# Page 3 | GoSimpleTax Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is GoSimpleTax the right Tax Practice Management solution for you? Explore 96 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/164955/SimpleTax/reviews

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GoSimpleTax

4.4 (96)

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Last updated March 13th, 2026

# Page 3 - Reviews of GoSimpleTax

## Showing most helpful reviews

Showing 51-75 of 96 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DM

Darren M.  
Vicar  
Religious Institutions  
Used the software for: Less than 6 months

### "Good for Ministers of Religion? "

January 27, 2020

3.0

The reality is that I still need to do a lot of the work compiling expenses outside of the app, and therefore - apart from the ability to complete a tax return on a computer, lots of the functions open to a self employed person do not help me as a Minister of Religion.

Pros

Ability to automatically fill in tax return. Self checking so it is easier not to make mistakes.

Cons

The receipt capture feature is good, but does not work when receipts are for Minister of Religion allowable expenses.

Review Source

Response from GoSimpleTax

February 3, 2020

Hi Darren, Thanks for taking the time to leave us a review. Unfortunately, our mobile app doesn't support the Minister of Region page. However, you're able to upload PDF's of expenses on our web app. Thanks, GoSimpleTax Team.

TH

Tina H.  
Team Leader  
Religious Institutions  
Used the software for: 2+ years

### "Straightforward and helpful"

August 23, 2018

4.0

Pros

Gives you the categories - removed need for expertise

Cons

Would have liked a simple introduction to how it worked when it had its makeover last year but it is quick to pick up

Review Source

RA

Rebecca A.  
Business owner  
Farming  
Used the software for: I used a free trial

### "What a relief!!"

February 18, 2019

5.0

This was my first self assessment and I found it very daunting. GoSimpleTax made the figures very easy to calculate. I had quite a few problems with my UTR and the customer service team were amazing and very patient with me. All the figures on the system were saved and ready to go so when my new UTR was activated with HMRC , it only took minutes to complete my return. Thank you GoSimpleTax!

Pros

The team have been amazing at problem solving for me.

Cons

If I had to find anything negative it would be that the failed submission codes aren't easy to understand so I didn't know what was going wrong but I e mailed the support team and they were able to help

Review Source

Response from GoSimpleTax

May 28, 2019

Hi Rebecca, Thanks for a great review. We're glad you're happy with our support team, I've passed this message on to them :) In regards to the failed submission codes, I'll pass on your suggestion to the team. Thanks, GoSimpleTax Team.

GJ

Gordon J.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Doing your tax the easy way"

August 7, 2018

5.0

5 star

Pros

Easy to use and value for money. Everything you need to do your tax.

Cons

Nothing. It is so easy to use. I recommend this to all my friends.

Review Source

VR

Verified Reviewer  
Operations Director  
Religious Institutions  
Used the software for: I used a free trial

### "GO SIMPLE TAX review"

November 26, 2018

4.0

Good. Took some of the pain out of completing my tax return.

Pros

It was easy to use and saved me time and effort.

Cons

The suprise at the end that it was going to cost me £36 to use the software. This should have been upfront.

Review Source

KS

Kenneth S.  
Minister of Religion  
  
Used the software for: 1-2 years

### "So simple I wondered if I have got it right. "

June 28, 2018

5.0

Pros

User friendly and good presentation, also hints from what written on previous years form. Very colourful with good prompts.

Cons

Not knowing how to find explanatory notes. Also feel that re Expenses questions it should say "paid to you" or "paid by you" on Minister of Religion Forms

Review Source

Umar S.  
  
  
Used the software for:

### "null"

May 16, 2017

1.0

Review Source

VL

Vivienne L.  
Landlady  
Food & Beverages  
Used the software for: I used a free trial

### "A weight lifted"

March 27, 2020

5.0

Fantastic service, both the simplicity of filling in the details and the help and support.

Pros

So easy to use and the support was quick and easy

Cons

There was nothing I didn’t like, it was simple and easy for me.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

I needed simple and easy for my first time.

Review Source

Response from GoSimpleTax

March 30, 2020

Hi Vivienne, Thank you for taking the time to leave us a review. We're glad you enjoyed using GoSimpleTax! Kind regards, GoSimpleTax Team.

