Shopping Feed Ratings

Overall
4.6/5
Ease of Use
4.1/5
Customer Service
4.9/5

About Shopping Feed

One platform to Syndicate, Manage, and Fulfill your product listings and orders with the world's largest marketplaces and shopping engine Connect natively to Amazon, Ebay, Jet, Google Actions, Houzz, Etsy, Bing, Walmart, Facebook, Instagram, +1000 more. With automated channel setup, a full suite of data manipulation tools, and an award winning support team, Shopping Feed lists your products, keeps your inventory synced, boost your product visibility, and exponentially increase your sales Learn more about Shopping Feed

Showing Most Helpful

Showing 25 of 25 reviews

Showing Most Helpful

Showing 25 of 25 reviews

Sort by:

Filter By:

Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Avatar Image
Derek R.
Co Founder
Retail, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
July 31, 2018

“Great Out of the Box Solution to Get Your Feed Up & Running”

OverallWith Shopping Feed, we were easily able to generate a feed compatible with Google and Bing Merchant Centers. Without spending countless hours and testing, we were able to list our SKUs in the correct format to start our ads. We were able to focus on the shopping ads instead of setting up a feed just to show the ads. It has helped our business tremendously in saving time and money.
ProsShopping Feed has provided a simple solution to get our feed up and running without any technical implementations. We simply installed a module (Prestashop site) and the feed information was imported into the Shopping Feed System. From there we were able to control which products were included on the feed and the field mapping allowed us to match our fields with the required information for Google and Bing. We were ready to go on Google Merchant Center and our shopping ads showing within a day.
ConsThe system is working correctly, but there are a few items that I still am unsure about. For example, when products are updated on the site, I am not sure if the system pulls those new items onto the feed daily or if this requires a manual execution. This is not entirely clear. Also, when some of the categories or mapping is update within the system, I am not sure if this is update automatically or needs to be manually updated.
Reviewer Source 
Source: Capterra
July 31, 2018
Verified Reviewer
Retail, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
March 28, 2019

“Great Way to Set Up A Feed Quickly To Get Your Shopping Ads Running”

OverallI have had a great experience with Shopping Feed from the quality and features of the product to the great customer service. Any questions you have, the customer service team is very responsive and will address any questions you have with plenty of knowledge and troubleshooting tips.
ProsThe software easily integrates with your ecommerce platform and allows you to categorize your product listings. The mapping has a easy to use interface which allows you to provide the data necessary for Google Merchant Center and other ad platforms. The custom label feature is perfect for creating labels that allow you to easily segment your ads to your preference. I primarily use this software for Google Merchant, but you can easily expand to other channels (Amazon, Ebay, etc.) that the software will format for those channels.
ConsOccasionally, the feed will break and you will need to login to fix some settings. However, I believe this issue may be due to the source (my website). Most of the time the software is hands-free and works as expected!
Reviewer Source 
Source: Capterra
March 28, 2019
Mary B.
Owner
Retail, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 8, 2019

“Shopping Made Easy”

OverallVery friendly staff, great support with any issue and most important makes it easy to work with e commerce Channels.
ProsI like the ease of getting eBay orders transferred over to Magento. The updates are quick when I make changes on products and the Rules help me regulate pricing. CUstomer Service is excellent - if I have a question I start a ticket and within a few hours, sometimes sooner I get a response....there is also the option to text an agent live. I am going to take advantage now of a few more channels at affordable monthly pricing.
ConsOnce in awhile but not often the system unlinks to Magento. It only happened 2x in over 2 years so that is really the only thing I can think of at the moment that I was concerned about but as I said it was resolved within a few hours.
Reviewer Source 
Source: Capterra
April 8, 2019
Zack G.
All around cool dude
Music, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
March 28, 2019

“Shopping Feed's adventure in Gong paradise. ”

OverallWe have a lot of product and most of the time Shopping-Feed can handle it, but expect to run into some issues especially with customization. Luckily, Shopping-Feed's support team is pretty good and can work with you to fix your problems with the software as long as you remember patience is a virtue.
ProsThe customization that we can have with metafields, That has really helped us make better listings on our favorite market places. Also the customer reps are always there to help me out if I have any questions. They love calls and screen-sharing too.
ConsThere was a pretty big mess up on Amazon once, but we eventually got it fixed thanks to the customer support. Also, it might take some time to get things the way you want them on the market places, but if you work with Shopping-Feed support and the market place you'll eventually get get your items up correctly.
Reviewer Source 
Source: Capterra
March 28, 2019
Sies J.
Manager
Wholesale, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 6, 2018

“Love the app when get used to it”

ProsIt can sync the inventory on multi-channel. It saves our time and work. And when we want to sell a new item, we just need to create the item in shopify, and Shopping feed can upload the information to different channels. Even though Amazon has a strict rule to do new listing and sync the listing. Shopping feed did a great job.
ConsIt needs to take some time to learn how to use the app. Especially for Amazon channel. So it needs some training for at the beginning. Fortunately, the shopping feed customer service is great. They are so patient. Otherwise, we will leave the app before we understand how to use it.
Reviewer Source 
Source: Capterra
August 6, 2018
Lance K.
Ecommerce Manager
Sporting Goods, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
July 27, 2018

