# Wintix / Webtix Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Wintix / Webtix the right Ticketing solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/16502/Wintix-Webtix/reviews

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Wintix / Webtix

4.7 (18)

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Last updated March 13th, 2026

# Reviews of Wintix / Webtix

Ease of use

4.5

Customer Service

4.9

## Showing most helpful reviews

Showing 1-18 of 18 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NS

Natalie S.  
Business Manageer  
  
Used the software for:

### "Helps small fish theatre navigate the big internet ocean!"

April 27, 2015

5.0

We started using Wintix/Webtix in the fall of 2013 for our 2014 season. It has jumped us into the 21st century by allowing us to offer online ticket sales! Wintix has enabled us to streamline the way we store all of our box office information and has eliminated the need for other software programs that we had been using to track our sales (Quicken, primarily), keep customer records and print tickets. We have been able to customize the program to our unique situation of selling flex season passes where passholders then reserve seats for each performance individually. We have a small house of 166 seats, but this software has made our job so much easier and less time consuming in handling tickets, payments, reservations, etc. The tech support is wonderful and has been so beneficial to a box office manager that is just tech savvy enough to by... yet has been able to make the switch without any trouble! OK, well I've made a couple of panicked phone calls, ha, ha. Ultimately, the online sales capability is taking a lot of pressure off of our box office and our patrons are making the switch to find it very convenient. We still provide limited box office hours to serve the less adventurous.

Review Source

JS

Jeffrey S.  
Business Manger, Co-Founder  
Performing Arts  
Used the software for: Less than 6 months

### "The Scary Decision to move to online ticket sales."

June 18, 2019

5.0

Our company made the scary choice to move into Wintix 6/Webtix some time ago. Within no time at all we knew we made the best choice and the web orders came flowing into Wintix 6 with virtually no effort from our staff. Within less than a month, we booked over $26K in effortless sales. It works beautifully! We’re thrilled (although we know we came to this a little late)! We also opted for some custom programming to accommodate student registrations for CampTMP and a personalized seating chart. The staff at Centerstage are wonderful and do everything they can to solve issues or problems. Another wonderful feature is to extract season ticket holders and then send customized renewal notices using mail merges. I highly recommend Wintix 6 with Webtix.

Pros

Ease of use, seamless switch over from Wintix 5 to Wintix 6 with Webtix, fantastic staff to solve issues, custom programming if necessary. Hands free sales.

Cons

There are a few bugs here and there that are being addressed by the great staff.

Review Source

VR

Verified Reviewer  
Patron Services Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Wintix review "

March 5, 2019

4.0

Pros

Ease of use- this was the first ticketing software I ever used and it was great to learn on

Cons

I think it could look better. My only complaint would really be aesthetics

Review Source

RJ

Rochelle J.  
General Manager  
  
Used the software for:

### "You will love this software for your business!"

April 27, 2015

5.0

The Expo Center of Taylor County in Abilene, Texas has been a client of Center Stage Software for 10 years. In this time we have made many requests for specific options in the software. Bruce, Diane, Peggy and Twila always listen to the needs of our facility and what we think our customers are requesting. Center Stage Software has customized reports, helped us with fan club sales and patiently helped us through our busy, crazy moments of selling tickets. Their professionalism, understanding of the market place and building/customer relationships is outstanding. The flexibility of web ticketing to printing hard tickets for volunteers to sell and the price for this service is beyond compare. I recommend Center Stage Software highly.

Review Source

DN

Denis N.  
  
  
Used the software for:

### "Wintix offers a unique, unmatched, business model I know of"

April 27, 2015

5.0

We have been using their system for more than 15 years...maybe more! We started during the days when we had an internal Wintix/TixSales system installed in our servers and when we transitioned over to online/cloud based system, we saw a significant increase in our tickets sales. The system is a fixed asset to our company because we know exactly how much we pay for the entire year. No "per transaction" charge!!! Hooray!!! The ability to be able to communicate with Bruce-the best software engineer ever!! is a plus because everything is handled in a timely and efficient manner! We are a 349-seat non-profit theatre company and have not found any similar business models or service elsewhere!

Review Source

JK

James K.  
Producing Artistic Director  
  
Used the software for:

### "Customer Service is top notch! Very dependable."

April 29, 2015

4.0

Pros - Once you understand how the program works, it can be very flexible to your needs. And for the price to use the software, there is literally no one I have found that can compete. The tech support is always there. Very prompt. Cons - The interface is a little out dated. The higher priced programs are more robust and user friendly, but for the price this gets the job done for a fraction of the cost. It is a very worthwhile product and a great company to work with. They know their customers and the people that use their product.

