Who Uses This Software?

Specifically designed for the property industry, but ultimately targeting the mass-market.


Average Ratings

45 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $13.99/month
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • EYESPY360
  • www.eyespy360.com
  • Founded 2016
  • United Kingdom

About EYESPY360

EyeSpy360 is a revolutionary 360 virtual reality platform. Our patent-pending, donut-shaped panoramas and easy-to-use editor make it easy for even self-admitted technophobes to create virtual tours. EyeSpy360 is simple and affordable. We offer a free plan, and our newest product, EyeSpyLIVE allows our clients and their customers to effortlessly join one another in a live video chat based virtual tour, where both parties can see and talk to each other.


EYESPY360 Features

  • Calendar Management
  • Client / Property Matching
  • Client Database
  • Commission Management
  • Contact Management
  • Contract Management
  • Email Marketing
  • Flyer / Catalog Printing
  • Lead Management
  • Listing Management
  • Property Database
  • Website Management
  • Billing & Invoicing
  • Commercial Properties
  • Contact Management
  • Credit Check
  • Expense Management
  • Insurance Management
  • Landlord Database
  • Late Fee Calculation
  • Lease Management
  • Maintenance Management
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Rent Tracking
  • Residential Properties
  • Tax Management
  • Tenant Database
  • Tenant Portal
  • Vacancy Tracking
  • Website Management
  • Conversion Tracking
  • Drag & Drop
  • Floor Plans & Maps
  • Flyer Templates
  • For Real Estate
  • Lead Capture
  • Panoramas
  • Social Sharing
  • Virtual Reality
  • Voice-Over / Audio

EYESPY360 Reviews Recently Reviewed!


It was very useful in order to create 3D tours.

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: The simple drag and drop for the images, it is very useful. Being able to show on a floor plan the location of all markers helps a lot.

Cons: The slow program response, it could have been the internet connection but it just always seemed to be a bit sluggish. If for whatever reason it crashed during the work there was no way to go back and recover.

Vendor Response

by EYESPY360 on May 14, 2018

Hi Jorge, Thank you very much for leaving us a review. We always appreciate customer feedback, as we are constantly updating and improving our platform. This does sound like it could be the internet connection, but we have also recently improved the speed of uploading images etc., so hopefully you will see a difference in this! Don't hesitate to get in touch if you have any queries whatsoever. Kind regards, The EyeSpy360 Team

Capterra-loader

Very easy to use!

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease of use and the ability to put my 360 photos to use without having to pay an arm and a leg.

Cons: I feel like my photo quality is slightly lower when using this system but well worth it for my money.

Overall: This has allowed me to use the 360 photos I take. I have struggled to find platforms that can be easily shared.

Vendor Response

by EYESPY360 on May 10, 2018

Hi BillieJo, Thank you very much for leaving us a review. We always appreciate customer feedback, as we are constantly updating and improving our platform. The photo quality will be determined by the camera you are using. So please feel free to get in touch if you want to find out which cameras we offer that may produce higher quality images. Also, don't hesitate to get in touch if you have any queries whatsoever. Kind regards, The EyeSpy360 Team

Awesome for virtual tours

May 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: The software is easy to use and easy to understand how everything works together. Building a virtual tour is fast and efficient.

Cons: Sometimes the hot spots appear a little clunky. Perhaps if we could make them a little smaller or have them work in a different way.

Vendor Response

by EYESPY360 on May 09, 2018

Hi Brad, Thank you very much for leaving us a review. We always appreciate customer feedback, as we are constantly updating and improving our platform. Just to let you know, you can change your hotspot under the settings section - so you can make it smaller if you wish. If you have any queries whatsoever, don't hesitate to get in touch. Kind regards, The EyeSpy360 Team

Best user friendly virtual tour on the market

May 05, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I've looked at a few other virtual tour software but find that eyespy360 was the most user friendly off all. Easy to upload and quick to publish

Cons: I would prefer to have an introduction page of the agency and property before entering the 360 view.

Overall: Saving time and money.

