# Page 6 | Drip Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Drip the right Email Marketing solution for you? Explore 188 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/164933/Drip/reviews --- Drip 4.4 (188) [View alternatives](https://www.capterra.com/p/164933/Drip/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 6 - Reviews of Drip ## Showing most helpful reviews Showing 126-150 of 188 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GA Gemala A. VP of Marketing Non-Profit Organization Management Used the software for: 1-2 years ### "Awesome" October 19, 2018 4.0 Being able to communicate and keep in touch with customers, without having to think about it. Pros the automation and being able to broadcast at any given time. Cons having to use a third part software to link Drip with Pipedrive. The email template interface is limited, wish there are more options on the layout of the emails. Review Source DD Daniel D. CEO Internet Used the software for: 6-12 months ### "Easy to use yet highly comprehensive" October 27, 2018 5.0 Behavioral email campaigns are often complicated to setup with other softwares, however with Drip it's really really simple. Tracking works flawless, triggers and automations never fail. It really helps us to build complicated email marketing campaigns, yet without spending too much time as it is quick and simple to setup. Pros Drip provides an incredibly easy-to-use and intuitive interface that is suitable for both novice and advanced email marketers. It provides all the necessary features and more, is easy to set up, and offers everything you need for your email campaign. The software was recommended to us by my good friend Andre Chaperon, who's is arguably the most significant email marketing specialist in the internet marketing industry, and so far lived up to every expectation. Cons I don't really have any cons honestly, the software works perfectly for our needs. Review Source Matty 'Mando' A. Director Marketing and Advertising Used the software for: 6-12 months ### "Great Value 7 Great Functionality" October 21, 2018 5.0 Great! Pros The option to have HTML image-based emails now. It works easily and is clear with the new branding. Options are endless. Cons Lack of help with the logic of flows and being able to test them to see if they are working. Review Source Marcel H. Electronic Engineer Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Drip is just good" December 7, 2022 5.0 Pros I appreciate how simple it is to use. It also offers number of integrations. Cons Templates for emails are simple, but they function properly and I like to use them. Review Source Response from Drip December 8, 2022 Hi Marcel Thanks for the review. I am very glad that you find Drip easy to use! Best regards, Sebastian from Drip Gabrielle B. Soulful Success Strategist & Lifestyle Designer Used the software for: Less than 6 months ### "I just signed up for Drip last week and have had a horrible experience so far." August 1, 2018 2.0 Pros At first glance I liked how easy Drip was to use and the automation and integration features it provided at no cost. Cons First off, my account was banned after just a few days of signing up because I haven't purchased an email account through my domain name, which I plan on doing, but didn't realize my Drip account would be banned before doing so. Secondly, I contacted support yesterday about this and have yet to hear any response. Thirdly, it would've been nice to know this would have been the case so some of the sequences I transferred over from ConvertKit weren't unable to accessed by me. Review Source IR Ismail R. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Drip is excellent, except the support team takes ages to reply" October 26, 2018 5.0 I love everything in Drip, but the support team takes ages to reply (From 1 day to 7 days!!) . They desperately need to work on this, if they are serious about staying in the business. Pros This software is a real game changer when it comes to automation. I love everything about the software. if you are looking for an easy for to automate your campains, this is the software to turn to. Cons The dashboard! it needs a makeover. Sometimes it doesn't show the current statistics Review Source Ramon H. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Awesome marketing automation tool with a neat design" September 7, 2018 4.0 \- Saving time and money through automating tagging, segmenten and sending emails automatically - Creating more revenue and rejoiced customers through addressing them based on their behavior in the right way Pros \- Comprehensive customization options of the email template - Workflow editor is very rich of features - Segmentation of groups via tags and user behavior Cons \- Analytics are not user-friendly -> No real overview/dashboard of the performance of your emails - Only one E-Mail-Template is offered natively - Workflow editor doesn't offer drag&drop and copieng of single steps Review Source DU Dennis U. Web Developer Marketing and Advertising Used the software for: I used a free trial ### "Drop Ecommerce