--- title: "Noterro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Noterro Software - reviews, pricing plans, popular comparisons to other Massage Therapy products and more." source_url: "https://www.capterra.com/p/164994/SOAP-Vault/" page_type: "product" language: "en" --- # Noterro Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Noterro ## What is Noterro? Everything you need to run a better practice. Noterro is an online clinic management tool for Massage Therapists, Physiotherapists, Chiropractors, and other health care providers. Our practice management software comes equipped with features such as medical charting software, SOAP notes software, predictive charting, patient assessment software and more to help you run a better practice ## What is Noterro used for? [Massage Therapy](https://www.capterra.com/massage-therapy-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 626 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 0% Pros & cons Responsive and helpful assistance Affordable solution for small practices Occasional performance and usability problems Limited payment and billing features Starting price $30 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Appointment Scheduling / 2026 - Chiropractic / 2026 - Medical Spa / 2026 - Mental Health / 2026 - Physical Therapy / 2026 - Medical Practice Management / 2025 - Medical Scheduling / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Occupational Therapy / 2026 - Patient Scheduling / 2026 - Physical Therapy / 2026 - Speech Therapy / 2026 - Massage Therapy / 2025 Do you work for Noterro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://noterro.com&name=Noterro) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Noterro 4.8 (626) VS. [4.7 (3,647)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price $30 Flat Rate, Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (626) Ease Of Use 4.6 (662) Value For Money 4.8 (610) Value For Money 4.6 (637) Customer Service 4.8 (608) Customer Service 4.6 (623) ## Noterro alternatives [4.8 (531)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.9 (338)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (205)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/164994/SOAP-Vault/alternatives/) ## FAQs about Noterro Overview ### What problems does Noterro solve? Noterro solves overloaded clinic administration by combining scheduling, online booking, digital intake forms, SOAP notes, reminders, invoicing, and payments in one paperless system. It reduces no-shows, duplicate data entry, filing clutter, and time spent charting between clients. Solo practitioners, massage therapists, and small multidisciplinary clinics benefit most. Answer based on 410 reviews Overview ### Which roles and teams benefit most from Noterro? Noterro is most used by massage therapists, registered massage therapists, chiropractors, and acupuncturists who need to manage appointments, charting, billing, and insurance documentation in one place. Clinic owners, directors, and small practice leaders benefit from streamlined scheduling, client records, and day-to-day operational oversight across wellness practices. Answer based on 626 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Noterro built for? Noterro is built for small health practices, with 99% of reviewers from small businesses and 70% in Health, Wellness and Fitness. It also serves Alternative Medicine at 10% and Hospital & Health Care at 8%, fitting clinics and health practitioners who want flexible clinic management software. Answer based on 626 reviews Features and Usability ### What are the key features of Noterro? Noterro includes core practice management features like online booking, appointment scheduling, client management, billing and invoicing, and SOAP notes with charting. Differentiating capabilities include customizable forms and templates, calendar sync, branded client portal access, and integrations such as QuickBooks, Square, Mailchimp, and TELUS Health for connected workflows. Answer based on 263 reviews Pricing ### How much does it cost and what fees or limitations are included? Noterro starts at $30/month for the Core plan for one practitioner, with Plus at 50 and Max at 70; additional practitioners cost 12, 20, or 25 monthly. A free trial is available. Reviewers often call it affordable for solo and small practices, though some note extra add-ons or SMS costs. Answer based on 143 reviews Integrations ### Which third-party tools and platforms does Noterro integrate with? Noterro integrates with Google Calendar and Microsoft Outlook for calendar syncing, Mailchimp for email marketing, and Square Payments and Square Point of Sale for payment processing. It also connects with QuickBooks, Worldline, and Xero. Reviewer mentions also reference Squarespace and Wix for website-related booking workflows. Answer based on 101 reviews Getting Started and Support ### How easy is it to onboard and train a team on Noterro? Noterro is generally quick to learn for solo practitioners and nontechnical users, with live online sessions, webinars, videos, and documentation available for training. Reviewers say basic setup and daily use come quickly, while admins handling forms, online booking, insurance, or clinic-wide configuration may need more time and support. Answer based on 48 reviews Getting Started and Support ### What customer support options does Noterro offer, and how do users rate the experience? Noterro offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as fast, polite, and effective, with clear step-by-step guidance and follow-up. Reviewers also say the team listens to feature requests, though some mention occasional slower replies or needing more customized answers. Answer based on 263 reviews Security ### How does Noterro handle data security and access control? Noterro uses secure online and cloud storage for chart notes, intake forms, and client records, with reviewers also citing two-factor authentication, HIPAA attention, compliant security, and Canadian servers. Some users want stronger practitioner-level access separation, easier secure document uploads without extra cost, and more mature secured messaging and video features. Answer based on 19 reviews ## Who uses Noterro? