# Page 2 | Ubeya Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Ubeya the right Catering solution for you? Explore 124 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/164999/Ubeya/reviews --- Ubeya 4.6 (124) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Ubeya ## Showing most helpful reviews Showing 26-50 of 124 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MZ Max Z. Head of the Booking Department Staffing and Recruiting Used the software for: 2+ years ### "Honest review from someone who lives in Ubeya for almost 3 years" January 19, 2026 5.0 It's great. However some improvements are really necessary. E.g. More easy data tools. To check how many shifts/event we had in general for month/year/day etc Pros The support team is amazing. They quickly address all the issues with the product team to launch its implementation. Cons Technical issues. Bugs. It's important to have the app working seamlessly, but it happens on a regular basis that we have to reload it and reenter the info. E.g. Issue with tags - they are not being saved. Payroll section is not loading when you need to see the info for 1 year in the whole region (even for 1 position only) and section with addresses is taking forver to load all the location in 1 region Switched from [StaffConnect App](https://www.capterra.com/p/184801/StaffConnect-App/)[StaffConnect](https://www.capterra.com/p/191806/StaffConnect/) The app was not capable of perfoming the necessary actions for seamless work with no issues. It had limited pool of functions Review Source AM Abbie M. Operations Manager Hospitality Used the software for: 6-12 months ### "Great system! " March 4, 2025 4.0 Overall great - the support team are always quick to reply and solve any issues too. Pros Very easy to use, clear for both staff and clients to use and navigate. The auto re-confirm function is great, the interface works very well, the restricting shifts function is great and you can really make the system your own Cons There are extra things I would love Ubeya to be able to do, especially for the client access side for example clients being able to handpick staff or create pools of staff to restrict shifts to Switched from [Rota](https://www.capterra.com/p/213349/Rota/) Were coming away from Hospitality into another industry Review Source MA Mariam A. Regional Training and People Consultant Staffing and Recruiting Used the software for: 6-12 months ### "Ubeya changed it all" March 4, 2025 4.0 My overall experience has been really good bar the glitches as described in my previous answers. It would be make even better if all venues / clints were to use it. Although that is not fully in our control for seasonal clients. I do feel a stronger sense of team and connectivity with the staff, client and agency because of the visibility the app provides. It is much easier to connect to the staff and get quick feedback on what they might need in the moment; Compared to mass emails; its definitely the way to go. Pros It is much more convenient; for both employer and employees. Provides visibility to all parties, from client, to agency, to us the in house agency and employee. It gathers all necessary info on staff on their profile and in one space. We can see all specs on employees that we may not even know and decide on who would fit a role. Cons It is such a good platform and app that just the little things seems like big things etc The Glitches. Specifically with the Chat function. It allows employees to hole more than one chat function with us on the platform, which can be confusing. We are no longer able to create event chats anymore (something I utilized a lot in the beginning). It does not mark a chat as answered or read and brings up unnecessary notifications. Chats disappear and you only see half the conversation. As an admin you are unable to edit or delete messages. And lastly is would be helpful if one could archive chats and then when employees reply it would reappear in chat - much like emails. This would assist in keeping the chat clear. Lastly - and this may be specific to Ireland but the working week on Ubeya not matching that of the payroll week, really effects those on a visa that can only work a certain amount of hours eg 20 hrs 0r 40 hrs. Switched from [SmartRecruiters](https://www.capterra.com/p/123833/SmartRecruiters/) Not sure if I selected the correct one but it would have been SMART - AccuTem. It was the dinosaur of staff resourcing and management. It worked well but was not user friends. New people could not just hop on SMART and figure it out. It was time consuming and didnt marry everything in the resourcing process together. we were still emailing and collecting data manually. Review Source TP Tony P. People Operations Manager Food & Beverages Used the software for: 6-12 months ### "Gamechanger for HR and Staffing!" March 4, 2025 5.0 Very positive experience, and looking forward to utilising the system more in the near future! Pros Ubeya makes many staffing and HR processes so