# QReserve Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is QReserve the right Meeting Room Booking System solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/165001/QReserve/reviews --- QReserve 4.9 (38) [View alternatives](https://www.capterra.com/p/165001/QReserve/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of QReserve Ease of use 4.6 Customer Service 4.9 ## Pros and Cons in Reviews HG Harry G Shop ManagerHigher Education, 2 - 10 employeesUsed the software for: 1-2 years. “The amount of customization available on QReserve is amazing and their customer support is some of the best I've experienced.“ August 7, 2025 KR Keisha R Facility SupervisorResearch, 51 - 200 employeesUsed the software for: 6-12 months. “We just starting to use QReserve to book our technical and husbandry services now and it has so far been a little difficult for our clients to navigate through.“ January 12, 2023 RO Roie O Core Services ManagerResearch, 201 - 500 employeesUsed the software for: More than 2 years. “The interface is easy to use for both admin and end users, and the additional modules mean you can customise a cost-effective solution for your business.“ July 22, 2024 RS Ross S managerEducation Management, 11 - 50 employeesUsed the software for: 6-12 months. “QReserve's mobile interface can be a bit difficult to navigate at times“ January 12, 2023 KP Kim P Programs and Operations ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “They are very knowledgeable and can make many customizations that will work best for you.“ July 4, 2024 RM Robert M Athletic DirectorHigher Education, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Managing resources and calendars is a bit clunky. “ November 17, 2020 JA James A Mass Spectrometry Facility ManagerResearch, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “The flexibility of the resource and user management is excellent a fully functioning API is available to interface with other software systems and QReseve have even developed their own scripting languange which enables complex calendar booking rules to be implemented where needed.“ January 18, 2023 ## Showing most helpful reviews Showing 1-25 of 38 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Adam H. Senior Scientist Research Used the software for: 6-12 months ### "Easy to use and easy to implement" November 24, 2020 5.0 Equipment booking and management is much easier compared to running everything from different excel sheets, outlook calendars, etc. User feedback has been excellent so we're very happy with this system. Pros Our lab booking was run off of outlook/sharepoint calendars which became problematic as our site expanded, such as bookings not syncing or double-bookings. QReserve provided the solution to these issues and more with usage reports. The ease-of-use is a key feature and very little training (if any) was required for users to start using. Managing resources and users is also very easy from an admin point-of-view and the customisation of each resource is fantastic. Cons Very little to complain about. Any ideas we have had for improvement, QReserve have welcomed the feedback and added features in their updates. Review Source BK Brett K. Assistant Director, ASU Chandler Innovation Center Education Management Used the software for: 1-2 years ### "Event space and Makerspace Dream Software" February 27, 2025 5.0 Fantastic, I would absolutely implement again. It was a software solution that easily scaled up with the business too. Even our not-so-techy employees use and love it. Pros Qreserve's team is super helpful and responsive. We had a lot of complex software requirements to implement. We were able to figure out how to do most of them on our own, but the last couple we needed advice. Qreserve's team answered our questions and sometimes provided even better ways to do things over email in usually just a couple hours. Cons Having users verify their password during sign-up confuses many users Alternatives considered [Mazevo](https://www.capterra.com/p/209672/Mazevo/)[EZFacility](https://www.capterra.com/p/54308/EZFacility-Club-Management/) Reason for choosing QReserve It was the only software that fit the requirements we had outlined. The most important being is we were able to mix and match permission levels and they were not linear. Someone could be credentialed on our welders and sewing machines, rather than having to do a linear set of classes to "advance" permission levelsMust haveOnly users that have taken a specific safety class can reserve equipment YESUsers can register for safety classes online, the class has capacity limits YESUsers can see the equipment calendar and book without approval YESSupports ~600 active users YES with +$50/monthAdmins can adjust available hours of equipment YESAdmins can limit the number of reservations users make on a certain piece of equipment per time period YESAdmins can limit how far in advance users can book equipment YESAdmins can take tools down for maintenance YESAdmins can schedule safety classes out and users can register online YES Nice-to-haveMobile friendly YESEmail reminders for class registration and equipment reservations YESManage smaller tooling usage/reporting. Tooling that wouldn’t necessarily be reservable like precision machining instruments YESPost external events for external user registration (tours, new user orientation, community workshops) Can embed a Qreserve calendar into a website but registration form would be outside of QreserveRun equipment usage reports YESManage temporary or recurring safety certifications YES starting at $280/month. This would only be needed if