# FACT ERP.NG Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about FACT ERP.NG Software - reviews, pricing plans, popular comparisons to other Human Resources products and more.

Source: https://www.capterra.com/p/164809/FACT-ERP-NG

---

# 

 FACT ERP.NG Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

FACT ERP.NG

## What is FACT ERP.NG?

FACT ERP.NG has reinvented ERP software - a truly unified system for all your business processes including Accounting, CRM, Payroll, Inventory, Manufacturing, CXO dashboard, Compliance and more. An industry-first with a Quality Assurance Statement, 29 Day Go-Live and unique Configuration Model, boasting 600+ updates annually with zero downtime. Fly high with beautifully curated dashboards, instant reports, power-packed modules and on-the-go access with the FACT Mobile App.

## What is FACT ERP.NG used for?

[Data Visualization](https://www.capterra.com/data-visualization-software/)[Reporting](https://www.capterra.com/reporting-software/)[Recurring Billing](https://www.capterra.com/recurring-billing-software/)

Top alternative

Featured

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

SGD10000

Per User, One Time

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for FACT ERP.NG?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.factsoftware.com&name=FACT ERP.NG)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FACT ERP.NG

4.8 (13)

VS.

[4.3 (606)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting Price

SGD10000

Per User, One Time

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (13)

Ease Of Use

4.2 (532)

Value For Money

4.5 (11)

Value For Money

4.0 (441)

Customer Service

4.8 (10)

Customer Service

4.0 (472)

## FACT ERP.NG alternatives

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Highest Rated

[4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

[Oracle Fusion Cloud ERP](https://www.capterra.com/p/274950/Oracle-Fusion-Cloud-ERP/)

[4.2 (70)](https://www.capterra.com/p/274950/Oracle-Fusion-Cloud-ERP/reviews/)

Starting price

$50000.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/274950/Oracle-Fusion-Cloud-ERP/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Accounting Integration

Integrate with a third-party accounting system

Accounts Payable

Track money owed to a company's creditors/suppliers

Accounts Receivable

Track outstanding invoices and the money owed from clients

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

FACT ERP.NG 100 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Track money owed to a company's creditors/suppliers

Track outstanding invoices and the money owed from clients

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

One-off queries made on an as-needed basis

Generate one-off reports that meet information requirements

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Compare and match accounting/financial records with corresponding bank statements

Compare key metrics for the business against prominent players in the industry

Create, manage, and send invoices or bills to customers

Create budgets based on historical data and future projections

Track and manage adherence to policies for any service, product, process, or supplier

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Invoices that can be tailored according to company's branding, payment terms and personalized information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Connect to big data sources

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Track the management and flow of data throughout the organization

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Buyer isn't billed until the period is up without any interest charges

Track products that are for sale at a reduced price or part of coupon promotions

Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Reminders sent via email

Helps users manage the maintenance of assets; offers reporting to identify areas for improvement

Monitor and record expenses such as purchases or charges incurred

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Form predictions based on past and present data/trends

Centralized accounting record which tracks all financial transactions

Business model that charges based on the amount of time spent on an hourly basis

Automates core HR functions such as talent management, employee evaluation and learning management

A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Creation, processing, verification, and execution of invoices till the payment is made

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Access software remotely via mobile devices

Access the system via a mobile application

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and handle various international currencies

Manage and support multiple locations

Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit

Allows users to manage data from a number of sources

Manage and track customer orders for goods, investments, or any other purchases

Manage employee salary processes, data, taxes, and records administration efficiently

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Evaluate the degree to which business operations bring monetary gains

Manage and track financials on a project-to-project basis

Business model that bills clients an amount based on the project/task/job performed

Plan and coordinate all the resources, costs and time needed to execute assignments

Estimate or forecast of a future scenario based on the study of present trends

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Upload, track, and submit receipts in a central database

Generate recurring invoices

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee the process of issuing refunds

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Calculation of consumption tax imposed on the sale of goods/services

Search and filter data across systems to locate required information by entering keywords or certain criteria

Access, combine, transform, and store data without the help of an IT department

Track the status over time for a request, process, asset, or transaction

Manage the planning and execution of supply chain activities

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Interact with data visualization elements, such as charts and graphs, to drill down into data

Manage and track operations and inventory within warehouses

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (13)

4.5

Based on 13 reviews

## Pricing

Value for money

4.5 (11)

Basic

SGD10,000

Per User,One Time

Value for money

4.5 (11)

4.5

Based on 11 reviews

## Integrations

[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (10)

4.8

Based on 10 reviews

## User reviews

Overall rating

4.8

Based on 13 reviews

Filter by rating

5(11)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BM

Bharat M.

