Launchmetrics

Launchmetrics Event Management


4.5 / 5
14 reviews


Average Ratings

14 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

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About Launchmetrics Event Management

Show and event management software that provides guest preferences management, event's media tracking, mobile and RFID check-in.


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Launchmetrics Event Management Features


Launchmetrics Event Management Reviews Recently Reviewed!


Customer Service

Nov 08, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Launchmetrics is very easy to use - even for those who are not tech savvy (like myself and many others in the fashion industry!). I mostly use basic functions on the Fashion GPS platform (creating/sending out blast emails, creating/managing events, etc.), but whenever I do want to try something new and have a question, the Launchmetrics team is extremely quick to respond and provide assistance.

Cons: Some editors / stylists unsubscribe from Fashion GPS blasts and you have to manually check to see which ones did not receive the blast. It would be great if you could immediately be sent a list of the recipients who did not receive the blast due to being unsubscribed/wrong email address, etc. so that you can quickly shoot them a personal email to ensure your message reaches them.

Launchmetrics Review

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The events portion is what I use the most. I find this really easy to navigate and very useful for fashion week shows, seated events, etc.

Cons: There are some functions that aren't as flexible as one would want. For example - if you upload a seating chart, there's no way to alter it. I wish there was a way to do this, but I'm sure the team will be looking for improvements as they always do.

Overall: Customer service is really great. Whenever the team has a question - the support managers are always quick to respond. Wouldn't work with anyone else!

All of Fashion Uses Launchmetrics Events!

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The software, especially with the new updates is extremely easy to use. They've thought of most possibilities and tools that would be needed for running an event.

Cons: I used to not like the tools for formatting invites, but that has since been updated and is now really user friendly.

Overall: The Launchmetrics team is very responsive and helpful. Whenever we have had questions, they immediately spring into action to help us. They also consider our feedback when it comes to updating the software.

Hermès

Nov 07, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The app when you are checking people in on the door of an event

Cons: You have to use a template to upload guest list and sometimes you want to add other details that are not allowed

Overall: Great

Great Event Software

Nov 08, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use.

A great solution to keep all the information regarding an event in just one place: invitees, seating plans, check in reports...

Its features really simplify the event planning process.

Great customer support.

Cons: The message that comes out right after the invitee has confirmed is not very eye-catching. People thinks

Changing from one event to another should be faster (less clicks).

The tool should let you copy and paste contacts .

Contacts + Events

Nov 07, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Creation list

Database

RSVP

RSVP updates

check in

Cons: The layout isn't immediate.

Seating: not to much functions in the Chart builder

PR point of view

Nov 06, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
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Pros: super quick, easy to use, practical, helps us work on several events at the same time

Cons: sorting guests by RSVP, by country etc.

Good

Nov 07, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very practical to use and easy to use too

Cons: It is a little bit slow sometime so we have to wait

Most amazing software ever worked with

Nov 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1 - The Customer service is so useful, fast, everyone working at launch metrics is very helpful if I have any question. 2 - The software is very easy , really well done , practical for new members. It makes our job (PR) so much easier. I highly recommend working with launch metrics.

Cons: I have not experienced any negatives sides about the software for now.

Overall: Launchmetrics is helping us to keep our data base so clean make lists for events have never been easier , clean. Everything about this software is made to help us with our work, we produce clean , organized work and super fast.

GOOD BUT SOMETHING TO IMPROVE

Nov 05, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: YOU CAN SEE, USING ALL THE DIFFERENT SUPPORTS, THE INVITED, THE SEATING, THE ATTENDANCE AND A COMPLETE RECAP OF THE EVENT

Cons: THE PROCESS OF INSERT THE CONTACTS IS A LITTLE BIT LONG AND COMPLICATED

CFDA review

Nov 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use to upload events, make changes in real time

Cons: viewing the events that are not relevant to my location

Event Management

Nov 06, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
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Pros: The tools that help us make the sitting for an event.

Cons: In reality, I don´t use this software so much.

Best Event Management Platform

Nov 05, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: There is nothing else that offers more comprehensive functionality!

Cons: Wish it had a few features we need like a randomizer button to randomly assign seating of guests.

Overall: This is hands down the best tool we have for event management.

Overall Review

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very practical and efficient. The functionalities provided makes work very easy.

Cons: Some manipulations can be a bit complicated, but the support team is amazing.