# iNewsletter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is iNewsletter the right Email Marketing solution for you? Explore 50 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/164923/iNewsletter/reviews

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iNewsletter

4.7 (50)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of iNewsletter

Ease of use

4.6

Customer Service

4.6

## Showing most helpful reviews

Showing 1-25 of 50 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Yvette Elaine M.  
Multicultural Education Aide  
Education Management  
Used the software for: 2+ years

### "Excellent online newsletter"

November 13, 2018

5.0

It’s a great online newsletter tool, easy to use and even easier to navigate as a subscriber. It’s become more interactive as the needs of the customers have been heard by customer support.

Pros

The site is easy to navigate and learn.

Cons

The limited font and color types could be improved.

Review Source

RG

Roslyn G.  
Administrative Assistant  
Education Management  
Used the software for: 2+ years

### "iNewsletter - our first online newsletter"

November 14, 2018

4.0

Customer service is slow and it is impossible to get hold of anyone if you have an urgent problem and the publication deadline is looming. Some suggestions/feedback have been taken on board and resolved, such as the difficulties with printing, and others which have been promised haven't happened yet (i.e. inserting tables). Some 'improvements' are actually a backward move (in my opinion) such as the latest 'gallery' formatting but at last the addition of the 'skinny' option here was welcome. The overall result looks good, is very easy to amend and republish, and easy to navigate.

Pros

The end result looks good You can easily insert a large gallery of photos There is no limit to the amount of information that can fit in any one section which allows for last minute additions It is easy to publish/amend/republish

Cons

You can't insert tables More flexibility with 'moving' pictures around would be good The 'align' option sometimes doesn't work when you select a large body of text - you have to do it by individual paragraphs An option for coloured text for emphasis would be good The printing option has improved but still leaves out pictures/PDF icon attachment and some of the pages print in columns when they're not actually in columns

Review Source

LH

Liam H.  
Marketing Manager  
Education Management  
Used the software for: 1-2 years

### "Review from John Monash Science School"

November 13, 2018

4.0

It's been fine - it does the job, and is relatively reliable.

Pros

It is relatively easy and straight-forward to use, and browser-based which means it can be accessed by multiple team members easily.

Cons

The interface can sometimes be clumsy, and the layout options are limited. It would be great to be able to include items such as tables, buttons, etc.

Review Source

VR

Verified Reviewer  
Social Work Intern  
Education Management  
Used the software for: Less than 6 months

### "Great for Schools and Nonprofits!"

August 19, 2019

5.0

The problem that we're solving with iNewsletter is creating more transparency in our school about the new updates and events that are always happening. By using this, we're able to easily reach students and let them know of any important information that they need to know. My overall experience with iNewsletter has been solid and I would reccomend for others to give this a try!

Pros

iNewsletter is mostly geared towards schools and nonprofits and I think anyone working in either type of work settings would benefit from using this. It's a great tool to reach out to your audience and let them know about updates and any information that they should know. What I like the most about this software definitely has to be how amazing the interface looks! It's very aesthetically pleasing and looks very high quality and professional. As a result, it is more likely to capture the attention of the audience and those receiving these newsletters.

Cons

While there is a good selection of stock photos, I think that this can be improved and iNewsletter can include more stock photos that would be more appropriate to use for different types of things. Personally, I think many of the stock photos that are included in iNewsletter look too professional or are just sometimes not applicable to what it is that I am looking for. At times like that, I will just upload my own images and use that to create the newsletters.

Review Source

DH

Deb H.  
Receptionist  
Education Management  
Used the software for: 2+ years

### "Wantirna College"

November 13, 2018

5.0

I find the support on the package amazing. Every time I have had a problem, support team always answer my questions very quickly. I am very impressed with the service, support team came out and sat with me so I could explain the difficulties I was having with the inserting photos.

Pros

The package is easy to use. I like that you can just paste and copy text and it goes straight in. It is extremely easy to use.

Cons

The changes to the photos update isn't very good. Ask discussed with support team they don't really fit well in the area allocated to photos. Also, if you have one column then the photos need to be extremely big to fit the whole photo in which looks silly. I would love to see different font colors, that would be great.

Review Source

Sinead M.  
Communications Officer  
Hospital & Health Care  
Used the software for: 6-12 months

### "Happy with the switch to iNewsletter"

November 13, 2018

4.0

iNewsletter provides me with an easy to use platform for creating and publishing our organisation newsletters. Any issues or questions I've had have been dealt with in a timely manner to my satisfaction. iNewsletter offers a lot for a very small price.

Pros

iNewsletter provides a clean, professional, easy to use layout. They have a good supply of sample images and the content can be as long or as short as you like. There is little to no formating required and the auto-created email summary highlights the first three articles for you. As a not-for-profit organisation, we always have to look for the best value for money and iNewsletter ticks all the boxes for us. I would happily recommend them to any other organisation looking for a new e-newsletter provider.

