GoSimple Software

GoSimpleTax


4.5 / 5
51 reviews

Who Uses This Software?

All taxpayers who need to submit a self-assessment return to HMRC easily and cost-effectively.


Average Ratings

51 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $33.00/year/user
  • Pricing Details
    Pricing from £30 per self-assessment submission
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • GoSimple Software
  • www.gosimpletax.com/
  • Founded 2016
  • United Kingdom

About GoSimpleTax

HMRC recognised, GoSimpleTax is an easy and accurate way to calculate and submit your self-assessment tax return. Developed for you & not accountants, jargon-free GoSimpleTax performs hundreds of double checks, and lets you know which savings you may qualify for. Enter any relevant income & expenses into GoSimpleTax, and the software will highlight any issues or errors, to help ensure your tax return is 100% accurate. When ready, click Submit to directly file your return to HMRC.


GoSimpleTax Features

  • Approval Process Control
  • Billing & Invoicing
  • Client Management
  • Client Portal
  • Document Management
  • Due Date Tracking
  • Scenario Planning
  • Tax Filing
  • Tax Forms
  • Workflow Management

GoSimpleTax Reviews Recently Reviewed!


SimpleTax Review

Jan 11, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Attractive, uncluttered design with drop down boxes offering suggestions and ideas for what to include on the form. Also occasional suggestions of how to make savings, eg. automatically applying a 'work from home' allowance

Cons: As a UK tax-payer living overseas, I find completing my return very stressful. Perhaps there could be a little more info in some of the pop-up boxes that gives good, clear instructions and examples of what information is required. I'd also like to be able to compare the return I'm working on with those from previous years without having to go in and out of the different returns

Overall: The best thing about Go Simple Tax is the customer service. I generally receive replies to my enquiries within the hour, and it's a great comfort. One thing I'd be interested in is a more personalised level of service, whereby I could have access to a dedicated agent who could check over the form prior to filing and advise whether any additional information might be required, or whether there are further benefits I could take advantage of. A sort of remote tax advisor.

GoSimpleTax: unravelling the complexities of personal taxation

Jan 31, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the manner in which this software calculates my tax liability as each element is entered, which makes it simple to see how things are progressing and when I've made a mistake in entering data.

Cons: Some elements only force a recalculation at the end of the process, such as amalgamated tax codes. Whilst I'm sure there must be good reason for the software to be written in this manner, it doesn't seem to be intuitive to me as a user. If possible I'd like to see these elements moved into the initial setup routine.

Overall: Arguably the best feature of this software is not the ease of use or comprehensive nature of the software itself, but the almost immediate feedback I've received from the support team every time I've contacted them. Their professionalism has helped me to understand my finances and taxation better as each year passes.

Vendor Response

by GoSimple Software on May 28, 2019

Thanks for leaving us a great review, Andy! We appreciate you taking the time out to share your experience with us.

We're glad you're satisfied with the support you have received from the team! - AG

Simple by name, simple by nature

Jul 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Each year gets clearer and easier, for a user who only completes one tax return. However complex the software gets me to the right place and the help desk has always been prompt and solved the problem in one exchange.

I also like the vale for money, but now I am moved into a simpler regime and may not even need to complete the return, this could be my last year. But I'll continue to encourage my wife to use the software - money well spent for ease of use and peace of mind.

Cons: Sometimes the location of information appearing on the visualisation forms at the end is not input until later in the process - as if you are ready to submit. But again, readily explained by the help desk

Easy to use, but bad connection to HMRC

Jan 29, 2019
2/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: It´s easy to use and the step-by-step process helps a lot

Cons: - I haven´t received a confirmation from HRMC that the tax return was sent (although it was) + I haven´t received an email from GoSimpleTax. Last year HMRC told me they hadn´t received anything, so it is not a trusworthy software

- The Customer Service did not reply to my question (sent 12 hours ago)

- The password reset tool doesn´t function, which also happened last year

- There are a lot of hidden features in the tax return, pages I didn´t know about and the software didn´t mention it to me

- My name was not correct in the tax return (although it was correct in my profile)....