Vendor Response

by EYESPY360 on May 09, 2018

Hi Marisa, Thank you very much for leaving us a review. We always appreciate customer feedback, as we are constantly updating and improving our platform. Just to let you know, we are planning on developing an introduction page before you enter the 360 view, so watch this space! If you have any queries whatsoever, don't hesitate to get in touch. Kind regards, The EyeSpy360 Team

Overall, using EyeSpy360 has been a pleasant experience, with room for improvement.

May 03, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The product is very effective at visualizing the 360 images in a way that the user can easily identify and link the images together. Loading the 360 views is very fast and reliable, allowing for quick touchups to the mapping.

Cons: A great deal of frustration stems from the tour dashboard. It takes the webpage a considerable amount of time to load the Tours tab.

When creating an individual tour, the menu items will shift depending on the length of the tour's name and the name lengths of the individual images. For me, this often resulted in clicking the wrong menu buttons, because the menu items would shift unexpectedly as I was clicking on the intended item.

On a related note, it would be very welcome to have an "undo/unarrange" button, for when the Arrange tool is clicked by accident.

As a suggested feature, it would be pleasant to have a "Previous Image" button when traversing each 360 photo in 360 View. This feature would be different from the "< section from manual editing. This means that if a required entry was automatically filled in incorrectly, you need to log out from LinkedIn and restart your review to input the information fields correctly.

Vendor Response

by EYESPY360 on May 08, 2018

Hi Joseph, Thank you very much for leaving us a review! We really appreciate your feedback, as we are constantly improving and upgrading our software. Kind regards, The EyeSpy360 Team

Great easy software. The support is fantastic if you get stuck and need a helping nudge.

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use and transfer to our portals and website. The technical support was great and the new floorplan feature is awesome.

Cons: Not much not to like. If i had to force an improvement i guess could be to include some sort of VR hardware in the packages for viewing in the office.

Vendor Response

by EYESPY360 on May 03, 2018

Hi Matthew, Thank you very much for leaving us a review! We really appreciate your feedback, as we are constantly improving and upgrading our software. Please do get in touch with any queries - or if you want to buy one of our Google Cardboard VR Headsets! Kind regards, The EyeSpy360 Team

Excellent product & service from staff who is brilliant

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use, does what it says on the Tin. Gives excellent results for us and our clients who really love what the see

Cons: there is nothing we do not like about this product. As I have stated it does what it says on the Tin.

Overall: Instructions

Vendor Response

by EYESPY360 on May 03, 2018

Hi Keith, Thank you very much for leaving us a review! We really appreciate your feedback, as we are constantly improving and upgrading our software. Please do get in touch with any queries at all. Kind regards, The EyeSpy360 Team

Good

May 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Being able to provide my customers with a virtual experience when looking through properties, this helps buyers and tenants when they have to move from interstate.
It's easy to use, quick and easy when on site.

Cons: The picture quality needs improvement and I am sure this will happen in the future with a different camera. Uploading photos can be quite slow, same with editing. This part is time consuming.

Vendor Response

by EYESPY360 on May 03, 2018

Hi Tanya, Thank you very much for leaving us a review! We really appreciate your feedback, as we are constantly improving and upgrading our software. The uploading of donuts for example is being updated in the next couple of days, so hopefully you will notice an even smoother process. Please do get in touch with any queries, we'd love to discuss your comments in more detail. Kind regards, The EyeSpy360 Team

Toy software not for commercial use

May 02, 2018
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Pros: The concept is fun. I think EyeSpy360 is ideal for use as a low cost teaching tool for children to learn the concept of 360 tours.

Cons: The end product is very low resolution, the HDR is very poor, and the 360 movement is nausea-inducing.
You cannot capture commercial quality tours with cheap 360 cameras, the end results looks cheap and the exposures are terrible with no HDR correction.
There is something very wrong with their orthomosaic stitching that gives weird perspective, which in turn makes panning through their tours nausea-inducing.
We were looking for a high-quality solution to create tours for real estate, this is mickey mouse and looks cheap so we dropped it.
There are much better alternatives out there - in my opinion Eyespy360 is giving virtual tours a bad name.

Overall: I learned that prolonged use of low quality 360 software can upset the human balance center causing feelings of nausea.
Quite a few 360 tour programs share this problem, but most only when viewing through a VR headset.
EyeSpy 360 was able to induce nausea even when vierwing tours through a browser.

