---
title: "QReserve Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about QReserve Software - reviews, pricing plans, popular comparisons to other Meeting Room Booking System products and more."
source_url: "https://www.capterra.com/p/165001/QReserve/"
page_type: "product"
language: "en"
---

# 

 QReserve Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

QReserve

## What is QReserve?

Real-time scheduling for meeting rooms. Set user access rules and allow users to book from the web, mobile device, booking kiosks, or live maps/floorplans. Track actual usage with check-in/out procedures, auto-cancel late or no-show reservations, invite guests to reservations and request RSVPs, and integrate with your Outlook or Google calendars.

## What is QReserve used for?

[Scheduling](https://www.capterra.com/scheduling-software/)[Reservations](https://www.capterra.com/reservations-software/)[Resource Management](https://www.capterra.com/resource-management-software/)

Top alternative

Featured

Overall rating

Based on 38 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$165

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for QReserve?[Manage this product listing](https://www.g2.com/products/qreserve/claim_requests/new?auto=true)

## QReserve Overview

Updated September 2026

AI summary

QReserve enables organizations of all sizes to manage room bookings, resource scheduling, and asset reservations through an online platform with a user-friendly interface and extensive customization options. Supporting appointment scheduling, asset tracking, and space management, it features calendar sync, reporting, third-party integrations, and multi-location support, and is accessible across web and mobile devices.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### QReserve

4.9 (38)

VS.

[4.8 (1,193)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting Price

$165

Flat Rate, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (38)

Ease Of Use

4.8 (1,193)

Value For Money

4.8 (35)

Value For Money

4.7 (1,154)

Customer Service

4.9 (35)

Customer Service

4.8 (1,144)

## QReserve alternatives

[4.7 (1,132)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (226)](https://www.capterra.com/p/132372/Skedda-Bookings/reviews/)

Starting price

$249.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)

[4.7 (796)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)

[4.6 (1,290)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

Starting price

$9.90

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/140086/Simplybook-me/)

[View all alternatives](https://www.capterra.com/p/165001/QReserve/alternatives/)

## FAQs about QReserve

Overview

### Which roles and teams benefit most from QReserve?

QReserve is most used by operations leaders, lab and facility managers, and program administrators who coordinate shared spaces, equipment, and staff time. Project managers use it to streamline scheduling and resource availability, while directors and executives rely on it for operational oversight, usage visibility, and more efficient planning across complex environments.

Answer based on 38 reviews

Overview

### What company size and industries is QReserve built for?

QReserve is built for small businesses and research organizations, with 47% of reviewers from small companies and 29% from Research. It also fits enterprise environments, which represent 37% of reviewers, especially in Education Management at 21% and Higher Education at 11% for managing shared resources, spaces, and equipment.

Answer based on 38 reviews

Features and Usability

### What are the key features of QReserve?

QReserve offers room booking, space reservation, equipment management, and resource scheduling for managing shared assets and locations. It also includes calendar sync, availability indicators, check-in/check-out, approvals, role-based permissions, reporting and analytics, and integrations such as API, Single Sign On, Microsoft Outlook Integration, and iCalendar support.

Integrations

### Which third-party tools and platforms does QReserve integrate with?

QReserve integrates with Microsoft Outlook, Google Calendar, Heartland Payments+, Okta, Slack, and Microsoft Azure. It connects to calendar, payment, identity, and collaboration platforms, covering the core systems used for scheduling, billing, single sign-on, and team coordination.

Answer based on 11 reviews

Getting Started and Support

### What training and onboarding options does QReserve offer?

QReserve provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation serves as written reference material, and videos provide visual self-paced guidance for teams getting started.

Answer based on 5 reviews

Getting Started and Support

### What customer support options does QReserve offer?

QReserve offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep support. Users describe the support team as responsive, helpful, and strong during setup and customization, with some saying it makes the learning curve easier and helps resolve issues quickly.

Answer based on 6 reviews

Features and Usability

### Is QReserve easy to navigate for staff and customers?

QReserve offers a clean, modern interface that many staff members and end users learn quickly for booking rooms, equipment, and services. The tradeoff is that deeper customization can make navigation feel busy at first, especially for new users or on mobile, though setup guidance and support help reduce friction.

Answer based on 17 reviews

Features and Usability

### How easy is QReserve to set up and use day to day?

QReserve works well for daily reservation management once teams complete the initial setup and learn the workflow. Small teams, labs, and multi-location operations often find booking and administration straightforward, but complex configurations can create a learning curve for first-time users, making support and tutorials important during rollout.