Vendor Response

by GoSimple Software on February 08, 2019

Dear Ricardo

Thank you for your feedback, On reviewing your support request I see that this was received very late evening, we responded at 7:15am the following morning, outside of our published support hours

When a tax return is submitted to HMRC we display the appropriate success message and HMRC confirmation on screen and also email the same information for your records. When asked for confirmation of this by yourself our support team responded in under 30 minutes.

Unfortunately it can take HMRC 36 hours for your online HMRC account to show tax return submissions, especially during peak periods leading to the tax return deadline.

We pride ourselves on the level of customer support we provide especially during the peak filing season. For January 2019 we achieved a satisfaction rating of 94%.

Kind regards

GoSimpleTax

Good product, but frustrating.

Dec 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is easy enough to complete the various boxes, once you have learned how to use the software.

Cons: Frankly it is more complex than filling out a tax return. The only reason I do it is because I want to file minister of religion forms on line (so need to use 3rd party software).

Overall: If you have no idea how to fill in a tax return this is great, and it asks questions to help you reduce your liability.

However, for different reasons the last two years I've needed the help desk to fix bugs / advise why the software is responding as it does. (The help desk is helpful though!)

Good service

Jan 30, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Much better than the HMRC version. Quite easy to use.

Cons: The references to HMRC (eg pdf's) are there, but it would be nice if there was a summary from user perspective (e.g. with question in the residency section)

Otherwise there are a few minor glitches.

Overall: Good

Vendor Response

by GoSimple Software on May 28, 2019

Hi,

Thanks for your review.

We would like to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please could you email help@gosimpletax.com with any further comments or suggestions you wish to share!

Thanks, GoSimpleTax Team.

Awesome for the Number-phobic!

Jan 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So intuitive - prompts make the fields easy to populate, sensible sub headings described in layman's terms and even flags up potential mistakes / discrepancies!

Cons: No Cons - honestly can't think of a thing!

Overall: I'm a creative, so numbers aren't my strong point - I'm also at the lower end of earnings so paying an Accountant quite a lot of money for my very small and simple returns always grated against me. Thank Goodness I found GoSimple!! I just love it - dare I say, I might even look forward to doing my Tax Return?!?!!

So straight forward

Jan 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really easy to complete the information.

Gives prompts for claimable expenses you may have overlooked.

Calculates the tax whilst you are completing the information.

Cons: Nothing to report. There was nothing I disliked about my experience.

Overall: GoSimpleTax makes it so easy to complete and submit a tax return. I used to the HMRC site directly, and it feels horrible and makes you stress about submitting a return. This is such a better experience and so quick. Very grateful. Well worth the small expense.

A few blips

Jan 29, 2019
5/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The layout and simplicity. Easy to follow.

Cons: Not enough detailed help information and some of it is inaccurate. Names headings to use which don't exist. Couldn't find the log of my personal drawings to edit - they seemed to have disappeared. Not enough clear explanation of what happens on validating the assessment. A user guide would be good with more detail.

Overall: Not bad but some disappearing data and not clear instructions, missing headings, as mentioned above, did not fill me with confidence.

Vendor Response

by GoSimple Software on June 13, 2019

Hi Paul,

Thanks for leaving us a review!

We would like to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please could you email help@gosimpletax.com with any further comments or suggestions you wish to share!

Thanks, GoSimpleTax Team.

Feedback Time

May 16, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Once you have selected your preferences, it is done and therefore returning to submit a tax return for a second time was as it says on the tin "Simple"

Cons: Only using it once a year it is not obvious what you have to do after you have validated your figures.

Overall: It was much easier than using the HMRC portal, also the help teams were very responsive when I needed reminding of the way to submit the calculations to the HMRC site.