there was a mandatory recurring ASU shop safety class that students had to take every year. Would not be needed for specific equipment classes.Integrates with payment processing for materials store Integrates with Stripe. May not integrate with ASU preferred payment processor. TBDWhen creating a class event, also reserve a group of tools No\[sensitive content hidden\] – The idea here would be to limit reservations to lets say 2 weeks out in advance for all users. We would always schedule our safety classes 2 weeks in advance. It would just help save us a step to not individually reserve equipment aligned with our class calendar.Admins can set permission levels by user group. Students could reserve laser cutters for up to 2 hours while staff could reserve up to 4 hours Review Source BK Brian K. Machine Shop and Lab Coordinator Education Management Used the software for: 6-12 months ### "Great tool with excellent customer service" August 13, 2024 5.0 Overall we've had a great experience with QReserve. The platform itself is very comprehensive and can fit practically any use case with enough tinkering with the settings, and the user-friendly interface meant our staff and general users got comfortable with the system quickly. By far the best part of using QReserve has been the team behind it - they are quick to respond to any questions about the product, and critical bugs or issues are rectified within days or even hours of being brought up. Pros Huge assortment of features and functionality, comprehensive documentation, and a development team that is very quick to help and very open to feedback Cons The amount of settings and features can sometimes be overwhelming Alternatives considered [TimeTap](https://www.capterra.com/p/139709/TimeTap/)[Jira](https://www.capterra.com/p/19319/JIRA/) Reason for choosing QReserve Much better functionality and ease of use, while also being less expensive Review Source MS Masood S. Manager Enterprise Solutions Education Management Used the software for: 2+ years ### "QReserve is definitely a winner." September 19, 2024 5.0 So far we are very happy with the product. Pros We have been using QReserve for more than 2 years now and so far we haven't had any issues. It is extremely flexible. Cons Well, so far we do not have any specific item which we can say we do not like. I guess user interface can be a little better. Alternatives considered [Envoy](https://www.capterra.com/p/143721/Envoy/) Reason for choosing QReserve QReserve outscored them in Price and flexibility. Review Source RO Roie O. Core Services Manager Research Used the software for: 2+ years ### "Great product" July 22, 2024 5.0 Responsive, friendly customer service. Can't recommend the team enough! Pros QReserve is a highly customisable schedule management app that works better than anything else. We have used a number of scheduling softwares to manage booking of our hundreds of pieces of lab equipment across multiple sites, and QReserve is clearly the best. The interface is easy to use for both admin and end users, and the additional modules mean you can customise a cost-effective solution for your business. Cons can't think of anything off the top of my head, Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Started out in outlook then used LabArchives Scheduler for a while which became buggy for us due to some licensing issues with affiliated organisations so we started looking for a new solution. Turns out QReserve was better all around anyway. Review Source MZ Marek Z. Service Team Lead Broadcast Media Used the software for: 1-2 years ### "Available booking system" July 9, 2024 5.0 I would recommend it to anyone, that needs simple yet good booking system. Pros Ease of use, once you figure out your workflows. Cons There are some limitations for the resource reservations, that we needed to find workarounds as checkout sending emails etc. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) better tracking possibilities and reporting that the standard resource tracking. Review Source Response from QReserve July 15, 2024 Hi Marek - thanks so much for taking the time to write this thoughtful review! We have taken note of your feedback and will discuss with our product team. Thanks for being a QReserve customer. JA James A. Mass Spectrometry Facility Manager Research Used the software for: 1-2 years ### "Flexible and feature rich booking and assett management software" January 18, 2023 5.0 Overall excellent we've been able to solve most complex problems with resource managment that we've struggled with previously. Pros QReserve provides a simple pricing structure with all features available as standard. The web interface is really clean and user-fiendly both on mobile and desktop which was important for our users. The flexibility of the resource and user management is excellent a fully functioning API is available to interface with other software systems and QReseve have even developed their own scripting languange which enables complex calendar booking rules to be implemented where needed. We paid a setup fee which was well worth it as we were up and running within a couple of weeks across ten research cores in our Faculty. Ongoing support has been excellent with quick responses, regular updates to fix bugs and add many new features. We don't yet have SAP integration but implementation of this system has save our finance office two days per month in staff time when processing access charges. QReserve has also setup multiple customisable reports for us to work with our internal processes. Cons Everything is excellent but it worth saying as this is a fully featured and flexible