Vendor Response

by EYESPY360 on May 03, 2018

Hi Bill, Thank you for leaving us a review. We appreciate your feedback, as we are constantly updating and improving our software. Please be aware that the resolution of the photos has nothing to do with our software. There are specific settings on many 360 cameras, such as HDR mode on the Ricoh Theta V. Please call our office on 0203 209 7934, as we feel that something has gone wrong that is easily resolvable. Kind regards, The EyeSpy360 Team

Great product with the functions needed to give a great tour. Live tour is the best

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use. Quality of service is great. The free plan is good but should allow a few more images.

Cons: Price is too much. It should have the ability to create a one way link so the dot only shows on one side

Overall: I use this to do apartment tours for roomates that are out of state or out of country.

Vendor Response

by EYESPY360 on May 03, 2018

Hi Gary, Thank you very much for leaving us a review. We really appreciate your feedback, as we are constantly updating and improving our software. Please don't hesitate to get in touch with any queries. Kind regards, The EyeSpy360 Team

Capterra-loader

the best I have used on the market for connecting and hosting 360 image

May 01, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy to click and move links between images, ability to ad in tags and post of regular images or test into a image. The branding options are easy and intuitive.

Cons: Creating a menu or other functionality, it is basic and amazing for first time users but this makes it lack functions

Overall: great to share my 360 images in an easy to navigate form

Vendor Response

by EYESPY360 on May 03, 2018

Hi Kyle, Thank you very much for leaving us a review! We really appreciate your feedback, as we are always improving and upgrading our software. Please feel free to get in touch with any queries. Kind regards, The EyeSpy360 Team

We use this software in my real estate business to show homes. So far the experience has been good.

May 01, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of use, Straight forward, Quick load time. I am able to build a 360 virtual tour in approximately 35 minutes.

Cons: I don't love the way that the images load and just sit on top of one another. I would prefer them load into the sidebar and be able to drag and drop them.

Vendor Response

by EYESPY360 on May 03, 2018

Hi there, Thank you very much for leaving us a review! We really appreciate your feedback, as we are always improving and upgrading our software. The uploading of donuts for example is being updated in the next couple of days, so hopefully you will notice an even smoother process. Please feel free to get in touch with any queries! Kind regards, The EyeSpy360 Team

Revolutionary

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Eyespy360 makes this revolutionary because it is easy to use and the main features are free. I don't have anything bad to say.

Overall: Show homes online for people who live far away or can't make it to open house.

Vendor Response

by EYESPY360 on May 03, 2018

Hi Juan, Thank you very much for leaving us a review. We really appreciate your feedback! Please don't hesitate to get in touch with any queries. Kind regards, The EyeSpy360 Team

Been great so far

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use, it's very simple to get the photos uploaded and make a tour of a house. It's also easy to add onto our existing website

Cons: It was easy to accidentally delete a tour and couldn't get it back. Also you can't post the tour directly onto Facebook which is annoying, you can only post a link which will take you to the tour

Vendor Response

by EYESPY360 on May 03, 2018

Hi there, Thank you very much for leaving us a review. We appreciate your feedback, as we are constantly updating and improving our software. If you do accidentally delete a tour, please let us know! Don't hesitate to get in touch with any queries. Kind regards, The EyeSpy360 Team

I was literally amazed at how easy I was able t create professional quality 360degree virtual tours

Feb 23, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Eyespy360 offers an excellent interface with easy to follow tutorial videos that make their platform straight forward and intuitive after only a short time. With this program you have options to create more than a mere boilerplate VR experience by adding descriptive text, stills, video, contact info, and more to truly give your audience an interactive tour of the location you are trying to highlight. Another pro is that the Eyespy360 team is eager to hear suggestions from users.

Cons: As a Google Trusted Street view Photographer and contributor, I do wish the Eyespy360 interface would allow publishing directly to Google Maps.

Overall: Easy to use interface for staff who are less than advanced computer users.

Vendor Response

by EYESPY360 on February 26, 2018

Hi Jim, Thank you very much for leaving us a review. We really appreciate your feedback, as we are constantly updating and improving our software. Please don't hesitate to get in touch with any queries. Kind regards, The EyeSpy360 Team

Better than a lot of 360 tour options.

