# Page 4 | Ubeya Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Ubeya the right Catering solution for you? Explore 124 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/164999/Ubeya/reviews --- Ubeya 4.6 (124) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Ubeya ## Showing most helpful reviews Showing 76-100 of 124 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CS Craig S. Head chef Hospitality Used the software for: Less than 6 months ### "Some slight changes to the program." September 24, 2024 4.0 Pros Easy to copy shifts for multiple days. Easy to use app Cons When adding fulltime team members to shift. You cant search by department. Back of house, front of house. You have to start typing in the names. Or scroll throught the fulltime team Switched from [Humanforce](https://www.capterra.com/p/122077/Humanforce/) Not my decision to change. But this system is easier to use. Review Source RM Ramon M. Account Manager Hospitality Used the software for: 6-12 months ### "Great product" September 25, 2024 5.0 Really good. I like the platform, the design and the way it works. No complains at all. Especially the timesheet module on match days is really helpful. It might be a good addition to add a feature that you are noticed 15 min in advance that someone is not checked in yet. That gives you time to call these people instead of waiting for them being late or something. Pros It is a really good complete platform which I like to use. It is intuitive, the platform is improving every day and it helps me in my day-to-day job Cons That it was impossible to search for people who were already planned in. This was really time consuming and annoying, however Ubeya already solved the issue Review Source SC Sarah C. Catering Food & Beverages Used the software for: Less than 6 months ### "Ubeya review " September 24, 2024 5.0 Once you get your head around everything it is quite easy to use. Pros Easy to make sure the staff are in the correct area. Cons I would like to be able to add my own names into the planner. Switched from [Humanforce](https://www.capterra.com/p/122077/Humanforce/) This was a company wide decision. They trialled in some venues before switching us all over. Review Source KO Kelly O. Racing Assistant Entertainment Used the software for: 6-12 months ### "Overall good experience" March 7, 2025 4.0 Pleasant experience and relatively easy to use. Pros Visually good and relatively easy to use Cons Slow process of onboarding new members and changing job roles or rates Review Source CJ Chris J. Finance Manager Food & Beverages Used the software for: Less than 6 months ### "Time-saver" October 29, 2024 5.0 Overall, Ubeya has been a game-changer for managing our workforce with ease, streamlining scheduling, and making communication so much simpler. Pros Employees can view their schedules, confirm shifts, and even log hours, which saves so much time and eliminates confusion. The reporting tools are a bonus for tracking everything we need. Honestly, it’s been invaluable in keeping our operations smooth and our team happy. Cons The app can sometimes be slow especially during peak usage times. Review Source KA Kate A. Regional People Consultant Events Services Used the software for: Less than 6 months ### "Loving Ubeya" September 24, 2024 5.0 Very user friendly, easy to use and understand. Constant updates and improvements Pros Ease of use and functionality. Software is easily navigate able Cons Can't delete multiple applicants & cant copy uniform spec's to all Review Source MS Marc S. Sales Account Manager Events Services Used the software for: Less than 6 months ### "Highly recommended and easy to use" September 24, 2024 5.0 Really good. I quickly learnt how to use the platform and have no issues. Pros User friendly, Great interface. Well designed. Cons No issues that I can think of to be perfectly honest. I've used it for 4 months now and have run into no problems. Review Source TC Tilly C. Assistant Retail Manager Hospitality Used the software for: Less than 6 months ### "Ubeya Review" September 24, 2024 4.0 Over all good it is very easy to use once you have been trained on it. Pros It is easy to complete timesheets. I can see what time they got into the building and what time they have got to their area of work, the same as leaving. Cons I don't like that we cant book in constellation staff onto our planner. Review Source LK Louie K. Finance and Operations Manager Hospitality Used the software for: Less than 6 months ### "Ubeya Review" July 23, 2024 5.0 Pros All of it. Cons Cost, but it is worth it in the long run I think. Review Source LE Lucy E. Hospitality and Events Coordination Manager Food & Beverages Used the software for: Less than 6 months ### "Good start to our rollout" September 26, 2024 5.0 Pros Easy to use and it's efficiency. So far in our roll out it has been game changing for easy/speed of checking in staff. Cons We are in the early stages of rollout so hard to say as we are still finding our feet. Switched from [Humanforce](https://www.capterra.com/p/122077/Humanforce/) Unfit for purpose. Wasn't user friendly. Review Source MS Michael S. Director Staffing and Recruiting Used the software for: 1-2 years ### "Ubeya is a game changer for staffing agencies" February 12, 2024 5.0 Our experience with Ubeya has been excellent so far. The team is very helpful and pushes great updates regularly. A catch up regarding new features with the account manager from time to time would be beneficial to us to know what's included in new releases, how we make the most out of it and what's in the pipeline. Also, a discount would be nice after being with Ubeya for over a year and growing the number of