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Responsive and helpful assistance 96% positive reviews out of 231 Most reviewers appreciate customer support’s quick responses, personalized help, and willingness to address concerns. Occasional performance and usability problems 56% negative reviews out of 66 Some reviewers report slow loading, glitches, and inconsistent performance, especially across devices and browsers. Affordable solution for small practices 97% positive reviews out of 114 Most reviewers find pricing highly reasonable, offering essential features at a lower cost than competitors. Edun V. Owner and operator, 1 employee. "Noterro is an excellent program it does everything I require to run my business and a fraction of the cost of some competitors" Limited payment and billing features 37% negative reviews out of 54 Some reviewers find payment integration, insurance handling, and billing options confusing or lacking necessary flexibility. Efficient diGital workflow management 97% positive reviews out of 37 Most reviewers describe the paperless system as a major time-saver, streamlining tasks and reducing paperwork. Kazimea S. counsellor, 1 employee. "It is such a time-saver and has helped me feel better about the admin time required by running a private practice." ## Features AI summary Based on 1,606 Massage Therapy reviews Capterra data shows that buyers of massage therapy software rank the following features as their top priorities: - **Scheduling** (**71%** of reviewers rated this feature as critical) - **Appointment Management** (**67%**) - **Appointment Scheduling** (**75%**) Noterro supports all three of the features reviewers value most: **Scheduling**, **Appointment Management**, and **Appointment Scheduling**. Together, these capabilities help massage therapy businesses organize calendars, manage client bookings accurately, and keep appointments running on time, allowing teams to reduce administrative work and provide a more consistent client experience. Scheduling 4.8 (225) 68.44% of 225 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Appointment Management 4.8 (282) 62.77% of 282 reviewers that rated this feature as important or highly important It gives you tools to efficiently manage, edit, and track appointments, including color coding and blocking schedules. Reviewers indicate it’s straightforward to move or cancel appointments, track changes, and avoid double bookings, but wish for more reminder options and weekly overviews. Online Booking 4.8 (282) 65.60% of 282 reviewers that rated this feature as important or highly important Noterro offers a streamlined online booking process, letting clients book anytime and view availability. Users think it saves time, reduces admin workload, and is easy for clients, though some want more customization, website integration, and easier account management for families. SOAP notes 4.6 (219) 67.58% of 219 reviewers that rated this feature as important or highly important Noterro helps you quickly document sessions with visual diagrams, tagging, and shortcut inputs. Some users say it’s easy to use and saves time, but others wish for more customization, better templates, and improved charting flexibility for detailed clinical needs. Calendar Management 4.6 (161) 68.32% of 161 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Appointment Scheduling 4.8 (242) 67.77% of 242 reviewers that rated this feature as important or highly important With this capability, you can easily set, repeat, and customize appointments for both clients and practitioners. Reviewers appreciate its user-friendly design, flexibility, and how it prevents double bookings, though some mention setup takes time and Google integration is missing. Noterro 90 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: It gives you tools to efficiently manage, edit, and track appointments, including color coding and blocking schedules. Reviewers indicate it’s straightforward to move or cancel appointments, track changes, and avoid double bookings, but wish for more reminder options and weekly overviews. - Appointment Scheduling: With this capability, you can easily set, repeat, and customize appointments for both clients and practitioners. Reviewers appreciate its user-friendly design, flexibility, and how it prevents double bookings, though some mention setup takes time and Google integration is missing. - Assessment Management: Creation, administration, and evaluation of assessments or tests - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Confirmations/Reminders: This aspect helps you reduce no-shows with customizable, automated reminders via email, text, or calls. Reviewers appreciate the flexibility and reliability, though some want more reminder timing options and note extra SMS costs or occasional confusion with confirmations. - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - Event Scheduling: Plan an event's time and location - For Chiropractors: Serves chiropractic practices - For Medical Spas: Designed for medical spas - For Physical Therapy: Designed specifically for physical therapy practices - For Salons and Spas: Specific for use in spas and salons - For