# Page 2 | Semper Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Semper the right Hospitality Property Management solution for you? Explore 138 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/164816/Hospitality-Software/reviews

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Semper

4.3 (138)

[View alternatives](https://www.capterra.com/p/164816/Hospitality-Software/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Semper

## Showing most helpful reviews

Showing 26-50 of 138 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NT

Noalene T.  
Financial Administrator  
Hospitality  
Used the software for: 2+ years

### "Financial Administration on Semper "

January 31, 2025

5.0

I enjoy working on Semper, especially once I understand the system

Pros

Great support from all staff and reliable system

Cons

I don't have enough time to learn all the different facilities it has

Review Source

Response from Semper

February 7, 2025

Thank you for your kind words and great rating, Noalene! We are glad you find Semper reliable and our support team helpful. If you ever need assistance exploring more features, we are happy to help.

HA

Henri A.  
CEO  
Hospitality  
Used the software for: 2+ years

### "Semper from Zeeburg"

January 24, 2025

5.0

Pros

Good morning Vic 1.The new version is simple to use . 2.The biggest advantage is that we can access it from anywhere; 3.Support has been great and there seem to be less issues

Cons

All good. In the beginning we had use both systems, which was a hassle.

Review Source

Response from Semper

January 30, 2025

Thank you for your review, Henri! We are thrilled to hear that you find the new version simple to use and appreciate the accessibility and improved support. We are glad the transition from the previous system is now smoother. We appreciate your continued support and positive feedback!

WM

WESTON M.  
Manager  
Hospitality  
Used the software for: 1-2 years

### "The Best Support team!"

January 24, 2025

5.0

offers 24/7 support team with prompt response.

Pros

Very easy software to use to do reservations.

Cons

nothing, all tools very simple and easy to use.

Review Source

Response from Semper

January 30, 2025

Thank you for your review, Weston! We are thrilled to hear that you find Semper easy to use for reservations and that our 24/7 support team has been helpful. We appreciate your positive feedback and continued support!

AS

Alicia S.  
Wedding sales and coordinator  
Hospitality  
Used the software for: 6-12 months

### "Accolades Boutique Venue gratitude. "

January 22, 2025

4.0

It makes my job a lot easier, getting things done and learning what to add throughout the process.

Pros

The fact that it's super user friendly, and easy to get the hang of.

Cons

Sometimes slow, but it's based on your server that the company owns.

Review Source

Response from Semper

January 30, 2025

Thank you, Alicia! We are glad you find Semper user-friendly and efficient. Server performance can vary, but our team is always here to help optimise your setup. We appreciate your support!

CD

Christo D.  
Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Good working with Semper"

January 16, 2024

4.0

Pros

The ease of use and entering stock process is very good.

Cons

There is nothing to dislike about the product. it is really good.

Switched from

[Samba Tech](https://www.capterra.com/p/207637/Samba-Tech/)

It was recommended to us by a well established business

Review Source

EM

Edwin M.  
Accountant  
Hospitality  
Used the software for: Less than 6 months

### "ITS A VERY EASY SOFTWARE AND VERY HELPFUL AND EASY TO USE"

January 11, 2024

4.0

Very good software and it makes it very difficult for stealing. And audit trail

Pros

I can get any report and easy to analyze

Cons

I can get my report and present on time. Auditing what the front office, bar and restaurant is very easy

Review Source

Response from Semper

January 12, 2024

Thanks for your positive review! Glad to hear our software is easy to use, helpful for report analysis, and aids in timely presentations. Your feedback on the software's effectiveness in auditing and enhancing security with an audit trail is appreciated. We're committed to meeting your needs and value your input. Thank you for choosing our solution!

NC

Nikki C.  
Events and Guest Relations Manager  
Hospitality  
Used the software for: 6-12 months

### "Not user friendly"

January 23, 2024

3.0

I've used other POS systems and Semper is one of the least user friendly steps are not simple does not take into account the pressure from waiters side in processing orders as it takes very long and becomes frustrating to use - wastes time in waiting for simple tasks to be completed (e.g. waiting for the text box to open, merging a table, splitting a table etc.) No easy to follow User Manual for Semper Conference especially. It's difficult to understand how to use the various functions, e.g. function sheet etc. (not activated on our side)

Pros

Easy to check closed tables Easy to re-instate closed tables large icons for easy reading

Cons

Not user friendly Reports are usually not very accurate or user friendly Too many steps to complete a simple task (e.g. split and combine tables) Very slow at times Has many "issues" and takes very long to process table merging or voids. Freezes often Not reliable Does not generate accurate reports Not enough training done No quick view user manual for beginners

Review Source

CS

Corne S.  
Managing Director  
Hospitality  
Used the software for: Less than 6 months

### "A fragmented system lacking user-friendly application"

November 27, 2023

2.0

Frustrating at best. I have to add that we had a junior technician who constantly impressed us with her service and willingness to help us. She was a breath of fresh air and I felt that she was a gem. The system truly disappointed compared to her desire to resolve issues.