“Next Level Sales”

OverallThe overall experience with Shopping-Feed has been a positive one. It has allowed us to sell our products through different channels which has helped the entire business grow.
ProsSetup and support were by far the highlights of my experience with Shopping-Feed. Like any new system there are always questions and best practices and the Shopping-Feed support team was always there to help. Emails were almost always answered in one business day and follow-up emails were always given after any phone call. What I like most of all was that we were able to get our products up on the shopping platforms we wanted to quickly.
ConsThe biggest challenge when using Shopping-Feed was inventory updates. We had some cases where our inventory was not updating quick enough, or at all, causing us to oversell some of our items. There have been solutions offered where we could put an inventory threshold on our products being sent via shopping feed, but this solution was not right for our specific business model.
Reviewer Source 
Source: Capterra
July 27, 2018
Verified Reviewer
Sporting Goods, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
3/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
October 3, 2019

“Like the Name Says, Shopping Feed Manages our Shopping Feeds”

OverallOverall we are quite happy with Shopping Feed, but there are some improvements that we need to hammer out. We love having visibility into our feeds across platforms.
ProsWe have a huge social media following. Shopping Feed has been a great way to manage our shopping feeds across Facebook and Instagram as well as increase conversion and manage our feeds across different platforms and regions.
ConsWe have a fairly complicated product catalog and the Shopping Feed team has struggled a bit to help us hone in exactly what we need out of our feeds. We are 90% of the way there, but it has been a struggle.
Reviewer Source 
Source: Capterra
October 3, 2019
Raymond S.
OWner
Retail, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 6, 2018

“Great service, excellent support”

OverallShopping Feed has helped me distribute my updated product catalog quickly to Google and Facebook/Instagram. This has helped me reach thousands of new customers with almost no effort.
ProsSetting up feeds can be complicated, anytime there has been an issue with portals changing their requirements or feed setup the support staff has been very quick to help make appropriate adjustments.
ConsThe overall backend is complicated and not very intuitive.
Reviewer Source 
Source: Capterra
August 6, 2018
Avatar Image
Jonathan B.
Director of E-Commerce
Retail, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 31, 2018

“Effective tools, and great support”

ProsWe use Shopping Feed to connect products from Shopify to various shopping channels, and sync orders placed on Amazon Marketplace. The tools are quite easy to use, and often being improved upon. Product data filtering and processing is very easy to use. Shopping Feed offers some of the most personable and direct customer support out of all the apps we use in the Shopify ecosystem. Overall, we've been very happy with the value of the app.
ConsWe haven't had any negative experiences to speak of.
Reviewer Source 
Source: Capterra
July 31, 2018
Dan P.
Marketing Coordinator
Retail, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
April 15, 2019

“Shopping Feed for Google Shopping”

OverallQuite positive.
ProsThe price and the customer support. Drew and the rest were on point when it came to helping out with questions.
ConsThe sometimes unfinished UI. There was occasionally words that weren't translated from French.
Reviewer Source 
Source: Capterra
April 15, 2019
Michael G.
Manager
Retail, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 3, 2018

“Great Service to Streamline Your Sales”

ProsI love that it automates the inventory feed to third party platforms like EBay, Amazon, etc. it saves us a ton of time when it comes to posting products.
ConsA bit complicated to setup and sometimes requires support from the Shopping Feed Team.
Reviewer Source 
Source: Capterra
August 3, 2018
michael b.
Partner
Health, Wellness and Fitness, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 1, 2019

“Great Product”

OverallThe support is fast and always fixes the issue.
ProsSupport is fantastic, easy to setup and use. Product is intuitive
ConsNone, if anything the repricing engine can be a bit better
Reviewer Source 
Source: Capterra
April 1, 2019
Michael M.
Marketing Director
Information Technology and Services, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 6, 2018

“Delivers on Promises”

OverallMy rep has been great to work with. There are other feeds on the planet but these folks do good at reaching out.
ProsIf you are looking for a shopping feed this is a good one. The software itself delivers what it promises. Customer Support is very good. And it is a good value for the money!
ConsNot too many cons it does what it says!!
Reviewer Source 
Source: Capterra
August 6, 2018
Denis B.
Owner
Furniture, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 9, 2019

“Shopping Feed - Great Value”

ProsI like the flexibility and the support from Drew, Max and Oleg
ConsTakes some learning - but has a stack of features
Reviewer Source 
Source: Capterra
April 9, 2019
Martin M.
Account Manager
Capital Markets, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
May 10, 2019

“Best customer support ever”