ST

Simon T.  
n/a  
Wireless  
Used the software for: 2+ years

### "Review"

December 1, 2018

5.0

Pros

Simple and user-friendly for personal tax returns

Cons

Nothing to report

Review Source

JP

Jo P.  
Curate  
Religious Institutions  
Used the software for: I used a free trial

### "Minister of religion form"

October 22, 2018

4.0

Pros

Clear structure to the forms and populated the information well onto the HMRC forms Suggestions about possible missed expenses

Cons

When I selected the SA100 form I wasn't automatically offered the charitable giving section and it wasn't obvious how to find that. It wasn't clear whether I should include my clergy stipend on an employment sheet or on the minister of religion form. It would have been helpful to have 'hover over' explanation notes to describe what should go in each box.

Review Source

Response from GoSimpleTax

November 19, 2018

Many thanks for your feedback. We will pass on your comments to the development team. We have also asked the team to add a help article about how to show minsters income. Today (19 Nov) we have released an small update to make it easier to add gift aid donations. Kind regards GoSimpleTax Team

aL

alexandra L.  
Minister of Religion  
Religious Institutions  
Used the software for: 1-2 years

### "simple and easy"

January 25, 2019

5.0

the simplicity of using the programme. saving time.

Pros

the easy of which filling in the form took. The remind about time. My details were already partly entered

Cons

a .ittle confusing about minister of religion and employer

Review Source

SW

Sally W.  
Director  
Design  
Used the software for: 1-2 years

### "Brilliant, so easy, it helps me understand and save money. A lifesaver"

January 15, 2019

5.0

Easy, a lifesaver. This is my 2nd year using it

Pros

Excellent so helpful. Amazing speedy customer service

Cons

Nothing, it’s brilliant. Anything that was unclear I just asked your support and I got an immediate answer

Review Source

BC

Brian C.  
Sales director  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "On-screen help"

January 17, 2020

4.0

With this product I’m hoping that next year’s tax return will be made easier due to dual tax responsibilities.

Pros

It gave me the reassurance that I was filling out what is required by HMRC

Cons

I found the on-screen help not much use at all and ended up having to look for the answers via Google or an accountant which, to me, defeated the object a bit.

Review Source

Response from GoSimpleTax

February 3, 2020

Hi Brian, Thanks for leaving us a review! Our support team are always on hand to help you. You can simply pop us an email help@gosimpletax.com and the team will be more than happy to help you. Thanks, GoSimpleTax Team.

LS

Luigi S.  
Freelance  
Entertainment  
Used the software for: 6-12 months

### "Good but could be better"

January 26, 2020

4.0

Quite good but not fully satisfied from the ease of use of the interface.

Pros

Tips about claim expenses. Expenses arrangement.

Cons

After submitted to the list, an expenses is not fully editable. Is not possible to sort order expenses by date. User interface could be more customisable.

Review Source

Response from GoSimpleTax

January 29, 2020

Hi Luigi. Thanks for taking the time to leave us a review. We are currently developing the expenses section so that expenses are listed in date order by default. This should be ready for 2019/20 tax returns. Thanks, GoSimpleTax Team.

JT

Jen T.  
  
Legal Services  
Used the software for: Less than 6 months

### "One of the better tax return products "

November 16, 2017

5.0

It enabled me to file my taxes simply and painlessly in a very short time.

Pros

This program makes filing simple and painless- you input basic information and the hard work is done for you

Cons

The cost is somewhat high; also, due to its localization, obtaining live support can be tricky on occasion depending on time of day

Review Source

Response from GoSimpleTax

May 28, 2019

Dear Jen, Thank you for your kind review. Our support team do work longer hours when it comes to the busy tax season to ensure a quick response. Many thanks, GoSimpleTax

SW

Susan W.  
Rural Dean  
Religious Institutions  
Used the software for: I used a free trial

### "Tax return for Clerks in Holy Orders"

January 31, 2020

4.0

All clergy are responsible for their own tax submissions and GST provides a cost effective substitute for a personal accountant!

Pros

The clue is in the name GO SIMPLE TAX. A user friendly tool for a difficult time of year!

Cons

The software itself was fine but the transition from a free trial to a yearly subscription could be explained up front.

Review Source

Response from GoSimpleTax

February 3, 2020

Hi Susan, Thanks for leaving us a review! It's great to hear we helped you file your return! Kind regards, GoSimpleTax Team.

eC

e C.  
  
