GoSimple Software

GoSimpleTax


4.5 / 5
39 reviews

Who Uses This Software?

All tax payers who need to submit a self-assessment return easily and cost-effectively.


Average Ratings

39 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $33.00/year/user
  • Pricing Details
    Pricing from £30 per self-assessment submission
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • GoSimple Software
  • www.gosimpletax.com/
  • Founded 2016
  • United Kingdom

About GoSimpleTax

HMRC recognised, GoSimpleTax is an easy and accurate way to calculate and submit your self-assessment tax return. Developed for you & not accountants, jargon-free GoSimpleTax performs hundreds of double checks, and lets you know which savings you may qualify for. Enter any relevant income & expenses into GoSimpleTax, and the software will highlight any issues or errors, to help ensure your tax return is 100% accurate. When ready, click Submit to directly file your return to HMRC.


GoSimpleTax Features

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • Fund Accounting
  • Government
  • Nonprofits
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management

GoSimpleTax Reviews Recently Reviewed!


SimpleTax Review

Jan 11, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Attractive, uncluttered design with drop down boxes offering suggestions and ideas for what to include on the form. Also occasional suggestions of how to make savings, eg. automatically applying a 'work from home' allowance

Cons: As a UK tax-payer living overseas, I find completing my return very stressful. Perhaps there could be a little more info in some of the pop-up boxes that gives good, clear instructions and examples of what information is required. I'd also like to be able to compare the return I'm working on with those from previous years without having to go in and out of the different returns

Overall: The best thing about Go Simple Tax is the customer service. I generally receive replies to my enquiries within the hour, and it's a great comfort. One thing I'd be interested in is a more personalised level of service, whereby I could have access to a dedicated agent who could check over the form prior to filing and advise whether any additional information might be required, or whether there are further benefits I could take advantage of. A sort of remote tax advisor.

Simple by name, simple by nature

Jul 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Each year gets clearer and easier, for a user who only completes one tax return. However complex the software gets me to the right place and the help desk has always been prompt and solved the problem in one exchange.

I also like the vale for money, but now I am moved into a simpler regime and may not even need to complete the return, this could be my last year. But I'll continue to encourage my wife to use the software - money well spent for ease of use and peace of mind.

Cons: Sometimes the location of information appearing on the visualisation forms at the end is not input until later in the process - as if you are ready to submit. But again, readily explained by the help desk

Easy to use, but bad connection to HMRC

Jan 29, 2019
2/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: It´s easy to use and the step-by-step process helps a lot

Cons: - I haven´t received a confirmation from HRMC that the tax return was sent (although it was) + I haven´t received an email from GoSimpleTax. Last year HMRC told me they hadn´t received anything, so it is not a trusworthy software

- The Customer Service did not reply to my question (sent 12 hours ago)

- The password reset tool doesn´t function, which also happened last year

- There are a lot of hidden features in the tax return, pages I didn´t know about and the software didn´t mention it to me

- My name was not correct in the tax return (although it was correct in my profile)....

Vendor Response

by GoSimple Software on February 08, 2019

Dear Ricardo

Thank you for your feedback, On reviewing your support request I see that this was received very late evening, we responded at 7:15am the following morning, outside of our published support hours

When a tax return is submitted to HMRC we display the appropriate success message and HMRC confirmation on screen and also email the same information for your records. When asked for confirmation of this by yourself our support team responded in under 30 minutes.

Unfortunately it can take HMRC 36 hours for your online HMRC account to show tax return submissions, especially during peak periods leading to the tax return deadline.

We pride ourselves on the level of customer support we provide especially during the peak filing season. For January 2019 we achieved a satisfaction rating of 94%.

Kind regards

GoSimpleTax

Good product, but frustrating.

Dec 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is easy enough to complete the various boxes, once you have learned how to use the software.

Cons: Frankly it is more complex than filling out a tax return. The only reason I do it is because I want to file minister of religion forms on line (so need to use 3rd party software).

Overall: If you have no idea how to fill in a tax return this is great, and it asks questions to help you reduce your liability.

However, for different reasons the last two years I've needed the help desk to fix bugs / advise why the software is responding as it does. (The help desk is helpful though!)

Awesome for the Number-phobic!

Jan 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So intuitive - prompts make the fields easy to populate, sensible sub headings described in layman's terms and even flags up potential mistakes / discrepancies!

Cons: No Cons - honestly can't think of a thing!

Overall: I'm a creative, so numbers aren't my strong point - I'm also at the lower end of earnings so paying an Accountant quite a lot of money for my very small and simple returns always grated against me. Thank Goodness I found GoSimple!! I just love it - dare I say, I might even look forward to doing my Tax Return?!?!!

So straight forward

Jan 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really easy to complete the information.

Gives prompts for claimable expenses you may have overlooked.

Calculates the tax whilst you are completing the information.

Cons: Nothing to report. There was nothing I disliked about my experience.

Overall: GoSimpleTax makes it so easy to complete and submit a tax return. I used to the HMRC site directly, and it feels horrible and makes you stress about submitting a return. This is such a better experience and so quick. Very grateful. Well worth the small expense.