software there is a learning curve at the beginning when working with and setting up complex resources however if you do have issues the customer support is really good. Reason for choosing QReserve Clean, professional user interface, fully featured with no complex pricing structure, ease of setting up admin role, scripting language, mobile friendly, Switched from [iLab](https://www.capterra.com/p/268477/iLab/) Lower cost for more features, infinitely better customer support, much modern and user-friednly interface and particulrly QReserve is mobile friently. Review Source BD Brian D. Director of Employee Resources & Operations Facilities Services Used the software for: 1-2 years ### "Game Changer" January 12, 2023 5.0 Working with the team at QReserve has been exceptional. They have been so responsive to our unique needs and have worked with us to build a system that has helped us grow as a small business. We can't recommend this team enough! Pros This software has allowed us to grow our base of clients and help to keep track of their usage and billing. It has saved us hours of time each day with regards to reporting usage and monitoring accounts receivable. Cons With our unique situation as a rehearsal studio, we had to work with the team to get us to a point where the system would benefit us. We are still working at getting our system as efficient and robust as we need. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing QReserve The ability to have everything integrated into one system. Switched from [Skedda](https://www.capterra.com/p/132372/Skedda-Bookings/) We wanted a system that would allow us to do everything in one place. QReserve brought that to the plate! Review Source CH Celia H. Principal Site Manager Biotechnology Used the software for: 6-12 months ### "QReserve for reservations and scheduling" January 12, 2023 5.0 Easy to use reservation and scheduling software. Pros It is easy to make and see the reservations for rooms and equipment Cons When a client modifies their already submitted request, it would be nice to see a reminder notification on my administrator dashboard. I do receive an email notification of the modification, but those emails do not provide the details of the request/modification, just the alert. Switched from [Roomzilla](https://www.capterra.com/p/138848/Roomzilla/) Not enough bandwidth in Roomzilla to handle our increasing needs. Review Source HG Harry G. Shop Manager Higher Education Used the software for: 1-2 years ### "Amazing Reservation Management and CRM Platform" August 7, 2025 5.0 QReserve has been an invaluable resource to our shop to keep our member activity and reservations organized. The amount of customization available on QReserve is amazing and their customer support is some of the best I've experienced. Pros The best part of QReserve has been the support provided by them and their lighting fast implementation of changes and features we've requested. Their customer support is absolutely top notch. The easy to use CRM (customer relationship management) portion of the software has been one of my favorite features as well as the ease of reservations management. Being able to lock reservations behind credentials has been immensely useful to us for shop member safety. We are still learning and finding new features and ways to maximize our use of QReserve. Overall an excellent piece of software. Cons The time it took to setup our site was long and somewhat tedious, but once completed it operated very smoothly. Just learning to navigate QReserve does take a bit of time as well, as there are so many options to play with and customize. However, once the initial setup was done we were able to really hone it in to our needs. Review Source EH Elizabeth H. Project Manager Education Management Used the software for: 6-12 months ### "Excellent customer service, great price point" November 16, 2020 5.0 What has stood out to me the most is high level of client service we have received. It really feels like we are part of the QReserve team. Every request gets addressed and whenever we need to have a meeting, we are able to have that meeting sooner rather than later. Also the price point is great for all of the features we have received especially since we will be using the software daily. Pros It can be customized to suit business goals; we had specific requirements for reporting, usability and communication and the QReserve team has been able to deliver. Any bugs we have caught have been fixed within 24 hours. Further if we have a request that cannot be completed the way we envisioned, the QReserve team will come up with alternatives. Cons Sometimes it can be a challenge finding reservations or requests however we just need to re-train ourselves to use other tools available to us within the QReserve system. Also it can take time for development requests to be addressed due to the higher priority requests already in the cue. Review Source JS Jessica S. Lab Manager Research Used the software for: 6-12 months ### "Wouldn’t have been able to resume doing bench work w/COVID restrictions without this system" January 5, 2021 5.0 Our experience has been positive- our reps have been incredibly helpful and very responsive. Pros The customer service offered by these folks is everything. We were able to customize exactly what we wanted for a daily scheduling platform. Cons We had a lot of resources we needed separate calendars for- setting up all of them was a bit laborious. The reps were willing to help and created step by step videos on how to do what we wanted - but we did have to do some of these on our own. Just time consuming. Reason