--- title: "INNsight.com Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about INNsight.com Software - reviews, pricing plans, popular comparisons to other Content Management products and more." source_url: "https://www.capterra.com/p/164773/INNsight-com/" page_type: "product" language: "en" --- # INNsight.com Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) INNsight.com ## What is INNsight.com? EVERYTHING YOU NEED FROM WEBSITE DESIGN AND DIGITAL MARKETING TO PROPERTY MANAGEMENT SOFTWARE TOGETHER IN ONE PACKAGE. Whether you are looking for website design and development, email hosting, domain management, pay-per-click management, social media management, local listing management, PMS software, or other key online services required to run your business, INNsight has you covered. Our full suite of software and services was built to drive bookings. ## What is INNsight.com used for? [Content Management](https://www.capterra.com/content-management-software/)[Website Builder](https://www.capterra.com/website-builder-software/)[Social Media Monitoring](https://www.capterra.com/social-media-monitoring-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $159 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for INNsight.com?[Manage this product listing](https://www.g2.com/products/innsight-com/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### INNsight.com 5.0 (1) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $159 Per Feature, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.5 (6,068) Value For Money 5.0 (1) Value For Money 4.3 (4,685) Customer Service 5.0 (1) Customer Service 4.4 (4,478) ## INNsight.com alternatives [4.3 (127)](https://www.capterra.com/p/207701/Hibu/reviews/) Starting price $449.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about INNsight.com Overview ### What company size and specific industries is INNsight.com built for? INNsight.com is designed for businesses in the hospitality industry, including hotels, inns, and similar lodging providers. The vendor description does not specify a company size, so the product appears suited to hospitality organizations of varying sizes that need digital marketing and custom responsive web design services. Features and Usability ### What are the key features of INNsight.com? INNsight.com offers website management, content management, and customizable templates for property sites, plus online booking, reservations management, and GDS/OTA integration. It also includes reputation management, reviews management, sentiment analysis, reporting/analytics, CRM, marketing automation, and multi-property support for hospitality and vacation rental operations. Getting Started and Support ### What training and onboarding options does INNsight.com offer? INNsight.com provides in person training, live online sessions, and webinars to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and webinars offer group-based presentations and product walkthroughs for learning key features. Getting Started and Support ### What customer support options does INNsight.com offer? INNsight.com offers 24/7 live rep support and chat. With no reviewer feedback about support topics available, no user sentiment can be stated about response times, helpfulness, or common frustrations. The listed channels indicate direct access to assistance at any time. ## Features AI summary Based on 11,757 Content Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing a website builder: - **Design Management** (**49%** of reviewers rated this feature as critical) - **Website Management** (**56%**) - **Real Time Editing** (**46%**) INNsight.com includes **Website Management** and **Real Time Editing**, giving teams a way to update site content, manage pages, and make changes as they work. However, it does not include **Design Management**. Instead, it offers other important features such as **Customizable Templates** (**44%**) and **Landing Pages/Web Forms** (**42%**), which can help businesses create branded pages faster and capture visitor information more effectively, helping teams maintain their web presence and support lead generation. Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Auto Update Automatic update of information / software Built-in Accounting Accounting functionality within the system, not requiring integration with third-party tools Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Commercial Properties Designed to serve commercial properties Competitive Analysis Evaluating strengths and weaknesses of companies with the same target audience INNsight.com 63 features ### All Features - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Auto Update: Automatic update of information / software - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commercial Properties: Designed to serve commercial properties - Competitive Analysis: Evaluating strengths and weaknesses of companies with the same target audience - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Content Publishing Options: Facilitates online authoring and publishing of the content - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Extended Stay: Long term accommodation for guests - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Image Editing: Edit, touch up, and convert images for publishing - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Keyword Filtering: Monitor and collect information from social media based on specific keywords - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Media Library: Collection of images, videos and other digital content that can be used - Multi-Account Management: Manage and post content across multiple social media accounts and platforms simultaneously - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Online Booking Tools: Add tools to web pages to handle online bookings - Online Store Builder: Includes functionalities for creating custom eCommerce websites - Post Scheduling: Schedules specific times for content to appear on social media platforms, blogs, websites etc. - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Rate Management: Track/optimize rates in relation to usage - Real Time Editing: Preview and make real-time changes in the web content - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Reviews Management: Track and monitor reviews of products or services - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Single Property: One location - Social Listening: Monitor social media sites for specific keywords - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities - Text Editing: Edit text as needed - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Version Control: Track revisions and updates made to files and navigate between different versions - Video Support: Supports various video file formats - Website Management: Built-in website builder or integration with third-party site - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Basic $159.00 Per Feature,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LP Lucy P. Hotel Owner Hospitality ### "We have used INNsight to drive our hotel's digital marketing for years. Top-Notch" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 7, 2018 Saves time, makes operations seamless, and helps drive a ton of direct bookings at zero commissions! Pros Easy-to-use all-in-one software and service solution for our hotel. Makes it really easy for our staff to engage and use the software. The website design is free and is awesome--we drive alot of direct bookings. The PMS is easy to use and whenever there are issues their customer support is very helpful. Ever since we have signed up with INNsight, our ROI has gone up, customer satisfaction has gone up and the property is just run more optimally. Cons There are some modules they are working on which need a bit more refinement but they are constantly launching new useful features. So you just have to be patient. There are really no all-in-one solutions like INNsight, so we are amazed by the stuff they launch--you just have to understand that it takes time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.