Pros

Analytics and reporting were good, although one needs proper training to make sense of the various reports.

Cons

Fragmented nature of each of the functions within the system. It never felt comfortable to use the features as they didn't seamlessly talk to each other. Training was not beneficial and on-the-job training a hard task to accomplish. We employed 365Villas and couldn't believe how fast and user-friendly it is. We were operational with 2 weeks, whereas we took 3 months to go-live with Semper.

Switched from

[GuestWisely](https://www.capterra.com/p/117297/365villas/)

A property management system that is user-friendly, comprehensive, intuitive, smooth between features and applications and the ability to bolt-on additional services as required. Semper did not really allow for the latter.

Review Source

Response from Semper

December 1, 2023

Dear Corne, Thank you for sharing your feedback on Semper. We appreciate your insights in helping us refine our services. We regret any inconvenience you faced with Semper's user-friendliness and cohesion. We're committed to addressing these issues, enhancing user experience, and improving onboarding. Your positive note on analytics is encouraging. We'll ensure our analytics remain robust and user-friendly. We're evaluating your comparison with 365Villas to enhance Semper's functionality and deployment speed. Your experience is crucial, and we're dedicated to exceeding expectations. If you have further suggestions, please reach out. We value your feedback and hope for the chance to serve you better.

JL

Janice L.  
housekeeper  
Hospitality  
Used the software for: 2+ years

### "Housekeeping and Laundry"

January 11, 2024

4.0

Pros

Easy to learn and use. Sometimes not user friendly eg. bottle neck when entering transactions.

Cons

little hick ups and after hours support not always able to assist

Review Source

Response from Semper

January 16, 2024

Thank you for sharing your review. We're glad to hear that our system is easy to learn and use for housekeeping and laundry. We apologize for any inconvenience you've encountered, especially the bottleneck during transaction entry. Your feedback on little hiccups and challenges with after-hours support is noted. We're committed to addressing these issues to enhance your experience. If you have further details or suggestions, please feel free to share with our support team. We appreciate your input and thank you for using our system.

ZD

Zané D.  
Manager  
Hospitality  
Used the software for: 2+ years

### "Semper feedback"

June 19, 2023

4.0

All our problems have been solved. \[sensitive content hidden\] is always a great help and always has solutions even if it takes her a few days she always gets it done.

Pros

setting up all our own rates, can see all the bookings. We can call at anytime, and someone will answer. I always just work with \[sensitive content hidden\]. But I prefer to work with \[sensitive content hidden\] as she is always so friendly and willing to help. She definitely knows what she is doing and I always feel comfortable with her. She always has solutions and helps us very well.

Cons

That the system has glitches like if I transfer stuff on the system it does not add up or subtract the items. If items are read it sometimes the system does not add it to stock on hand.I dislike it how you put people in management positions that can not do the job. Like \[sensitive content hidden\]. They do not know the system and always does something else than we are asking. I get very frustrated with them because they do not listen to what we want. If I call and it is 1 of them that is answering I will rather wait to speak to someone else even if it takes a day. Even on standby, you need to be profesional and \[sensitive content hidden\] can not be profesional.

Review Source

Response from Semper

January 16, 2024

Thank you for sharing your feedback with us. We're delighted to hear that you appreciate the ability to set up rates, view bookings easily, and receive responsive customer support. We value your concerns regarding glitches in the system and the challenges with certain team members. We are actively working to address these issues and appreciate your patience. Your input is essential, and if you have any further suggestions or encounter issues, please don't hesitate to reach out. We're committed to ensuring a positive experience for you. Thank you for your support!

MD

Maryke D.  
Director  
Hospitality  
Used the software for: 2+ years

### "Concerned about Cloud Based Option"

January 18, 2024

5.0

Pros

It works very well for us as a reservation system and I like the reports available.

Cons

I am worried about the Cloud Based option as I have received feedback from other clients that the information does not pull through correctly from Nightsbridge.

Switched from

[NightsBridge](https://www.capterra.com/p/191455/NightsBridge/)

I wanted more report options and a better desk top experience.

