--- title: "net2phone Canada Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about net2phone Canada Software - reviews, pricing plans, popular comparisons to other VoIP products and more." source_url: "https://www.capterra.com/p/164786/Versature/" page_type: "product" language: "en" --- # net2phone Canada Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) net2phone Canada ## What is net2phone Canada? net2phone Canada is a SaaS-based unified communications provider, delivering the highest-quality hosted VoIP, SIP trunking & call data solutions to the Canadian market. Trusted by clients & partners, net2phone Canada is raising the bar for business VoIP services with sophisticated features, enterprise integrations, HD video conferencing, free calling to 40+ countries & innovative analytics tools. ## What is net2phone Canada used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29.99 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for net2phone Canada?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.versature.com/&name=net2phone Canada) ## net2phone Canada Overview Updated August 2026 AI summary net2phone Canada provides VoIP and unified communications for small, midsize, and enterprise businesses, offering features such as call routing, mobile access, call monitoring, IVR, CRM integration, and voicemail transcription. Supporting auto attendant, call center management, and multi-channel messaging, it deploys across cloud and major platforms to help organizations manage business communications and customer interactions efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### net2phone Canada 4.6 (10) VS. [4.2 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting Price $29.99 Per User, Per Month Starting Price $27 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (10) Ease Of Use 4.3 (11,125) Value For Money 4.7 (9) Value For Money 4.1 (6,845) Customer Service 4.8 (9) Customer Service 4.0 (6,599) ## net2phone Canada alternatives [4.4 (508)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (269)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,148)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [View all alternatives](https://www.capterra.com/p/164786/Versature/alternatives/) ## FAQs about net2phone Canada Overview ### Which roles and teams benefit most from net2phone Canada? net2phone Canada is most used by office managers, administrative staff, and compliance coordinators who need reliable business calling, message handling, and front-desk communication. IT administrators use it to manage phone systems, while managers, product leaders, and client-facing teams rely on it to stay reachable, coordinate internal work, and support customers efficiently. Answer based on 10 reviews Overview ### What company size and specific industries is net2phone Canada built for? net2phone Canada is designed for small and medium-sized businesses that need VoIP phone service. The vendor description does not name specific industries, so its target audience is best understood as SMBs across general business sectors that want trusted support, included features, and strong call quality. Features and Usability ### What are the key features of net2phone Canada? net2phone Canada offers dashboard and recording features, plus call center tools such as automatic call distribution, call queues, IVR, call routing, and call monitoring. It also includes call logging, call recording, reporting and analytics, CRM, unified communications, VoIP, SIP trunking, SMS messaging, and voicemail transcription. Pricing ### How much does it cost and what fees or limitations are included? net2phone Canada starts at $29.99 per user per month for the Business Lite plan, for 6 or more users. Business Select costs $39.99 and Business Premier costs $49.99. All plans include unlimited calling to Canada, web and mobile apps, and complimentary phone rental; no free trial is listed. Integrations ### Which third-party tools and platforms does net2phone Canada integrate with? net2phone Canada integrates with 8 third-party tools, including communication and productivity platforms such as Google Chrome, Google Drive, Microsoft Teams, Slack, and Zapier, plus business systems like Salesforce Sales Cloud, Zendesk Suite, and Klips. These cataloged integrations cover browser, collaboration, CRM, support, and automation use cases. Getting Started and Support ### What training and onboarding options does net2phone Canada offer? net2phone Canada provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference for key steps and features, and videos provide visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does net2phone Canada offer? net2phone Canada provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available on support quality, response times, or helpfulness, so user experience with support cannot be assessed from the provided data. ## Features AI summary Based on 2,504 VoIP reviews Capterra reviewers highlight these as the features buyers value most when choosing VoIP software: - **Online Voice Transmission** (**58%** of reviewers rated this feature as critical) - **Call Routing** (**49%**) - **Mobile Access** (**56%**) net2phone Canada includes **Call Routing** and **Mobile Access**, giving teams more control over how calls are directed and making it easier to stay connected from different devices and locations. However, it does not offer **Online Voice Transmission**. Instead, it provides other important features that reviewers also rate highly, including **Voice Mail** (**47%**) and **Chat/Messaging** (**54%**), helping businesses maintain communication coverage, respond faster, and keep conversations moving across channels. Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Automatic Call Distribution 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Distribute/route/connect calls Caller ID 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone Call Recording 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases net2phone Canada 33 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Auto-Dialer: System that automatically dials calls - Automatic Call Distribution: Distribute/route/connect calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Disposition: Track and report on call outcomes - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Queues: Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - Chat/Messaging: Communicate using direct chat or messages within the system - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Reports: Alter the layout and content of reports - Email Management: Manage, store and organize emails within the system or via third-party apps - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - SIP Trunking: Enables the connectivity to send and receive calls over the internet - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration - Video Conferencing: Connect with meeting participants remotely over video - Voice Mail: Computer-based system that allows users to send and receive voice messages - Voicemail Transcription: Transcribe voicemail audio messages to written text that is sent over email --- Get Advice We can help you find the software with the features you need. Features 4.7 (10) 4.7 Based on 10 reviews ## Pricing Value for money 4.7 (9) [View pricing plan details](https://www.capterra.com/p/164786/Versature/pricing/) Business Lite $29.99 Per User,Per Month It includes: - Complimentary Phone Rental - The