# Page 4 | Semper Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Semper the right Hospitality Property Management solution for you? Explore 138 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/164816/Hospitality-Software/reviews --- Semper 4.3 (138) [View alternatives](https://www.capterra.com/p/164816/Hospitality-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Semper ## Showing most helpful reviews Showing 76-100 of 138 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LV Lyndri V. Manager Hospitality Used the software for: 2+ years ### "Support" June 22, 2023 4.0 It is a great program. Thanx a mill to Bea who help us every time when we are struggling with something or needs help setting the program up correctly. She is a star!! Pros When u can see ahead when bookings has been made in stead of looking in a book & loose space or details Cons When you can't change the dates for when invoice has been made...need to make new invoice... Review Source Response from Semper January 16, 2024 Thank you for your feedback! We appreciate your positive comments. If you want to change an invoice you'll need to cancel/credit it, this is to be in line with general accounting and audit practices. We're glad Bea has been a star in assisting you. If you have further questions or suggestions, feel free to reach out. Thanks a million for your support! JH Jean H. Management Hospitality Used the software for: 2+ years ### "Simple to use" January 23, 2024 4.0 Pros Relatively easy to use, logical process. Modifications to bookings are generally easy. Cons Refund process, no opportunity to rectify or change once committed, forced to do work arounds for incorrect or amended entry. Review Source Response from Semper February 10, 2024 hi Jean, You will be pleased to know that we have re-written the refund process which will be available in the next release. VL Vania L. Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Excellent for calendar management" January 16, 2024 5.0 Pros Easy integration with online booking platforms Cons Doesn't support local (South African) booking platforms Alternatives considered [NightsBridge](https://www.capterra.com/p/191455/NightsBridge/) Reason for choosing Semper More functionality at the time, like a payment platform Review Source CJV Christoffel Jose V. Property Manager Hospitality Used the software for: 2+ years ### "Great Booking System" August 28, 2023 5.0 Pros The accounting section is very helpful, the basic understanding of booking your rooms and sales split is very handy and easy Cons Export reports not really for debtors use, have to use another method to get accurate report totals Review Source Response from Semper January 12, 2024 Thank you for your positive review! We're pleased to hear that you find our booking system great, especially the helpful accounting section and easy sales split. We appreciate your feedback on the export reports and are committed to enhancing our features. If you have any specific suggestions, feel free to share. We're here to provide an even better experience for you! TP Tarryn P. Booking clerk Hospitality Used the software for: 6-12 months ### "Impressive Software" January 12, 2024 4.0 Pros The functionality and features are very helpful. Cons The system can be complicated and overwhelming. Switched from [NightsBridge](https://www.capterra.com/p/191455/NightsBridge/) We were interested in having more functionality and features, which Semper seemed to offer. Review Source Response from Semper January 16, 2024 Thank you for sharing your thoughts! We're pleased to hear you find our software impressive with helpful functionality and features. We understand concerns about complexity and overwhelm and appreciate your feedback. We're continuously working to enhance user experience, and your input is valuable. If you have specific suggestions or questions, please let us know. SH Sharmia H. Manager Hospitality Used the software for: 2+ years ### "Easy to use " January 11, 2024 4.0 easy to make new bookings and keep up to date with availability. Pros Version 8 is easy to use. Great value for money Cons The new semper is a bit different from the older version. Review Source Response from Semper January 12, 2024 Thanks for your feedback on Version 8! We're thrilled to hear it's easy to use and offers great value for money. If you have any more comments or suggestions, feel free to share. We appreciate your support! KP Karla P. Manager Hospitality Used the software for: 2+ years ### "Semper Support Review: \[sensitive content hidden\]" December 5, 2023 5.0 The support service from \[sensitive content hidden\] has been consistently excellent. Pros Consistently proven to be incredibly helpful. His knowledge and responsiveness have made resolving issues a smooth and efficient process. I appreciate his dedication to provide excellent assistance. Cons I currently find the support service to be outstanding, and I can't think of anything that needs improvements at the moment. Review Source Response from Semper January 12, 2024 Thank you for your positive feedback! We're thrilled to hear that Semper consistently provides excellent support. We appreciate your acknowledgement of