Who Uses This Software?

Ubeya is software for employee management for event based businesses


Average Ratings

21 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $2.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Ubeya
  • www.ubeya.com/
  • Founded 2016
  • Israel

About Ubeya

Ubeya is on a mission to simplify scheduling and workforce management for event based business by replacing manual tasks with an all-in-one platform that allows managers to schedule, deploy, manage, track, organize and pay staff. Businesses can get an overview of staff, events, hours, payroll and related analytics. With Ubeya workers use our mobile app: to keep track of their schedules, sync to calendar, communicate with teammates and managers, use GPS clock-in/out and a lot more..


Ubeya Features

  • Automated Scheduling
  • Employee Database
  • Reporting/Analytics
  • Schedule Distribution
  • Scheduling
  • Shift Swapping
  • Time Clock
  • Vacation/Leave Tracking

Ubeya Reviews Recently Reviewed!


Ubeya is the best option for my very specific staffing company

Nov 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Being able to see staff's availability

Sending staff job offers quickly

The app and push noficaitions

How the staff can adjust their own profile

The options for filters when selecting staff for events

How it will inform you if a staff member is double booked

Love the talk feature to send mass messages to staff

Cons: Can't create multi-day events without creating a new shift per day. (My bookings are for full weekend availability so I don't even need the shift feature -biggest complaint with the software for me )

Wish staff could reply and ask questions directly to you about questions for a job booking (besides having to open the chat or send a separate email)

Wish staff could reply with comments on the chat feed

Wish you could color coordinate the jobs based on client/employer

In event view - wish you could filter down based on employer.

In event creation - wish you could attach documents/pdf's to each specific event.

Wish you could adjust the fields in the event description to pre-dermined fields that work for you (currently I have to write majority of my details to the workers in notes field)

Wish you as the admin received notification when people applied or confirmed jobs

Wish there was a way to view ALL STAFF availability without having to create an event to view.

Wish there was a way to pre-determine certain information into event fields based on client so you don't need to manually include and type in every time you make a new event.

Overall: I searched for so many softwares that would do what I needed for my company. Majority of them were way overpriced. Ubeya was the closest software I could find to checking off majority of the boxes in my list. I have figured out ways to work around some of the things i needed in the app - primarily, I book multi day events without specific shift times, and wish their was an option to just book workers for multi days without needing to create a new shift per day. I love the customer support whenever I have a question. I love that the rate is included into the amount of workers used in a month. I love the chat/feed feature where you can send messages and ask questions to your workers - I just wish they could also respond with questions or answers directly on that feed if they have any. I would love a way to adjust the fields in the event to fields that work for me. You are able to do this in the worker profile to adjust fields, but not for the events. There are many fields in the event booking that I do not utilize and my workaround has been to just type in all my additional details in the notes section

Overall, ubeya is meeting my needs for now. There is definitely room for improvement to make it the perfect staffing software, but for the price and budget in my small business, I'm looking for ways to using this for the first time this year. I've been very happy.

Best event scheduling app for price

Jan 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our brand ambassadors love the ease of use of this app. The developers really took care in designing an app that our end users can easily navigate. As the event coordinator, I rely heavily on the GPS locations at employee clock-in and clock-out. Our events typically are staffed by 1 person, therefore having the GPS locator is an absolute must-have for us, not only for our piece of mind but our client as well.

Cons: I cannot say this is a con, but the only drawback of a new software app would be: The developers are always improving the app, to make this even more user-friendly. The changes are not dramatic, but I do have staff that is not very savvy with electronic devices, they do sometimes have difficulty with change. I will say the changes are always an improvement and welcomed by management, in fact - we have requested changes of certain features to accommodate our business model, and the developers were friendly and made even better improvements than I had envisioned.

Overall: Scheduling events is a breeze, managing staff is a breeze! My staff is where they are supposed to be when they are supposed to be there.

Vendor Response

by Ubeya on January 10, 2018

Wow Cassie we're blushing!

So happy about your experience with the GPS functions being so pertinent to your business.

We definitely have more improvements and tweaks as we grow, but we promise to make updates as user friendly as possible - even for non-tech savvy users!