users exponentially ;) Pros I've found Ubeya incredibly effective for streamlining workforce management. Its user-friendly platform simplifies the process of booking, scheduling, and managing payroll, significantly enhancing operational efficiency. The employee app is a standout feature, offering a seamless communication channel and easy access to shift information, which has greatly improved our team's engagement and responsiveness. Ubeya has been instrumental in optimizing our staffing procedures, making it easier to manage our workforce with fewer hassles. Cons For the cons of using Ubeya, the most notable limitation I've encountered is its slightly restricted capability for third-party integrations. While Ubeya excels in many aspects of workforce management, the platform could benefit from more extensive integration options to enhance its versatility and streamline workflows further. Review Source AK Alex K. Staffing Manager Hospitality Used the software for: 1-2 years ### "We love Ubeya - Elements of our business depend on it" March 1, 2024 5.0 Excellent. We are more than satisfied with the functions that Ubeya provides our business. Pros We use Ubeya in our day-to-day operations for workforce management, payroll administration, client engagement and much more. Meticulously designed software We love Ubeya and its user-friendly functions. Cons Lack of payroll services - We currently have to use an additional piece of software to execute payroll. If this could be incorporated into Ubeya we would utilise the service. Review Source Response from Ubeya March 4, 2024 Thank Alex! We're thrilled to hear that you love Ubeya! We have exciting plans to introduce a new feature soon, allowing you to conveniently invoice through Ubeya. We're confident you'll love this upcoming addition! JS Josh S. General Manager Staffing and Recruiting Used the software for: 2+ years ### "The Most Honest Review" February 29, 2024 4.0 We have had a very good relationship with Ubeya. We are a difficult client as we have some very specific needs that require customization to some reporting and platform features. We are very reactive, and tend to be demanding at times if there are issues. The team at Ubeya, all the way to the executive team, have always handled our needs with grace, and together we have formed a true partnership. As we have moved forward in our relationship over the years, there have been several moments that have helped both of our organizations learn about each other, and grow together. There have been challenges getting things just right for our needs, but also understanding that the platform must be right for all of Ubeya's other clients. Just like any relationship, if both sides operate from a place of love and contribution and communicate with humility and grace, the rest falls into place. That is the best way to explain our experience with Ubeya. It is the #1 tool that contributes to the success of our business. Our relationship with this organization has become more than a business critical transaction, but a truly personal connection that leaves no doubt that they care as much about our business as they do theirs. When making a decision to partner with a vendor like Ubeya, the caring of you and the people in your business, must come first. If you have an unwavering and unconditional caring for the needs of others and use every tool in your box to meet that need, the rest falls into place. That my friends is Ubeya. Pros The eagerness to adapt to our specific and customized business needs. Cons Sometimes they will roll out a change without consultation and it will interrupt our processes. Review Source Response from Ubeya March 4, 2024 Wow, thanks for this incredible review, Josh! We thrive on strong partnerships. By the way, are you familiar with the "product update" section in our help center? It will help you stay informed about every change we make and best practices. It might be useful for you! AL Amy L. Staffing Manager Events Services Used the software for: 6-12 months ### "Ubeya has changed my work life for the better " February 12, 2024 5.0 I LOVE UBEYA, it has changed my life and given me so much more time in my day. Pros The ease of scheduling has improved immensely for me since implementing Ubeya last year, I used to use a Excel grid and my cell phone to schedule and reconfirm staff, texting each individual their schedule and details of their shift daily, sometimes up to 50 staff per day. Cons There are still some features that I do not like, one being when someone declines a shift it sends me an email saying that they accepted the job, and online it still says they are available but by the red I know that they have declined. Also I don't like that there is not a confirm button back to me so that I know that staff know that they have been cancelled, if I have to cancel them. I would like it to be easier to reschedule someone to different shift on a different program without cancelling them first and then rebooking them. Review Source Response from Ubeya February 14, 2024 Appreciate your fantastic feedback! The mix-up between decline and accept seems like an easy fix. Please reach out and we'll take care of it! Additionally, our CS team would be happy to demonstrate how to effortlessly change shifts for workers. Lastly, great suggestion on the confirmation button! I take it to our product team to scope out. Thanks for sharing! DK David K. CEO Hospitality Used the software for: 2+ years ### "dineDK Private Dining" February 29, 2024 4.0 We have had a positive experience with Ubeya and the team over the years. Its a great product that just needs a bit of refining in areas to be perfect. Pros Ease of