Yoga/Pilates Studios: Designed for yoga and pilates studios - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Membership Management: Database of members to track personal information of individuals and families - Multi-Location: Manage and support multiple locations - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Online Booking: Noterro offers a streamlined online booking process, letting clients book anytime and view availability. Users think it saves time, reduces admin workload, and is easy for clients, though some want more customization, website integration, and easier account management for families. - Online Scheduling: Track and organize online shifts - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Physician Management: Track and organize physician schedules and pertinent information - Physician Scheduling: Manage physician availability and schedules - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - SOAP notes: Noterro helps you quickly document sessions with visual diagrams, tagging, and shortcut inputs. Some users say it’s easy to use and saves time, but others wish for more customization, better templates, and improved charting flexibility for detailed clinical needs. - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.5 (626) 4.5 Based on 626 reviews ## Pricing Value for money 4.8 (610) Free Trial [View pricing plan details](https://www.capterra.com/p/164994/SOAP-Vault/pricing/) Core $30.00 Flat Rate,Per Month It includes: - Clinic Branded App - Charts & Forms - Billing, Payments, Simple Insurance - Scheduling & Online Booking - Google Calendar 2-Way Sync - Unlimited Locations & Assistants Plus $50.00 Flat Rate,Per Month It includes: - Everything in Core - File Uploads - Waitlists & Waitlist Notifications - Location-Specific Services - Online Booking Restriction Labels - Text & Call Reminders - Insurance Codes & Policies - Superbills (US only) Max $70.00 Flat Rate,Per Month It includes: - Everything in Plus - Packages - Memberships & Automatic Payments - Dedicated Phone Number - Google Analytics Integration - Insurance Claims & Payments - TELUS eClaims Integration (Canada only) - Availity, Office Ally, Trizetto Compatibility (US only) - CMS-1500 Auto-fill (US only) Value for money 4.8 (610) 4.8 Based on 610 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[ Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (608) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (608) 4.8 Based on 608 reviews ## User reviews Overall rating 4.8 Based on 626 reviews Filter by rating 5(487) 4(127) 3(9) 2(2) 1(1) Mentioned topic Sorted by most recent LK Lexi K. HR Admin Airlines/Aviation ### "I like using it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 30, 2026 As a user, it is user friendly. I cant speak from the business side, but I hope it is just as easy.. Pros I liked how easy it was to book. Just about seamless everytime. I am always looking for a booking service to be easy. Cons No cons. It texted you to confirm. Was easy to find services. My local nail and hair salon use this and I like it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KP Katerina P. Speech-Language Pathologisy Hospital & Health Care ### "Great experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 I love using Noterro, given that it is very useful for clinical documentation in my practice. It is clear and organized. Pros I really like the communication in terms of customer service. Whenever I needed help, someone reached out to me. Cons There is nothing I didnt like. Overall, I am pleased with Noterro's services. Perhaps things will come up as time goes on. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reasons for choosing Noterro Noterro was less expensive than Jane, which I preferred Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 4, 2026 Thanks Katerina for your kind words, and updating your review from last year. Feel free to refer any practitioners - both of you get a free month for each referral! SG Sasha G. Physiotherapist, Owner Health, Wellness and Fitness ### "Great value, lots of room for improvement " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 30, 2025 We are happy with Noterro and hope to continue if the above features listed in the "cons" section have a plan to improve. Pros Great value for money, great customer support, appointment reminders, continued improvement of the software and features, ability to send follow up emails through Noterro Cons Untimely software updates during business hours, disorganized online booking page, inability to easily calculate practitioner timesheets, inability to make accounts receivable reports for specific dates, inability to book with 5 minute clean up time, inability to push automated waitlist notifications, inability to easily calculate number of return visits per patient, referral tracking, automatic creation of an invoice when patient is "arrived", patient without appointments, Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reasons for choosing Noterro The price of noterro is superior to Jane, however the features in Jane exceed Noterro. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 1, 2025 Thanks for the detailed feedback. You're right about many of those cons, and they're on the roadmap. Some are coming soon. TS Tsehay S. Osteopathic Manuel Practitioner Health, Wellness and Fitness ### "Amazing customer service ! " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 September 7, 2025 So far I dealt with \[sensitive content hidden\] , the support staff, and was very much impressed!. She was punctual, courteous, and incredibly helpful. She addressed my concerns with empathy and expertise, never making me feel inadequate or overwhelmed. Her ability to squeeze me in between clients when she sensed my urgency was truly impressive! Pros The exceptional customer service personnel . They take you through system navigation thoroughly. Noterro also have videos that shows you step by step setup Once you learn to Cons Navigating the system. Setting it up has so many steps . I have not yet used it so can’t say much here Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 8, 2025 Thanks for the feedback Tsehay! RB Ryan B. Chiropractor Health, Wellness and Fitness ### "Good software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 26, 2025 It’s been very good. I like the user friendly interface. I love the online ability to check my schedule anywhere. I like how u can make notes on patients too Pros I like how it streamlines my billing and appointment scheduling. I love the auto text and email reminders Cons Occasional glitches where page won’t load but this hasn’t happened much. It happened today and received a swift fix from customer service Alternatives considered [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/) Reasons for choosing Noterro I liked the ease of use and had familiarity with it as massage therapists used it Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 29, 2025 Thanks for the feedback Ryan! TB Theresa B. Owner and Massage Therapist Medical Practice ### "Best for your money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2025 My experience has been wonderful. I've been with them for years and I have no plans to ever go anywhere else. Easy to use. Best support I've ever had. No issues, no complaints (that they couldn't fix!) Pros The customer service is hands down the best I've ever worked with. They are always willing to help, kind to those of us who need a little more tech help, and respond quickly. The app is wonderful. Simple to use but highly efficient. For the money you will not find anything better. Cons I would love to see the myoman in my previous notes pop-up but honestly it's more preference than an issue. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/) Reasons for choosing Noterro I like how easy it was to use and early on was very impressed by the customer support. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Melissa S. Massage therapist Health, Wellness and Fitness ### "Customer service experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2025 My overall experience has been great customer service always answers quicker than the estimated time and always solve the problem right away Pros Notaro is very user-friendly when I had any questions. They are quick to answer and solve my problem. Cons At this time, there’s nothing that I’m unsatisfied with about Notaro. They are always improving in solving any issues that may have been a problem Switched from [Jane](https://www.capterra.com/p/178984/Jane-App/) Pricing and simplicity of online booking Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 19, 2025 Thanks for the review Melissa! MP Madison P. Massage Therapist Hospital & Health Care ### "Would recommend Noterro" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 6, 2025 Noterro has been great so far. Super easy to use and customer service is excellent with communicating and helping. Pros The calendar is very easy to use and I love having all my notes easily accessible. Also I love that I can upload photos straight to the clients profile. Cons There’s no future analytic reports. I would love to know how I’m doing so far and how my future year looks. Switched from [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/) (Not ClinicSense but you didn’t have Jane App on drop down menu) Jane App was extremely expensive for the features that you get. Alternatives considered [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/) Reasons for choosing Noterro Again, the price was super expensive for the features that you get. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 10, 2025 Thanks for the feedback Madison! AR Abigail R. Acupuncture Physician Alternative Medicine ### "Great timely service." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 4, 2025 So far it’s been a positive experience. Both the sales rep and technical support team have been very attentive and helpful in personalizing our experience. Pros Easy to navigate as a new provider. The platform syncs w my square acct. Love that Incan forward link to my own app. Cons Thus far, there’s nothing that I dislike. It appears to address all concerns and modalities we need for our practice. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reasons for choosing Noterro I like the immediate response and assistance in setting account. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 10, 2025 Thanks Abigail for the review! AF Amanda F. RMT, R.Ac Health, Wellness and Fitness ### "Great for clinics!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2025 Overall my experience with Noterro have been great, my clients like it, and I find it easy and straight forward to use. Pros The team at Noterro is always quick to respond to any enquiries you have, and they are constantly updating the software to make things better for the users. Cons Nothing really, any things I didn't like about it was fixed during the upgrade! So I'm overall very happy with Noterro Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reasons for choosing Noterro Overall its just a better price and easier to use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 4, 2025 Thank you for the review Amanda! [View all Reviews](https://www.capterra.com/p/164994/SOAP-Vault/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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