for choosing QReserve Customizability. Review Source GC Glen C. Associate Director Research Used the software for: 2+ years ### "Happy Customer" November 23, 2020 5.0 Pros The QReserve platform is easy to use and the customer support is outstanding - would highly recommend Cons No complaints. We have been using the software for years and have had no issues. Review Source HR Hayley R. IT Systems and Project Manager Education Management Used the software for: 1-2 years ### "Extremely Positive Experience" September 19, 2024 5.0 It has been an extremely positive experience. Pros QReserve has the best functionality of resource booking systems on the market. The system is intuitive to navigate with easy-to-follow user guides to help you set it up. If you have any issues or questions their support responses are extremely fast and helpful. Cons I currently don't have anything I dislike. Review Source KP Kim P. Programs and Operations Manager Non-Profit Organization Management Used the software for: 2+ years ### "Hub350 use of QReserve" July 4, 2024 5.0 Overall, QReserve has worked very well for us. The team is great and we love how customized the platform can be. They are always available to set up a meeting and discuss our questions and solve our needs. We love that it is a product that has been created in Ontario, Canada. Pros QReserve is a great platform for our company's use for guests to reserve work spaces and meeting rooms, or request to use our event space. The QReserve team is so wonderful to work with during set-up and as we have grown, they have been able to help support changes to make the platform work with us. They are very knowledgeable and can make many customizations that will work best for you. Cons The only negative comment we have heard, is from new users, who find it difficult to navigate the first time booking. Review Source Response from QReserve July 15, 2024 Hi Kim - thanks so much for your thoughtful review! We will definitely bring your navigation feedback to the product team to discuss. Thanks for being a QReserve customer! TN Ted N. Senior Analyst Higher Education Used the software for: 1-2 years ### "Very robust software with an amazing team behind it" January 13, 2023 5.0 Our experience with QReserve has been fantastic, very responsive support team and extremely helpful in customizing the software to our needs. Pros The most important aspect for us is the ease of integration - system integration and business workflow integration. We were able to onboard over a dozen managers and get up and running within 2 weeks with minimal issues. This is largely due to the fact the QReserve as a software and the team behind makes it very easy to keep your existing workflow, that makes internal adoption fast and easy. Cons User management can be improved, perhaps a more automated way to refresh / sync user account would be nice. Review Source JW Jeff W. CEO Entertainment Used the software for: 2+ years ### "One Of a Kind Software Solution for Large Studios" January 16, 2023 5.0 Our experience with QReserve has been truly excellent. It's the only product that has the complex schedule that we need married with the ability to invoice and pay with dynamic pricing. I spent a few years looking at MANY other solutions and QReserve has had solutions for our unique business. Pros One of the best things about QReserve is the ability to track an unlimited number of resources and easily see what is still available to book. The other best thing is their responsiveness to our growing business needs. The developers are always equipped with a solution to help us build unique custom features that are critial to our success. Cons The only thing that could be improved is that it could update in real-time. Our team has to refresh screens in order to see new bookings that come in. Reason for choosing QReserve The ability to see all of our resources at a glance, booked by the hour, and combined with the ability to pull reports and create invoices makes this solution truly superior. Review Source KR Keisha R. Facility Supervisor Research Used the software for: 6-12 months ### "QReserve is the best!" January 12, 2023 5.0 Pros QReserve was very easier to navigate through versus our older software we used to book and reserve equipment and rooms. It was quick and simple and it only takes a few clicks to get the equipment and rooms reserved. Cons We just starting to use QReserve to book our technical and husbandry services now and it has so far been a little difficult for our clients to navigate through. However, I feel in about a few months from now they will get the hang of how to navigate through booking a services. When a client changes something to a service it seems, as an administrator, we cannot see the changed attachments that they have added. Review Source JW Jayalisa W. Facility Supervisor, CRADL Research Used the software for: Less than 6 months ### "QReserve is very user friendly, for both clients and site Moderators." January 12, 2023 4.0 I think QReserve is a refreshingly easy to use. We had so many complaints with our last product (Booking Bug). Pros I really appreciate how easy it is to use this site. We have a lot of clients and use this site to allow our clients to reserve our limited resources. QReserve doesn't allow for double booking, and still allows us to keep confidentiality amongst client companies. Cons I dislike that since our QReserve allowed single sign-on for our company, we can no longer login using our distribution email. Because of this, we were forced to have multiple people set up as approvers for requests. This is annoying, because even