# net2phone Canada Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about net2phone Canada Software - reviews, pricing plans, popular comparisons to other VoIP products and more.

Source: https://www.capterra.com/p/164786/Versature

---

# 

 net2phone Canada Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

net2phone Canada

## What is net2phone Canada?

net2phone Canada is a SaaS-based unified communications provider, delivering the highest-quality hosted VoIP, SIP trunking & call data solutions to the Canadian market. Trusted by clients & partners, net2phone Canada is raising the bar for business VoIP services with sophisticated features, enterprise integrations, HD video conferencing, free calling to 40+ countries & innovative analytics tools.

## What is net2phone Canada used for?

[VoIP](https://www.capterra.com/voip-software/)

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$29.99

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for net2phone Canada?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.versature.com/&name=net2phone Canada)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### net2phone Canada

4.6 (10)

VS.

[4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

Starting Price

$29.99

Per User, Per Month

Starting Price

$27

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (10)

Ease Of Use

4.3 (560)

Value For Money

4.7 (9)

Value For Money

4.1 (457)

Customer Service

4.8 (9)

Customer Service

4.0 (459)

## net2phone Canada alternatives

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[4.4 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.4 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.2 (984)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Automatic Call Distribution

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Distribute/route/connect calls

Caller ID

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Identify the number and contact information of a caller before answering the phone

Call Recording

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Record the audio of phone conversations for quality assurance purposes

Mobile Access

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

net2phone Canada 32 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

System that automatically dials calls

Distribute/route/connect calls

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Facilitate virtual conferences that connect multiple people remotely

Track and report on call outcomes

Listen to live phone conversations for the purpose of training and assessing agent performance

Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

Transfers live calls to other agents

Identify the number and contact information of a caller before answering the phone

Communicate using direct chat or messages within the system

Computer-telephony integration is the use of computers to manage telephone calls

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Alter the layout and content of reports

Manage, store and organize emails within the system or via third-party apps

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Monitor wait time and abandonment for incoming requests that have not been routed

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Enables the connectivity to send and receive calls over the internet

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration

Connect with meeting participants remotely over video

Computer-based system that allows users to send and receive voice messages

Transcribe voicemail audio messages to written text that is sent over email

Get Advice

We can help you find the software with the features you need.

Features

4.7 (10)

4.7

Based on 10 reviews

## Pricing

Value for money

4.7 (9)

[View pricing plan details](https://www.capterra.com/p/164786/Versature/pricing/)

Business Lite

$29.99

Per User,Per Month

It includes:

-   Complimentary Phone Rental
-   The US and 40+ Other Countries
-   Unlimited Calling to Canada
-   Web Phone and Mobile App

Business Select

$39.99

Per User,Per Month

It includes:

-   2000 Toll Free Minutes
-   Complimentary Phone Rental
-   Huddle Video Conferencing
-   Saas Integration
-   The US and 40+ Other Countries
-   Unlimited Calling to Canada
-   Web Phone and Mobile App

Business Premier

$49.99

Per User,Per Month

It includes:

-   5000 Toll Free Minutes
-   Huddle Video Conferencing
-   Premium Complimentary Phone Rental
-   Saas Integration
-   The US and 40+ Other Countries
-   Unlimited Calling to Canada
-   Web Phone and Mobile App

Value for money

4.7 (9)

4.7

Based on 9 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Google Chrome](https://www.capterra.com/p/228985/Chrome/)[

Klips](https://www.capterra.com/p/130237/Klipfolio-Dashboard/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (9)

4.8

Based on 9 reviews

## User reviews

Overall rating

4.6

Based on 10 reviews

Filter by rating

5(7)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RP

Rehan P.

Sys Admin

Non-Profit Organization Management

### "Amazing customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 25, 2021

Everything was smooth from the sales pitch to onboarding to production

Pros

Customer service, latest technology, transparent, easy to use and set up, responsive staff

Cons

cannot add rules from the mobile app at this time.

Alternatives considered

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)

Reasons for choosing net2phone Canada

It had better customer service. Non pushy sales rep. Local Canadian company. Better non profit rates.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JW

Jerilyn W.