scheduling and communication with our contractors. Organizing payroll by event. Cons the small fields for notes on each shift. The inability to create fields on shifts that are functional prior to the close of the event. The lack of integration access from Zapier - would like to be able to see the fields within events and shifts so we can automate budgets and pay better for our management roles. Switched from [Nowsta](https://www.capterra.com/p/172778/Nowsta/) at the time they lacked interval comms features and the system was very rigid and didn't support our unique workflow. Review Source Response from Ubeya March 4, 2024 Thanks so much for sharing your feedback, we really appreciate it! We constantly do our best to tailor Ubeya to our customers' needs. While we're working on supporting more content under shifts and the ability to create additional ones, we'd like to hear more about your requirements from the Zapier integration. Please don't hesitate to get in touch with your CSM :) RP Riley P. Office and Resource manager Construction Used the software for: Less than 6 months ### "Ubeya Review " February 12, 2024 5.0 Really like Ubeya, the support team are friendly and helpful. Its great to have a better overview of everything that is happening. Pros Having a clear overview of current projects and upcoming projects. Having all employees saved with their qualifications and details. Seeing who has clocked in and out every day, knowing who to chase. Cons We had a couple of technical faults, where it wouldn't let us add people onto shifts, but this got resolved by the support team. An issue is also that the client cannot access the certificates or qualifications of the operatives we book on. Review Source Response from Ubeya February 14, 2024 We're thrilled to hear that Ubeya has positively transformed on your scheduling and your time management. The choice to refrain from sharing documents with the client aligns with GDPR regulations, aiming to safeguard personal information. However, we are actively working on finding a solution, recognizing it as an integral part of your collaborative efforts with the client. Stay tuned for updates! CO Courtney O. Owner Performing Arts Used the software for: Less than 6 months ### "Ubeya is the best option for my very specific staffing company" November 9, 2018 4.0 I searched for so many softwares that would do what I needed for my company. Majority of them were way overpriced. Ubeya was the closest software I could find to checking off majority of the boxes in my list. I have figured out ways to work around some of the things i needed in the app - primarily, I book multi day events without specific shift times, and wish their was an option to just book workers for multi days without needing to create a new shift per day. I love the customer support whenever I have a question. I love that the rate is included into the amount of workers used in a month. I love the chat/feed feature where you can send messages and ask questions to your workers - I just wish they could also respond with questions or answers directly on that feed if they have any. I would love a way to adjust the fields in the event to fields that work for me. You are able to do this in the worker profile to adjust fields, but not for the events. There are many fields in the event booking that I do not utilize and my workaround has been to just type in all my additional details in the notes section Overall, ubeya is meeting my needs for now. There is definitely room for improvement to make it the perfect staffing software, but for the price and budget in my small business, I’m looking for ways to using this for the first time this year. I’ve been very happy. Pros Being able to see staff’s availability Sending staff job offers quickly The app and push noficaitions How the staff can adjust their own profile The options for filters when selecting staff for events How it will inform you if a staff member is double booked Love the talk feature to send mass messages to staff Cons Can’t create multi-day events without creating a new shift per day. (My bookings are for full weekend availability so I don’t even need the shift feature -biggest complaint with the software for me ) Wish staff could reply and ask questions directly to you about questions for a job booking (besides having to open the chat or send a separate email) Wish staff could reply with comments on the chat feed Wish you could color coordinate the jobs based on client/employer In event view - wish you could filter down based on employer. In event creation - wish you could attach documents/pdf’s to each specific event. Wish you could adjust the fields in the event description to pre-dermined fields that work for you (currently I have to write majority of my details to the workers in notes field) Wish you as the admin received notification when people applied or confirmed jobs Wish there was a way to view ALL STAFF availability without having to create an event to view. Wish there was a way to pre-determine certain information into event fields based on client so you don’t need to manually include and type in every time you make a new event. Review Source TM Theo M. People Operations Manager Hospitality Used the software for: 1-2 years ### "Ubeya is Great" February 13, 2024 5.0 Pros The functionality is amazing + the team are always open to feedback. If changes need to me made they are done relatively quickly. The scheduling screen is great and easy to use too Cons When updating shifts it doesn't always update meaning we have to edit the shifts multiples times to make sure they are correct. Also, it won't let you add someone to a shift when they aren't tagged