Overall experience was very good indeed.

Vendor Response

by GoSimple Software on May 28, 2019

Hi Jeremy,

Thanks for the great review. We're glad you had a great experience using GoSimpleTax :)

Thanks, GoSimpleTax Team.

GoSimpleTax

Jan 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very simple and straightforward to use. Excellent clear feedback on tax liability via the tax computation feature. Feedback on unclaimed tax benefits and any errors is also immensely helpful.

Cons: No problems from my perspective once you have understood how to enter data

Overall: Personal tax - used to be done by a tax adviser which was a more opaque and expensive exercise

Simple to complete

Aug 16, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to fill in and leads you into covering all areas such as including associated expenses,. It uses last year's return as aa base, making it much easier to ensure I've covered everything in the same way.

Cons: Handling proportions on holiday lettings where there is also personal use was not intuitive.

Overall: It has significantly speeded up my tax return submission.

What a relief!!

Feb 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The team have been amazing at problem solving for me.

Cons: If I had to find anything negative it would be that the failed submission codes aren't easy to understand so I didn't know what was going wrong but I e mailed the support team and they were able to help

Overall: This was my first self assessment and I found it very daunting. GoSimpleTax made the figures very easy to calculate. I had quite a few problems with my UTR and the customer service team were amazing and very patient with me. All the figures on the system were saved and ready to go so when my new UTR was activated with HMRC , it only took minutes to complete my return. Thank you GoSimpleTax!

Vendor Response

by GoSimple Software on May 28, 2019

Hi Rebecca,

Thanks for a great review.

We're glad you're happy with our support team, I've passed this message on to them :)

In regards to the failed submission codes, I'll pass on your suggestion to the team.

Thanks, GoSimpleTax Team.

A bit confusing to use but does the job.

Jul 10, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money

Pros: It fills in all the forms and sends them to the Inland Revenue. Not expensive either. Takes the stress out of doing your tax return online.

Cons: Never quote sure if I have filled in the right boxes. Would appreciate better notes for Anglican ministers

Vendor Response

by GoSimple Software on July 19, 2018

Many thanks for your review and feedback. We will pass on your comments to the support team.

great value plus speedy support.

Dec 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Info provided to assist with completing tax return and ability to switch to saved earlier years returns.

Cons: Initial inability to submit completed return to HMRC.

Overall: Very satisfying customer experience thanks to quick and effective email support to resolve issue of unable to send return. Thank you. Highly recommended.

Mike.M

simple tax

Jan 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: great that its keeps previous years submissions and allows you to update

Cons: none, it's very easy to use even for those with limited tax experience

Overall: Excellent piece of software, takes the worry our of your tax return

Vendor Response

by GoSimple Software on June 13, 2019

HI Trevor,

Thanks for the great review! We're glad you enjoy using GoSimpleTax!

Thanks, GoSimpleTax Team.

Minister of religion form

Oct 22, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Clear structure to the forms and populated the information well onto the HMRC forms

Suggestions about possible missed expenses

Cons: When I selected the SA100 form I wasn't automatically offered the charitable giving section and it wasn't obvious how to find that.

It wasn't clear whether I should include my clergy stipend on an employment sheet or on the minister of religion form.

It would have been helpful to have 'hover over' explanation notes to describe what should go in each box.

Vendor Response

by GoSimple Software on November 19, 2018

Many thanks for your feedback. We will pass on your comments to the development team.

We have also asked the team to add a help article about how to show minsters income.

Today (19 Nov) we have released an small update to make it easier to add gift aid donations.

Kind regards

GoSimpleTax Team

cons

Feb 01, 2019
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Technical support was very helpful and provided good guidance

Cons: The section expenses needs something to help me to find the right group for certain items... for example it would be nice to have a tool that has reverse look up:

lets say you have purchase pencils, you click on search... then the tool advice you in the "Computer, Tools & Office equipment>>stationary"

Also the last section right before filling, there are several options to select entering information for some forms and others, but I personally lack of the knowledge and jargon to decide... I think it should provide more info for noobs like me.