Feb 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I liked that the free version allowed building a full tour and that the view at each pano made sense relative to the direction the view is coming from. Some tour software defaults to the same view direction no matter where you're coming from. That works great when you want to show off a feature in a room, but doesn't work well in a hallway in the hotel tour I did. So I liked that about EyeSpy.

Cons: I stayed with the free option. The main draw backs of the free option is having the EyeSpy logo all over, which I took as a worthy trade off. I would have liked to change the icon for the hotspots away from the target. If the new lower entry level has that these features, it may be worth upgrading.

Overall: Simple and functional like I was looking for. Google Street View and Pano2VR are the other alternatives that we like. Pano2VR is a bigger investment, so waiting for enough work to justify spending the money.

Vendor Response

by EYESPY360 on February 23, 2018

Hi Kurt, Thank you very much for leaving us a review! We really appreciate your feedback, as we are constantly improving and upgrading our software. Just to let you know you are able to change the hotspot targets to another image, another colour or even upload your own. This can all be found under the settings tab when you are logged in to your own account. Please do get in touch with any queries, we'd love to discuss your comments in more detail. Kind regards, The EyeSpy360 Team

It was easy to learn and use. A simple solution that has a lot of potential.

Feb 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: Easy interface. Works well across multiple platforms. Tour is easy to navigate and is user friendly.

Cons: Pricing plan is not suitable for a photographer to create multiple tours for multiple agencies. Expensive and limiting to the photographer.

Vendor Response

by EYESPY360 on February 23, 2018

Hi there, Thank you very much for leaving us a review! We really appreciate your feedback, as we are forever improving and upgrading our software. In terms of pricing, we have a free plan, as well as extremely affordable pro plans. Therefore, please feel free to get in touch to discuss pricing, as we are extremely affordable when compared to other options currently on the market. Kind regards, The EyeSpy360 Team

We are new to this, and haven't used it enough to actually give a fair review.

Feb 22, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: As I stated above, we haven't used this too often to give a fair review.
It seems friendly to use, and as I have more time freed up I will start using it more.

Vendor Response

by EYESPY360 on February 23, 2018

Hi Heather, Thanks for leaving us a review! As a new client, we want to welcome you on board and let you know that we are here if you have any queries at all. Kind regards, The EyeSpy360 Team

Easy, straight forward system with good results

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to upload and link photos, the whole tour can be completed in 10 minutes. Good function to email link afterwards.

Cons: Changing the size of the photos is quite tricky once they've been uploaded, apart from this it's all straight forward

Vendor Response

by EYESPY360 on February 21, 2018

Hi Jack, Thank you for leaving us a review! We really appreciate your feedback as we continue to improve and enhance our software. Please feel free to get in touch with any queries. Kind regards, The EyeSpy360 Team

Easy to use, self managed application

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The application is very easy to use and only has a number of steps required to get your tour published. The way the photos are linked is very easy to change and preview is very quick. There is no long render times required or the need for a third party application. The other neat trick is that you can send the tour by email, which is great to preview to clients without the need to publish it to a site.

Cons: The getting the hotspots in the right place take a little getting used to and if you zoom it to see your pictures closely you have to scroll around the screen a little.

Vendor Response

by EYESPY360 on February 20, 2018

Hi Simon, Thank you very much for leaving us a review. We really appreciate your feedback, as we are constantly updating and improving our software. Just to let you know, it is now easier than ever to place your hotspots. Please view this short tutorial video for help with this: https://www.youtube.com/watch?v=KycA-pALR8A And don't hesitate to get in touch with any queries. Kind regards, The EyeSpy360 Team

Easy to upload and view.

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software was easy to use on mobile device and uploads we're quick and simple. I was able to share my tours quickly.

Cons: Deleting images was a struggle and I still don't know how to delete them. Also would be good if all images would down load when first visiting the tour. That way, the lag wouldn't last through each image and would be on the front side. Maybe a "please wait for your tour to download screen".

Overall: I was testing out on how to use touring with 360 images. The program was free to use and very much worth using.