Answer based on 17 reviews

## Features

AI summary

Based on 940 Meeting Room Booking System reviews

Capterra data shows that buyers of meeting room booking systems rank the following features as their top priorities:

-   **Booking Management** (**53%** of reviewers rated this feature as critical)
-   **Online Booking** (**49%**)
-   **Resource Management** (**70%**)

QReserve supports all three of the features reviewers value most: **Booking Management**, **Online Booking**, and **Resource Management**. Together, these capabilities help businesses coordinate reservations, give users an easy way to book spaces online, and manage rooms and shared assets more effectively, allowing teams to reduce scheduling conflicts and make better use of available resources.

Booking Management

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Online Booking

4.9 (16)

93.75% of 16 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

User Management

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Calendar Management

4.8 (12)

75.00% of 12 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Real-time Scheduling

4.5 (10)

80.00% of 10 reviewers that rated this feature as important or highly important

Based on availability, instantly confirm or deny a request when a new booking is made

Resource Scheduling

4.9 (10)

80.00% of 10 reviewers that rated this feature as important or highly important

Allocate and manage resources, such as employees, equipment, facilities, and other assets

QReserve 151 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activities Booking: Allows businesses to offer customers reservations for a variety of activities.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Indicator: Indication whether a resource is available or protected from allocation
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Barcode Recognition: The ability to identify a barcode on or within an image or packaging
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs
- Categorization/Grouping: Organize and group data or items based on various criteria
- Check-in/Check-out: Track the status of assets and whether they're checked in or out
- Class Scheduling: Schedule in-person or online classes
- Client Database: Electronic storage of stakeholder contact information
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Management: Manage, organize, and store contact information
- Contract/License Management: Track, store, and access client contracts or licenses
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Credit Card Processing: Accept and process credit card transactions
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Capture and Transfer: Import, collect, and capture data from multiple sources
- Data Import/Export: Import and export data to and from software applications
- Data Storage Management: Manage and store data in a database
- Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Disposal Management: Plan when and how to dispose of outdated or decommissioned assets
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- EDI: Transfer of data from one computer system to another
- Electronic Laboratory Notebook: Built-in Electronic Laboratory Notebook tools or integration with third-party ELN solutions
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed
- Equipment Tracking: Track the location of specific equipment at all times
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
- Floor Plans & Maps: Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour
- For Offices: Designed to be used in offices
- For Retail: For Retail Stores
- Forecasting: Form predictions based on past and present data/trends
- Group Reservations: The ability to reserve times in groups.
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- Historical Reporting: Information, data and reports that are being tracked over time
- Instrument Management: Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more
- Internal Meetings: For use in meetings within the company
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Language: Manage and support multiple languages
- Multi-Location: Manage and support multiple locations
- Multiple Projects: Ability to handle several projects simultaneously
- Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Payments: Accept and process online payment transactions
- Payment Processing: Accept, record, and reconcile financial transactions
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Projections: Estimate or forecast of a future scenario based on the study of present trends
- QR Codes: Matrix barcode that stores information
- Rate Management: Track/optimize rates in relation to usage
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Rental Management: Streamline, automate and manage the rental of properties, facilities, assets, or equipment
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Resource Request: Approve or reject incoming requests for resources based on need and user permissions
- Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Room Availability Schedule: A calendar that shows when rooms are occupied and available
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
- Sample Management: Manage and track the state, location and condition of materials collected for examination
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Space Management: Manage occupancy and space utilization in facilities and buildings
- Space Reservation: Manage the reservation of workspaces
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards
- Third Party Booking: Allows bookings to be made through a third party service
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Utilization Reporting: Track the frequency of asset usage
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Visitor Management: Allow organizations to streamline the check-in process for visitors.
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Website Integration: Seamlessly integrates with 3rd party websites
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.7 (38)

4.7

Based on 38 reviews

## Pricing

Value for money

4.8 (35)

Free Trial

Core

$165.00

Flat Rate,Per Month

Value for money

4.8 (35)

4.8

Based on 35 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Okta](https://www.capterra.com/p/119653/Okta/)[

Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (35)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (35)

4.9

Based on 35 reviews

## User reviews

Overall rating

4.9

Based on 38 reviews

Filter by rating

5(36)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

HG

Harry G.

Shop Manager

Higher Education

### "Amazing Reservation Management and CRM Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 7, 2025

QReserve has been an invaluable resource to our shop to keep our member activity and reservations organized. The amount of customization available on QReserve is amazing and their customer support is some of the best I've experienced.