smooth! From booking staff for shifts, seeing staffing shortages on an event day, to processing payroll. It is a speedy servuce and has improved how we run our operations. Cons There are a few bugs here and there, however these are easily worked on by the Ubeya team. Switched from [Humanforce](https://www.capterra.com/p/122077/Humanforce/) System was very limited and did not want to integrate features that were critical to our business. They limited what we could do, and wanted us to use our system in the exact same way as our competitors, when we want to be a step ahead. Backwards thinking company. Review Source SG Sasha G. People Operations Manager Staffing and Recruiting Used the software for: 6-12 months ### "Edgbaston team feedback" May 6, 2025 4.0 good, i always receive quick responses, if help is needed on the chat function- i have used this on a busy live day due to geo fence issues. Pros As the site ubeya champion, it saves me more time each week populating the shifts and pulling the forecasting reports- this leads me to be able to go back to HODs quicker with their forecasted vs budget, and game days moving staff around. Cons Some of the process can be long when editing multiple shifts. My only issue for me is the check in and check out process out of LARGE game days especially with our chefs. It would be good to be able to amend per shift for the option of clock in and clock out only. Switched from [Humanforce](https://www.capterra.com/p/122077/Humanforce/) the company felt it needed to change to one central system. Review Source AL Anita L. Director Hospitality Used the software for: 6-12 months ### "Great app that is constantly upgrading" March 4, 2025 4.0 Overall the app has simplified my tasks and helped me to save valuable time for other jobs. It also helps me to share workload with other admins very easily as they can access the system simultaneously. Pros It allows me to simplify payroll and see what monies are coming in and what hours staff have worked. It allows me to follow real time if staff are late or have forgotten to clock out of work. I can also easily keep track of all employee info and look at their stats at the touch of a few buttons which saves me a lot of time. Cons I would prefer if the Ubeya Business app would have more functions so that I can work on the go. I would also like the Ubeya chat to be more real time on the app so I do not miss anything. Alternatives considered [Humanforce](https://www.capterra.com/p/122077/Humanforce/) Reason for choosing Ubeya I like to geotagging and not using the finger vein Review Source Katie M. Owner, Manager Entertainment Used the software for: 2+ years ### "User Friendly, Helps Keep Data Organized" August 20, 2025 5.0 Overall positive experience with some minor drawbacks with event check in and hours tracking, but love the ease of use and organization of events and availability. Pros I've used Ubeya as a dance competition judge - applying to events, submitting availability, checking into events, logging hours and more. I love how user friendly it is and how easy the app is to navigate. Cons Ran into some issues with the app not properly recording time on site and proper check in and check out times. Review Source LM Lucia M. Regional Recruiter and Trainer Events Services Used the software for: 1-2 years ### "Easy for users" July 1, 2025 5.0 Overall experience is excellent for users, either for maintaining records or scheduling events. Providing overall clarity for staff, consultant and clients. Pros Ubeya is great as it offers easy ways to navigate around the system. Additional information about staff is always available, all set in one place, their details, notes, work history. Cons Some finer features ie being able to filter staff for particular day on multiple days event for targeted comms could be a good addition Switched from [Smart Service](https://www.capterra.com/p/149343/Smart-Service/) overall move of the company product being used Review Source UJ Urja J. Distribution Manager Hospitality Used the software for: 6-12 months ### "Great and Easy to Use" March 4, 2025 5.0 Pros Ubeya is really good—super easy to use! The interface is intuitive, making scheduling and workforce management seamless. It simplifies communication, shift assignments, and tracking, which saves a lot of time. A great tool for both managers and staff! Cons One thing that could be improved is when you're booking someone, and you go to their profile, the booking disappears. It can be a bit frustrating having to start over instead of seamlessly continuing the process. Switched from [Humanforce](https://www.capterra.com/p/122077/Humanforce/) The company decided to switch from humanforce to Ubeya Review Source DG Douglas G. Account Manager Hospitality Used the software for: 1-2 years ### "A Smart and Scalable Solution for Workforce Management" August 7, 2025 5.0 Overall, Ubeya has been a reliable and efficient tool for managing our workforce. It’s streamlined our scheduling, improved team