Siteimprove

Siteimprove


4.5 / 5
18 reviews

Who Uses This Software?

Siteimprove helps public and private organizations of all sizes overcome every modern web challenge and turn their website into the asset it was meant to be.


Average Ratings

18 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Siteimprove
  • siteimprove.com
  • Founded 2003
  • Denmark

About Siteimprove

Siteimprove offers the world's most comprehensive cloud-based Digital Presence Optimization (DPO) software. The Siteimprove Intelligence Platform provides eye-opening insights that empower you and your team to create higher quality content, drive better traffic, measure digital performance, and work towards regulatory compliance - all from one place. Siteimprove is also proud to offer best-in-class technical support, academy courses, services, and technology integrations.


Siteimprove Features

  • Audio Content
  • Customizable Templates
  • Document Indexing
  • E-forms
  • Full Text Search
  • Image Editor
  • SEO Management
  • Text Editor
  • Version Control
  • Video Content
  • Website Management
  • Audience Targeting
  • Brand Management
  • Campaign Management
  • Categorization / Grouping
  • Conversion Tracking
  • Distribution Management
  • Editorial Calendar
  • Multi-Channel Publishing
  • Publish Scheduling
  • SEO Management
  • Social Media Management
  • Video Management
  • Campaign Management
  • Conversion Tracking
  • Goal Tracking
  • Keyword Tracking
  • Multiple Site Management
  • Pageview Tracking
  • Referral Source Tracking
  • Site Search Tracking
  • Time on Site Tracking
  • User Interaction Tracking
  • Availability Testing
  • Event Logs
  • Event-Based Notifications
  • FTP Monitoring
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Performance Metrics
  • Real Time Monitoring
  • Transaction Monitoring
  • Uptime Reporting

Siteimprove Reviews Recently Reviewed!


Capterra loader

SiteImprove Quality Assurance

Oct 22, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: SiteImprove is an easy and hands-off way to track the quality of your website(s). We have multiple sites and multiple blogs, so this allows me to see any link errors from one dashboard. This would take me a lot more time to compile this info manually or using Google indexing tools, so the time saved is worth the money!

Cons: We tried SiteImprove's analytics feature and were not happy with it. The data was MUCH different than what Google analytics gave us, and our customer support team couldn't really explain that difference. Because Google rules the world, we invested in Google Analytics training, rather than SiteImprove for this function.

Overall: I don't need much assistance from SiteImprove. It does what it needs to do, and we renew every year. I like that it doesn't consume a lot of my time, but still gives me the information I need.

Vendor Response

by Siteimprove on November 07, 2018

Hi Julie,
Thank you for your review. We're glad to hear that you find our tool easy to use and that you are making great use of the dashboards.

Capterra loader

SiteImprove is absolutely our favorite web governance product.

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: We use the full version of SiteImprove, which has analytics, QA, accessibility checking, you name it. It's a fantastic product that we use every day to make sure our websites are up-to-date, and provides a much better analytics solution than Google.

Cons: It's a bit pricey, no lie, and possibly not the best solution for smaller- to medium-sized outfits. For enterprise, though, there's none better. Provided you're not publishing thousands of pages on your site.

Great assistance

Nov 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It gives us tools to improve the quality and to document the corresponding improvements.

Cons: The report handling is a bit complicated in relation to the other tools.

Overall: Finding technical problems and quality issues is very helpful in daily business. We were able to improve the quality or keep it stable.

Capterra loader

An excellent tool for enterprise!

Apr 02, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our large company uses SiteImprove to monitor for broken links, misspellings, accessibility red flags, analytics, wording changes and much more - and we are barely scratching the surface of the functions available. It's a great package.

Cons: There is a bit of a learning curve, and it's pretty pricey. However, for an enterprise, if you're not willing to spend some money to keep your sites accurate without a lot of person-hours, you're probably doing it wrong.

Overall: As a higher-education web professional, I deal a lot with accessibility issues. SiteImprove has been invaluable at showing people around our organization exactly what needs to happen to improve accessibility.

Capterra loader

Great Use and Support

Jan 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The dashboard puts everything right out there for you to see and if you need anything at all explained, the reps are on the phone with you immediately. My SiteImprove plugin wasn't working and they spent time trying to figure it out, yet it ended up being an issue on my end. The rep genuinely sounded like he was as unhappy as I was. It works now, so all is right in the world.

Cons: I would prefer if the webinars they offer were actually videos that could be played and paused because I want to have it run instead of having to click to progress the info and pages.

Overall: Siteimprove is the answer to all of our WCAG issues. Our subscription with them has really improved our accessibility and the fact that they keep us notified on any updates to law/policy is really helpful.

