# INNsight.com Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about INNsight.com Software - reviews, pricing plans, popular comparisons to other Website Builder products and more.

Source: https://www.capterra.com/p/164773/Zen-Planner

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# 

 INNsight.com Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

INNsight.com

## What is INNsight.com?

EVERYTHING YOU NEED FROM WEBSITE DESIGN AND DIGITAL MARKETING TO PROPERTY MANAGEMENT SOFTWARE TOGETHER IN ONE PACKAGE. Whether you are looking for website design and development, email hosting, domain management, pay-per-click management, social media management, local listing management, PMS software, or other key online services required to run your business, INNsight has you covered. Our full suite of software and services was built to drive bookings.

## What is INNsight.com used for?

[Content Management](https://www.capterra.com/content-management-software/)[Website Builder](https://www.capterra.com/website-builder-software/)[Social Media Monitoring](https://www.capterra.com/social-media-monitoring-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$159

Per Feature, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for INNsight.com?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.innsight.com/&name=INNsight.com)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### INNsight.com

5.0 (1)

VS.

[4.0 (78)](https://www.capterra.com/p/207701/Hibu/reviews/)

Starting Price

$159

Per Feature, Per Month

Starting Price

$449

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.0 (78)

Value For Money

5.0 (1)

Value For Money

3.6 (74)

Customer Service

5.0 (1)

Customer Service

3.9 (75)

## INNsight.com alternatives

[4.6 (6,015)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.2 (250)](https://www.capterra.com/p/277011/Brandwatch/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (1,136)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Audience Targeting

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Auto Update

Automatic update of information / software

Built-in Accounting

Accounting functionality within the system, not requiring integration with third-party tools

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Commercial Properties

Designed to serve commercial properties

Competitive Analysis

Evaluating strengths and weaknesses of companies with the same target audience

INNsight.com 63 features

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Automatic update of information / software

Accounting functionality within the system, not requiring integration with third-party tools

Provides a channel for team members to share media files, communicate, and work together

Designed to serve commercial properties

Evaluating strengths and weaknesses of companies with the same target audience

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Facilitates online authoring and publishing of the content

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Initiate interactions with customers by proactively starting conversations or providing informational content

Process of dividing customers into groups based on common characteristics

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Assemble applications and processes by dragging over and arranging pre-built components

Track employee schedules, availability, and performance across projects and tasks

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Long term accommodation for guests

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Designed for vacation rentals

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Global distribution system used by online travel agencies to track availability and manage reservations

Capture guest experience at a granular level and utilize data to deliver tailored services

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Edit, touch up, and convert images for publishing

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Monitor and collect information from social media based on specific keywords

Create landing pages or online forms designed to capture new leads and prospects

Manage, maintain and track the performance of assets and equipment

Automate workflows and trigger campaigns based on customer actions

Collection of images, videos and other digital content that can be used

Manage and post content across multiple social media accounts and platforms simultaneously

More than one location

Book meetings and appointments through a website or digital platform

Add tools to web pages to handle online bookings

Includes functionalities for creating custom eCommerce websites

Schedules specific times for content to appear on social media platforms, blogs, websites etc.

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Track/optimize rates in relation to usage

Preview and make real-time changes in the web content

View and track pertinent metrics to find patterns and gain insights from data

Monitor and manage customers' perceptions about a business, product, or service

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Track and monitor reviews of products or services

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Optimize and manage the search engine optimization efforts for a website or digital content

One location

Monitor social media sites for specific keywords

Track activity on sites such as Facebook, Twitter, Instagram, etc.

Manage operations/processes associated with spas and other hotel activities

Edit text as needed

Review data from past periods to reveal recurring tendencies and predict future performance

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Track revisions and updates made to files and navigate between different versions

Supports various video file formats

Built-in website builder or integration with third-party site

An extended application or connector that enables users to perform additional services with their current set of tools

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Basic

$159.00

Per Feature,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LP

Lucy P.

Hotel Owner

Hospitality

### "We have used INNsight to drive our hotel's digital marketing for years. Top-Notch"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 7, 2018

Saves time, makes operations seamless, and helps drive a ton of direct bookings at zero commissions!

Pros

Easy-to-use all-in-one software and service solution for our hotel. Makes it really easy for our staff to engage and use the software. The website design is free and is awesome--we drive alot of direct bookings. The PMS is easy to use and whenever there are issues their customer support is very helpful. Ever since we have signed up with INNsight, our ROI has gone up, customer satisfaction has gone up and the property is just run more optimally.

Cons

There are some modules they are working on which need a bit more refinement but they are constantly launching new useful features. So you just have to be patient. There are really no all-in-one solutions like INNsight, so we are amazed by the stuff they launch--you just have to understand that it takes time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)