Capterra loader

Super Efficient & Super Easy

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use of the Software makes scheduling Staff a Breeze! Receiving scheduling notifications on ones phone is awesome, as well as communicating with Staff via the App has really streamlined our scheduling confirmation process. The ability to turn rules on and off and customize parameters for punching in and out is also helping us manage our Labor more efficently

Cons: Honestly, there are no Cons that I can think off

Overall: We have saved money by having to the minute hours reported through the App. We have also improved upon ensuring staff coverage for our facility- Staff is able to communicate with each other or the Managers via the app if they are unable to fulfill their shift and thereafter find a replacement prior to the shift start. It's a great tool for any size business and a great value compared to the hardwire systems available on the market today.

I Use Ubeya as an Administrative Assistant and to Clock In/Out When Managing Events

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Ubeya is pretty perfect for use from a staffing company. I used to work for a dozen staffing companies and now I just work for one. I think staff profiles on Ubeya look sleek and professional compared to some other sites I've seen. You can also have as little or as much information on these profiles as you want and very customizable on both ends.

Cons: Any problems I run into can be fixed because of the customizability my employer has over the software. From my perspective, Ubeya is rock solid. That said -- A lot of our staff get confused when they are starting out because the online Ubeya profile and the Ubeya app are completely separate things. In a perfect world, our staff could edit their profiles and upload photos from the app, too. Also, the Chat feature on the Ubeya App has never worked for my iphone 6. When I click on "chat" it simply says {"status": "Failed", "msg": "Invalid arguments"}

Capterra loader

Fantastic for Staffing & Recordkeeping

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use- simple for both the company and the user. We have the ability to enter ALL necessary information regarding an event, and no longer have to continuously chase after people who want to work with us. Very practical when we are looking for extra help.

Cons: The color scheme can get a bit confusing, lots of different colors for different reasons (not enough staff requested, etc.). Also, the date layout starts on Monday rather than Sunday, so it gets confusing when using other programs with a calendar. I've tended to put an event on the wrong day by accident.

Overall: Highly recommend it for a business where you need consistent event/program staffing. Very easy to have new individuals sign up and join your group, as well. No jumping through any hoops.

UBEYA SOFTWARE REVIEW

Nov 20, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Casting/ Booking employees for events is fast and easy. Wonderful database and VERY user friendly. I love the calendaring features, as well as payroll to close out each job. Staff profiles provide great portfolios for booking as well.

Cons: All of the features are not fully functioning and we cannot fully rely on reports.

Overall: There team is amazing to work with and on top of every concern or need we have from an admin perspective. They assist us with customizing all of our needs as they arise. We have been fortunate to develop this into a strong system for our company of 500 + employees.

Capterra loader

Phenomenal app that was easy to learn and incorporate into my business

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a small business owner I am wearing a ton of hats and I had no system to manage my employees. Before the app there were a series of phone calls and emails needed to secure the staffing and set schedules. Now it's as smooth as butter. I enter the event information and send it to my team. The app gives my staff all the information they need which has cut down on last minute calls to me. The clock in and clock out feature has everyone arriving on time because there is more accountability with this app. I am a huge fan and have been able to expand my team and will continue to use the service.

Cons: Something they are working on but right now sometimes I need multiple shifts on one day on one event and that is not possible.

Overall: The onboarding was very hands on and any follow up questions they replied with in a day. They really want to make sure you get the most out of the app and can leverage all the functionality of the app. I appreciate that.

Ubeya Review

Nov 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The reliability of the software! I also like the ease of scheduling

Cons: One part of the software that I do not like is how my staff can sign up for specific events and not a day/time. Sometimes we have a lot of events in one day, and I wish I could see a list of who is available that day and not by event.

Overall: My overall experience with Ubeya has been great! CSR has helped me with all my questions and concerns. She has been great!

Has revolutionized our event staffing process! Game changer!

Jan 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The simplicity and effectiveness of booking our staff. The staffing presentation to our clients is great!

Cons: Sometimes the App is not as robust as the desktop version. Once and awhile some non-crucial glitches occur, but they are always quickly fixed.

Overall: Saves time which in turn saves money. Took away a lot of human error and repetitiveness. Allows our staff to keep track of their work easily as well.

Vendor Response

by Ubeya on January 10, 2018

Great feedback Seth!

We love having you and your team onboard!

We just released the new app at the beginning of the month, in the new rebuilt app we'll be able to do even more with the mobile Admin Panel.

Capterra loader

An Evolving Platform

Nov 09, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: How receptive they are to our feature suggestions and how quickly they are implementing updates.