Review Source

TH

Tom H.  
  
  
Used the software for:

### "Fantastic to work with"

May 12, 2015

5.0

I love this product and this company. Why only three stars for ease of use? It is a very powerful piece of software that does have a significant learning curve. But you do get used to how it works. Why choose Center Stage? Pricing is by far the best that I could find and the service and response from everybody at the company has been phenomenal. They are honest and eager to help. Between the price and the people, I can't see going with anyone else.

Review Source

PL

Parth L.  
Box Office Assistant  
  
Used the software for:

### "Easy to learn and navigate"

May 1, 2015

5.0

The software is easy to learn and navigate. My only negative review is that when a customer makes a split payment, such as part cash and part credit, the amount of each form of payment is not included in the summary totals on the daily cash report.

Review Source

Response from Center Stage Software

May 1, 2015

Thank you, Parth , for your valid comment and observation. Our next version 6 release has solved that problem of split payments.

CS

Chris S.  
owner  
  
Used the software for:

### "I have worked with wintex for over 15 years. Always found it easy to work."

April 27, 2015

5.0

Wintex is a user friendly program. It is easy to understand and work with. Regular updates keep you up to date on all product capabilities. The individuals who work with wintex are very helpful and understand your needs and will try their best to make it happen. Wintex/webtix works well for online needs. It has capabilities that one does not always use.

Review Source

SR

Steve R.  
House & Box Office Manager  
  
Used the software for:

### "have been using it for many years and it's VERY easy to use and VERY user friendly!"

April 28, 2015

5.0

We've used Wintix for many many years because of it's ease of use and started using Webtix a few years ago and it's been a dream! Very easy to use from both the box office and customer side and very easy to set up. The customer service is amazing as well! Any issues I've had - which have been minimal - have been quickly taken care of by the wonderful staff.

Review Source

BM

Barbara M.  
Box Office Manager  
  
Used the software for:

### "Both WinTix and Webtix are fairly easy to use. "

April 28, 2015

4.0

I believe the Venice Theatre has been using WinTix since 2001. It's use is fairly easy. Pros would be having control of all our shows, being able to add or remove shows last minute if need be. The program evolves as we do. I believe that we were one one the first users. I'm still finding out different things the the system is capable of doing.

Review Source

DH

Dee H.  
Admin. Assistant  
  
Used the software for:

### "Have used Wintix for 2 years to print tickets for our 7 concert season (850 capacity venue)"

April 27, 2015

4.0

\-I generally do not have problems but every once in a while I will need to call customer service to help me out! (They are awesome!) -The person who trained me didn't know all the ins and outs of the program so I have had to learn along the way. -Hints from the website newsletters have been very helpful in that respect.

Review Source

GD

Gina D.  
  
  
Used the software for:

### "Perfect for our small theatre"

April 26, 2017

5.0

Something of a learning curve initially, but the support staff and help desk are just the best. Super responsive, helpful and friendly. Have seen many improvements to both Wintix and Webtix. Both are perfect for our small but busy theatre.

Review Source

CM

Connie M.  
Box Office Manager  
  
Used the software for:

### "Wintix is awesome! We are a small theater and they have steamlined our ticket process."

April 28, 2015

5.0

We love using Wintix. We have a staff of volunteers and it is easy for them to use and gives us reports that help in our management. The price is affordable for our small theater.

Review Source

DW

Doug W.  
Board President  
  
Used the software for:

### "Works just great for our mid-sized performing arts non-profit"

April 27, 2015

5.0

The flexible monthly rent option for Webtix works very well for our performance season. The customer support has been really exceptional.

Review Source

TL

Troy L.  
  
  
Used the software for:

### "webtix6"

April 28, 2015

4.0

excited for mobile responsiveness, that's huge. donation accepting and reporting is another thing that could use some work

Review Source

KF

Kori F.  
Office Manager  
  
Used the software for:

### "Good starter software"

April 29, 2015

4.0

Inexpensive software and pretty easy to learn and use. Wish it would have more features for things I would like to do.

Review Source

TO

Tom O.  
Activity Director  
  
Used the software for:

### "Your staff is easy to work with and is very helpful"

April 28, 2015

5.0

We can keep track easier and know where we stand at any time. Very helpful.

Review Source

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