Cons

There isn't an option to create/add tables to the pages; and the analytics is somewhat limited.

Review Source

MA

Mehak A.  
Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "One of the best tool for publishing great looking newsletter."

December 27, 2020

5.0

For us it was a great experience using and customizing the newsletter is so easy and intuitive it saves a lot of time and the end result is also great quality.

Pros

It allows for creating newletter very easily. A lot of content can be added to the newsletter and published it is very easy to edit the existing newsletter and republish the same. The must help feature is the ability to edit the live newsletter and it is reflected on the already shared once so no resend is required.

Cons

Found no specific miss in the product, it is extremely useful. There is just some occasional issue with photo uploads but that's rare and can be managed.

Review Source

LS

Lynn S.  
Librarian  
Education Management  
Used the software for: 2+ years

### "iNewsletter is fantastic"

November 21, 2018

5.0

Newsletters are easily accessed by our school community via any device they choose. The time taken to put each one together is now minimal to what it used to be and no more paper copies that get lost in school bags!

Pros

It is very easy to use for our school newsletter and allows our time to be better utilised with other tasks. We are able to have more than one person working on it, text and photos are easily inserted and moved around, links, video, pdf, etc are also an added bonus to our news items as well. Fantastic

Cons

We don't have any negatives to speak of...

Review Source

SC

Simon C.  
Principal  
Education Management  
Used the software for: 2+ years

### "An outstanding platform for our whole school community communication."

November 13, 2018

5.0

Outstanding and have since recommended to no less than 10 colleagues. Love it! I challenge any provider to develop and easier, user friendly experience.

Pros

Parents simply love the format and ease of readability on all digital platforms. Ease of use for staff contributors. Capacity to edit and republish is a godsend. Google friendly platform. It's a godsend. Love it!

Cons

No issues whatsoever. Occasionally some issues uploading photos. Only use YouTube so videos have to be converted before embedding.

Review Source

Allister R.  
Principal  
Education Management  
Used the software for: 1-2 years

### "Engaged Parents"

November 13, 2018

5.0

iNewsletter has brought our school newsletter to life, increased readership and engagement.

Pros

The interactive nature of the content and ability to include photos.

Cons

Recently reduced the use of photo galleries.

Review Source

ME

Michelle E.  
Administration Assistant  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Newsletter is so easy to use!"

November 13, 2018

5.0

Biggest plus is how user friendly it is.

Pros

This software couldn’t be more user friendly. We pump out a very detailed Newsletter on a weekly basis and it’s so quick to put together. Pages are completed by different people and they all find it easy to use.

Cons

Loading photos were probably the hardest for people to get used to, but even then once you’ve done it, it’s easy too.

Review Source

KL

Keith L.  
Principal  
Education Management  
Used the software for: 1-2 years

### "Perfect for schools"

November 13, 2018

5.0

I love this software. It is easy to use, allows for photos and videos, and priced reasonably.

Pros

This software is simple, yet displays beautifully!

Cons

Cropping the cover photos down so they are not huge

Review Source

JH

Joel H.  
IT Technician  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Great product"

November 13, 2018

5.0

iNewsletter has been a great addition to our school. It has allowed us to create and share newsletters with parents more easily and our parents love how interactive our newsletters have become!

Pros

\- Ease of use - Simple interface - Easily publish newsletters to parents - Great support

Cons

\- No video upload function - Lack of video embed options

Review Source

HW

Helen W.  
Speech Language Pathologist  
Primary/Secondary Education  
Used the software for: I used a free trial

### "Paperless Newsletters!"

September 20, 2019

5.0

This solved a problem I had with paper usage and I plan to continue to use the program past the trial.

Pros

I really like that this has saved us from using so much copy paper! The newsletter can be quickly accessed by parents and staff and is really easy to create and publish in a time effective manner! Really good customer support!

Cons

I wish you could upload short videos; other than that I have had no problems. Set up is pretty intuitive.

Review Source

mB

matthew B.  
Head of Senior School  
Education Management  
Used the software for: 6-12 months

### "iNewsletter"

November 13, 2018

5.0

Pros

With no need for paper, the newsletter is more extensive and many more additional photos can be shared

Cons

difficulty in making changes once published

Review Source

MB

Maripaz B.  
Educators  
Education Management  
Used the software for: 1-2 years

### "Newsletter review "

November 13, 2018

4.0

Pros

Stock photos, fonts, easy to use, statistics info.