GoSimpleTax

Jan 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very simple and straightforward to use. Excellent clear feedback on tax liability via the tax computation feature. Feedback on unclaimed tax benefits and any errors is also immensely helpful.

Cons: No problems from my perspective once you have understood how to enter data

Overall: Personal tax - used to be done by a tax adviser which was a more opaque and expensive exercise

Simple to complete

Aug 16, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to fill in and leads you into covering all areas such as including associated expenses,. It uses last year's return as aa base, making it much easier to ensure I've covered everything in the same way.

Cons: Handling proportions on holiday lettings where there is also personal use was not intuitive.

Overall: It has significantly speeded up my tax return submission.

A bit confusing to use but does the job.

Jul 10, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money

Pros: It fills in all the forms and sends them to the Inland Revenue. Not expensive either. Takes the stress out of doing your tax return online.

Cons: Never quote sure if I have filled in the right boxes. Would appreciate better notes for Anglican ministers

Vendor Response

by GoSimple Software on July 19, 2018

Many thanks for your review and feedback. We will pass on your comments to the support team.

great value plus speedy support.

Dec 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Info provided to assist with completing tax return and ability to switch to saved earlier years returns.

Cons: Initial inability to submit completed return to HMRC.

Overall: Very satisfying customer experience thanks to quick and effective email support to resolve issue of unable to send return. Thank you. Highly recommended.

Mike.M

Good service

Jan 30, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Much better than the HMRC version. Quite easy to use.

Cons: The references to HMRC (eg pdf's) are there, but it would be nice if there was a summary from user perspective (e.g. with question in the residency section)

Otherwise there are a few minor glitches.

Overall: Good

Minister of religion form

Oct 22, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Clear structure to the forms and populated the information well onto the HMRC forms

Suggestions about possible missed expenses

Cons: When I selected the SA100 form I wasn't automatically offered the charitable giving section and it wasn't obvious how to find that.

It wasn't clear whether I should include my clergy stipend on an employment sheet or on the minister of religion form.

It would have been helpful to have 'hover over' explanation notes to describe what should go in each box.

Vendor Response

by GoSimple Software on November 19, 2018

Many thanks for your feedback. We will pass on your comments to the development team.

We have also asked the team to add a help article about how to show minsters income.

Today (19 Nov) we have released an small update to make it easier to add gift aid donations.

Kind regards

GoSimpleTax Team

No worries

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I kept putting it off but I found the software so easy to use,as long as you have your expenses to hand you can't really go wrong.

Cons: I found everything worked well,no problems.

Overall: I didn't realize that I was due a rebate but apparently I'm due over£700

simple tax

Jan 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: great that its keeps previous years submissions and allows you to update

Cons: none, it's very easy to use even for those with limited tax experience

Overall: Excellent piece of software, takes the worry our of your tax return

A few blips

Jan 29, 2019
5/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The layout and simplicity. Easy to follow.

Cons: Not enough detailed help information and some of it is inaccurate. Names headings to use which don't exist. Couldn't find the log of my personal drawings to edit - they seemed to have disappeared. Not enough clear explanation of what happens on validating the assessment. A user guide would be good with more detail.

Overall: Not bad but some disappearing data and not clear instructions, missing headings, as mentioned above, did not fill me with confidence.

Go Simple Tax

Jan 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I found the software very easy to use and the help feature was indeed helpful.

Cons: I did not find anything to complain about.

Overall: As a minister of religion I am unable to make use of the service provided by HMRC.

Straightforward and helpful

Aug 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Gives you the categories - removed need for expertise

Cons: Would have liked a simple introduction to how it worked when it had its makeover last year but it is quick to pick up

Doing your tax the easy way

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and value for money. Everything you need to do your tax.

Cons: Nothing. It is so easy to use. I recommend this to all my friends.

Overall: 5 star

So simple I wondered if I have got it right.

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: User friendly and good presentation, also hints from what written on previous years form. Very colourful with good prompts.

Cons: Not knowing how to find explanatory notes. Also feel that re Expenses questions it should say "paid to you" or "paid by you" on Minister of Religion Forms

Very simple to use

Jan 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to navigate and use. Good value for money.

Cons: Can't think of any, will use again for sure.

Overall: Highly recommend.

Review

Dec 01, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple and user-friendly for personal tax returns

Cons: Nothing to report

simple and easy

Jan 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the easy of which filling in the form took. The remind about time. My details were already partly entered

Cons: a .ittle confusing about minister of religion and employer

Overall: the simplicity of using the programme. saving time.

Brilliant, so easy, it helps me understand and save money. A lifesaver

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent so helpful. Amazing speedy customer service

Cons: Nothing, it's brilliant. Anything that was unclear I just asked your support and I got an immediate answer

Overall: Easy, a lifesaver. This is my 2nd year using it

cons

Feb 01, 2019
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Technical support was very helpful and provided good guidance

Cons: The section expenses needs something to help me to find the right group for certain items... for example it would be nice to have a tool that has reverse look up:

lets say you have purchase pencils, you click on search... then the tool advice you in the "Computer, Tools & Office equipment>>stationary"

Also the last section right before filling, there are several options to select entering information for some forms and others, but I personally lack of the knowledge and jargon to decide... I think it should provide more info for noobs like me.

first timer

Jan 24, 2019
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple to use. Simple to use. Simple to use.