his helpfulness, knowledge, and dedication. If you ever have further comments or suggestions, feel free to reach out. We're here to assist you! CM Christie M. Owner Hospitality Used the software for: 2+ years ### "Review done" January 19, 2024 3.0 Pros guest booking data just struggling as sometime add the toruism levy other time ignore Cons the stock system - record and ease of checking as supervisor and correcting entering of items Printing - can not print only one for instance good received note - every time everything of the day have to then copy paste or select General ledger integration Review Source Response from Semper January 22, 2024 We are actively addressing these issues to enhance our system's overall performance. We appreciate your transparency, and your insights are crucial as we strive to improve and provide a better experience for you. Thank you for choosing us, and we look forward to addressing your concerns promptly. NB Natasha B. Reservationist Hospitality Used the software for: Less than 6 months ### "Blue Ocean Review" January 16, 2024 3.0 Pros Good booking system for own reservations Cons Flexibility in program. Little attention to try and resolve our website enquiries to fit with Semper Reason for choosing Semper Know it from previous company I work for, but had less packages so worked well then Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) A system that supports our website bookings, but unfortunately haven’t been successful. Review Source JS Jackie S. PA & Social Media Person Hospitality Used the software for: 6-12 months ### "Top quality support on product" August 14, 2023 5.0 Very good overall experience. Pros System is user friendly, online support is efficient, top quality, helpful, patient and super friendly. Cons More options for different customized reports. Reason for choosing Semper n/a Review Source Response from Semper January 12, 2024 Thank you for your positive feedback! We're thrilled to hear you appreciate our top-quality support, user-friendly system, and efficient online assistance. Your suggestion for more customized report options is noted. We're here to enhance your experience, and we appreciate your support! SJ Sharon J. Manager Hospitality Used the software for: 6-12 months ### "Excellent\*" December 20, 2023 5.0 overall its been efficient to be used,always have the team to assist we work with Vic and his colleague Pros very user friendly and efficient to use, always have the team ready to assist and guide where needed Cons nothing that can include now as when there was issues it was resolve immediately Review Source Response from Semper January 12, 2024 Thanks for the excellent review! Our system is user-friendly and efficient, with a responsive team, including Vic and his colleague, always ready to assist. Any issues are resolved promptly. We appreciate your positive experience and trust in our product! JM Jolene M. General Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "User Friendly with glitches" January 23, 2024 3.0 Overall good, we have a very good support person on call to assist when needed. Pros The system is user friendly and easy to navigate Cons When updates are done there are often problems with reports or features that no longer work. Some basic functions are different from other PMS systems which takes some getting used to. Review Source AP Annaloice P. Director Food & Beverages Used the software for: Less than 6 months ### "Rating for Semper AK" January 20, 2024 3.0 It’s been very stressful to use especially with lack of support after installation which is not what we were told when the advertising was done. Pros I was told it will make me stress free when is come to warehouse accountability Cons The lack of support when we asked our local product provider to see the errors that happen when we installed it. We are so concerned about this and now they are adding a new charge. Review Source TM Tanya M. Business owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Semper Review" January 19, 2024 5.0 Pros accurate, user friendly, innovative, cost effective, all you need in one place Cons Sometimes glitches take a bit of time to correct on the developers side Review Source JF Joan F. Manager Hospitality Used the software for: 2+ years ### "Using Semper for Reservations" January 16, 2024 5.0 Enjoy working on the system. Pros User friendly making it easy to do the reservations and train new staff Cons Does not export some reports such as individual debtors accounts to excel Review Source SE Suzette E. Guest House Manageress Hospitality Used the software for: 1-2 years ### "Honest feedback" November 15, 2021 5.0 Pros User friendly and the office and \[SENSITIVE CONTENT\] are always available to assist Cons Cant think of anything. The consultants leads one to what needs to be known Switched from [Pilot](https://www.capterra.com/p/186313/Pilot/) Semper offers all in one package Review Source Response from Semper November 18, 2021 Wow, we really appreciate your positive words! Thank you, Suzette. CM Cher M. Management Hospitality Used the software for: Less than 6 months ### "Semper Review" January 19, 2024 3.0 Not what I expected at all. Not user friendly