Office & Compliance Coordinator (Industry = repair of air compressors)

Business Supplies and Equipment

### "Versature review"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

April 29, 2019

Versature has very helpful customer service agents but I find it takes a lot of phonecalls to resolve an issue.

Pros

I like being able to pre-program the phone system for holiday greetings

Cons

I find the directory features difficult to update

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KD

Kathleen D.

Bilingual Resource Specialist

Writing and Editing

### "Excellent Service"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

April 12, 2019

Positive overall. Rarely any issues.

Pros

Reliability of service is the number one concern and is very good.

Cons

No particular complaints at this moment in time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Jennifer L.

Personal Lines Manager

Insurance

### "Versature Phone System for Mid size office"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 11, 2019

We are now able to track all calls, specific times of day and brokers on the phone which is helpful to ensure that the clients are being serviced to the best of our ability. The initial set up was smooth, changing from one phone service to another had no issue. The support was great.

Pros

I think that the ease of use for the system is quite good. It is easy to go from tab to tab and the information provided is very helpful. The reports are easy to read and provide a good amount of stats.

Cons

Sometimes the call quality is not the best. In our experience if a client is using a speaker phone or certain cell phone providers there can be a hard time to hear over the line.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CK

Chris K.

General Manager

Wholesale

### "You Need Versature! It'll Change The Way You Do Business!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 10, 2019

Versature has taken the way we communicate with our clients to the next level. Allowing us to get the customers to the right department effortlessly and effectively. We never experience any downtime or service interruptions.

Pros

\- Fast and Reliable Service From Service Team & Technicians - Effective Business Solutions - Competitive Market Pricing

Cons

We have no complaints to report about Versatures services they provide.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Marva B.

Administrative Assistant/Bookkeeper

Telecommunications

### "Very easy to use and efficient support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2018

Pros

It is easy to setup and reserve slots for calls. You have numbers customised to your area.

Cons

Currently don;t have any cons. Would like to see however customised number for the asian market

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Susan G.

Junior Architectural Urban Designer

Architecture & Planning

### "Impressed "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2018

I really like this service. I think it is a great new way of having office phones with fantastic customer support. The company is located in Ottawa with their support teams there as well so you are actually talking to a person who knows the company/your problems and not a bot or someone overseas in a call centre.

Pros

Pros of this service: It is easy to use which is great but the best thing by far is their technical support team. My firm was having issues with our internet which was causing poor call quality and the team helped immensely. They followed up and kept on top of our case constantly making sure we were getting the best service. I worked with rep specifically to rectify the issue and he was fantastic.

Cons

If your internet provider (like Rogers or Bell) does stuff to their lines which effects your internet speed/quality it can have an effect on the phones but this is uncommon

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LB

Lisa B.

Office Manager

Computer Software

### "Office Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2018

It was and is fantastic. They support team is awesome. I now rarely have to reach out to them.

Pros

Ease of use. As the administrator of the phone system, I had full control. Easy to log in.

Cons

As we were an early client to Versature, our active directory was not updated unless their support team did it. They have not rectified this problem.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ryan F.

Associate Portfolio Manager

Financial Services

### "Versature saved us from a legacy phone system disaster!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2018

We had a large phone system that cost us hundreds of dollars each time a technician came out. It was costing us thousands of dollars a year to maintain. The change to Versature saved us a ton of money and put control back into our hands.

Pros

Ease of use, fantastic remote access, very simple to train others, very reasonable cost.

Cons

I've yet to experience any real negatives, will be certain to update if I do.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ryan M.

Head of Product

Internet

### "Onboarding process was great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 6, 2018

Pros

Can't speak to the phone service itself as we just switched this week. However the onboarding process has been super simple. I was especially charmed by all the little details included when the phones arrived and the super simple personalized instructions that came for each individual employee.

Cons

Oddly, the sales process was too low pressure. The sales guy never followed up to see if I was ready to pull the trigger which meant I delayed getting things sorted for months that if he has been harassing me about I would have signed up sooner.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/164786/Versature/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)