Cons

Sometimes I could not log on

Review Source

ML

Monica L.  
TKM Administration Officer  
Education Management  
Used the software for: 6-12 months

### "Excellent resource"

November 15, 2018

5.0

Pros

user-friendly, very useful resource, making our once mundane newsletter very interactive

Cons

We would like to be able to print it out for our more elderly readers

Review Source

MM

Moira M.  
Administration Assistant  
Primary/Secondary Education  
Used the software for: 2+ years

### "An excellent product"

September 30, 2019

5.0

Ease of use, clients love the end result. Easy to read on various devices.

Pros

We have been using iNewsletter at school for almost three years. It is really easy to use and our school parents love the end result, especially all the photos that we add. The format allows us to insert lots of photos without a problem. A great feature is also the fact that each page is named so parents only need open the pages that are of interest to them. Being able to clone pages from previous editions and update is very easy and a great timesaver. The newsletter link set up once, then each week automatically goes to our website so no need to continually do this. It is very easy for parents to subscribe, they then receive the newsletter as an email as soon as we publish it. One of the features I love best is that if we realise there is an error after publishing, as it is a live document, the error can be corrected and republished and no-one knows, no resending of a new version etc. It's a fantastic product that has made my job easier. Would thoroughly recommend.

Cons

Sometimes the formatting is a bit restrictive, it is updated and it has improved since we first started using it nearly three years ago.

Review Source

CM

Christine M.  
Administrative Assistant  
Education Management  
Used the software for: 2+ years

### "Inewsletter is very good"

November 13, 2018

4.0

Providing an easy to read newsletter that is accessible to everyone. Ability to work offline and just login is great. Able to insert images and photos etc to make it more appealing.

Pros

it looks good eg layout is very effective. Opportunity to make changes even when newsletter is published.

Cons

When transferring words that are bold or italic they don't transfer over. But I have been told that they are working on it.

Review Source

GB

Gustavo B.  
Consulter  
Education Management  
Used the software for: 6-12 months

### "Good end produtct"

May 18, 2019

4.0

It is a simples tool that brings you really Good results. Easy to use, with a Nice interface, fast learning and worth The price.

Pros

The software is intuitive and easy to learns it's basics interface. The UX looks well made. It works fine even with a great amount of information, without any distortion on its layout. Corrections are easy to be done and are real time inserted.

Cons

Colored text should be an option. And sometine it slows down, but not enough tô make The experience bad.

Review Source

LB

Liam B.  
Deputy Principal  
Primary/Secondary Education  
Used the software for: 2+ years

### "inewsletter makes it better "

November 13, 2018

5.0

We use the inewsletter to communicate to our school community and share and celebrate our school. It’s easy to use and worth every cent.

Pros

It’s a professional looking, easy to use, failsafe way of communicating digitally with your subscribers.

Cons

No negative feedback because the support is so good and the product just works.

Review Source

NL

Nicole L.  
Admin Coordinator  
Education Management  
Used the software for: 6-12 months

### "Great Resource!!!"

October 22, 2019

5.0

As I stated earlier, the graphics and usage is amazing and we are super satified with it.

Pros

I enjoy the level of convience this tool provides to all of the staff. We have used this weekly for our parent newsletters and everyone adores it. The level of high defintion and colors it produces is amazing.

Cons

I did notcare for the original set-up but once its set up completely in our system, it is ready to go and it is great.

Review Source

ML

Melanie L.  
Teacher/Student Wellbeing Leader  
E-Learning  
Used the software for: 6-12 months

### "iNewsletter has made a HUGE difference"

November 13, 2018

5.0

The environmental factor is huge, we were printing so many newsletters so for it to all be online now is fantastic. It is so easy to use and functional, our school loves it.

Pros

It's easy to use. It looks fantastic and professional. It duplicates to save starting from scratch each week. Parents can navigate to the section they are looking for. It saves PAPER! Parents can receive it via email. You can add photos, videos, links etc. so it's really multimodal.

Cons

Sometimes it is difficult to format it the way I would like to but it is easier now with the updates that have been made.

Review Source

DE

Daniel E.  
eLearning Leader  
Education Management  
Used the software for: 1-2 years

### "iNewsletter is the best!"

November 13, 2018

5.0

Our parents love it, our staff love it and it's a must for schools!

Pros

We used to do boring PDFs and send them out to our parent community but now we use iNewsletter. Not only is it easy to use, it looks great, you can add many images and videos and you receive analytics of parent engagement!

Cons

Nothing. It's fantastic. I once even messaged tech support at 8pm and got a response back immediately!!

Review Source

MB

Matthew B.  
Marketing Officer  
Education Management  
Used the software for: 1-2 years

### "Efficient and tidy!"

November 13, 2018

4.0

It has made our newsletter production process much simpler and faster.

Pros

Generally very user friendly, and simple to navigate.

Cons

Some limitations with design in terms of arrangement of photos.

Review Source

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