Vendor Response

by EYESPY360 on February 21, 2018

Hi Mark, Thank you for leaving us a review! We really appreciate your feedback as we continue to improve and enhance our software. To delete an image, simply go into the tour in question, then click on the image you wish to delete. Click edit and then click delete! If you wish to go through this over the phone, then please don't hesitate to get in touch. In terms of images loading, this is probably due to a slow internet connection, but please let us know if this continues to be a problem and we will be happy to assist. Kind regards, The EyeSpy360 Team

Looked at a few options before going with EYESPY360 and found them the easiest to use.

Feb 16, 2018
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Pros: I am new to the 360 world and made my first camera purchase less than a yesr ago. EYESPY360 was the easiest and most affordable option for me at the time.

Cons: Since I am still in the learning stage, I don't know if I would consider the following a con or not, but I recently had a problem with the auto rotate option. It was within the same tour that I realized you could change the depth range of the photo. I'm figuring it may have something to do with that.

Vendor Response

by EYESPY360 on February 20, 2018

Hi there, Thank you for leaving us a review! We really appreciate your feedback, as we are constantly updating and improving our offering. Just to let you know, you have the option to auto rotate just the first room of the tour or every room in the tour. Please don't hesitate to get in touch regarding the auto rotate option, as if you are having any difficulty with this, it should be very simply rectified. Kind regards, The EyeSpy360 Team.

Great experience. Stopped using it because I found better value elsewhere.

Feb 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Good amount of features potentially not found elsewhere. Eyespy live has the ability to be a game changer. Not hard to set up tours.

Cons: Hard cap on tours you can have listed, instead of new tours added, essentially eliminates your portfolio and keeps it from growing.

Vendor Response

by EYESPY360 on February 19, 2018

Hi Nate, Thank you for leaving us a review! We really appreciate your feedback as we are constantly improving and updating our offering. Please do get in touch to discuss your comments in more detail. Kind regards, The EyeSpy360 Team

Gives me an edge on the competition!

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use. I love that you can connect the images easily and quickly. The design of the software is simple enough for anyone to learn quickly.

Cons: I would like the ability to have music in the background. I also would way to like the ability to share on youtube but have not found a way to do this yet.

Vendor Response

by EYESPY360 on February 19, 2018

Hi Gigi, Thank you for your review! We really appreciate your feedback as we are constantly improving and updating our offering. Just to let you know you can put a video with music in an information label embedded inside your virtual tour. Also, one of our newest features, EyeSpyPLAY¿, allows you to create a pre-recorded and narrated virtual tour for your customers to watch at any time. These recorded tours can be downloaded, uploaded onto YouTube and will also be integrated into your normal virtual tour. I hope this helps, and please don't hesitate to get in touch to discuss any of these points in further detail. Kind regards, The EyeSpy360 Team

I really enjoy Eyespy360. I feel like it is easy to use.

Feb 15, 2018
3/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I really like how easy it is to get started. The free hosting is great too! I have only used the free version but so far I have been happy.

Cons: The big red target. It would be great if the red targets could be a translucent white. Something that is suttle. I know I can change the target if I get the paid version but I still feel like they are too bold. The logo in the corner should be one color so it's not too distracting.

Overall: I get to show off a great walkthrough of a home!

Vendor Response

by EYESPY360 on February 19, 2018

Thank you for your review! We really appreciate your feedback. Please don't hesitate to get in touch to discuss further. Also, just to let you know you can change your hotspot on a Free Account. And you can certainly change the logo in the corner, but this time it is if you are on a Pro Account. I hope this helps! Kind regards, The EyeSpy360 Team

Fantastic option for creating 360 degree interactive tours

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The online portal allows tours to be quickly and easily created- the ability to custom the entrance view of each room is useful and even the free options provide a surprising level of functionality and features

Cons: For some reason you can't amend the view of the first room ( which you can on all others) and the use of a customer logo is a Paid only feature but to be fair the payment options are quite reasonable

Vendor Response

by EYESPY360 on February 19, 2018

Hi James, Thank you very much for leaving us a review. We are always updating and improving our offering, so thank you for your great feedback. Just to let you know, you are actually able to amend the view of the first room. Instead of the Set View feature, once you have completed your virtual tour, navigate to the first image that you wish your tour to start from and then orientate it to your desired starting position. Click publish, and your tour will start from this position! Easy :) Also, we have just launched our even cheaper Pro Price Plan - EyeSpy3. This allows you to use your customer logo and publish three tours at any one time for £9.99 per month plus VAT. Please don't hesitate to get in touch to discuss any of these points in more detail. Kind regards, The EyeSpy360 Team

Great product with well thought out interface!

