# Remo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Remo Software - reviews, pricing plans, popular comparisons to other Remote Support products and more. Source: https://www.capterra.com/p/165028/Remo --- # Remo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on January 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Remo ## What is Remo? Remote Control Software built on an HTML5 Platform. Connect to devices in seconds using our patent pending remote access solution. Developed for Windows and Mac devices, Remo is the fastest HTML5 remote desktop software on the market. Features include unattended remote connections via web browser, file transfer, reboot to safe mode, and more... Also check out Remo Assist, our one time remote control solution. Ability to elevate to admin and play nicely with Windows UAC. ## What is Remo used for? [Remote Support](https://www.capterra.com/remote-support-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $475 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Remo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.pilixo.com&name=Remo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Remo 4.4 (9) VS. [4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting Price $475 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (9) Ease Of Use 4.7 (288) Value For Money 4.0 (9) Value For Money 4.6 (273) Customer Service 4.2 (9) Customer Service 4.7 (278) ## Remo alternatives [4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (733)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (3,425)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/165028/Remo/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Remote Access/Control 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Session Recording 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Record active support and chat sessions for auditing and training File Sharing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Screen Sharing 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Digitally share screen view with others Access Controls/Permissions Define levels of authorization for access to specific files or systems API Application programming interface that allows for integration with other systems/databases Remo 11 features Define levels of authorization for access to specific files or systems Application programming interface that allows for integration with other systems/databases Access client's system information, including hardware and software configuration, to perform diagnostics Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Deploy updates or install new software remotely Digitally share screen view with others Record active support and chat sessions for auditing and training Take actions to troubleshoot issues for networks, devices, etc. Features 4.4 (9) 4.4 Based on 9 reviews ## Pricing Value for money 4.0 (9) Free Trial Basic $475.00 Per Feature,Per Month Value for money 4.0 (9) 4.0 Based on 9 reviews ## Support, customer service and training options Customer Service 4.2 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (9) 4.2 Based on 9 reviews ## User reviews Overall rating 4.4 Based on 9 reviews Filter by rating 5(6) 4(2) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent RM Rohan M. Senior Manager Education Management ### "Great platform for Virtual networking but comes at a price!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 10, 2022 Pros Very interactive and fun platform for hosting virtual events. The thing I like most about this software is that it is created more with the aim of hosting an ‘event’ rather than a webinar or conference. The software, it’s features and the ease of use along with the idea of joining different ‘tables’ makes it great to use for hosting things like virtual games like pop quizzes, online puzzle games etc. this tool proved to be very useful for our organisation During the pandemic where we had to shift all events on lines and we used this platform To host networking events and quiz nights for our students. Cons I would say that the price of this software would make it inaccessible for smaller organisations without big marketing budgets to access this software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Shayda W. Consultant Marketing and Advertising ### "Too Many Steps" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 November 13, 2021 Dissappointed - limited tech support and capabilities. Low quality platform and support given the cost. Pros The software is interesting because it allows for virtual networking, and seeing people face to face other than zoom or teams. Cons There are too many steps to setup and launch Remo on your computer, especially if you are on a VPN. We have tried to roll this out as a virtual networking tool and people just won't join because it's that difficult. We even hired tech support who were not able to help some of our guests. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jeffrey B. President Education Management ### "Remo meeting software" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 11, 2021 Was looking for a meeting software that allowed us to speak to an entire room, but then allow attendees to interact with each other. I liked how Remo does that. Pros Ability to intuitively grasp the concept of moving around to meet / see other attendees... "table hopping." This is the feature I liked the most, by far. Cons Pricing made it too costly to continue to maintain a license for my clients Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Solutions Architect Insurance ### "Easy to use, lightning fast and incredibly easy to deploy" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 22, 2017 Increased client efficiency. Removed all issues with client deployments thanks to the thin client and the HTML5 nature of the product. Pros I came across this software when I was looking for a remote managing tool for a client. The fact that the client is HTML5 based makes it incredibly easy to deploy and use regardless of location or device used (including mobile!) which was a must for us. Performance was also beyond expectation, way faster than any other similar product I've used. I was really impressed with the competence of the support team as well. I've actually had the chance to meet the product team during a trip and it was refreshing to see such a dedicated group working on a new product in a sector that is otherwise quite stale. Cons The only thing I can say so far it that the UI was originally lacking a little in some areas, but the last release has introduced a lot of improvements. A lot of the latest changes were in fact based on direct customer feedback. This is a statement to how the product team really listen to their customer (something you definitely don't get with the other "big players"). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Andrea L. Project Manager Internet ### "Remo is the fastest and lightweight remote control we ever used" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 31, 2017 Cost reduction. Better efficency in mamanging remote computers Pros We switched to Remo from another similar software because of the competitive price. We were also curious to try a HTML5 based tool (we are a small software development company). So we discovered that Remo it's not only quite cheap, but also extremely fast and stable. It connects almost instantly and we never experienced lag or low response time. Cons Some details in the control panel can be improved, even if the overall user-experience is pretty good Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Michael S. CEO Computer Software ### "Remo is the easiest to use and most flexible to integrate Remote Control solution I have every seen." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2017 Pros The ease of deployment and use is unbeatable. You don't even need to install a viewer and can use it from any machine with a modern web browser. It even works well from tablets and phones. Cons If I had to pick something I would have to say my least favorite part of the solution is that its UI is purple. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PF Paul F. Supervising Manager of Service Desk Information Technology and Services ### "Remo gets the job done" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 31, 2017 The ability to remotely control another persons computer. Pros I have only worked within Remo and have found it to be a solid product that allows for the remote control of an end users computer. The product shows a lot of potential and I have overall been happy with my experience using the program and most of all I have been happy with the Pilixo staff's willingness to seek constructive criticism in the interest of continuing to better the product. Cons We tried working with the Remo Assist Feature with very little success. Using the PIN CODE option the connection will hang and never establish itself. Using the "COPY LINK" option the executable does not download and using the "SEND BY EMAIL" option a new Google Chrome window opens, but nothing sends (I think the program is trying to use the default email program which does not lend itself well to our G-Suite environment). To reiterate a request I sent to Remo the other day, it would be great if we could see if a computer is actively being used (and how long it has been inactive for) prior to signing into it. This would allow us to check if a customer is actively using their computer and if they are not then we know if it is a good time for us to sign in and make adjustments to it. This is infrequent, but occasionally the computer being controlled will stop taking my input (keyboard and mouse); however, the local end users input is still accepted. I close and then reopen the session and my control is reestablished. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SP Sri P. Founder Computer & Network Security ### "Reliable Remote Control and Monitoring" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2017 Next generation of monitoring of servers. Pros It uses lot less bandwidth than any other tools in this category we have used. Must have tool for the MSPs to monitor the changes happening on the devices. Cons We haven't come across any. Initially there was no support for the attended support when we have started. Later it was added and works great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EM Eugene M. Director Information Technology and Services ### "great product and great price!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 26, 2017 Product is still young but nonetheless team is doing great job at adding new features, supporting customer requests and improving speed. Pros Product is extremely easy to install and use. Performance is absolutely stunning especially given the fact that product in fully HTML5 based. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)