# Page 5 | Ubeya Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Ubeya the right Catering solution for you? Explore 124 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/164999/Ubeya/reviews --- Ubeya 4.6 (124) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Ubeya ## Showing most helpful reviews Showing 101-124 of 124 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Spencer T. Event Coordinator Food & Beverages Used the software for: 6-12 months ### "Fantastic for Staffing & Recordkeeping" November 13, 2018 5.0 Highly recommend it for a business where you need consistent event/program staffing. Very easy to have new individuals sign up and join your group, as well. No jumping through any hoops. Pros Ease of use- simple for both the company and the user. We have the ability to enter ALL necessary information regarding an event, and no longer have to continuously chase after people who want to work with us. Very practical when we are looking for extra help. Cons The color scheme can get a bit confusing, lots of different colors for different reasons (not enough staff requested, etc.). Also, the date layout starts on Monday rather than Sunday, so it gets confusing when using other programs with a calendar. I've tended to put an event on the wrong day by accident. Review Source OR Ophir R. Event Manager Leisure, Travel & Tourism Used the software for: 6-12 months ### "Great product - wonderful user experience" October 27, 2022 5.0 Wonderful Pros I absolutely love the scheduling system and the time tracking, it has made my life easier and saved me a lot of time! I like the fact that I also have my admin app. As an event manager you can't always open your computer, so an app is a great solution.I got great feedback from my employees about their app. They say it's very easy to use and answers exactly everything they need. Cons The only issue I had was with multi-day events, but after I requested it they replied that they are working on it and it should be out soon. Great customer success! Review Source MW Mike W. Recruitment Consultant Hospitality Used the software for: 1-2 years ### "Good Service" February 29, 2024 5.0 Pros Ease of use as well as able to track what our bookings. Cons Would like option to remove release requests from candidates Review Source Response from Ubeya March 4, 2024 Thank you, Mike! You can easily fix this by going to your account settings > Scheduling & Timesheet and turning off "Allow staff to request a shift release." You can always use our Support Chat if you have any questions. We're happy to help! Ivory C. Event Coordinator Events Services Used the software for: Less than 6 months ### "Phenomenal app that was easy to learn and incorporate into my business" November 16, 2018 5.0 The onboarding was very hands on and any follow up questions they replied with in a day. They really want to make sure you get the most out of the app and can leverage all the functionality of the app. I appreciate that. Pros As a small business owner I am wearing a ton of hats and I had no system to manage my employees. Before the app there were a series of phone calls and emails needed to secure the staffing and set schedules. Now it's as smooth as butter. I enter the event information and send it to my team. The app gives my staff all the information they need which has cut down on last minute calls to me. The clock in and clock out feature has everyone arriving on time because there is more accountability with this app. I am a huge fan and have been able to expand my team and will continue to use the service. Cons Something they are working on but right now sometimes I need multiple shifts on one day on one event and that is not possible. Review Source Seth W. Founder + Director Staffing and Recruiting Used the software for: 6-12 months ### "Has revolutionized our event staffing process! Game changer!" January 8, 2018 5.0 Saves time which in turn saves money. Took away a lot of human error and repetitiveness. Allows our staff to keep track of their work easily as well. Pros The simplicity and effectiveness of booking our staff. The staffing presentation to our clients is great! Cons Sometimes the App is not as robust as the desktop version. Once and awhile some non-crucial glitches occur, but they are always quickly fixed. Review Source Response from Ubeya January 10, 2018 Great feedback Seth! We love having you and your team onboard! We just released the new app at the beginning of the month, in the new rebuilt app we'll be able to do even more with the mobile Admin Panel. Brian P. Brand Ambassador and Field Manager Events Services Used the software for: 6-12 months ### "An Evolving Platform" November 9, 2018 4.0 Their customer service is great. They are very responsive and always eager to help. The admin software has made our lives so much easier. The staff side just needs some tweaking and a more robust messaging feature needs to be rolled out. Pros How receptive they are to our feature suggestions and how quickly they are implementing updates. Cons UI for staff is a bit confusing (i.e. clocking out for break vs out of the shift). The messaging feature is still not refined so we have to use another program for the time being. Hoping that will change soon. Review Source NP Naima P. Account Manager Retail Used the software for: 6-12 months ### "I think it