Vendor Response

by GoSimple Software on May 28, 2019

Hi Jose,

Thanks for taking the time to leave us a review.

We're glad you was satisfied with the support your received.

We would like to hear more about your experience, so we can use our valuable feedback to deliver an even better experience next time you us GoSimpleTax. Please pop us an email help@gosimpletax.com with any suggestions you wish to share!

Thanks, GoSimpleTax Team.

No worries

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I kept putting it off but I found the software so easy to use,as long as you have your expenses to hand you can't really go wrong.

Cons: I found everything worked well,no problems.

Overall: I didn't realize that I was due a rebate but apparently I'm due over£700

So simple - especially in 2nd year

May 31, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: After having set up all your tax elements in your first year (which does take a bit of time), in subsequent years it is so quick and easy to complete your tax return!

Cons: Trying to get to help from inside the tax return was difficult.

Overall: Just a lot quicker and easier.

Vendor Response

by GoSimple Software on June 13, 2019

Hi Patrick,

Thanks for taking the time to leave us a review!

We're glad you find GoSimpleTax easy to use.

Thanks, GoSimpleTax Team.

Go Simple Tax

Jan 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I found the software very easy to use and the help feature was indeed helpful.

Cons: I did not find anything to complain about.

Overall: As a minister of religion I am unable to make use of the service provided by HMRC.

Straightforward and helpful

Aug 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Gives you the categories - removed need for expertise

Cons: Would have liked a simple introduction to how it worked when it had its makeover last year but it is quick to pick up

Doing your tax the easy way

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and value for money. Everything you need to do your tax.

Cons: Nothing. It is so easy to use. I recommend this to all my friends.

Overall: 5 star

So simple I wondered if I have got it right.

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: User friendly and good presentation, also hints from what written on previous years form. Very colourful with good prompts.

Cons: Not knowing how to find explanatory notes. Also feel that re Expenses questions it should say "paid to you" or "paid by you" on Minister of Religion Forms

Very simple to use

Jan 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to navigate and use. Good value for money.

Cons: Can't think of any, will use again for sure.

Overall: Highly recommend.

Review

Dec 01, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple and user-friendly for personal tax returns

Cons: Nothing to report

simple and easy

Jan 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the easy of which filling in the form took. The remind about time. My details were already partly entered

Cons: a .ittle confusing about minister of religion and employer

Overall: the simplicity of using the programme. saving time.

Brilliant, so easy, it helps me understand and save money. A lifesaver

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent so helpful. Amazing speedy customer service

Cons: Nothing, it's brilliant. Anything that was unclear I just asked your support and I got an immediate answer

Overall: Easy, a lifesaver. This is my 2nd year using it

My use of GoSimpleTax

Apr 11, 2019
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Value for Money

Pros: Ease of upload to inland revenue service

Cons: Not many tips and some of the sections don't very well explain what they're for

Overall: I file my own taxes in the Republic of Ireland, tempted to do it in the UK too

Vendor Response

by GoSimple Software on May 28, 2019

Hi Mark,

Thanks for leaving us a review.

We're sorry to hear that not all sections explain what they're for. Could you please email help@gosimpletax,com and our support team can look in to this.

Thanks, GoSimpleTax Team.

first timer

Jan 24, 2019
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple to use. Simple to use. Simple to use.

Cons: I couldn't submit my return due to an undefined error that suggested the problem was with HMRC. I raised this with support and they spotted an error I had made due to the software requiring an NIC number for a limited company partner. There was no onscreen message to explain how to cheat the system. The support operative did this though and then all was well.

Overall: I wanted to submit my partnership tax return (LLP) online without engaging an accountant to do this.

I searched online and found GoSimpleTax which did the job for a reasonable price.

It does what the label on the tin says it will do!