Review Source

Response from Semper

January 20, 2024

Thank you for providing your feedback. I'd like to highlight that our cloud-based system operates seamlessly, mirroring the functionality of the local server-based system. Notably, the cloud-based system boasts enhanced security measures and a higher likelihood of receiving bookings from Nightbridge or any other connected channel manager. This increased efficacy is attributed to its cloud-based nature, which minimizes interference and ensures a smoother operational experience compared to the local server.

TH

Tom H.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Semper Hospitality Software"

November 15, 2021

5.0

The software is stable. Integrates well with other programs, - accounting and other booking systems. The maintenance and development is excellent on the program. The staff are friendly and willing to help and assist all the time.

Pros

The product stood out from others as it was easy to use. It incorporated tour groups and individuals that other programs could not do. A huge amount of data can be recouped through the record systems and easy to find them. Was easy to set the system up to our needs.

Cons

There is nothing that I do not like or find irritating.

Alternatives considered

[NightsBridge](https://www.capterra.com/p/191455/NightsBridge/)

Reason for choosing Semper

The system could handle tour groups and the individual guest in the group.

Review Source

Response from Semper

November 18, 2021

We can't thank you enough for the kind words, Tom. Your review means a lot to us and lets us know we're on the right track.

FB

Farryn B.  
Operations Controller  
Hospitality  
Used the software for: 2+ years

### "Semper Review"

December 7, 2023

4.0

Some difficulties here and there but support staff always manage to help and sort out issues.

Pros

The support men and women are fantastic, I am always impressed with their commitment to customer satisfaction, specifically \[sensitive content hidden\]. The system as a whole is very easy to use and understand.

Cons

Sometimes the different reports relating to revenue and stock control do not provide consistent information that relate with each other, this makes accurate reporting, forecasting and revenue balancing very difficult.

Review Source

Response from Semper

January 12, 2024

Thank you for your detailed review of Semper. We're delighted to hear that you have had a positive experience with our support team, particularly mentioning \[sensitive content hidden\]. It's great to know that you find the system as a whole easy to use and understand. It's reassuring to hear that our support staff has been helpful in managing and resolving issues. If you have any specific details or further suggestions, please feel free to share them with our support team. We appreciate your trust in Semper and are dedicated to continuous improvement.

GP

Gerrit P.  
Director  
Food & Beverages  
Used the software for: 2+ years

### "All-in-all, a good functional option"

January 23, 2024

4.0

My experience is limited to POS and Stock Control only. We do not use the reservation function for our Guesthouse. Overall, I am happy with the product since it largely does what we need it to do.

Pros

Fairly easy to use and well suited for smaller restaurants for both POS and Stock Control. The support I have received in the past has been exemplary and problems have always been resolved fast and satisfactorily.

Cons

It would be nice to have more buttons displayed on the home screen. Having to scroll through button lists take up unnecessary time and lead to mistakes. Out of stock items are not displayed on the "Stock on Hand "report. A zero would help to assess at a glance that a product is out of stock. Dockets and Invoices are not customizable. When using formatted dockets, column widths are too wide leaving very little space for product descriptions - this, by the way, is the only support ticket that has not been resolved. I miss the ability to be able to log into the system remotely via an app in order to perform functions that are not permitted by on-site staff. Currently I need to come into the restaurant to resolve problems when I am at the restaurant.

Review Source

Response from Semper

January 24, 2024

Thank you very much for your feedback.It is much appreciated. we will make a change to teh docets to include more information as you request. I am not sure if you are aware that we have a hosted version where you can log-in at any time and view all tables, sales etc. You can also make change from anywhere.

Martin V.  
Operations Manager  
Hospitality  
Used the software for: 1-2 years

### "Semper review"

January 11, 2024

3.0

Pros

Semper is cloud based, you can use it anywhere.

Cons

Semper has glitches or is offline that creates issues

Reason for choosing Semper

It was cheaper buying and licensing monthly

Review Source

Response from Semper

January 16, 2024

Thank you for your feedback! We're glad you appreciate Semper's cloud-based accessibility. We apologize for any glitches or downtime and are actively working to improve reliability. If you encounter issues, please contact our support team. Your input is important to us.

HA

Hester A.  
Accountant  
Hospital & Health Care  
Used the software for: 2+ years

### "My opinion"

January 11, 2024

1.0

I'm very negative regarding Semper. I find their accounting side totally unpractical and difficult for non-accounting people to use. None of the info on reports is trustworthy or easy to categorize. Settings need to be changes again and again and again and one user's settings gets pulled over to all users.