Director

Paper & Forest Products

### "FACT User Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 4, 2020

The UI is good, which means the team was able to fast adapt to the package. The UDF & Document Class features help in configuring the ERP as per your business flow. In case of any errors of problems, the company is very proactive in resolving, which offers great peace of mind.

Pros

For a SME/MSME, FACT takes care of various pain points in a single unified package, such as compliance, CRM, Family Wealth etc. It also offers report writer feature, report scheduler etc, which is a great plus point. The company is also active in terms of understanding user pain points, and developing new features on a regular basis. Overall, it is a good package which offers a SME all sorts of solutions.

Cons

Some features such as Enhanced Credit Control module need to be developed.

Alternatives considered

[Focus X](https://www.capterra.com/p/178344/Focus-X/)

Reasons for choosing FACT ERP.NG

Ease of use ALL in 1 package, no extra cost for CRM/Payroll etc. Confidence in the company

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 23, 2020

Dear Mr Modi Thank you for your excellent review. We are encouraged to continue serving all our clients worldwide with amazing new features, designed to raise productivity continuously and banning spreadsheets from their operations. We value your feedback and do keep an eye open for What's New! Cheers / Team FACT

MD

Mayra D.

Purchase Agent

Building Materials

### "Great software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 15, 2019

It was excellent very efficient and easy to use

Pros

I have use FACTS for many years, All in our company were very satisfy with the system its very simple easy to use and when it was created for us they had a clear understanding of our industry and what our needs were. the language was adapted to our industry therefore if we were to create a sales order it was call sales order not opportunity

Cons

unfortunately for us it became to expensive to upgrade and we were forced to switch to a new software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Dy G M - IT

Packaging and Containers

### "FACT - User friendly feature rich Business Solution"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 12, 2019

Pros

I have witnessed FACT evolve in last 20 years from the days of DOS when it is used purely for Accounting. It was popular due to it's user friendliness. Now, when it is a fully grown Business Solution FACT still kept that user friendly GUI. I hardly have to train my user where to find reports etc. As far as Modules, now it covers almost every module that a Business Solution needed.

Cons

Chargeable Customization takes a little time and sometimes charges are bit expensive. Management need to think over this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HT

HITESH T.

DIRECTOR

Transportation/Trucking/Railroad

### "Experience with FACT ERP.NG"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2019

Very happy. Converted from manual accounts direct to FACT, and found good compatiblity.

Pros

Amazing views in different ways (pdf, web, excel etc etc) with easy search capabilities. Good cross referencing of data between different modules. Frequent updates bring many useful features. Support is good at followup.

Cons

Slow processsing, we sometimes have to wait quite long for seemingly very little data. Also User interface sometimes lack essential data.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SL

SiewFong L.

Office Admin

Logistics and Supply Chain

### "FACT ERPNG for your Business"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 17, 2019

Pros

FACT ERP.NG is a user-friendly software; easy to understand. It has a complete and integrated sales and purchasing workflow. The excel-like features in the application helps users to narrow and filter information very quickly and effectively. The cockpit is an excellent summary of information for management.

Cons

The software cost is rather expensive. The reports are good, however, some reports produce repeated information. It should allow users to customise user reports at ease. The GL and GST can be better integrated. Likewise, the setup on security profile on the Inventory and warehouse management. Web update is not too friendly as it manually performed at the user end.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Sabarinathan S.

Senior Vice-President and COO

Computer Software

### "Best User friendly intuitive ERP software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 28, 2018

Pros

The ease of use of the software, the seamless user experience, the ability to customize reports is very powerful. The "Cockpit" mainly aimed at the decision makers in the organization is stunning with a huge array of 2000+ dashboard charts/reports. If you want to know the health of your business, this is the place to go. The attention to detail provided to each and every aspect of the product is quite remarkable. This product can ease the pain of any business with its comprehensive end-to-end features including Financial Accounting, Warehousing and Inventory Management, Manufacturing, Fixed Assets Management and Report Writing. Kudos to the entire team for building a robust, world-class product. Highly recommended for any business. Worth the investment and good value for money.