Pros I initially liked thew whole look of Semper and the reports, recipes etc Cons It's very complicated, confusing and certain features don't make sense, Review Source Response from Semper January 22, 2024 Hi Cher, Thank you for your review and taking my call. The lack of system setup and proper training would cause anyone to loose confidence. We will however do our very best to get your setup reviewed and corrected and then ensure you get the proper training. You are very important to us. CEO Semper MR Mary R. Front office supervisor Hospitality Used the software for: 6-12 months ### "it can be much better" August 24, 2022 4.0 not too bad but hope they can meet us( end users ) half way with other important features Pros user friendly cloud based modern, information easily accessible Cons reports are not accurate. dealing with groups is a nightmare, 1 change mess the entire group even when selection was not made for other group members. OTA bookings do not have an automated correct "booking source" they all come through as internet. rates do not split properly i.e breakfast, tourism levy. Rates get duplicated for long stay reservations there is no feature for refundable deposits to individual guests accounts i.e towel deposits a lot can really be done for end users to enjoy Review Source VR Verified Reviewer Duty Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Ease of Use - Ease of Learning" December 15, 2021 4.0 Pros Ease of use and how quickly I learnt and trained on the software. Very easy to self teach as well. Cons Complications when it comes to item voiding and similar processes. Review Source DT Dorah T. Reservationist Hospitality Used the software for: 1-2 years ### "Simple to use" June 19, 2023 5.0 Its user friendly Pros It's user friendly and also easy to learn your way around without assistance Cons I can't point out a single thing at this moment Review Source Response from Semper January 16, 2024 Thank you for your positive review! We're thrilled to hear that you find our system simple to use and user-friendly. If you ever have any feedback or suggestions in the future, feel free to share. We appreciate your support! DD Dolly D. Manager Hospitality Used the software for: Less than 6 months ### "user friendly" January 22, 2024 4.0 very good. just the fact that I need an afrikaans speaking person the assist over phone. someone who can tell me in simple old person's language how to fix something. must give credit to my trainer, \[sensitive content hidden\] for the way he trained me. so patient, never made me feel dumb. Pros training very good. user friendly system. help line. easy to see bookings ahead. Cons difficult to get an afrikaas speaking person to help me Review Source Response from Semper February 10, 2024 hi Dolly, Ons het heelwat Afrikaanse mense wat werk in ons rugsteuning span en sal bly wees om een van hulle te kry om te help. Laat asb weet as dit 'n probleem is in die toekoms. As jy sukkel kontak my asb dierek. LN Lou N. Reception Hospitality Used the software for: 2+ years ### "Assistance with network and server disconnection " September 16, 2022 5.0 That I can retrace anything even if it is a simple void Pros The POS system is most impactful as waiters use it most. I love the fact that I can retrace anything. Cons I cant split my order slips like drinks or kitchen. System sees an order slip as one unit, I would like it if I could separate my bar orders and my kitchen orders Reason for choosing Semper Easier to have one system work for both stations Review Source EM Eva M. Manager Hospitality Used the software for: 2+ years ### "Singing Kettle" January 20, 2024 5.0 Pros The pesonal assistants wr receive when needed! Cons Nothing! Review Source Response from Semper February 10, 2024 Thanks, Eva for your positive response. Its much appreciated. TP Thato P. Reservations Team Leader Hospitality Used the software for: 1-2 years ### "The Best Support Team" August 2, 2023 4.0 Helpful and polite team. Pros Automatically emailing corrospondence documents. Cons Unable to generate the Excel sheet for the daily sales report. Review Source Response from Semper January 12, 2024 Thank you for your positive review! We're glad you appreciate the automated emailing of correspondence documents and the helpful and polite support team. We've noted your feedback about generating the Excel sheet for the daily sales report. If you have further comments or suggestions, feel free to share. We're here to assist you! TM Temwani M. Duty Manager Hospitality Used the software for: 1-2 years ### "Bea has been excellent. " June 22, 2023 5.0 i have gained lots of experiences with features it comes with Pros Easy to use and assist in keeping track of goods Cons nothing, everything is good. would recommend to have it. Review Source Response from Semper January 16, 2024 Thank you for your positive review! We're delighted to hear that you find the system easy to use and effective in tracking goods. We appreciate your recommendation and are glad to know that you have gained valuable experiences with the features. If you ever have more feedback or questions, feel free to reach out. We appreciate your support! Similar Products Featured