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use - no unnecessary buttons.
UI is straight forward and simple.
Super easy to integrate to a website.
Quick to set up and very helpful support from knowledgeable staff.

Vendor Response

by EYESPY360 on February 20, 2018

Hi Jeremy, Thank you very much for leaving us a review. We really appreciate your feedback! Please don't hesitate to get in touch with any queries. Kind regards, The EyeSpy360 Team

Capterra-loader

Great Starter 360 tour software

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use for setup, Great video chat option and pre-recorded video tour options. Easy to embed the tour on your website

Cons: Cannot embed or add code to info, only links for video, or other 360 tours. Spotty Video chat system, browser specific and not facebook friendly

Overall: Easy custom Virtual tours cheap

Vendor Response

by EYESPY360 on February 19, 2018

Hi Reis, Thank you very much for leaving us a review. We are always updating and improving our offering, so thank you for your great feedback. And please don't hesitate to get in touch to discuss any of these points in more detail. Kind regards, The EyeSpy360 Team

Capterra-loader

Easy, fast and affordable

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It can be used in my tablet devices which is handy when visiting different properties every day. I can work on the move without touching my laptop.

Cons: Photo upload can be a little slow and may miss a photo every now and then but overall its great and easy to use

Vendor Response

by EYESPY360 on February 20, 2018

Hi Louis, Thank you very much for leaving us a review! We really appreciate your feedback, as we are constantly upgrading and improving our offering. Please don't hesitate to get in touch with any queries. Kind regards, The EyeSpy360 Team

A very good service that increases customer experience

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The camera quality is first class and the app is very user friendly. The image quality online is also of a very high standard.

Cons: The stand that comes with the camera is a bit fiddly to set up. It is also quite heavy when carrying it around.

Overall: Extra client views online.

Vendor Response

by EYESPY360 on February 20, 2018

Hi Will, Thank you very much for leaving us a review. We really appreciate your feedback! Just to let you know, we do stock and recommend a more lightweight Smatree tripod too. If this is something you would like to hear more about, please don't hesitate to get in touch. Kind regards, The EyeSpy360 Team

It is good for making basic tours out of 360 images

Jan 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to use the basic functions. After Loading the linking and organizing process is simple with only a few steps.

Cons: I wish it was capable of making content for Samsung Gear VR. Also more option to involve 360 video tours would be great

Overall: Simple program that can build and host virtual reality tours in a simple to build format. This way I can create real estate tours to help sell properties.

Vendor Response

by EYESPY360 on January 24, 2018

Hi Kyle, Thank you very much for leaving us a review! You can embed 360 videos into the information labels inside of your virtual tours, but we will certainly take your feedback on board. Please do feel free to get in touch if you have any queries. Kind regards, The EyeSpy360 Team

Excellent service for an excellent product

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is really easy to use and it certainly impresses our clients. The guys at EyeSpy have always been incredibly supportive and have always been on hand to deal with any issues we have encountered.

Cons: the quality of the pics aren't great but that's probably more down to the camera rather than the software.

Vendor Response

by EYESPY360 on January 19, 2018

Hi Yasser, Thank you so much for leaving us a review! Please feel free to get in touch with any queries. Kind regards, The EyeSpy360 Team

You have a question. Somebody gets back to you. And that person cares. A1 Customer Service.

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It does the job with ease and with a very satisfactory end result. There is much flexibility too in terms of white labelling (personalisation).

Cons: There are a couple of niggles but minor and will likely being ironed out as users provide feedback. EyeSpy360 listens.

Vendor Response

by EYESPY360 on January 24, 2018

Hi Tamsin, Thank you very much for leaving us a review! Please feel free to get in contact if you have any queries. Kind regards, The EyeSpy360 Team

I have been using the EYESPY 360 software non-stop since I signed up.

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like most about EYESPY 360 is the ability to hyperlink it to social media and the ability to send the link via email.

