# Remo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Remo Software - reviews, pricing plans, popular comparisons to other Remote Support products and more.

Source: https://www.capterra.com/p/165028/Remo/pricing

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# 

 Remo Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on January 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Remo

## What is Remo?

Remote Control Software built on an HTML5 Platform. Connect to devices in seconds using our patent pending remote access solution. Developed for Windows and Mac devices, Remo is the fastest HTML5 remote desktop software on the market. Features include unattended remote connections via web browser, file transfer, reboot to safe mode, and more... Also check out Remo Assist, our one time remote control solution. Ability to elevate to admin and play nicely with Windows UAC.

## What is Remo used for?

[Remote Support](https://www.capterra.com/remote-support-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$475

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Remo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.pilixo.com&name=Remo)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Remo

4.4 (9)

VS.

[4.7 (1,367)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Starting Price

$475

Per Feature, Per Month

Starting Price

$480

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (9)

Ease Of Use

4.7 (11,602)

Value For Money

4.0 (9)

Value For Money

4.7 (8,203)

Customer Service

4.2 (9)

Customer Service

4.6 (7,495)

## Remo alternatives

Highest Rated

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/)

Starting price

$34.90

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/)

Starting price

$29.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/165028/Remo/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Remote Access/Control

3.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Access work applications remotely, for when working away from the office and/or traveling

Session Recording

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Record active support and chat sessions for auditing and training

File Sharing

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Screen Sharing

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Digitally share screen view with others

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

API

Application programming interface that allows for integration with other systems/databases

Remo 11 features

Define levels of authorization for access to specific files or systems

Application programming interface that allows for integration with other systems/databases

Access client's system information, including hardware and software configuration, to perform diagnostics

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Access work applications remotely, for when working away from the office and/or traveling

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Deploy updates or install new software remotely

Digitally share screen view with others

Record active support and chat sessions for auditing and training

Take actions to troubleshoot issues for networks, devices, etc.

Features

4.4 (9)

4.4

Based on 9 reviews

## Pricing

Value for money

4.0 (9)

Free Trial

Basic

$475.00

Per Feature,Per Month

Value for money

4.0 (9)

4.0

Based on 9 reviews

## Support, customer service and training options

Customer Service

4.2 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (9)

4.2

Based on 9 reviews

## User reviews

Overall rating

4.4

Based on 9 reviews

Filter by rating

5(6)

4(2)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

RM

Rohan M.

Senior Manager

Education Management

### "Great platform for Virtual networking but comes at a price!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 10, 2022

Pros

Very interactive and fun platform for hosting virtual events. The thing I like most about this software is that it is created more with the aim of hosting an ‘event’ rather than a webinar or conference. The software, it’s features and the ease of use along with the idea of joining different ‘tables’ makes it great to use for hosting things like virtual games like pop quizzes, online puzzle games etc. this tool proved to be very useful for our organisation During the pandemic where we had to shift all events on lines and we used this platform To host networking events and quiz nights for our students.

Cons

I would say that the price of this software would make it inaccessible for smaller organisations without big marketing budgets to access this software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Shayda W.

Consultant

Marketing and Advertising

### "Too Many Steps"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

November 13, 2021

Dissappointed - limited tech support and capabilities. Low quality platform and support given the cost.

Pros

The software is interesting because it allows for virtual networking, and seeing people face to face other than zoom or teams.

Cons

There are too many steps to setup and launch Remo on your computer, especially if you are on a VPN. We have tried to roll this out as a virtual networking tool and people just won't join because it's that difficult. We even hired tech support who were not able to help some of our guests.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jeffrey B.

President

Education Management

### "Remo meeting software"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 11, 2021

Was looking for a meeting software that allowed us to speak to an entire room, but then allow attendees to interact with each other. I liked how Remo does that.

Pros

Ability to intuitively grasp the concept of moving around to meet / see other attendees... "table hopping." This is the feature I liked the most, by far.

Cons

Pricing made it too costly to continue to maintain a license for my clients

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Solutions Architect

Insurance

### "Easy to use, lightning fast and incredibly easy to deploy"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 22, 2017

Increased client efficiency. Removed all issues with client deployments thanks to the thin client and the HTML5 nature of the product.

Pros

I came across this software when I was looking for a remote managing tool for a client. The fact that the client is HTML5 based makes it incredibly easy to deploy and use regardless of location or device used (including mobile!) which was a must for us. Performance was also beyond expectation, way faster than any other similar product I've used. I was really impressed with the competence of the support team as well. I've actually had the chance to meet the product team during a trip and it was refreshing to see such a dedicated group working on a new product in a sector that is otherwise quite stale.

Cons

The only thing I can say so far it that the UI was originally lacking a little in some areas, but the last release has introduced a lot of improvements. A lot of the latest changes were in fact based on direct customer feedback. This is a statement to how the product team really listen to their customer (something you definitely don't get with the other "big players").

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AL

Andrea L.

Project Manager

Internet

### "Remo is the fastest and lightweight remote control we ever used"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 31, 2017

Cost reduction. Better efficency in mamanging remote computers

Pros

We switched to Remo from another similar software because of the competitive price. We were also curious to try a HTML5 based tool (we are a small software development company). So we discovered that Remo it's not only quite cheap, but also extremely fast and stable. It connects almost instantly and we never experienced lag or low response time.

Cons

Some details in the control panel can be improved, even if the overall user-experience is pretty good

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Michael S.

CEO

Computer Software

### "Remo is the easiest to use and most flexible to integrate Remote Control solution I have every seen."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 31, 2017

Pros

The ease of deployment and use is unbeatable. You don't even need to install a viewer and can use it from any machine with a modern web browser. It even works well from tablets and phones.

Cons

If I had to pick something I would have to say my least favorite part of the solution is that its UI is purple.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PF

Paul F.

Supervising Manager of Service Desk

Information Technology and Services

### "Remo gets the job done"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 31, 2017

The ability to remotely control another persons computer.

Pros

I have only worked within Remo and have found it to be a solid product that allows for the remote control of an end users computer. The product shows a lot of potential and I have overall been happy with my experience using the program and most of all I have been happy with the Pilixo staff's willingness to seek constructive criticism in the interest of continuing to better the product.

Cons

We tried working with the Remo Assist Feature with very little success. Using the PIN CODE option the connection will hang and never establish itself. Using the "COPY LINK" option the executable does not download and using the "SEND BY EMAIL" option a new Google Chrome window opens, but nothing sends (I think the program is trying to use the default email program which does not lend itself well to our G-Suite environment). To reiterate a request I sent to Remo the other day, it would be great if we could see if a computer is actively being used (and how long it has been inactive for) prior to signing into it. This would allow us to check if a customer is actively using their computer and if they are not then we know if it is a good time for us to sign in and make adjustments to it. This is infrequent, but occasionally the computer being controlled will stop taking my input (keyboard and mouse); however, the local end users input is still accepted. I close and then reopen the session and my control is reestablished.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SP

Sri P.

Founder

Computer & Network Security

### "Reliable Remote Control and Monitoring"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 27, 2017

Next generation of monitoring of servers.

Pros

It uses lot less bandwidth than any other tools in this category we have used. Must have tool for the MSPs to monitor the changes happening on the devices.

Cons

We haven't come across any. Initially there was no support for the attended support when we have started. Later it was added and works great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EM

Eugene M.

Director

Information Technology and Services

### "great product and great price!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 26, 2017

Product is still young but nonetheless team is doing great job at adding new features, supporting customer requests and improving speed.

Pros

Product is extremely easy to install and use. Performance is absolutely stunning especially given the fact that product in fully HTML5 based.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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