communication, and boosted client transparency. The platform continues to evolve and support our operations as we scale. Pros Ubeya has transformed how we manage shifts and communicate with our team. The platform is easy to use, with powerful scheduling and real-time updates. Client visibility and staff engagement have improved significantly since switching. Cons Some features require a bit of setup and support to use fully. There can be occasional glitches after updates. Would love better offline functionality for on-site teams. Review Source CJ Cobus J. Operations Director Airlines/Aviation Used the software for: 1-2 years ### "User Friendly and Easy to use" March 12, 2025 5.0 Great system and easy to use for client and candidates to monitor shifts availability, Geo fencing a great tool to ensure people on site when they should be. Pros Very user friendly with a great user interface Cons Payroll reports are great in giving totals but can display more information like amount of hours, especially over split shifts Switched from [Deputy](https://www.capterra.com/p/167811/Deputy/) Cost and Geo fencing clocking in and out. Review Source LG Louise G. Regional people manager Hospitality Used the software for: 1-2 years ### "Ubeya - we love you " June 26, 2025 4.0 Ubeya has made a fantastic impact to the way we work and engage with staff, it is a breath of fresh air to use. Pros Enables me to positively engage with staff, easy to use for staff and managers. In comparison to previous systems everything is more streamlined and a lot more efficient. Cons Sometimes the system is slow when alternating between clients when using the filters on scheduling page. Review Source JB Josephine B. Administartor Hospitality Used the software for: 2+ years ### "Excellent experinece wiithhospitality recruitment Softwrae" March 5, 2025 4.0 Overall ubeya is excellent tool for seamless communication with clients, candidates and colleagues- It is invaluable when working as a small team to help with data storage management and compliance. Having experienced the app as an administrator and user I would definitely recommend. Pros It super user friendly, even without an instruction guide you can navigate the site with ease. Cons Small errors with the software when trying to save documents/ add expiry dates/generate reports, when managing a large number of candidates its difficult to consistently double check everything in case the errors have occurred. Review Source AK Amine K. CEO Hospitality Used the software for: 1-2 years ### "Game Changer" March 4, 2025 5.0 Je suis satisfait de leur service, de leur accompagnement et des améliorations continues qu’ils apportent. Pros L’équipe support, ces fonctionnalités. Ubeya reste la meilleur solution de Staffing au monde. Cons Ubeya est l’une des rares solutions de staffing avec une API ouverte, ce qui est génial. Cependant, il serait encore mieux de pouvoir récupérer certaines informations pour automatiser les paiements, générer des factures pour les freelances ou des fiches de paie. Mais on peut déjà faire pas mal de chose avec leur API Alternatives considered [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[StaffConnect](https://www.capterra.com/p/191806/StaffConnect/) Reason for choosing Ubeya En raison de l’API, du futur de la solution et leur service client Review Source DM Dylan M. Recruitment Consultant Staffing and Recruiting Used the software for: 1-2 years ### "You're crazy if you don't use Ubeya." March 4, 2025 5.0 10/10. Would highly recommend any business to use Ubeya, especially those who work in temporary recruitment. Pros The seamlessly easily process to add shifts and book employees make my job 10x easier and allow me to keep track of who is where and when along with being able to contact them directly from the app with the chat option. Cons Would be a great feature once you copy and paste a job or shift, to automatically populate employees that have worked there previously. Its straight forward enough searching their name and isn't a hassle but I think this could take that to the next level. Review Source RS Rebecca S. Regional Staffing Consultant Hospitality Used the software for: 1-2 years ### "Staff Consultant (Constellation) Ubeya Review" March 4, 2025 5.0 improvements get noticed and rectified continuing to make the usability better and more simple Pros The Quickness and usability of booking staff into events. The ease of communication between both user (Client(venue)/Casual Workers/Consultants) Consistency of casual workers in areas It is easier to assess/know where people have worked before and how many times Cons Live View Page on event days slowness of the website sometimes Switched from [Prospect CRM](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/) Company moved across from prospect to ubeya Review Source MR Mark R. Regional Consultant Hospitality Used the software for: 6-12 months ### "Great product" March 4, 2025 4.0 Enjoyable and user friendly. Can be frustrating at times but overall it