# net2phone Canada Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is net2phone Canada the right VoIP solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/164786/Versature/reviews --- net2phone Canada 4.6 (10) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of net2phone Canada Ease of use 4.6 Customer Service 4.8 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Susan G. Junior Architectural Urban Designer Architecture & Planning Used the software for: 1-2 years ### "Impressed " October 24, 2018 5.0 I really like this service. I think it is a great new way of having office phones with fantastic customer support. The company is located in Ottawa with their support teams there as well so you are actually talking to a person who knows the company/your problems and not a bot or someone overseas in a call centre. Pros Pros of this service: It is easy to use which is great but the best thing by far is their technical support team. My firm was having issues with our internet which was causing poor call quality and the team helped immensely. They followed up and kept on top of our case constantly making sure we were getting the best service. I worked with rep specifically to rectify the issue and he was fantastic. Cons If your internet provider (like Rogers or Bell) does stuff to their lines which effects your internet speed/quality it can have an effect on the phones but this is uncommon Review Source RP Rehan P. Sys Admin Non-Profit Organization Management Used the software for: Less than 6 months ### "Amazing customer service" June 25, 2021 5.0 Everything was smooth from the sales pitch to onboarding to production Pros Customer service, latest technology, transparent, easy to use and set up, responsive staff Cons cannot add rules from the mobile app at this time. Alternatives considered [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) Reason for choosing net2phone Canada It had better customer service. Non pushy sales rep. Local Canadian company. Better non profit rates. Review Source JL Jennifer L. Personal Lines Manager Insurance Used the software for: Less than 6 months ### "Versature Phone System for Mid size office" April 11, 2019 3.0 We are now able to track all calls, specific times of day and brokers on the phone which is helpful to ensure that the clients are being serviced to the best of our ability. The initial set up was smooth, changing from one phone service to another had no issue. The support was great. Pros I think that the ease of use for the system is quite good. It is easy to go from tab to tab and the information provided is very helpful. The reports are easy to read and provide a good amount of stats. Cons Sometimes the call quality is not the best. In our experience if a client is using a speaker phone or certain cell phone providers there can be a hard time to hear over the line. Review Source Ryan F. Associate Portfolio Manager Financial Services Used the software for: 1-2 years ### "Versature saved us from a legacy phone system disaster!" October 24, 2018 5.0 We had a large phone system that cost us hundreds of dollars each time a technician came out. It was costing us thousands of dollars a year to maintain. The change to Versature saved us a ton of money and put control back into our hands. Pros Ease of use, fantastic remote access, very simple to train others, very reasonable cost. Cons I've yet to experience any real negatives, will be certain to update if I do. Review Source CK Chris K. General Manager Wholesale Used the software for: 2+ years ### "You Need Versature! It'll Change The Way You Do Business!" April 10, 2019 5.0 Versature has taken the way we communicate with our clients to the next level. Allowing us to get the customers to the right department effortlessly and effectively. We never experience any downtime or service interruptions. Pros \- Fast and Reliable Service From Service Team & Technicians - Effective Business Solutions - Competitive Market Pricing Cons We have no complaints to report about Versatures services they provide. Review Source LB Lisa B. Office Manager Computer Software Used the software for: 2+ years ### "Office Manager" October 24, 2018 5.0 It was and is fantastic. They support team is awesome. I now rarely have to reach out to them. Pros Ease of use. As the administrator of the phone system, I had full control. Easy to log in. Cons As we were an early client to Versature, our active directory was not updated unless their support team did it. They have not rectified this problem. Review Source Ryan M. Head of Product Internet Used the software for: Less than 6 months ### "Onboarding process was great" February 6, 2018 5.0 Pros Can't speak to the phone service itself as we just switched this week. However the onboarding process has been super simple. I was especially charmed by all the little details included when the phones arrived and the super simple personalized instructions that came for each individual employee. Cons Oddly, the sales process was too low pressure. The sales guy never followed up to see if I was ready to pull the trigger which meant I delayed getting things sorted for months that if he has been harassing me about I would have signed up sooner. Review Source JW Jerilyn W. Office & Compliance Coordinator (Industry = repair of air compressors) Business Supplies and Equipment Used the software for: 6-12 months ### "Versature review" April 29, 2019 4.0 Versature has very helpful customer service agents but I find it takes a lot of phonecalls to resolve an issue. Pros I like being able to pre-program the phone system for holiday greetings Cons I find the directory features difficult to update Review Source Marva B. Administrative Assistant/Bookkeeper Telecommunications Used the software for: 1-2 years ### "Very easy to use and efficient support" October 24, 2018 5.0 Pros It is easy to setup and reserve slots for calls. You have numbers customised to your area. Cons Currently don;t have any cons. Would like to see however customised number for the asian market Review Source KD Kathleen D. Bilingual Resource Specialist Writing and Editing Used the software for: 1-2 years ### "Excellent Service" April 12, 2019 4.0 Positive overall. Rarely any issues. Pros Reliability of service is the number one concern and is very good. Cons No particular complaints at this moment in time. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.