is a comfortable software" February 29, 2024 5.0 Pros The different views of the scheduling screen and the capacity to add information Cons Some features and modules can not be modify Review Source KC Kelsey C. Experience Producer Events Services Used the software for: 1-2 years ### "Time Saver" August 19, 2020 5.0 Ubeya has saved us so much time in staffing which allows me to focus on more creative aspects of my job, which in turn has helped us be more successful. I can’t believe we used to do this all through email! Pros Ubeya completely streamlined our staffing process. Checking staff availability and assigning them to work shifts is so easy. I love seeing my calendar go green with all my fully staffed events on Ubeya. The ability to send message out to scheduled staff ensures we don’t miss sharing any important details. Cons I look forward to a more sophisticated shift time availability checker so I can assign staff multiple events a day without any double booking Reason for choosing Ubeya Pricing model (pay as you use), ease of use Review Source EO Ellis O. Assistant to the Hiring Manager Consumer Services Used the software for: 6-12 months ### "I Use Ubeya as an Administrative Assistant and to Clock In/Out When Managing Events " November 20, 2018 5.0 Pros Ubeya is pretty perfect for use from a staffing company. I used to work for a dozen staffing companies and now I just work for one. I think staff profiles on Ubeya look sleek and professional​ compared to some other sites I've seen. You can also have as little or as much information on these profiles as you want and very customizable on both ends. Cons Any problems I run into can be fixed because of the customizability my employer has over the software. From my perspective​, Ubeya is rock solid. That said -- A lot of our staff get confused when they are starting out because the online Ubeya profile and the Ubeya app are completely separate​ things. In a perfect world, our staff could edit their profiles and upload photos from the app, too. Also, the Chat feature on the Ubeya App has never worked for my iphone 6. When I click on "chat" it simply says {"status": "Failed", "msg": "Invalid arguments"} Review Source VR Verified Reviewer Lead Operation Event Coordinator Hospitality Used the software for: 1-2 years ### "TKPNY" November 9, 2018 5.0 I been using this software over a year. Super convenient and easy to work with. Pros What I like the most about Ubeya is the payroll report Cons So far our team its satisfied with this software Review Source Kelly L. Owner Events Services Used the software for: Less than 6 months ### "We've been using Ubeya for just over a month. one of the team member is our customer service person and is great." May 5, 2018 4.0 Pros My staff loves seeing the schedule weeks in advance where possible. I like being able to assign shifts as well as having staff bid on shifts. Cons The mobile app keeps closing. That's the biggest drawback. My staff frequently sees prompts reminding them to clock in even after they've done so. When I log in from the mobile app, it closes unexpectedly on me as well. Review Source KB Kristen B. Event Coordinator Photography Used the software for: 1-2 years ### "Ubeya Review" November 19, 2018 5.0 My overall experience with Ubeya has been great! CSR has helped me with all my questions and concerns. She has been great! Pros The reliability of the software! I also like the ease of scheduling Cons One part of the software that I do not like is how my staff can sign up for specific events and not a day/time. Sometimes we have a lot of events in one day, and I wish I could see a list of who is available that day and not by event. Review Source LM Luke M. Director of Concierge Services Hospitality Used the software for: 6-12 months ### "In need of additional functionality" November 20, 2018 4.0 Overall I would say that my experience has been positive. Ubeya does well what it is designed to do, it is perhaps simply not designed for my particular needs. Pros I appreciate the speed with which adustments can be taylor made for the user and the ease with which staff can access all pertinant information. Cons It does not yet have the kind of scheduling capactiy that other systems do. Review Source SC Sandra C. Director Events Services Used the software for: 1-2 years ### "Ubeya User Review" July 20, 2021 5.0 My overall experience with Ubeya has been great. I would recommend this to others. Pros What I like most about this software is how it keeps me and my staff organized. My event roster is all on one page with all their contact information. It provides a professional and streamlined appearance to clients. Cons As far as I'm aware, there isn't anything that I would change. It serves its purpose for my needs so I am very satisfied. Review Source Response from Ubeya July 22, 2021 Thanks so much for your review! We're doing everything we can to create the best possible experience for all our clients. We're happy to see you are benefiting from our platform! :) JF Jason F. Logistics Events Services Used the software for: 1-2 years ### "Effecient" November 9, 2018 5.0 We use this every day, adding/deleting events, we have over 100 staff that use this daily. It's a great tool for scheduling staff for events and for communicating with staff. Pros Easy and quick to use, for administration, managers, and