after a request has been approved by someone else who has the ability to approve it, I can still see it in the queue on my dashboard. Review Source RC Robert C. Systems Administrator Government Administration Used the software for: 6-12 months ### "Q Reserve Review" January 13, 2023 5.0 We needed a system that prevented users from booking over reservations already done and allowed the the room staff some time to arrange rooms with the required equipment. We also needed a way to inform our IT members when they were needed on-site to set up equipment which the system we were using did not cater for and was causing a lot of unnecessary stress.We also needed away to book transportation by seat as the existing system was no longer meeting the new needs of the Ministry.With QReserve, we were able to address the issues mentioned above. The transition period went very smoothly and we were able to spearhead the process for all involved. the system is also flexible enough to cater for other needs in the future should the need arise. Pros The system is extremally flexible. It allows you to integrate services and resources in many ways. Forms can be added to resources to inform moderators what clients will need.System also allows the addition of transportation bookings , adding photos of rooms and floor plans which can be made interactive. The system is also supports hot desking.The system can also apply a buffer zone to a resource or room allow staff to undertake required arrangements. Cons Could not find anything to complain about. Review Source MD Madison D. Manager of Design and Prototyping Higher Education Used the software for: 1-2 years ### "Makerspace Applications " January 12, 2023 5.0 This is the best solution out there for what we need. It is pricier than every other software but the level of customization you recieve is well worth it. Pros The customer service. The QReserve team is incredibly professional and timely. They continue to acommodate our needs on a short term and long term basis. I have worked in higher ed makerspaces for 12 years and I haven't found another software that is even comparable. Cons The UI is lacking. It is all based on logic that is sometimes hard for me to use. On the flip side, their team is always able to help. Most of the time within 30 minutes. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/)[Canvas](https://www.capterra.com/p/127214/CANVAS/)[Setmore](https://www.capterra.com/p/122035/SetMore/) Review Source RS Ross S. manager Education Management Used the software for: 6-12 months ### "Why I love QReserve" January 12, 2023 5.0 QReserve has been the software our company has been searching for for years! On top of being the perfect program for our business needs, their customer service and development teams have made transitioning from our previous scheduling software a breeze. I can't say enough good things about their team! Pros QReserve has been such an amazing tool to help manage our resources and classes throughout our company. As a multi-location makerspace, with dozens of instructors and hundreds of members, our services have been difficult to manage. With QReserve, we are able to more efficiently manage our staff time and effectively deliver our educational content with ease. Cons QReserve's mobile interface can be a bit difficult to navigate at times Alternatives considered [Appointy](https://www.capterra.com/p/122249/Appointy/) Review Source DB Daniel B. Research Associate I Biotechnology Used the software for: 6-12 months ### "QReserve: Effective, Expansive, and Simple" January 12, 2023 5.0 I am very happy with how QReserve turned out. It is simple enough that I was able to set up our site in a very functional way, despite the fact that I had less than a year of experience in my industry at the time. Pros The UI is quite modernized compared to other similar software. The features are expansive, but not overwhelming. This makes QReserve very attractive for small companies that plan on growing quickly. Cons I have not checked for tutorials in a while, but I remember when setting up the software I was hoping to find more video tutorials that are tailored to biotech companies to help our users on board. \[SENSITIVE CONTENT\] did a fantastic job showing me how to use QReserve so I was able to make the tutorials myself, I believe she even offered to make the tutorials for me! Reason for choosing QReserve I chose QReserve due to its simplified UI and systems that lend itself well to a biotech company, as well as the above and beyond customer support. Review Source RT Rachael T. Assistant Director of Club Sports Sports Used the software for: 1-2 years ### "Northeastern University Club Sports" January 13, 2023 5.0 QReserve has maximized our ability to create van reservations. It has also impressed other people around campus when I've given demonstrations on how we use it. Pros I loved that everything can be done online, and even from a phone. Our students love that they can see when vans are available and not. Cons The only thing I dislike is that I am not notified when a new user registers into our page. Review Source EL Eusebio L. Technical Director Fine Art Used the software for: 1-2 years ### "A godsend for our Artist Run Centre" January 13, 2023 5.0 100% positive. Pros The features are exactly what we need, and they are quick to fix issues and implement features based on what we need. Cons If there ever are cons, these folks are able to address it quickly, or at least let me know they're working on it. Reason for choosing QReserve Because it was exactly what we needed. 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