Cons: I couldn't submit my return due to an undefined error that suggested the problem was with HMRC. I raised this with support and they spotted an error I had made due to the software requiring an NIC number for a limited company partner. There was no onscreen message to explain how to cheat the system. The support operative did this though and then all was well.

Overall: I wanted to submit my partnership tax return (LLP) online without engaging an accountant to do this.

I searched online and found GoSimpleTax which did the job for a reasonable price.

It does what the label on the tin says it will do!

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is just so easy to use. Takes all the hassle out of filling in a form and doing calculations etc. Once you get familiar with it, it is just SIMPLE.

Cons: The fear about pressing Validate Return!

Overall: I had a few glitches to begin with, but that was because I was in too big a hurry. I failed to pick up the 'transfer of allowance' bit, and I really think the package should be remodelled to have a note about that, before you go to the 'Validate my Return' bit. I think the Validate Return should perhaps have a note saying that after you enter this section you will still have an opportunity to make changes.

Simple and effective!

Dec 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to use, versatile and effective piece of software

Cons: Really no complaints whatsoever, tickets every box!

Overall: Makes filing my tax returns simpler and less time consuming!

QUICK & EASY TO USE!

Jan 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Extremely easy to follow with simple to read questions without all the jargon

Layout was easy to follow

Cons: Nothing! The software met expectations without any hiccups

Overall: First time using a tax software to complete my tax returns. Before I had completed the forms with the guidance sheets from HMRC and it was confusing and time consuming! GoSimpleTax was uncomplicated and easy to follow questions and helpful guidance points. I would full recommend to any beginners who want a quick, easy, efficient way of filing your tax returns!

One of the better tax return products

Nov 16, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This program makes filing simple and painless- you input basic information and the hard work is done for you

Cons: The cost is somewhat high; also, due to its localization, obtaining live support can be tricky on occasion depending on time of day

Overall: It enabled me to file my taxes simply and painlessly in a very short time.

Vendor Response

by GoSimple Software on December 18, 2017

Dear Jen,

Thank you for your kind review.

Our support team do work longer hours when it comes to the busy tax season to ensure a quick response.

Many thanks,
GoSimple Software

First time user - now for life!

Jan 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, everything laid out for you. Takes the stress out of tax returns!

Cons: Nothing really. I have no complaints right now.

Overall: As a UK landlord living abroad, this made submitting my tax return simple and stress free. Would recommend to anyone!

Excellent Help for Self-employed people with simple accounting needs

Oct 19, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simplicity of use

Easy to work out what to put where

Cons: I thought that more support information was required.

Some sort of page navigation that is clear,(A page index?)required.

Overall: So far it has helped me reduce my accountancy costs in a bad year for turnover.

Not had a reaction from hmrc yet so I reserve judgement overall

Vendor Response

by GoSimple Software on October 25, 2018

Many thanks for your feedback. We have passed on your comments to the dev and support teams for consideration.

Kind regards

GoSimpleTax Support

GO SIMPLE TAX review

Nov 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It was easy to use and saved me time and effort.

Cons: The suprise at the end that it was going to cost me £36 to use the software. This should have been upfront.

Overall: Good. Took some of the pain out of completing my tax return.

Capterra loader

Simple Way to File Your Tax Return

Oct 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is intuitive and proved very easy to navigate.

Cons: I did not find anything that had a problem with.

Overall: In the past I have used a Tax Advisor to submit my Tax Return as a Minister of Religion. However I thought I'd give this a go. The most time consuming part is getting together the required info, but I would have had to do this for the Tax Advisor anyway! the software is intuitive and I found the whole process refreshingly simple. I saved a lot of money too!

easy to use - for novices!

Jan 25, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: very prompt rely from support team when i ran into problems

Cons: everything was great - one little bug. Quickly sorted

Overall: very simple to you - for a complete novice!

Easy as long as you have your info to hand!

Jan 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All the categories are there and very easy to add, with very helpful tips and help boxes to make sure you can understand everything

Cons: There are quite a lot of verification steps, but this is understandable when it comes to taxes and HMRC!

Overall: GoSimpleTax was an absolute lifesaver for filing a return from abroad with a short time frame. Thank you very much!

Not that great

Jan 22, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It eventually did the job - after much confusion.

Cons: Difficult to use, misleading pricing, limited help to complete questions (eg refers user to HMRC notes which dont line up with the GoSimple questions)

Overall: No real benefits. Will do this myself on paper next year.

Capterra loader

Affordable and easy to use tax return software.

Jul 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: User friendly software, particularly the mobile app. Includes plenty of helpful information to guide you through the process.

Cons: No issues so far with the mobile app however the mobile app seems to be more user friendly and easier to use than the web app.

Easy to use and fast

Feb 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to easily select the relevant tax fields and the clear cost structure

Cons: The price is a bit high for an automated service

Easy to use

Feb 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Usability very easy to complete. Worked out all the figures for me

Cons: Expensive when we only run a small business

Overall: Good