staff. Cons Initial set up was difficult, but the folks @ Ubeya helped us quickly every time we needed it. Review Source JK Jordyn K. Event Staffing Manager Staffing and Recruiting Used the software for: 6-12 months ### "Absolutely amazing! Made my life so much easier and allowed me to focus on other tasks." January 8, 2018 5.0 I've been able to condense and streamline my booking process which has diminished the amount of redundancy and manual mistakes. Pros The ease of use, thus, the amount of time it saved me. Really has been such a blessing not just for me as the Booker, but to our staff. Cons That we didn't have this 10 years ago! Sometimes there are app glitches, but which app doesn't have that? Review Source Response from Ubeya January 10, 2018 Great stuff Jordyn! We love how you get our product: our goal is improve operations for both management and staff! BD Bernard D. CEO Food & Beverages Used the software for: 6-12 months ### "Excellent Service and Software " September 15, 2020 5.0 5 stars Pros Excellent Service and Software! Many thanks for all your help and support. Ubeya is a game changer for Château Staffing and continuously is improving us. Cons Everything works well and I am happy with what I am getting Review Source JW Jeff W. Staffing Manager Events Services Used the software for: Less than 6 months ### "Laptop Friendly, Phone Challenging" November 21, 2018 4.0 Overall, we are pleased with how simply it has made staffing for our business. We are excited to continue helping to refine the app. Pros The interface is super simple from an employee and administrative perspective. It is smooth, simple and easy. It is visually appealing as well. The interactions with employees is great. The notifications and messages are well constructed. Also, the staffing link pages are a great way to present staff to clients that look extremely professional. Cons It completely eats my cell phone battery when running. It also isn't easy to use on the phone. Entering Clock IN/Clock OUT functions are not easy. In general, the app can be buggy/glitchy and doesn't always operate as intended. Review Source MS Mike S. Owner Food & Beverages Used the software for: Less than 6 months ### "The Missing Link" November 16, 2018 5.0 Outstanding, they found us and we're lucky they did. We spoke about a product like this for two years prior to working with Ubeya, it has changed a huge pain point into an advantage in execution for us! Pros As a caterer, this was the missing link to staffing our full service events that we were waiting for. -Organizes us. -Makes it easy to sign up for shifts, it's challenging communicating with folks, this makes it easy for them to use. -All of the info needed by managers & staff in their hand! Cons We use additional tools for regular daily staffing in our commissary. It would be great to eventually have the functionality to do this as well. It's not a great fit for this use. Review Source RC Rebecca C. Payroll Manager Accounting Used the software for: 6-12 months ### "Quick & Easy Access to Customer Service" March 1, 2018 5.0 Easy and fast customization. Pros Easy to contact the Ubeya team to ask questions or make changes with very quick response times. Whether it is how to use something, or change, I did not have to wait. Review Source JD James D. Director of West Coast Used the software for: Less than 6 months ### "Great!" March 1, 2018 5.0 Pros It works. Have had many programs that fell flat on what they promised. If something is quite functioning in a satisfactory manner, I can simply connect with the tech staff via the chat function and they correct it in a day. Cons Some repetitive actions but I believe they are working on it. It can be a bit tedious to go in and out of each event constantly to make simple adjustments or view the replies. Review Source RM Rafaela M. Booker Used the software for: Less than 6 months ### "Great but needs improvements " January 4, 2018 4.0 Pros It make so much easier the booking process. And more organized. Easy way to ask people availability and keep the contact information. Cons The software needs improvement like events for more than one day. The way how they organize the cars or show and send notification. Also littler improvements on the way we ca see the events!!! Review Source DR Danielle R. CEO and Founder Used the software for: Less than 6 months ### "The onboarding process with Ubeya was super easy and their team has been extremely accommodating. " January 5, 2018 5.0 Pros They are very quick to help create custom solutions to meet our specific needs and have been extremely patient with all of our questions and changes. Cons There are still some features that they don't have but they have assured me they are coming down the pipeline. Review Source Response from Ubeya January 10, 2018 Thanks Danielle, we are excited to have you and PDX onboard. Yep, we have some exciting features in development on our 2018 road map. RK Richard K. Business Development Manager Hospitality Used the software for: 6-12 months ### "Great for Restaurants and Smaller Spaces" November 16, 2018 4.0 Pros Comprehensive functionality, especially to communicate with staff on their cell phones. Cons Still a bit clunky for our use that includes multiple rooms and events in one facility. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.