Loom Systems

Loom Systems

5 / 5 6 reviews

Who Uses This Software?

Loom Systems is an enterprise grade monitoring platform. We empower our partners to be more proactive, meet SLAs and fix their client's issue before they impact their business.


Average Ratings

6 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1.00/year/user
  • Pricing Details
    Pricing is based on monitored instances and user, with no data limitations.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Loom Systems
  • www.loomsystems.com
  • Founded 2015
  • United States

About Loom Systems

Loom Systems is an innovative AI log analysis platform that predicts, alerts and recommends ways to resolve issues across complex IT environments automatically. Use Loom to successfully grow your business, help your clients with their monitoring challenges in an efficient, profitable way. Sophie, our AI analyst, will parse the raw logs, proactively detect anomalies, correlate them across your client's tech stack and recommend a resolution, saving you precious time.


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Loom Systems Features

  • Backup Management
  • Billing & Invoicing
  • CRM
  • Dashboard
  • Help Desk
  • Issue Management
  • Live Chat
  • Patch Management
  • Project Management
  • Remote Access
  • Remote Systems Monitoring
  • Scheduling

Loom Systems Reviews Recently Reviewed!

Monitoring of microservices

Apr 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We use Loom to monitor our OpenStack environment. first, we were skeptical of using the logs to detect issues, and not only for debugging, but, our experience with Loom was just excellent. it manages to analyze logs and metrics in real-time, correlate events across different services, and perform root cause analysis easily, a very short time after implementation.

My experience with Loom

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our logs are home-grown and Loom is the only product we found that is capable of analyzing them in their original format. Any other product in the market would require us to rewrite them first.

Cons: My team had been working with manual tools for 10+ years and it took us some time to get used to having and counting on an automatic system

Overall: I had dozens of logs which hadn't been analyzed at all. we picked loom to analyze this data automatically, with allocating as the least IT pros as possible. Loom proactively detects issues and then provides the user with the necessary inputs to solve the issue.

Promising product

Feb 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Automatic
Log Correlation
Recommends resolutions

Overall: I started using Loom recently over splunk, essentially as an AI layer above the data to help my team perform the actual analysis. so far, it seems very promising and it helped us solve problems short time after occuring and not only after a user opens a ticket.

Middle-ware Correlation

Jan 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use Loom on our middle-ware, to let it correlate multi-layer events in cross-environment/application context. Loom helps us gain visibility into our Middle-ware traffic.

loom

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: good ROI tool. loom helps my team solve problems faster then ever and was a great platform for my team to share knowledge

Loom Review

Jan 22, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: -advanced correlation between apps
-suggests next actions for issues

Overall: we used loom for log management in order to become more proactive and reduce the number of problems that were customer-reported in the organization. our 'proactiveness' keeps improving from month to month so far.