Not 10 Webtools - just Siteimprove!

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Usability of Siteimprove and the People - they have time for their Customers!

Cons: Unlikely to say but I'm just happy withe the software :-)

Capterra loader

Very good and powerful tool

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That it is easy to use and you can always see your progress what lets you know if you worked correctly and if your rating already improves. also the SEO function is very good.

Cons: Until now our experiences were very good. So nothing negative to mention so far.

Overall: We have many websites with a huge overall amount of pages and we were not able to keep track of functionality on all of them. So we had many mistakes that were not necessary. Siteimprove helped us to find those unnecessary mistakes and improve our rating. The SEO function also was a very good add-on as we are not allowed to work directly with Google.

Vendor Response

by Siteimprove on November 06, 2018

Hi Roxanne,
Thank you for your review. We're happy to hear that you find great use of our tool and that it helps you get the needed overview of your sites.

Capterra loader

Siteimprove helps me a lot with web accessibility!

Dec 09, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Siteimprove helps me with so many different things; SEO, Accessibility, Analytics, GDPR, & More. The be honest I like the accessibility features (love their Chrome extension!) and their support the most. Support is super helpful and gives a quick answer.

Cons: I think it's a bit pricey... Especially if you think of Google Analytics as being free and you have to pay that much for Siteimprove's analytics tool.

Good insights into your website

Oct 16, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The SEO features and the brand compliance features were very nice and easy to use and understand. It was eye opening to see the branding issues on the page

Cons: The website analytics were good but we ended up going with Google as an outside "watch dog" for the website.

Vendor Response

by Siteimprove on November 06, 2018

Hi Robert,
Thank you for your review. We're glad to hear that you got some great insights from using our tool.

Easy way to keep track of site.

Oct 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Siteimprove helps immensely with keeping track of common mistakes that crop up on large sites - like broken links and misspellings. Instead of having to comb through the site yourself, Siteimprove does it for you.

Cons: When I used it, I noticed a lot of false flags - it would say a link was broken when it really wasn't. It's also an expensive software.

Overall site improve has proven to be a high quality tool that has been very useful.

Jul 25, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The accessibility compliance check and ability to locate specific issues on a web page is a great feature.

Cons: In brief the greatest con is the cost. Overall the software is very good however it is also very expensive for a small organisation with a limited budget.

Overall: Generallly it's reassurance that the ensure is in good shape.

Helpful Tool for QA

Aug 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: With Siteimprove I can quickly identify and correct potential misspellings, accessibility errors, SEO errors before publishing content/copy. They just came out with a new plugin that integrates with Kentico CMS (Siteimprove For Kentico). This is huge for me as I mostly work withing Kentico. The plugin let's me see all potential errors right in Kentico.

Cons: Occasionally it feels like there are a few more clicks needed than necessary.

Capterra loader

Daily Powerful Helper

Nov 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Very powerful functions, live-analytics, policies adapted to our own company, seo improvement and much more!

Cons: It's not always easy understanding all functions at the very first sight. Nevertheless, you choose which functions are relevant to you.

Overall: We almost have 75% of all website traffic resulting from search engines. Thanks to siteimprove we can resolve all relevant seo issues. Besides this, 1:1 support on a regular basis is very much appreciated!

Capterra loader

Good stuff

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's quite intuitive and really very helpful.

Cons: It takes time, however. Not really a con, I know - the work must be done after all.

Vendor Response

by Siteimprove on November 06, 2018

Hi Markus,
Thank you for your review, we're happy to hear that you enjoy working with our tool.

Great information for sites with outbound links.

May 04, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

Pros: I like the consistency and clarity of the reporting with SiteImprove. The tool gives us accurate accounting of broken links and misspellings. It's especially useful if you have a site that has been around for years with a large amount of outbound links. Inevitably, those link destinations change or those pages are deleted altogether. SiteImprove saves user frustration over broken links and administrator embarrassment over misspellings.

Cons: I would love an option to incorporate more analytics into the tool. If I have some broken links, I'd like to know how many times they were clicked since the last report or since they've been broken.

Capterra loader

We have only been using SiteImprove for a month or so, but we are really liking it.

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, great product, provides functions that we really need. Though we've only been using it for a short time we really like it and have already improved our website quite a bit as a result.

Good for cleaning up a website.

May 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

Pros: Siteimrpove was very helpful for cleaning up abandoned links, and making the website more marketable.

Cons: Siteimprove was fairly easy to use overall, but there is definitely a learning curve. Takes time to understand.

Jan 15, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money