  
Used the software for:

### "Good, but could be better"

March 23, 2011

4.0

I have found Arithmo to be a fairly good book keeping system, but feel that some of the functions are not very clearly explained, and not particularly intuitive. Some fuller explanations on the different applications would be useful, and a quicker response time when making queries would be advantageous.

Pros

Efficient, reasonably comprehensiv, good price

Cons

Response time very slow (usually 24hrs+) , Not enough explanation about some of the functions, FAQ's not at all useful

Review Source

GH

Gill H.  
  
  
Used the software for:

### "Accounting Software Review"

January 5, 2011

5.0

Find it exceedingly easy to use. I like the layout of the screen as every facility is accessible. It is logically presented.

Pros

The page gives you every facility of moving around the whole programme. If there is a problem with the page you are on down the right hand side there are easily understood directions of how to use that particular page.

Cons

On the contrary, I do not have any complaints and love using it.

Review Source

DC

Dan C.  
Vicar  
Religious Institutions  
Used the software for: Less than 6 months

### "First time user"

June 18, 2019

4.0

Pros

Fairly straight-forward. ...............

Cons

The voucher code I'd received from my brother didn't work. And strangely, the voucher code I was sent having submitted my tax return was identical.

Review Source

Response from GoSimpleTax

October 14, 2019

Hi Dan, Thanks for leaving us a review. We're glad you thought GoSimpletax was straightforward to use. If you need any help you can email our support team via help@gosimpletax.com Thanks, GoSimpleTax Team.

AT

Alan T.  
  
  
Used the software for:

### "Arithmo"

March 23, 2011

5.0

Having used Arithmo for 1 year we are well impressed

Pros

Ease of use , simplicity

Cons

Could do with a few more features like producing a supplier remittance

Review Source

RP

Rob P.  
CCR Tech  
Oil & Energy  
Used the software for: Less than 6 months

### "Review"

November 5, 2019

5.0

I had help from a guy called \[SENSITIVE CONTENT HIDDEN\], he was a fantastic resource. Very quick to respond and very informative.

Pros

Easy to pick up whats going on, easy to navigate,

Cons

None. Its is very easy and simple. No issues whatsoever

Review Source

Response from GoSimpleTax

December 13, 2019

Hi Rob, Thanks for taking the time to leave us a great review! Thanks, GoSimpleTax Team.

MA

Masoud A.  
Consultant  
Information Services  
Used the software for: Less than 6 months

### "Simple and easy way to save money"

July 5, 2019

5.0

Simple way of doing tax returns at low cost

Pros

As someone who is not very familiar with tax and accounting, it took me no time to set things up. The user interface is very friendly and gives you all the information in a way that's easy to understand. It also gives you hints when you may have missed something. Completed a tax return with all details in less than an hour and this was my first time. This saved me the accountant's fees.

Cons

Some of help comments can be made easier to understand. The initial setup can also be made simpler.

Review Source

Response from GoSimpleTax

July 8, 2019

Hi Masoud, Thanks for taking the time to leave us a review! We're glad you thought GoSimpleTax was easy to use! Thanks, Anna.

GCS

Gordon Cruickshank S.  
Director  
Real Estate  
Used the software for: Less than 6 months

### "It does what the label on the tin says it will do!"

October 12, 2018

5.0

I had a few glitches to begin with, but that was because I was in too big a hurry. I failed to pick up the 'transfer of allowance' bit, and I really think the package should be remodelled to have a note about that, before you go to the 'Validate my Return' bit. I think the Validate Return should perhaps have a note saying that after you enter this section you will still have an opportunity to make changes.

Pros

It is just so easy to use. Takes all the hassle out of filling in a form and doing calculations etc. Once you get familiar with it, it is just SIMPLE.

Cons

The fear about pressing Validate Return!

Review Source

AT

Alan T.  
  
  
Used the software for:

### "Arithmo is a excellent tool for small business"

May 13, 2014

5.0

Arithmo is a excellent tool for small business have used it for 3-4 years had no problems at all

Pros

Easy to use

Cons

Can be a little slow

Review Source

SP

Steve P.  
  
  
Used the software for:

### "Arithmo"

March 23, 2011

4.0

Clear and easy to use. Simple wording.

Pros

Easy to use. Simple and very inexpensive. Easy to generate reports. Fairly flexible.

Cons

No specific way to collate mileage expenses. You can add to but not delete headings. Register for a webinar and you may or may not be contacted as promised!

Review Source

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