Pros

The best part of QReserve has been the support provided by them and their lighting fast implementation of changes and features we've requested. Their customer support is absolutely top notch. The easy to use CRM (customer relationship management) portion of the software has been one of my favorite features as well as the ease of reservations management. Being able to lock reservations behind credentials has been immensely useful to us for shop member safety. We are still learning and finding new features and ways to maximize our use of QReserve. Overall an excellent piece of software.

Cons

The time it took to setup our site was long and somewhat tedious, but once completed it operated very smoothly. Just learning to navigate QReserve does take a bit of time as well, as there are so many options to play with and customize. However, once the initial setup was done we were able to really hone it in to our needs.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BK

Brett K.

Assistant Director, ASU Chandler Innovation Center

Education Management

### "Event space and Makerspace Dream Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 27, 2025

Fantastic, I would absolutely implement again. It was a software solution that easily scaled up with the business too. Even our not-so-techy employees use and love it.

Pros

Qreserve's team is super helpful and responsive. We had a lot of complex software requirements to implement. We were able to figure out how to do most of them on our own, but the last couple we needed advice. Qreserve's team answered our questions and sometimes provided even better ways to do things over email in usually just a couple hours.

Cons

Having users verify their password during sign-up confuses many users

Alternatives considered

[Mazevo](https://www.capterra.com/p/209672/Mazevo/)

[EZFacility](https://www.capterra.com/p/54308/EZFacility-Club-Management/)

Reasons for choosing QReserve

It was the only software that fit the requirements we had outlined. The most important being is we were able to mix and match permission levels and they were not linear. Someone could be credentialed on our welders and sewing machines, rather than having to do a linear set of classes to "advance" permission levelsMust haveOnly users that have taken a specific safety class can reserve equipment YESUsers can register for safety classes online, the class has capacity limits YESUsers can see the equipment calendar and book without approval YESSupports ~600 active users YES with +$50/monthAdmins can adjust available hours of equipment YESAdmins can limit the number of reservations users make on a certain piece of equipment per time period YESAdmins can limit how far in advance users can book equipment YESAdmins can take tools down for maintenance YESAdmins can schedule safety classes out and users can register online YES Nice-to-haveMobile friendly YESEmail reminders for class registration and equipment reservations YESManage smaller tooling usage/reporting. Tooling that wouldn’t necessarily be reservable like precision machining instruments YESPost external events for external user registration (tours, new user orientation, community workshops) Can embed a Qreserve calendar into a website but registration form would be outside of QreserveRun equipment usage reports YESManage temporary or recurring safety certifications YES starting at $280/month. This would only be needed if there was a mandatory recurring ASU shop safety class that students had to take every year. Would not be needed for specific equipment classes.Integrates with payment processing for materials store Integrates with Stripe. May not integrate with ASU preferred payment processor. TBDWhen creating a class event, also reserve a group of tools No\[sensitive content hidden\] – The idea here would be to limit reservations to lets say 2 weeks out in advance for all users. We would always schedule our safety classes 2 weeks in advance. It would just help save us a step to not individually reserve equipment aligned with our class calendar.Admins can set permission levels by user group. Students could reserve laser cutters for up to 2 hours while staff could reserve up to 4 hours

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

HR

Hayley R.

IT Systems and Project Manager

Education Management

### "Extremely Positive Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 19, 2024

It has been an extremely positive experience.

Pros

QReserve has the best functionality of resource booking systems on the market. The system is intuitive to navigate with easy-to-follow user guides to help you set it up. If you have any issues or questions their support responses are extremely fast and helpful.

Cons

I currently don't have anything I dislike.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MS

Masood S.

Manager Enterprise Solutions

Education Management

### "QReserve is definitely a winner."

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 19, 2024

So far we are very happy with the product.

Pros

We have been using QReserve for more than 2 years now and so far we haven't had any issues. It is extremely flexible.

Cons

Well, so far we do not have any specific item which we can say we do not like. I guess user interface can be a little better.

Alternatives considered

[Envoy](https://www.capterra.com/p/143721/Envoy/)

Reasons for choosing QReserve

QReserve outscored them in Price and flexibility.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BK

Brian K.

Machine Shop and Lab Coordinator

Education Management

### "Great tool with excellent customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 13, 2024

Overall we've had a great experience with QReserve. The platform itself is very comprehensive and can fit practically any use case with enough tinkering with the settings, and the user-friendly interface meant our staff and general users got comfortable with the system quickly. By far the best part of using QReserve has been the team behind it - they are quick to respond to any questions about the product, and critical bugs or issues are rectified within days or even hours of being brought up.