Pros

I can log in remotely - that is the only thing remotely positive regarding Semper. To be fair... the previous system probably also have this option and it would probably be more streamlined than Semper's but never had need to use it before we switched to Semper

Cons

Data 100% unreliable and everything needs to be double checked. A HUGE problem if you try to pull an annual report.

Review Source

Response from Semper

January 12, 2024

We appreciate your honest feedback and apologize for any challenges you've faced with Semper. It's disheartening to hear about the issues with data reliability, especially when pulling annual reports. We understand the importance of accurate and trustworthy information. Your concerns about the accounting side being impractical for non-accounting users and the difficulties in settings management are duly noted. We are committed to addressing these issues and improving your experience with Semper. If you have specific details or further suggestions, please feel free to share them with our support team. We appreciate your input and are dedicated to making necessary improvements.

RP

Riekie P.  
Director  
Hospitality  
Used the software for: 2+ years

### "No regrets"

January 19, 2024

4.0

Overall experiences are very satisfied with good product and friendly assisting group of people.

Pros

Semper is an easy to use excel base system that is very self-exoplanetary. The support team is very friendly and extremely patient. The system self can be adjusted to suit the company's needs to an extent. It is also very easy to correct errors. In general, both the reservation system and POS system is very user friendly.

Cons

The financial side and reports can use a bit more attention.

Reason for choosing Semper

Just from the start they were quick to respond with feedback and quotes. They are just a pleasure to deal with. The fact that they are cheaper was a huge bonus.

Switched from

[GetMoreReviews](https://www.capterra.com/p/168691/GetMoreReviews/)

The current reservation system we used was very manual and the POS system was very expensive with poor service.

Review Source

QV

Quinten V.  
CEO  
Hospitality  
Used the software for: 2+ years

### "The Best of the Bunch"

December 7, 2023

5.0

Pros

People make a company, especially in our industry, because they are the ones that resolve issues. We enjoy working with the semper team, their system is a pleasure to work with.

Cons

Nothing bothers us about the system if there was something lacking in the past \[sensitive content hidden\] abd his team developed a solution. Its a solid platform

Alternatives considered

[ResRequest](https://www.capterra.com/p/188003/ResRequest/)

Review Source

Response from Semper

January 12, 2024

Thank you for your positive feedback! We're honored to be considered "The Best of the Bunch." We completely agree that people are key, especially in our industry, and we're delighted that you enjoy working with the Semper team. If you have any further comments or suggestions, we're here to listen. Thanks for choosing Semper!

SN

Suzette N.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Professional & Efficient Service"

January 23, 2024

5.0

Pros

The developers are continuously striving to improve the system.

Cons

I love the system. It is user friendly. Only area that needs attention is the e-mail templates.

Alternatives considered

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[Opera](https://www.capterra.com/p/229024/Opera/)

Reason for choosing Semper

Local developer, pricing and speedy response to enquiry.

Switched from

[NightsBridge](https://www.capterra.com/p/191455/NightsBridge/)

I did not switch form NightsBridge. You do not have LodgeManager on the list. My business outgrew the previous product and I needed something that had a module for my restaurant.

Review Source

Response from Semper

April 29, 2024

Thank you very much for your positive review. We are busy changing the email templates and have introduced new correspondence documents that have been re-designed if you wish to implement them please get in contact with support.

JJ

Johan J.  
Lodge Owner/Manager  
Hospitality  
Used the software for: 2+ years

### "Everything you need and More... and then some!"

November 15, 2021

5.0

Pros

It covers all aspects of what is required in the hospitality industry. From the restaurant all the way to wedding facilities and online booking platform.

Cons

The software altough works great and does everything it should, looks a bit dated.

Alternatives considered

[RoomRaccoon](https://www.capterra.com/p/153249/RoomRaccoon/)

Reason for choosing Semper

Pricing.

Switched from

[NightsBridge](https://www.capterra.com/p/191455/NightsBridge/)

We required POS for our restaurant as well as PMS for the lodge.

Review Source

Response from Semper

November 18, 2021

Thank you for the great review, Johan! Are you on the new Semper web system yet? This is a very modern system with a lot of new functions. Feel free to send us an email and we will contact you to to switch you over.