with a specific role - this means you have to edit the employee and then add them to a shift which takes too long Review Source Response from Ubeya February 14, 2024 Thanks so much for sharing your feedback, we really appreciate it! Regarding the issues you mentioned, please get in touch with our Customer Success team as you shouldn't need to update a shift more than once, and booking employees with a specific position is a setting we can tweak for you. We hope you continue to enjoy using Ubeya and look forward to hearing from you! CL CALEB L. Owner Staffing and Recruiting Used the software for: 1-2 years ### "Highly Recommended" March 1, 2024 5.0 Pros Easy onboarding Consolidates information Cons I haven't been able to successfully use the employer app, so I am constrained to the desktop version. Reason for choosing Ubeya I had used Ubeya previously as an employee. Review Source Response from Ubeya March 4, 2024 Hi Caleb! We're truly touched that you chose Ubeya again, this time as an employer! It's a pleasure to support your growth. We hear you on the limitations of the Business App. We can't wait to hear your thoughts on the upcoming upgrades! GC Geovana C. FOH Consutant Hospitality Used the software for: 6-12 months ### "Great App " February 15, 2024 5.0 Pros I appreciate the user-friendly scheduling system; it significantly streamlines the process of adding, deleting, and editing bookings. It has proven to be a valuable and efficient tool, making my tasks more manageable. Cons I find the feed feature quite beneficial for both candidates and us. It facilitates effective communication, making the overall process smoother and more transparent. Review Source Response from Ubeya February 20, 2024 Geovana, thank you! We're delighted to hear that you're enjoying the platform! NS Nic S. Business owner Staffing and Recruiting Used the software for: Less than 6 months ### "So ace i want to keep it quiet 😉" February 1, 2022 5.0 Amazing - thanks guys for a super fab product Pros Super easy to use, saves us hours of time and has great functionalty. The team are super helpful and came at at time when another similar systwm we were using ceased trading commercally … we love ubeya and have ended up with a superior product Cons No cons as the guys work with you to find a solution .. Reason for choosing Ubeya The team, the peoduct , thw value for money Review Source CM Citlali M. Owner Food & Beverages Used the software for: 1-2 years ### "Great app! " March 6, 2024 5.0 I'm very happy and will continue to use it. Pros It is really easy to set up and work with. Employees find it very easy to navigate the app Cons Sometimes new employees have an issue connecting to the company and have to contact support - the time difference can be a challenge Reason for choosing Ubeya Used it in the past, and switched to Nowsta because it integrates with another software I use, but it wasn't worth the move. Switched from [Nowsta](https://www.capterra.com/p/172778/Nowsta/) Ubeya has more features, and I find it easier to use. My staff likes it better too! Review Source mO matthew O. Recruitment Resourcer Hospitality Used the software for: 1-2 years ### "Ubeya is the best" March 7, 2024 5.0 Pros I use Ubeya as part of my daily recruitment toolkit. I find it helps me track and eliminate repeat hires. Cons Nothing I can think of really, it is a great piece of software. Review Source Response from Ubeya March 12, 2024 Thank you, Matthew! We truly appreciate your feedback. AW Anja W. CEO Consumer Services Used the software for: 1-2 years ### "Great product! " February 17, 2022 5.0 Great customer service - \[SENSITIVE CONTENT\]especially! Pros Love it! My team uses it everyday and we have a great system going. Cons Just wish there was a way to add auto-hours for flat rate employees without having to manually clock them in and out everytime. Review Source Response from Ubeya February 24, 2022 Hey Anja, Thanks so much for the review! We're happy that you're enjoying the system and getting the support you need. :) CB Cassie B. Operating Officer Food Production Used the software for: 6-12 months ### "Best event scheduling app for price" January 8, 2018 5.0 Scheduling events is a breeze, managing staff is a breeze! My staff is where they are supposed to be when they are supposed to be there. Pros Our brand ambassadors love the ease of use of this app. The developers really took care in designing an app that our end users can easily navigate. As the event coordinator, I rely heavily on the GPS locations at employee clock-in and clock-out. Our events typically are staffed by 1 person, therefore having the GPS locator is an absolute must-have for us, not only for our piece of mind but our client as well. Cons I cannot say this is a con, but the only drawback of a new software app would be: The developers are always improving the app, to make this even more user-friendly. The changes are not dramatic, but I do have staff that is not very savvy with electronic devices, they do sometimes have difficulty with change. I will say the changes are always an improvement and welcomed by management, in fact - we have requested changes of certain features to accommodate our business model, and the developers were friendly and made even better improvements than I had envisioned. Review Source Response from Ubeya January 10, 2018 Wow Cassie we're blushing! So happy about your experience with the GPS functions being so pertinent to your business. We definitely have more improvements and tweaks as we grow, but we promise to make updates as user friendly as possible - even for non-tech savvy users! Talk to a Capterra advisor for free and get results within 15 minutes.