Cons: UI for staff is a bit confusing (i.e. clocking out for break vs out of the shift). The messaging feature is still not refined so we have to use another program for the time being. Hoping that will change soon.

Overall: Their customer service is great. They are very responsive and always eager to help. The admin software has made our lives so much easier. The staff side just needs some tweaking and a more robust messaging feature needs to be rolled out.

Effecient

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy and quick to use, for administration, managers, and staff.

Cons: Initial set up was difficult, but the folks @ Ubeya helped us quickly every time we needed it.

Overall: We use this every day, adding/deleting events, we have over 100 staff that use this daily. It's a great tool for scheduling staff for events and for communicating with staff.

Absolutely amazing! Made my life so much easier and allowed me to focus on other tasks.

Jan 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use, thus, the amount of time it saved me. Really has been such a blessing not just for me as the Booker, but to our staff.

Cons: That we didn't have this 10 years ago! Sometimes there are app glitches, but which app doesn't have that?

Overall: I've been able to condense and streamline my booking process which has diminished the amount of redundancy and manual mistakes.

Vendor Response

by Ubeya on January 10, 2018

Great stuff Jordyn!

We love how you get our product:
our goal is improve operations for both management and staff!

Laptop Friendly, Phone Challenging

Nov 21, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The interface is super simple from an employee and administrative perspective. It is smooth, simple and easy. It is visually appealing as well. The interactions with employees is great. The notifications and messages are well constructed. Also, the staffing link pages are a great way to present staff to clients that look extremely professional.

Cons: It completely eats my cell phone battery when running. It also isn't easy to use on the phone. Entering Clock IN/Clock OUT functions are not easy. In general, the app can be buggy/glitchy and doesn't always operate as intended.

Overall: Overall, we are pleased with how simply it has made staffing for our business. We are excited to continue helping to refine the app.

TKPNY

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like the most about Ubeya is the payroll report

Cons: So far our team its satisfied with this software

Overall: I been using this software over a year. Super convenient and easy to work with.

The Missing Link

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a caterer, this was the missing link to staffing our full service events that we were waiting for.

-Organizes us.

-Makes it easy to sign up for shifts, it's challenging communicating with folks, this makes it easy for them to use.

-All of the info needed by managers & staff in their hand!

Cons: We use additional tools for regular daily staffing in our commissary. It would be great to eventually have the functionality to do this as well. It's not a great fit for this use.

Overall: Outstanding, they found us and we're lucky they did. We spoke about a product like this for two years prior to working with Ubeya, it has changed a huge pain point into an advantage in execution for us!

Quick & Easy Access to Customer Service

Mar 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to contact the Ubeya team to ask questions or make changes with very quick response times. Whether it is how to use something, or change, I did not have to wait.

Overall: Easy and fast customization.

Great!

Mar 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It works. Have had many programs that fell flat on what they promised. If something is quite functioning in a satisfactory manner, I can simply connect with the tech staff via the chat function and they correct it in a day.

Cons: Some repetitive actions but I believe they are working on it. It can be a bit tedious to go in and out of each event constantly to make simple adjustments or view the replies.

Capterra loader

We've been using Ubeya for just over a month. one of the team member is our customer service person and is great.

May 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: My staff loves seeing the schedule weeks in advance where possible. I like being able to assign shifts as well as having staff bid on shifts.

Cons: The mobile app keeps closing. That's the biggest drawback. My staff frequently sees prompts reminding them to clock in even after they've done so. When I log in from the mobile app, it closes unexpectedly on me as well.

Great but needs improvements

Jan 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: It make so much easier the booking process. And more organized. Easy way to ask people availability and keep the contact information.

Cons: The software needs improvement like events for more than one day. The way how they organize the cars or show and send notification. Also littler improvements on the way we ca see the events!!!

The onboarding process with Ubeya was super easy and their team has been extremely accommodating.

Jan 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: They are very quick to help create custom solutions to meet our specific needs and have been extremely patient with all of our questions and changes.

Cons: There are still some features that they don't have but they have assured me they are coming down the pipeline.

Vendor Response

by Ubeya on January 10, 2018

Thanks Danielle, we are excited to have you and PDX onboard.

Yep, we have some exciting features in development on our 2018 road map.

Great for Restaurants and Smaller Spaces

Nov 16, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Comprehensive functionality, especially to communicate with staff on their cell phones.

Cons: Still a bit clunky for our use that includes multiple rooms and events in one facility.