Cons: I would like to put logo on some views and not others. Doesn¿t seem to do that. Also, I would like to see the ability to change color independent from picture to picture,instead of the Red Bull¿s eye or target symbol.

Vendor Response

by EYESPY360 on January 19, 2018

Thanks so much for leaving us a review, Kenneth! We're glad you're enjoying the software and we would love to have a chat about some of the interesting points you've made. Please feel free to get in touch! Kind regards, The EyeSpy360 Team

I use EYESPY360 for 360 degree home tours as a part of my photography business.

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I appreciate the ease of use of the EYESPY360 software. The learning curve is almost non-existent and the instruction videos make it very easy. The recent upgrade providing the ability to manipulate the image color is a nice addition.

Cons: In the published tour, the initial image defaults to a middle zoom image. I think I would prefer that it defaults to the zoomed out image and then I can zoom if I choose.

Overall: Ability to stitch multiple 360 degree images into a seamless tour.

Vendor Response

by EYESPY360 on January 16, 2018

Hi Joe, Thanks for leaving us a review! Please do feel free to get in touch about any of the comments you've made in the review. We'd love to hear from you. Also, just to let you know, you can in fact make your image default to the zoomed out image, and then zoom in yourself. You can do this using our Set View Feature, which allows you to change the starting orientation of each room, including how zoomed in/out they are. View our video tutorial on this: https://www.youtube.com/watch?v=xP3jJCJHUQs Kind regards, The EyeSpy360 Team

Capterra-loader

First class offering of tech & service

Jan 15, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is the perfect type of tech- easy to use, easy to understand, great benefits to company & user alike and all for a ridiculous price. What's not to like?!

Cons: The camera's currently used do create a rather 'flat' image and can sometimes make the spaces feel smaller however this is also our choice not to use a more premium camera at this time. As user engagement increases this will be the main area to improve to create a richer, more 'life-like' viewing experience.

Overall: Cutting edge service, delighted consumers, market-leading marketing and a reduction in pointless viewings

Vendor Response

by EYESPY360 on January 18, 2018

Hi Kristjan, Thank you for leaving us a review! Please do get in touch with any queries. We look forward to hearing from you. Kind regards, The EyeSpy360 Team

Excellent, cost effective product.

Jan 13, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Pretty easy to use and fast turnaround time to make new tours. We use this product at Boat Shows to follow up new sales leads and the reaction is always positive. It enables us to keep the product fresh in our clients minds.

Vendor Response

by EYESPY360 on January 17, 2018

Hi Oliver, Thanks very much for leaving us a review! Please do feel free to get in touch if you have any queries. Kind regards, The EyeSpy360 Team

Very straight forward to use, the equipment is easy to carry around and set up quickly!

Jan 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: How easy it is to set up and move around from place to place! Ideal for a property photographer as the equipment is lightweight! The post-production side of things is also relatively quick to process and the option to add your brand logo makes the tours very personal!

Cons: Sometimes it¿s difficult to see the quality of image you¿re shooting from a phone. The quality is the only factor that has caused an issue for us as when shooting in a property, it¿s difficult to get everything correctly exposed in that one setting, especially if a room has a lot of windows!

Vendor Response

by EYESPY360 on January 17, 2018

Hi Jenny, Thanks very much for leaving us a review! Please do get in touch if you have any other queries. In the meantime, perhaps this will help with optimising your images: https://www.eyespy360.com/en/faq/How_do_I_use_the_Ricoh_Theta_S_camera.html Kind regards, The EyeSpy360 Team

For being a free service, this is the #1 way to go and gets the job done fast.

Jan 12, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. I like putting together the 360 photos on the website and attaching the points to each other is a breeze.

Cons: Lag between stop points when touring a home. Matterport is smooth, but of course you pay for what you get.

Vendor Response

by EYESPY360 on January 16, 2018

Hi Tony, Thanks for leaving us a review! Please feel free to get in touch regarding any of the points you have made in the review. We'd love to hear from you. Kind regards, The EyeSpy360 Team

I'#39;m just testing for the moment and comparing it to others. I really like this tool.