OverallExecutive is the best customer support i had the luck to discuss with. He helped me on lot of problems i've been trought. He's very professional and friendly.
ProsCustomer Service, the way that we create rules
ConsThe fetch time is too long, it could be awesome if it took less than 2 mins.
Reviewer Source 
Source: Capterra
May 10, 2019
Avatar Image
Kenneth N.
Analyst
Capital Markets, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 18, 2019

“E-commerce solution for every business”

OverallOverall, I have managed to easily integrate my merchandise in a way that works with several advertising platforms. Thus, it becomes very easy for me to create advertisements for my products by just clicking a few buttons.
ProsWe have used Shopping Feed to grow and scale in record time. The software is really easy to use and get familiar with its functions. An added advantage is also the help that you will get from its customer support, in case you have any queries. The software is also very easy to integrate into your workflow.
ConsEven though this software is the best I ever used on e-commerce, I still want to understand how fast it integrates changes to my merchandise into the shop by itself. Going manual every time the catalog changes is tedious.
Reviewer Source 
Source: Capterra
September 18, 2019
Steven H.
Owner
Farming, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 3, 2018

“Set it an forget it”

ProsIt was relatively easy to set up and after that it has just done what it is supposed to do with only occasional input to add new products.
ConsI can't think of any downsides to this software
Reviewer Source 
Source: Capterra
August 3, 2018
Chad G.
CEO
Sporting Goods, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 6, 2018

“CKS Online”

OverallIts been great
ProsHow it identifies feed issues and allows you push matching variable to Amazon
ConsI find it confusing to figure out exactly what is causing the issue.
Reviewer Source 
Source: Capterra
August 6, 2018
Colin K.
Operations
Consumer Goods, 11-50 employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
August 6, 2018

“Multi platform E-Commerce Seller”

OverallThe product does a nice job managing inventory. Id like it to be a little more automated and customizable.
ProsAbility to get our inventory into multiple platforms, while having different price levels on each platform.
ConsFlexibility, we are a 5 day a week operation. We dont like the fact that the system auto updates all weekend from the last file uploaded on friday evening. There isnt a way to turn this off.

Vendor Response

By Shopping Feed on April 1, 2019
Hi Colin, we hear you. We try to make Shopping Feed setup and configuration automated as possible, while still the ability to make changes to each individual setting as your business sees fit. We hope that you will reach out to support and see if there are ways to make inventory updating a manual process.
Reviewer Source 
Source: Capterra
August 6, 2018
Verified Reviewer
Wholesale, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 31, 2018

“Great Data Feed for Third Party Shopping Channels”

OverallThe Shopping Feed team is top-notch! Very professional, easy to work with, and supportive. We can get ahold of them any time of day and they are quick to identify any issues and work through them. Overall we are very pleased with their service. Drew and his team have been woderful!
ProsEasy to implement, support staff, cost, and overall usabaility
ConsThe lag time between channel updates. The system updates 3-4 times per day, it would be better if it updated once an hour, once every 30 minutes
Reviewer Source 
Source: Capterra
July 31, 2018
Matteo T.
Marketing Manager
Luxury Goods & Jewelry, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 31, 2019

“Overall positive experience”

OverallI have been working with Shopping Feed for over 6 months now and they've really helped us integrating with 3rd party websites and affiliate networks through ready and customized integrations. Their team is very responsive and always willing to help.
ProsEasy to use Value for money Great support Custom options available
ConsThere is nothing I don't like about Shopping Feed
Reviewer Source 
Source: Capterra
March 31, 2019
Verified Reviewer
Retail, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 27, 2018

“Powerful tool but not always intuitive”

OverallGood app. Lots of functionality.
ProsLots of functionality with Amazon. Very helpful support
ConsRequires a lot of support to understand how to use all the functionality (for Amazon, anyway). I'm not a power user so took several emails to support to get what I wanted done. However, support was very patient and quick to respond.
Reviewer Source 
Source: Capterra
July 27, 2018
Robert R.
Manager
Apparel & Fashion, 1-10 employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
3/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
August 6, 2018

“Shopping Feed for Amazon”

OverallI'm pretty neutral, even though it's done what I wanted I didn't find it very user friendly and takes longer to make changes than for example Software programmes.
ProsThat is sends all my shopify products from my store to Amazon.
ConsIt's quite difficult to make changes to differ from what your store shows and make it unique to amazon.
Reviewer Source 
Source: Capterra
August 6, 2018
Barry Z.
owner
Retail, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
2/5
Customer Service
5/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
July 27, 2018

“Pretty decent”

Prosi like that i can mass upload products in a catagory and set paramtewrs accordingly
Consit very compliacted to understand why listingsd failed to list
Reviewer Source 
Source: Capterra
July 27, 2018
Avatar Image
Erwin M.
Managing Director
Capital Markets, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 29, 2019

“Really easy syndication”

OverallGreat experience, I highly recommend it to online sellers.
ProsI really like its ease of use and the value for money it represents. Comprehensive channel support.
ConsNothing in particular. It does its job and does its well. I wish I could say the same about SaaS products in general.
Reviewer Source 
Source: Capterra
September 29, 2019