CRM is the Best B2C CRM available today!" May 13, 2020 5.0 Overall great experience, it's allowed us to expand our offering from a standard e-commerce site, to full-on marketing pipeline implementations. Pros I've only managed to work on Drip Ecommerce in a trial period, but so far it blows every other CRM out of the water. It's purely designed to work well with Ecommerce websites, so you can quickly integrate it with your platform and start marketing like a true professional ecom business! Cons So far we love the software and have no dislikes for it. We recommend it strongly for eCommerce websites looking to expand their marketing efforts. Review Source Alicia R. Content creator E-Learning Used the software for: Less than 6 months ### "I moved from MailChimp to Drip and am learning as I work." May 2, 2017 4.0 The support doesn't just teach me about Drip, but about the email marketing process. Pros The support -- weekly seminars, lots of videos-- is great. Several times a support tech worked through a process with me on the phone, and I know that whenever I get confused, that option is available. Cons I find the terminology a bit confusing, campaign, list, broadcast, form-- these all work together, but they're titled almost as if they are different categories. Everything seems a bit cumbersome because the titles seem counterintuitive. Review Source Sarah S. Psychologist Hospital & Health Care Used the software for: 1-2 years ### "Great product!" October 20, 2018 5.0 Great product at a great price for someone with a smallish email list Pros I like Drip b/c it's easy to learn and use and the customer service is very helpful. They often respond with personalized videos on how to solve my issue or sometimes they just fix the problem for me if I ask so that I don't have to do it at all. Cons No cons really. Everything has been great! Review Source EZ Erik Z. Owner Computer Software Used the software for: 2+ years ### "Simple way to create a sale funnel" October 28, 2018 4.0 I really like the support with Drip - usually not more that a day to get things answered and resolved. Pros I really like the the drag and drop functionality and visual approach to creating a followup system. I also like the fact it works well with Zapier as I have it set to detect sales from my cart and then send the customer into another sequence of emails. Cons There are just a few limitations but you can get around them with apps like Zapier. Review Source SB Shawn B. Director Internet Used the software for: 1-2 years ### "My Review" October 19, 2018 4.0 autoresponder and list manipulation was terrible drip was fantastic for using just tags and automation Pros workflows baby! it's the automation tool that makes any kind of funnel go. Cons the new color scheme. the old one wasn't broken but hey it's your call Review Source CC Chris C. Co-Founder E-Learning Used the software for: 2+ years ### "Powerful and Flexible Email Software" October 30, 2018 5.0 I'm using Drip for more than email. I'm using it across my customer's journey and interactions with my brand and that lets me know when they're ready to receive more communication or special offers from me. Pros I really like a combination of features that Drip has that makes it a very powerful lead nurturing tool. It has workflows and automation combined with lead scoring and tracking. Cons There is a bit of a learning curve but well worth the investment in time! Review Source AD Alissa D. Coach Professional Training & Coaching Used the software for: 1-2 years ### "Rich possibilities, if you know what you're doing" October 29, 2018 4.0 Drip has the capabilities to build all the individualization I'll ever need. I'm learning and it feels a little more seamless the more I do. Customer service is available via live chat and is getting faster, which is great a Pros You can do a LOT with Drip. The workflow actions are vast and the visual builders are really awesome. Cons Still feels really "techy". There's a lot of steps to complete to add Rules, Tags, and Actions. I feel like I need to back out of where I'm at regularly to go back and do one more thing elsewhere. It just feels clumsy sometimes. And it doesn't function very well on mobile. Review Source Michelle T. Internet Marketing Specialist Internet Used the software for: 1-2 years ### "Amazing E-mail Marketing System" October 3, 2018 5.0 Pros I absolutely love all the features that allow me to automate the majority of my tasks. Drip is incredibly user friendly and very intuitive. It thinks of things I didn't even realize and suggests them to me. Also, the tutorials are incredibly clear and helpful. Cons Honestly, I have yet to find anything I don't like about Drip. Review Source JM Julia M. Head of Strategy and Growth Management Consulting Used the software for: 1-2 years ### "We love using Drip" October 19, 2018 5.0 We've really enjoyed using Drip on our platform and have seen an increase in conversion since implementing it. Pros I was most impressed by the sales and customer support team at Drip. When we first got the system set up their team was responsive and