the software for: 6-12 months ### "Funeral software" October 29, 2019 3.0 Pros This software seems to be very comprehensive. If you purchase each part of the software, I could see the benefit of all the preneeds and atneeds connecting together. Cons Does not integrate with QuickBooks easily. Receipts is a several step process. Review Source Similar Products Featured ## Related categories [Funeral Home](https://www.capterra.com/funeral-home-software/)