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is just so easy to use. Takes all the hassle out of filling in a form and doing calculations etc. Once you get familiar with it, it is just SIMPLE.

Cons: The fear about pressing Validate Return!

Overall: I had a few glitches to begin with, but that was because I was in too big a hurry. I failed to pick up the 'transfer of allowance' bit, and I really think the package should be remodelled to have a note about that, before you go to the 'Validate my Return' bit. I think the Validate Return should perhaps have a note saying that after you enter this section you will still have an opportunity to make changes.

Simple and effective!

Dec 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to use, versatile and effective piece of software

Cons: Really no complaints whatsoever, tickets every box!

Overall: Makes filing my tax returns simpler and less time consuming!

Brilliant

Apr 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is so straightforward and very simple to use

Cons: Nothing the system is really good with no cons

Overall: First class and very quick

Vendor Response

by GoSimple Software on May 01, 2019

Hi Paul,

Thanks for leaving a review! The team here at GoSimpleTax is thrilled to hear your feedback, we're glad you enjoyed using our software.

Kind regards,
GoSimpleTax.

QUICK & EASY TO USE!

Jan 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Extremely easy to follow with simple to read questions without all the jargon

Layout was easy to follow

Cons: Nothing! The software met expectations without any hiccups

Overall: First time using a tax software to complete my tax returns. Before I had completed the forms with the guidance sheets from HMRC and it was confusing and time consuming! GoSimpleTax was uncomplicated and easy to follow questions and helpful guidance points. I would full recommend to any beginners who want a quick, easy, efficient way of filing your tax returns!

Clunky

Apr 28, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: At first it seemed straight forward. It went down hill when I attempted to add three simple numbers. It sent me to a SA106 to do a calculation with no idea or advice. I followed the links and found myself on the HMRC site actually what I wanted to avoid. In the end I figured it out myself and was able to file.

Cons: It's just not intuitive if you are beyond the paye stuff but way better than the HMRC though. Replace the 106 with a simple way to calculate the numbers. In the end I did it on a spreadsheet

Overall: Ok I have used more developed software to file in Canada but yours has the bones to be developed into a good one.

Vendor Response

by GoSimple Software on May 28, 2019

Hi Damian,

Thanks for your review.

I'll pass your suggestions on to the development team. If there's anything more we can help you with, please pop us an email - help@gosimpletax.com.

Thanks, GoSimpleTax Team.

One of the better tax return products

Nov 16, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This program makes filing simple and painless- you input basic information and the hard work is done for you

Cons: The cost is somewhat high; also, due to its localization, obtaining live support can be tricky on occasion depending on time of day

Overall: It enabled me to file my taxes simply and painlessly in a very short time.

Vendor Response

by GoSimple Software on May 28, 2019

Dear Jen,

Thank you for your kind review.

Our support team do work longer hours when it comes to the busy tax season to ensure a quick response.

Many thanks,
GoSimpleTax

First time user - now for life!

Jan 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, everything laid out for you. Takes the stress out of tax returns!

Cons: Nothing really. I have no complaints right now.

Overall: As a UK landlord living abroad, this made submitting my tax return simple and stress free. Would recommend to anyone!

Easy as long as you have your info to hand!

Jan 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All the categories are there and very easy to add, with very helpful tips and help boxes to make sure you can understand everything

Cons: There are quite a lot of verification steps, but this is understandable when it comes to taxes and HMRC!

Overall: GoSimpleTax was an absolute lifesaver for filing a return from abroad with a short time frame. Thank you very much!

Vendor Response

by GoSimple Software on May 28, 2019

Thanks for leaving us this great review!

We're glad you liked using GoSimpleTax to file your tax return :) - AG

Excellent Help for Self-employed people with simple accounting needs

Oct 19, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simplicity of use

Easy to work out what to put where

Cons: I thought that more support information was required.

Some sort of page navigation that is clear,(A page index?)required.