JV

Jaan-Mart V.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Great great great"

December 8, 2023

4.0

Wonderful!!!! Will always use and recommend

Pros

Easy to use and understand and great service

Cons

Nothing love everything about the program

Alternatives considered

[NightsBridge](https://www.capterra.com/p/191455/NightsBridge/)

Reason for choosing Semper

Love to work on Semper and everything I can do on the system

Review Source

Response from Semper

January 12, 2024

Thank you for the enthusiastic review! We're thrilled to hear that you find Semper great, easy to use, and appreciate the excellent service. Your endorsement and commitment to always using and recommending Semper are greatly appreciated. We're honoured that you chose Semper over alternatives like NightsBridge, and we're delighted that you love working on our system. If you ever have further feedback or need assistance, feel free to reach out. Thank you for choosing Semper!

LC

Lindia C.  
Personal Assistant  
Hospitality  
Used the software for: Less than 6 months

### "BEST POS FOR YOUR COMPANY"

January 11, 2024

5.0

Semper has made a big difference in our Company. Before we couldn't go back on daily reports or check sales reports and losses. Now we can do all of this and more.

Pros

Semper is a very easy and reliable system to use in a restaurant, it has many different features and are very user friendly.

Cons

So far there isn't any complaints or something that we don't like about Semper.

Reason for choosing Semper

Semper stood out above all others and was recommended to us by another company that is also using Semper.

Switched from

[Lavu](https://www.capterra.com/p/118828/Lavu/)

We were always having trouble getting assistance from the people who installed the product and what made it worse is that the operators for that specific POS is situated in India.

Review Source

Response from Semper

January 12, 2024

Thank you for your glowing review! We're thrilled to hear that Semper has proven to be the best POS for your company, offering an easy and reliable system with user-friendly features. It's great that you haven't encountered any complaints or issues with the system. Your feedback on Semper making a significant difference in your company, providing the ability to review daily and sales reports, is appreciated. We're honored to have been recommended to you by another satisfied company using Semper. We understand the importance of reliable support and are glad to have surpassed your expectations after switching from Lavu POS, addressing the challenges you faced with assistance. Thank you for choosing Semper!

LB

Leon B.  
Company Secretary  
Hospitality  
Used the software for: 2+ years

### "The ideal software for my business"

November 15, 2021

5.0

Pre Semper we had a number of lost bookings as well as a serious problem with double bookings. With Semper being linked directly to our multi channel manager ( MyAllocator ), this problem has totally disappeared. The proiduct comes with 100's of reports so i can pull any stats i need for pipeline management, house maintenance etc. its all there.

Pros

its simple to use and very reliable. I run it locally as we are very rural and the internet is not always reliable. despite running locally, Semper also allows me remote access via a web browser interface so i am able to manage bookings from anywhere.

Cons

Nothing really. its not the fanciest software on the market, but it does everything i want at a very reasonable price.

Reason for choosing Semper

Semper was chosen as its was easy to use and had all the features we needed. We also found support to be very good and requests for new functionality were handled very fast. The user interface at the time was pretty basic, but this meant that user training was fast and easy. a big plus actually. Subsequently they have developed a more modern web based interface so you now have the choice of using either.

Review Source

Response from Semper

November 18, 2021

Thank you so much for this great review, Leon. We really appreciate your support and we are so glad our system was able to sort out the issues you had before you implemented Semper.

LK

Lisa K.  
Owner Manager  
Hospitality  
Used the software for: 2+ years

### "Semper is the best!"

November 16, 2021

5.0

The customer support from Semper is fabulous and they now have specialist support members who are very knowledgeable about the product.

Pros

Semper Online is one of the easiest software packages that I have ever used and it has been extremely easy to convert from a server based system to this online one. It is extremely user-friendly and training new staff is now much easier.

Cons

There is nothing negative about Semper although it can be tricky when the internet is down - but that's not their fault!

Switched from

[STAAH Channel Manager](https://www.capterra.com/p/129409/STAAH-Channel-Manager/)

Semper is both a CRM and a PMS so it is not necessary to use 2 systems to update rates to our channel manager.

Review Source

Response from Semper

November 18, 2021

Thanks so much for the great review, Lisa! We are so glad you enjoy the Semper web system. Your review means a lot to us!

BA

Brendan A.  
Director  
Hospitality  
Used the software for: 2+ years

### "Review of Semper "

January 16, 2024

5.0

Very friendly and helpful support staff, they solve issues quickly.

Pros

I can access Semper from the cloud and quickly generate a quote or invoice and also check availability from my laptop or smart phone

Cons

I would like Semper to have more options of linking to booking engines like booking.com & Safari. Maybe they do but I was not advised. It would be good to move everything to Semper because Nightsbridge still handles online booking.

Alternatives considered

[NightsBridge](https://www.capterra.com/p/191455/NightsBridge/)

Reason for choosing Semper

The invoices were very professional and easy to use.

Review Source

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