Cons

I can't say I found anything lacking in the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 3, 2019

Dear Mr Sabarinathan Thank you for the excellent review you posted recently on FACT ERP.NG. We endeavour to deliver outstanding software matched with the finest after-sales service to our users worldwide and are encouraged by your review. With 600+ enhancements per year, we continue breaking new ground. Having integrated FACT ERP.NG with ExportDocGuru and FamilyWealthGuru, we are delivering amazing solutions to our valued users worldwide. We look forward to being of service to your company soon! Cheers / Arvind Agarwalla

RD

Rasesh D.

Managing Director

Automotive

### "Our experience and review of use for FACT ERP.NG"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2018

The software has so many Reports generation software which does away with the need for preparation of excel sheets for MIS data. Data reports eliminates the need of data assimilation and data outputs of reports generated supports Decision making in minimal time in a very lucid easy to use manner. Real value for money and customer support service is both prompt, sensitive and bespoke.

Pros

User friendly - value for money - so many features and reports generation useful for MIS purposes that facilitates data driven decisions and outcomes. GST friendly in the India context.

Cons

Request for customization takes some time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 4, 2019

Dear Mr Doshi Thank you for the excellent review you posted recently on FACT ERP.NG. We are honoured to have partnered your company for so many years in your quest for higher levels of productivity and achieving Zero Manual Work and a Spreadsheet Free Life. Your kind words are encouragement for us to strive even harder to remain your future partner. Do take a look at FamilyWealthGuru to manage your family wealth, also fully integrated with FACT ERP.NG Cheers / Arvind Agarwalla

Greg R.

Owner/Executive Director

Professional Training & Coaching

### "A simple Cockpit view of your company's performance "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 8, 2018

Besides the ease of using the software, it is really the people behind FACT. I am impressed by their passion and commitment to deliver the best product on the market.

Pros

The FACT Web Cockpit dashboard is such a simple window to the key indicators of your business; where to focus your effort, what needs to be done now.

Cons

I haven't experienced any difficulties as yet; I understand the cloud version will be even better although hard to imagine how.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 10, 2018

Dear Mr Riebe My sincerest thanks to you for the kind review of FACT ERP.NG. On behalf of Team FACT, your review inspires us to work harder in delighting our valued users. We are working hard on 100% Tax Compliance in all the six countries we operate in and our users have managed to reduce tedious manual work and duplication. Look out for more exciting features as I write this note. Cheers / Arvind Agarwalla

RH

Runit H.

Partner

Accounting

### "Future is FACT"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 5, 2018

Excellent product which needs more aggressive marketing.

Pros

Ease of use and soothing interface which is a major positive deviation from its competitors. Reports shredded to the lowest parameters possible and hence least customisation needed from client’s end. The software keeps reinventing itself time and again and replaces all the redundant work. Top management can simply keep a tab on all the happenings via Cockpit.

Cons

Pricing can be more competitive. Skilled operators required.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 12, 2018

Dear Mr Harlalka We are delighted to read your review of FACT ERP.NG and are tremendously encouraged to make our software yet better. With 600+ enhancements a year, we are determined to delight our users are truly deliver on our promise of Zero Manual Work | No more spreadsheets! Do keep giving us your valuable feedback and we will look at implementing any suggestions to help our valued users achieve yet higher productivity. Cheers / Arvind Agarwalla

KK

Kushagra K.

Vice President

Food & Beverages

### "Fantastic customizable and easy to use ERP solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 28, 2018

Pros

Using FACT, it is very easy to incorporate changes and very customizable. FACT is intuitive for the user, and has great dashboard which make decision making better and more efficient. The focus of the team at FACT is on automation and minimizing repetitive work which helps improve data accuracy and improves manpower productivity. They go to great heights to achieve this objective.

Cons

I haven't used the FACT software enough to comment on this.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 30, 2018

Dear Mr Kanoria Thank you for your kind positive review of FACT ERP.NG. We are excited to welcome you as a valued member of the FACT Family, as a valued user. Our goal is Zero Manual Work | Spreadsheet Free Life and we are currently releasing 600+ enhancements a year towards this goal. Another important aspect is 100% Tax Compliance. You will be pleased to learn that we have just released automated email reminders for all TDS mismatches and this results in huge manpower saving for all our users. Best Regards

[View all Reviews](https://www.capterra.com/p/164809/FACT-ERP-NG/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)