helpful, eating their own dog food and communicating with us through the drip chat tool. When the team didn't know about an error, they quickly connected with their dev team on it and had a response to us by the end of the day. They are a truly wonderful team to work with. Cons We've liked pretty much everything about the software! Review Source OV Oliver V. Owner Consumer Goods Used the software for: Less than 6 months ### "Drip has become one of the worst CRM" August 13, 2020 1.0 All they want is money. They even charge me twice within 3 days. I’m making my complaint. Pros At the beginning everything looked perfect. Cons Bad support (can take 7 days to receive an answer, and they reply with another dumb answer rather than a solution). Pricing is a scam. Integration with Elementor and WooCommerce is extremely bad. Review Source Tareq A. Web Developer Used the software for: 1-2 years ### "Mr" June 7, 2018 5.0 Pros Does have the basic functionalities and API features. Adding contact using API is super easy. No need to do a lot of code. Their tracking system is really top notch. Cons I don't think there's any con to using Drip. They do what they are supposed to do. May be price is too much for a simple email marketing tool. Review Source DS David S. Director Used the software for: Less than 6 months ### "Amazing software with great functionality to automate marketing efforts" July 12, 2017 4.0 Very capable, but complex and time-consuming to setup properly, which was the main hurdle for us in migrating over to Drip, however it's great functionality will hopefully make all the effort worthwhile. Pros Migrating over from Mailchimp, this offering is infinitely more functional and will allow us to implement more automated marketing efforts. Tracking subscribers across multiple platforms through official integrations or by utilizing Zapier makes the system even more powerful. Filtering subscribers to target them for cross-selling our various products/services is incredibly powerful. Cons Setup is very complex and it takes quite a while to get things really setup and working properly. Support is sometimes a bit slow in responding. Review Source NM Nicholas M. Ceo Retail Used the software for: 1-2 years ### "Beautiful emails made easy" October 19, 2018 4.0 Drip has allowed us to interact with our subscriber base like no other. The statistical information given is also a huge help. We love it and will continue to use for some time. Pros The ease of customization made it possible for us to create just about anything we wanted. Cons Campaigns are hard to set up on the fly. I would like to be able to add an email to a campaign at anytime without interupting the campaign. Its a guessing game if you send an email out 1 week and the next email has to be sent on a random time variable instead of immediately or with the option to schedule. Review Source VR Verified Reviewer Co-Founder Computer Software Used the software for: I used a free trial ### "Great way to setup email campaigns" October 3, 2018 4.0 Pros I love how easy it is to setup and get going. Cons It feels a little to constricting at times. Review Source VR Verified Reviewer Marketing Officer and Strategic Advisor Media Production Used the software for: 1-2 years ### "Drip review" October 23, 2018 4.0 Pros It's very easy to use, and I really like the interface. It allows me to create personalised journeys and content. Cons I would like some more information on actions. E.g. what links subscribers have clicked. And more reporting features and overall numbers on performance. Review Source JF John F. Creative Director Marketing and Advertising Used the software for: 1-2 years ### "Automation and tags that make complex workflows simple " October 19, 2018 5.0 Pros Easy to use email and workflow management that allows you to effectively improve conversions and stay in contact with customers and potential customers. I particularly like how easy it is to create complex workflows and rules easily. Cons It’s a bit pricey if you’re just over the 5,000 subscriber count. Review Source VR Verified Reviewer Owner E-Learning Used the software for: 1-2 years ### "Love Drip!" October 30, 2018 5.0 Drip has made it easier for me to reach my customers where they are and in the way they want to be comunicated with. Pros I like that Drip has a visual way to keep track of funnels and automations. Cons Becasue it has so much functionality, it can be tough to know you set it up right. Review Source VR Verified Reviewer Email Marketing Specialist Marketing and Advertising Used the software for: Less than 6 months ### "Love Drip...easy for beginners" April 19, 2019 5.0 Pros We just started using this with one client and it was super easy to explain how everything worked to the client (who doesn't really understand marketing). It also integrates with Shopify which is convenient. It also allows you to build your own customer segments with a point system which is very cool. Cons I haven't found issues yet. I didn't love the layout of their actual website when choosing Drip. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.