is great to use. Pros The ease of being able to make a booking. Cons That you are unable to add shifts to a booking if you booking multiple days, for example, if you book a block from Monday to Thursday, but don't book anything on the Wednesday, if you want to add a shift to Wednesday at a later date, you have to make a completely new booking for that one day. Review Source GP Gintare P. People Operations Manager Hospitality Used the software for: 6-12 months ### "Great system " March 4, 2025 5.0 Overall its great system for workforce management Pros I like how efficient and quick is to create events, assign shifts and send to staff Cons any changes made for agency staff requires attention and double checking as it might create double booking Switched from [Smart Service](https://www.capterra.com/p/149343/Smart-Service/) it wasn't efficient enough, we had to use three separate systems for workforce management Review Source TD Thia D. Customer Representative Financial Services Used the software for: 1-2 years ### "Yeah Ubeya!" April 17, 2025 5.0 Exceptional product and experience. Value for money. Pros The user interface was very easy to understand. Creating schedule and communication was very easy and it went smoothly. Cons Sometimes the messages sent are not shown correctly to the person on the receiver end. Review Source GB Grace B. Event Manager Events Services Used the software for: 6-12 months ### "Ubeya has streamlined our business." September 25, 2024 4.0 Ubeya is a great platform and it has really helped our company streamline the recruitment and payroll process. Pros It is the perfect way to have all of the staff's schedules/ time sheets/ payroll in one area. It has increased the productivity of our payroll process immensely. Cons I do not like that you cannot extend the length of a multi day shift- in our business we advertise the events as multi day shifts way in advance and sometimes the length of the event can change. So it would be great if there was a way to be able to increase the length of an event and to just send some sort of notification to the staff already booked on to say 'approve the extension of the event' or something similar. Thanks! Review Source Response from Ubeya October 7, 2024 Hi Grace, Thank you for taking the time to provide your feedback! We’re currently working on improvements for multi-day events, and your insights will definitely be considered in our updates. We appreciate your input! jC jason C. Retail Manager Events Services Used the software for: 6-12 months ### "Very happy" March 4, 2025 5.0 Very happy with the smooth transition from human force Pros very user friendly, quick and easy to use. Smooth transitions & great layout on back office Cons Ubeya business doesnt work on my android Switched from [Humanforce](https://www.capterra.com/p/122077/Humanforce/) Levy made the switch across all venues so it wasn't a decision made by myself Review Source aC alistair C. head chef Hospitality Used the software for: 6-12 months ### "improving my efficiencies " March 4, 2025 5.0 makes staff planning and sending shifts out very easy Pros the ease of putting shifts on and notifications Cons the fact it does not go to the actual date it is today when you log on Switched from [Humanforce](https://www.capterra.com/p/122077/Humanforce/) company moved to new supplier and we followed Review Source LD Liam D. Consultant Hospitality Used the software for: 1-2 years ### "Happy with service" March 5, 2025 5.0 Happy with it, the service we get from Adi and the team is very good. Pros The features that it offers, it has a lot of potential Cons There are sometimes very small glitches, although are sorted very quickly by the team. Review Source TT Togayhan T. Logistics Manager Events Services Used the software for: 2+ years ### "Best way to keep tasks organized" November 28, 2024 5.0 We utilize Ubeya with both daily employee tasks and for special events. It helps us keep it organized. We can share all details, paperwork and communication under one umbrella. Pros Ease of scheduling employees and assigning tasks. Cons Not much, sometimes we encounter temporary bugs especially with chat screen under events. Review Source TK Tobias K. HR Management Hospitality Used the software for: 2+ years ### "Clear, simple and good support" September 24, 2024 4.0 I'll continue to use it and hope that feedback is heard and incorporated Pros Clearly organised functions, easy to use, runs smoothly on selected browsers Cons sometimes functions are updated that worked well before and cause more effort on the user side due to the update Alternatives considered [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/)[Personio](https://www.capterra.com/p/158622/Personio/) Reason for choosing Ubeya implementation process would be too much of a hassle right now Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) employee management got to difficult via WhatsApp Review Source Talk to a Capterra advisor for free and get results within 15 minutes.