Overall: So far it has helped me reduce my accountancy costs in a bad year for turnover.

Not had a reaction from hmrc yet so I reserve judgement overall

Vendor Response

by GoSimple Software on October 25, 2018

Many thanks for your feedback. We have passed on your comments to the dev and support teams for consideration.

Kind regards

GoSimpleTax Support

GO SIMPLE TAX review

Nov 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It was easy to use and saved me time and effort.

Cons: The suprise at the end that it was going to cost me £36 to use the software. This should have been upfront.

Overall: Good. Took some of the pain out of completing my tax return.

Capterra loader

Simple Way to File Your Tax Return

Oct 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is intuitive and proved very easy to navigate.

Cons: I did not find anything that had a problem with.

Overall: In the past I have used a Tax Advisor to submit my Tax Return as a Minister of Religion. However I thought I'd give this a go. The most time consuming part is getting together the required info, but I would have had to do this for the Tax Advisor anyway! the software is intuitive and I found the whole process refreshingly simple. I saved a lot of money too!

really straightforward

Jun 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the user experience was much better than HMRC.

Cons: A couple of terms needed further explanation.

Overall: I'm keen not to pay an accountant to do a job that I can do myself.

easy to use - for novices!

Jan 25, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: very prompt rely from support team when i ran into problems

Cons: everything was great - one little bug. Quickly sorted

Overall: very simple to you - for a complete novice!

Simple and easy way to save money

Jul 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As someone who is not very familiar with tax and accounting, it took me no time to set things up. The user interface is very friendly and gives you all the information in a way that's easy to understand. It also gives you hints when you may have missed something. Completed a tax return with all details in less than an hour and this was my first time. This saved me the accountant's fees.

Cons: Some of help comments can be made easier to understand. The initial setup can also be made simpler.

Overall: Simple way of doing tax returns at low cost

Vendor Response

by GoSimple Software on July 08, 2019

Hi Masoud,

Thanks for taking the time to leave us a review!

We're glad you thought GoSimpleTax was easy to use!

Thanks, Anna.

Not that great

Jan 22, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It eventually did the job - after much confusion.

Cons: Difficult to use, misleading pricing, limited help to complete questions (eg refers user to HMRC notes which dont line up with the GoSimple questions)

Overall: No real benefits. Will do this myself on paper next year.

Capterra loader

Affordable and easy to use tax return software.

Jul 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: User friendly software, particularly the mobile app. Includes plenty of helpful information to guide you through the process.

Cons: No issues so far with the mobile app however the mobile app seems to be more user friendly and easier to use than the web app.

Easy to use and fast

Feb 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to easily select the relevant tax fields and the clear cost structure

Cons: The price is a bit high for an automated service

Vendor Response

by GoSimple Software on May 28, 2019

Hi Adema,

Thanks for taking the time to leave us a review.

We're glad you thought our software was easy to use :)

Thanks, GoSimpleTax Team.

Easy to use

Feb 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Usability very easy to complete. Worked out all the figures for me

Cons: Expensive when we only run a small business

Overall: Good

Vendor Response

by GoSimple Software on May 28, 2019

HI Louise,

Thanks for leaving us a review.

We're glad our software was easy to use!

Thanks, GoSimpleTax Team.

First time user

Jun 18, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Fairly straight-forward. ...............

Cons: The voucher code I'd received from my brother didn't work. And strangely, the voucher code I was sent having submitted my tax return was identical.

Lack of clarity on pricing

Apr 27, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: It saves time to fill online rather then paper

Cons: "Free trial" is mentioned, but to submit your SA at the end you have to buy the software - that should be mentioned before.

Vendor Response

by GoSimple Software on May 28, 2019

Hi Louise,

Thanks for the feedback.

We're sorry to hear our messaging on the pricing isn't made clear. I'll pass your suggestion on to the team and we will look in to this.

Thanks, GoSimpleTax Team.