US and 40+ Other Countries - Unlimited Calling to Canada - Web Phone and Mobile App Business Select $39.99 Per User,Per Month It includes: - 2000 Toll Free Minutes - Complimentary Phone Rental - Huddle Video Conferencing - Saas Integration - The US and 40+ Other Countries - Unlimited Calling to Canada - Web Phone and Mobile App Business Premier $49.99 Per User,Per Month It includes: - 5000 Toll Free Minutes - Huddle Video Conferencing - Premium Complimentary Phone Rental - Saas Integration - The US and 40+ Other Countries - Unlimited Calling to Canada - Web Phone and Mobile App Value for money 4.7 (9) 4.7 Based on 9 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Google Chrome](https://www.capterra.com/p/228985/Chrome/)[ Klips](https://www.capterra.com/p/130237/Klipfolio-Dashboard/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (9) 4.8 Based on 9 reviews ## User reviews Overall rating 4.6 Based on 10 reviews Filter by rating 5(7) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent RP Rehan P. Sys Admin Non-Profit Organization Management ### "Amazing customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2021 Everything was smooth from the sales pitch to onboarding to production Pros Customer service, latest technology, transparent, easy to use and set up, responsive staff Cons cannot add rules from the mobile app at this time. Alternatives considered [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) Reasons for choosing net2phone Canada It had better customer service. Non pushy sales rep. Local Canadian company. Better non profit rates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Jerilyn W. Office & Compliance Coordinator (Industry = repair of air compressors) Business Supplies and Equipment ### "Versature review" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 April 29, 2019 Versature has very helpful customer service agents but I find it takes a lot of phonecalls to resolve an issue. Pros I like being able to pre-program the phone system for holiday greetings Cons I find the directory features difficult to update Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KD Kathleen D. Bilingual Resource Specialist Writing and Editing ### "Excellent Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 12, 2019 Positive overall. Rarely any issues. Pros Reliability of service is the number one concern and is very good. Cons No particular complaints at this moment in time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jennifer L. Personal Lines Manager Insurance ### "Versature Phone System for Mid size office" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 11, 2019 We are now able to track all calls, specific times of day and brokers on the phone which is helpful to ensure that the clients are being serviced to the best of our ability. The initial set up was smooth, changing from one phone service to another had no issue. The support was great. Pros I think that the ease of use for the system is quite good. It is easy to go from tab to tab and the information provided is very helpful. The reports are easy to read and provide a good amount of stats. Cons Sometimes the call quality is not the best. In our experience if a client is using a speaker phone or certain cell phone providers there can be a hard time to hear over the line. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CK Chris K. General Manager Wholesale ### "You Need Versature! It'll Change The Way You Do Business!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2019 Versature has taken the way we communicate with our clients to the next level. Allowing us to get the customers to the right department effortlessly and effectively. We never experience any downtime or service interruptions. Pros \- Fast and Reliable Service From Service Team & Technicians - Effective Business Solutions - Competitive Market Pricing Cons We have no complaints to report about Versatures services they provide. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Marva B. Administrative Assistant/Bookkeeper Telecommunications ### "Very easy to use and efficient support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2018 Pros It is easy to setup and reserve slots for calls. You have numbers customised to your area. Cons Currently don;t have any cons. Would like to see however customised number for the asian market Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Susan G. Junior Architectural Urban Designer Architecture & Planning ### "Impressed " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2018 I really like this service. I think it is a great new way of having office phones with fantastic customer support. The company is located in Ottawa with their support teams there as well so you are actually talking to a person who knows the company/your problems and not a bot or someone overseas in a call centre. Pros Pros of this service: It is easy to use which is great but the best thing by far is their technical support team. My firm was having issues with our internet which was causing poor call quality and the team helped immensely. They followed up and kept on top of our case constantly making sure we were getting the best service. I worked with rep specifically to rectify the issue and he was fantastic. Cons If your internet provider (like Rogers or Bell) does stuff to their lines which effects your internet speed/quality it can have an effect on the phones but this is uncommon Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LB Lisa B. Office Manager Computer Software ### "Office Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2018 It was and is fantastic. They support team is awesome. I now rarely have to reach out to them. Pros Ease of use. As the administrator of the phone system, I had full control. Easy to log in. Cons As we were an early client to Versature, our active directory was not updated unless their support team did it. They have not rectified this problem. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ryan F. Associate Portfolio Manager Financial Services ### "Versature saved us from a legacy phone system disaster!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2018 We had a large phone system that cost us hundreds of dollars each time a technician came out. It was costing us thousands of dollars a year to maintain. The change to Versature saved us a ton of money and put control back into our hands. Pros Ease of use, fantastic remote access, very simple to train others, very reasonable cost. Cons I've yet to experience any real negatives, will be certain to update if I do. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ryan M. Head of Product Internet ### "Onboarding process was great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2018 Pros Can't speak to the phone service itself as we just switched this week. However the onboarding process has been super simple. I was especially charmed by all the little details included when the phones arrived and the super simple personalized instructions that came for each individual employee. Cons Oddly, the sales process was too low pressure. The sales guy never followed up to see if I was ready to pull the trigger which meant I delayed getting things sorted for months that if he has been harassing me about I would have signed up sooner. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/164786/Versature/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.