TrueRent

TrueRent

5 / 5 14 reviews

Who Uses This Software?

Landlords and Property Managers.


Average Ratings

14 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • TrueRent
  • www.truerent.com/
  • Founded 2013
  • United States

About TrueRent

FAST Overnight Rent Collection available, Tenant Screening (Experian credit report, national criminal and national eviction report), Track and Analyze expense plus much more. Property Management Software for landlords and property managers. TrueRent is the only property management software that tracks and analyzes the financial performance of your real estate portfolio.


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TrueRent Features

  • Credit Check
  • Expense Management
  • Online Payments
  • Owner Portal
  • Tax Management
  • Tenant Management
  • Tenant Portal
  • Vacancy Tracking
  • Website Management

TrueRent Reviews Recently Reviewed!

Needs more features

Nov 16, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: Truerent offers quick time pay to receive rental payments however, the fees can add up between the initial fees and ongoing monthly fees to user and tenants.

Cons: Fee structure is too much compared to other options as far as rental payments, marketing, online applications, maintenance requests, etc.

Great experience with TrueRent.com

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive, useful features, online rent collection, credit screening

Cons: Does work with vacation rental but they say it's coming soon.

Overall: TrueRent is the most intuitive software I have found. The customer support is great and collection rent online is quick and easy. Once you use online rent collection you won't understand how you lived without. I also use their credit screening feature which is really good.

Recommendations to other buyers: 14 Day free trial included.

Most comprehensive property management software for the price

Jun 28, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very affordable. A lot cheaper than the bigger companies like Buildium and Appfolio, and offers a lot more than the smaller companies with similar prices.

Very intuitive and easy to use. The financial reports it generates are very helpful. The rent roll feature they offer is great and helps keeps track of who has paid and who hasn't.

The QuickPay ACH payment program is really nice. Almost all of my tenants now use it to pay their rent.

Cons: The site works on my iphone and ipad, but it would be great if they offered an app. Their QuickPay ACH payment program is great after you get approved, but the application process was pretty long (about 5 days).

Overall: I've tried a ton of property management softwares in the past. This is by far the best one I've used.

Recommendations to other buyers: Try it out! They give you a free trial.

Simple and Easy to use for Reasonable Price

Jun 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent customer support, easy, straightforward, collecting rents online is easy too. It does everything needed to manage my 30 units.

Cons: None

Overall: True Rent is the simpliest property management site I have tried. I have been using it for about 3 months now and truly love it. No accounting degree required.

Recommendations to other buyers: Definitely worth a try. Pricing is good.

TrueRent is very easy to use and fits all of my needs. Great customer support too.

Jan 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using TrueRent for about 2 years. It does everything at a very econimcal price. I have been using the online rent collection and its awesome. Also, I like the fact the ACH payments are free. I strongly recommend.

Very good property management software

May 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using the site for several months with good luck. We manage about 50 properties. Customer support is responsive and accommodating.

Easy and Free! Very simple and does everything.

Feb 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I had been searching a long time for something like True Rent. I found the site here on Capterra late last year. I have been using the site daily and have had great results. I own apartments and storage units. Yes, it will work with storage units.

Plus, according to support, the site is free forever for current users even if they start to charge in the future. This means one less monthly outgoing payment. This was huge for me. If you are considering starting or finding a new property management software site, I recommend doing it now to get locked into a free account.

I also really appreciate the fact that customer support really listens to users. This is rare I find. Plus they are constantly adding new features.

I hope my recommendation helps others like I was helps here.

Jason
Real Estate Investor

modifications.

Nov 07, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: it should be tailored further to capture data through a management company. thank you for good job.

Easy to setup and free. Support is quick to respond. Could use a better help section.

Sep 09, 2014
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pretty solid so far. The site is a little confusing in the beginning but once you go through it a couple of times it's easy. Watching the support videos really helped me when setting up my properties and tenants. (Strongly recommend watching) There is no tenant screening option which is something I need (support said it's coming soon). Overall the site is great especially considering it's free.

Great for managing my two rental properties. Does everything I need.

Aug 30, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I usually don't write reviews but this one is worth it.

I bought a foreclosure 2 years ago and haven't really been keeping good records. Tax time is a real hassle for me. Last month I purchased my second investment property, a duplex. I decided getting organized was the only option since tripling my unit count. After a lot of searching, I found True Rent. It's the only truly free site I could find that is easy to use and has a lot of good features.

I have gone back and entered my income and expenses for the last year in order to get a complete picture of how much money I'm making. I never thought getting organized could be fun. (It's kind of addicting)

What I like:
Snapshot which displays my properties one screen along with how they are performing. (show my equity and other financial metrics like LTV, GRM, etc)
The ease of entering transactions and how the entry fields auto populate.
The reports - At a glance is really cool once you go back and enter a years worth of rents/payments.
File storage. (There is no limit on storage which is good.)
Support is quick to respond. (I emailed a question to support and they responded within minutes.)

Overall the site is great and I have no complaints. I highly recommend to anyone looking for a free option.

Easy to use and free

Aug 15, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've tried several property management programs/websites. I can honestly say True Rent is the easiest program I have used.

Pros:
The site is free up to 25 units
Easy and Fast
Works on both Residential/Commercial.

Cons:
They don't have tenant screening yet
Advertisements (Not a lot though. All I have seen is a small square ad in the righthand bottom portion of the screen so it's out of the way and non-invasive. It's definitely not a problem for me considering I'm not paying a monthly subscription fee.)
No CAM option

Vendor Response

by TrueRent on August 15, 2014

Thanks for the review. Tenant screening will be available soon.

Simple and priced right

Jul 29, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have operated a property management company for several years. I also have my own rental properties. I've only used TrueRent a short while, but so far it's been easy to use and allows me to manage all units, both personal and managed units on one site. It has everything I would want from this type of program. Transaction and data entry is easy and can be done from many areas/screens. This will definitely make my accounting easier. The "Snapshot" feature is helpful too, I can finally see where I financially stand. The analytics seem very complete with everything I would possibly need to know for forecasting and decision-making. I can see the possibility of this real time data helping my bottom line. I will continue using this product and will refer to it often during tax time.

Easy to use and less expensive than most others

Jul 23, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I use truerent because it's easy and fast. Has ACH payments and I can expect applications online. Overall an excellent value for the price. I manage 11 units so I pay $11/month. Was paying more for another service.

Vendor Response

by TrueRent on July 23, 2014

Thank you for your review. We appreciate your feedback today and in the future. Thanks and happy property managing.

Super easy to use, informative, and inexpensive!

Jul 20, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I own a few duplexes in Southern California. This website fits my needs. I was using another site, but was paying $40 a month for six units, because of their $40 monthly minimum. That's about $6 per unit, which did not include the ACH rent payments from my tenants. True Rent also has a lot of other features that I have yet to use. I will report back with an update once I have used the other features.