Pros

Huge assortment of features and functionality, comprehensive documentation, and a development team that is very quick to help and very open to feedback

Cons

The amount of settings and features can sometimes be overwhelming

Alternatives considered

[TimeTap](https://www.capterra.com/p/139709/TimeTap/)

[Jira](https://www.capterra.com/p/19319/JIRA/)

Reasons for choosing QReserve

Much better functionality and ease of use, while also being less expensive

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RO

Roie O.

Core Services Manager

Research

### "Great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 22, 2024

Responsive, friendly customer service. Can't recommend the team enough!

Pros

QReserve is a highly customisable schedule management app that works better than anything else. We have used a number of scheduling softwares to manage booking of our hundreds of pieces of lab equipment across multiple sites, and QReserve is clearly the best. The interface is easy to use for both admin and end users, and the additional modules mean you can customise a cost-effective solution for your business.

Cons

can't think of anything off the top of my head,

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Started out in outlook then used LabArchives Scheduler for a while which became buggy for us due to some licensing issues with affiliated organisations so we started looking for a new solution. Turns out QReserve was better all around anyway.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MZ

Marek Z.

Service Team Lead

Broadcast Media

### "Available booking system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 9, 2024

I would recommend it to anyone, that needs simple yet good booking system.

Pros

Ease of use, once you figure out your workflows.

Cons

There are some limitations for the resource reservations, that we needed to find workarounds as checkout sending emails etc.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

better tracking possibilities and reporting that the standard resource tracking.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 15, 2024

Hi Marek - thanks so much for taking the time to write this thoughtful review! We have taken note of your feedback and will discuss with our product team. Thanks for being a QReserve customer.

KP

Kim P.

Programs and Operations Manager

Non-Profit Organization Management

### "Hub350 use of QReserve"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 4, 2024

Overall, QReserve has worked very well for us. The team is great and we love how customized the platform can be. They are always available to set up a meeting and discuss our questions and solve our needs. We love that it is a product that has been created in Ontario, Canada.

Pros

QReserve is a great platform for our company's use for guests to reserve work spaces and meeting rooms, or request to use our event space. The QReserve team is so wonderful to work with during set-up and as we have grown, they have been able to help support changes to make the platform work with us. They are very knowledgeable and can make many customizations that will work best for you.

Cons

The only negative comment we have heard, is from new users, who find it difficult to navigate the first time booking.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 15, 2024

Hi Kim - thanks so much for your thoughtful review! We will definitely bring your navigation feedback to the product team to discuss. Thanks for being a QReserve customer!

JA

James A.

Mass Spectrometry Facility Manager

Research

### "Flexible and feature rich booking and assett management software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 18, 2023

Overall excellent we've been able to solve most complex problems with resource managment that we've struggled with previously.

Pros

QReserve provides a simple pricing structure with all features available as standard. The web interface is really clean and user-fiendly both on mobile and desktop which was important for our users. The flexibility of the resource and user management is excellent a fully functioning API is available to interface with other software systems and QReseve have even developed their own scripting languange which enables complex calendar booking rules to be implemented where needed. We paid a setup fee which was well worth it as we were up and running within a couple of weeks across ten research cores in our Faculty. Ongoing support has been excellent with quick responses, regular updates to fix bugs and add many new features. We don't yet have SAP integration but implementation of this system has save our finance office two days per month in staff time when processing access charges. QReserve has also setup multiple customisable reports for us to work with our internal processes.

Cons

Everything is excellent but it worth saying as this is a fully featured and flexible software there is a learning curve at the beginning when working with and setting up complex resources however if you do have issues the customer support is really good.

Switched from

[iLab](https://www.capterra.com/p/268477/iLab/)

Lower cost for more features, infinitely better customer support, much modern and user-friednly interface and particulrly QReserve is mobile friently.

Reasons for choosing QReserve

Clean, professional user interface, fully featured with no complex pricing structure, ease of setting up admin role, scripting language, mobile friendly,

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JW

Jeff W.

CEO

Entertainment

### "One Of a Kind Software Solution for Large Studios"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 16, 2023

Our experience with QReserve has been truly excellent. It's the only product that has the complex schedule that we need married with the ability to invoice and pay with dynamic pricing. I spent a few years looking at MANY other solutions and QReserve has had solutions for our unique business.

Pros

One of the best things about QReserve is the ability to track an unlimited number of resources and easily see what is still available to book. The other best thing is their responsiveness to our growing business needs. The developers are always equipped with a solution to help us build unique custom features that are critial to our success.

Cons

The only thing that could be improved is that it could update in real-time. Our team has to refresh screens in order to see new bookings that come in.

Reasons for choosing QReserve

The ability to see all of our resources at a glance, booked by the hour, and combined with the ability to pull reports and create invoices makes this solution truly superior.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/165001/QReserve/reviews/)

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