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Ubeya

Ubeya

4.6 (81)
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What is Ubeya?

The ultimate operating system for temporary and shift work. Offering an end-to-end solution for staffing/recruitment agencies, stadium event management and businesses employing temp workers. Ubeya empowers businesses and agencies through optimizing processes, scheduling, communication, payroll and compliance. The platform includes two apps for employees and managers, and a client portal for orders. Ubeya deploys AI-powered demand forecasting to create schedules that become more accurate over time, helping you schedule the right employees at the right times. The worker is at the center of the platform. We understand that flexibility is the mantra in today's work environment, and build our software to encourage employees to pick up shifts at the times that fit best for them, leaving workers and employers satisfied.

Ubeya Integrations

Slack logo
Slack
Asana logo
Asana
Microsoft Teams logo
Microsoft Teams
Docusign logo
Docusign
Google Calendar logo
Google Calendar
Better management packaged in one powerful solution‍
Retain your workers with an app they love to engage with
Scheduling and timesheets are finally connected, no more uncontrolled clocking in and out.
Manage with ease, available on all displays
Track everything, from everywhere

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How much is Ubeya?

Starting From:
$4 Per Month
Pricing Model: Usage Based
  • Yes, has free trial
  • No free version
Pricing Details (Provided by Vendor):
Ubeya app is FREE for users and employees. Businesses using the software for employee management pay by the number of active users (number of employees who actually worked that month).

Ubeya Features

What solutions does Ubeya provide?

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Ubeya Reviews

Showing 5 of 81 reviews
Overall
4.6
Ease of Use
4.7
Customer Service
4.7

Pros

  • Really like Ubeya, the support team are friendly and helpful. Its great to have a better overview of everything that is happening.

  • I like the fact that I also have my admin app. As an event manager you can't always open your computer, so an app is a great solution.I got great feedback from my employees about their app.

  • Overall, we are pleased with how simply it has made staffing for our business. We are excited to continue helping to refine the app.

  • The ease of use, thus, the amount of time it saved me. Really has been such a blessing not just for me as the Booker, but to our staff.

Cons

  • Lack of payroll services - We currently have to use an additional piece of software to execute payroll. If this could be incorporated into Ubeya we would utilise the service.

  • Sometimes they will roll out a change without consultation and it will interrupt our processes.

  • UI for staff is a bit confusing (i.e. clocking out for break vs out of the shift). The messaging feature is still not refined so we have to use another program for the time being.

  • Can’t create multi-day events without creating a new shift per day. My bookings are for full weekend availability so I don’t even need the shift feature -biggest complaint with the software for me ).

Most Helpful Reviews for Ubeya

Spencer T. avatar
Spencer T.
Event Coordinator
Food & Beverages, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 13, 2018

"Fantastic for Staffing & Recordkeeping"

Overall: Highly recommend it for a business where you need consistent event/program staffing. Very easy to have new individuals sign up and join your group, as well. No jumping through any hoops.

Pros: Ease of use- simple for both the company and the user. We have the ability to enter ALL necessary information regarding an event, and no longer have to continuously chase after people who want to work with us. Very practical when we are looking for extra help.

Cons: The color scheme can get a bit confusing, lots of different colors for different reasons (not enough staff requested, etc.). Also, the date layout starts on Monday rather than Sunday, so it gets confusing when using other programs with a calendar. I've tended to put an event on the wrong day by accident.

David K.
CEO
Hospitality, 51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
February 29, 2024

"dineDK Private Dining"

Overall: We have had a positive experience with Ubeya and the team over the years. Its a great product that just needs a bit of refining in areas to be perfect.

Pros: Ease of scheduling and communication with our contractors. Organizing payroll by event.

Cons: the small fields for notes on each shift. The inability to create fields on shifts that are functional prior to the close of the event. The lack of integration access from Zapier - would like to be able to see the fields within events and shifts so we can automate budgets and pay better for our management roles.

Switched From: Nowsta
Reasons for Switching to Ubeya: at the time they lacked interval comms features and the system was very rigid and didn't support our unique workflow.

Vendor Response

By Ubeya on March 4, 2024
Thanks so much for sharing your feedback, we really appreciate it! We constantly do our best to tailor Ubeya to our customers' needs. While we're working on supporting more content under shifts and the ability to create additional ones, we'd like to hear more about your requirements from the Zapier integration. Please don't hesitate to get in touch with your CSM :)
Nikki V.
Project Manager
Events Services, 51-200 employees
Used the software for: 1-2 years
Overall Rating
3.0
Ease of Use
3.0
Customer Service
2.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
September 24, 2024

"Event operation revieww"

Overall: I like the platform overal. Maybe it would make things easier if we had an option when crew is booked to let everyone know that the shift is filled.

Pros: The event overview is good. Vissualy it looks great.

Cons: Setting up an event takes a lot of steps. Also reviewing real time tracker and planning schedule are not great.

Vendor Response

By Ubeya on October 7, 2024
Thank you for your review! We’re really glad you like the event overview and its look. We hear you about the setup process being a bit too long, and we're working on ways to make that easier. Just a heads up: you can pause the availability check once a shift is fully booked, which means that the shift won’t be open to apply to. Thanks for sharing your thoughts, and we’re excited to keep improving your experience!
Maeve H.
Operations Coordinator
Staffing and Recruiting, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 24, 2024

"Support at Michael Wisher"

Overall: Very easy to use and the constant updates from the Ubeya team are useful

Pros: Its so easy to get people booked in for shifts

Cons: Sometimes it can be a bit glitchy and the business app is not great

Switched From: Horizon
Reasons for Switching to Ubeya: It was old and outdates whereas Ubeya allowed us to move into a new way of booking people
katherine G.
People operations
Retail, 5,001-10,000 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 25, 2024

"excellent and seemless"

Overall: very good quick and easy to use great for allocating staff into correct areas

Pros: Very quick and easy to use makes the event enjoyable

Cons: a few changes they changed from being able to type in area for transfers but cant do this no longer and it now takes a lot longer to allocate an event

Switched From: Humanforce
Reasons for Switching to Ubeya: Ubeya was a better system and more effective