Jan 12, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: VERY VERY easy to use
Good price
Can add a plan
Can edit hotspots
Unlimited picture
Fast performance when viewing on a computer
Live Chat

Cons: I'#39;d rather have a rectangular photo instead of a donut when I link the photos together
Have the possibility to add level (ex, house floors)
Have a better performance in Google Cardboard mode
Have the possibility to add level (ex, floor of house)
Navigate by clicking a photo in the map
Have more possibility of media integration (text, image, video, Google Street View ...)

Vendor Response

by EYESPY360 on January 15, 2018

Hi Styve, Thanks for leaving us a review! Just to let you know, you are able to add levels to the floor plan, and you can do this by uploading another floor plan image. Similarly, you can add text, image, video and Google Street View to your tour! Please view the following tutorial video for help with this: https://www.youtube.com/watch?v=WWq9ZLAh_eM But some really interesting points there. We'd love to have a chat with you about your ideas. Kind regards, The EyeSpy360 Team

Easy to use, simple and stable.

Jan 10, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Batch picture upload. Ricoh Theta based. Works fast. Just what I need as a Real Estate Photographer.

Cons: Icons are not easy to understand for users. Updating a listing and (re)creating a link confuses me. Setting up multiple accounts also confuses me. Maybe more instruction movies (easily categorized) will help. A little too much Eyespy branding. I use the free version. Monthly plans expensive and also confuses me. But they are free in the free plan? Confusing... So what am I paying for? I want a low monthly fee and pay per tour: (with own logo and nadir). I'm also missing a system where I can put in multiple logo's because I work for multiple realtors. I also think that I'm not using all the functionalities because I don't know how they work. Manuals and instruction movies not always 100% clear to me. Eg: VR goggles. How does that work with clients? What can they do?

Overall: Virtual tours made easy. Good enough for MLS listings.

Vendor Response

by EYESPY360 on January 12, 2018

Hi there, Thank you for the review! Some interesting points there. We would love to discuss your ideas, so please do get in touch. Kind regards, The EyeSpy360 Team

Capterra-loader

Perfect for a variety of our clients

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extremely easy to put together a good quality 360 tour which is easy to edit, easy to tailor and easy to link to. Can be branded by client at a small extra cost, overall great value for money. Support has been very helpful with the few queries we have had!

Cons: I keep forgetting how to navigate to the part where I can fix the view!! There really isn't anything else.

Overall: A great platform for us to tailor for our clients.

Vendor Response

by EYESPY360 on January 17, 2018

Hi Nikki, Thank you very much for leaving us a review! To help you with setting the view, please view this video tutorial: https://www.youtube.com/watch?v=xP3jJCJHUQs&index=7&list=PLwtJKPEYGtfPDRv0vv2kKqNefXqiGI70N Don't hesitate to get in touch if you have any other queries. Kind regards, The EyeSpy360 Team

really great company to work with. never had an issue talking to them or getting help.

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: the software is very easy to use and can be picked up within minutes. the tours run smoothly and I am yet to have any issues with it. I like how you can set the view of where to start the tour and how you can now edit the images in the system.

Cons: I'm not sure on the live feature I think its more of a gimmick but can understand how it may be useful to overseas investors. apart from that I love the system and don't have any issues with it

Vendor Response

by EYESPY360 on January 17, 2018

Hi Jack, Thanks very much for leaving us a review! Please do get in touch if you have any queries. Kind regards, The EyeSpy360 Team

Great service. Easy to use product!

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It only takes a few minutes to stitch the tour together. It's good quality and very affective.

Cons: Sometimes WiFi connectivity can affect our phones picking up the device signal in a property which has other strong WiFi connections.

Vendor Response

by EYESPY360 on January 12, 2018

Hi Amir, Thanks for the review! Please do get in touch if you have any queries or would like to discuss any of our features, etc. Kind regards, The EyeSpy360 Team

Easy to use 360 software for those who aren't very familiar with technology.

Jan 10, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The free selection is great for light or beginner users that want to try it out hassle free. The paid option is also fairly inexpensive compared to other competitive software out there.

Cons: There are a lot of minor optional details I see in other 360 software that is not available when compared to this one.

Vendor Response

by EYESPY360 on January 12, 2018

Hi Karson, Thanks for the review! Some really interesting points there. We'd love to have a chat with you about your ideas. Kind regards, The EyeSpy360 Team