StepShot

StepShot Guides

4.5 / 5 10 reviews

Who Uses This Software?

StepShot Guides is not one of that off-the-shelf software aimed at business people only. It is developed to serve everyone to address their work-related as well as the life-related issue.


Average Ratings

10 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $12.00/month/user
  • Free Trial
    Yes
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
  • Support
    24/7 (Live Rep)

Vendor Details

  • StepShot
  • stepshot.net/
  • Founded 2015
  • Estonia

About StepShot Guides

StepShot Guides is document management software for creating training manuals, technical blog reviews, software workflow presentations and step-by-step guides with no hassle. The tool is designed to be exposed to a wider range of target groups; not only business people but also bloggers, students, teachers, and training specialists who are sick and tired of spending countless hours on explaining standard procedures and workflows. You don't need to be tech-savvy to utilize the software!


StepShot Guides Features

  • Collaboration Tools
  • Compliance Tracking
  • Document Archiving
  • Document Assembly
  • Document Indexing
  • Document Retention
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Offline Access
  • Optical Character Recognition
  • Version Control

StepShot Guides Reviews Recently Reviewed!


Simply great. I use StepShot Guides to create bug reports and guides for my colleagues.

Dec 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I'm happy with the purchase as the tool saves a lot of my time as before, I did everything manually and spent hours on this routine task. It's very simple and user-friendly. I love the interface and the toolkit.

Cons: It would be great to have an option to export into Word format. Everything else is fine and I don't have other suggestions.

Vendor Response

by StepShot on January 03, 2018

Thank you for a positive feedback and your suggestion.
Our team is currently working on StepShot Guides Pro version. Word export is one of its features.
You can follow StepShot Guides Pro roadmap here https://trello.com/b/MmgLBJB8/stepshot-guides-roadmap and add your new suggestions as well.
We'll be happy if you stay involved!

Very easy to use and saves a lot of time

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: An all in one package that helps you easily create tutorial guides without having to use 2 different applications.

There's no complicated screens or processes if you can click and use a word processor then you are good to go with this!

I have created a number of guides already and am very happy with the results

By the way customer support is amazing!

Cons: Perhaps more flexibility to create templates to fit in with corporate branding of my company, but really this is just one small thing

Overall: Easy to use

Great product

Vendor Response

by StepShot on February 15, 2018

Dear Richard,

A great thank you for the feedback and all the details included in your review.

We're happy that you like the results.
And separately thanks for appreciating our customer support and mentioning what you'd like to be improved!

Our team is constantly working to make your user experience better.

Best regards,
StepShot team

Creating step-by-step guides on the go was never easier

Jun 11, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support

Pros: You can just launch the application and start creating your guide as you click on what you are trying to document.

This takes you off all the hassle of taking screenshots and then having to put them together.

The tool does this for you and is even able to type the menu option you clicked and write that step down for you, which is great.

Also, the tool highlights with a red square where you clicked to make it clearer in the guide.

Cons: You need to be careful when you start using the tool as every click you make will turn into a screenshot to potentially go into your guide, so make sure you use the Pause button when needed, otherwise, you'll end up with multiple worthless screenshots that you then will need to manually delete.

This tool works great when you need to capture the whole window or program or a given area that won't move over time. If that's not the case it might take some time adapting your capture to what you need.

Vendor Response

by StepShot on July 02, 2018

Thank you for your detailed and honest review!

Our team appreciates that you spent time describing both what makes the biggest value for you and some moments you enjoy less. Your opinion helps us improve the app for you.

Capterra-loader

I use this software for writing internal guides and technical documentation

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Especially I like that I can create tutorials and documentation as fast as it possible. I really think (without calculations) that I save about 80% of the time using StepShot. Also, I enjoy the features which help to refine screenshots. I have the awesome possibility to emphasize that parts which really matters.

Cons: I didn't want to say it but I would be happy if the Free Trial continues forever :) But other things are absolutely ok!

Makes Software Documentation Super Easy

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: It's quick and easy to capture screens and clicks for faster step-by-step documentation. I like that you can delete the mouse arrow, and make annotations on the screenshots.

Cons: Sometimes, when I make a click to go to another screen in the software I am trying to capture for documentation purposes. I don't really like the idea of having do a one on one demo and pay more for the plan that allows direct .docx export.

Vendor Response

by StepShot on June 05, 2018

Thank you very much for the positive feedback!

We're delighted that creating step-by-step documentation with StepShot worked fine for you.

As to the disadvantages you indicated, we'd appreciate more clarification on that. Could you please send a short note to contact@stepshot.net ?

Sincerely,
StepShot Team

Capterra-loader

Great software, potential to compete with bigger companies

Feb 24, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, easy to follow, robust features, allows you to easily edit your instructional manuals and generate the manuals with a few clicks!

Cons: None so far or so much, maybe just a few feature implementations on new features like interactive video recording, flowchart visualization, improvements to text/shapes inside the recording, more customization and control within the features like the texts, shapes, lines, etc.

Vendor Response

by StepShot on February 26, 2018

Dear David,

Thank you for filling out the review form.
We truly appreciate your opinion and are grateful to receive also your suggestions for improvement.

Our team constantly strives for better results.
And you're helping us excel.

Best regards,
StepShot Team

It's been straightforward to use, in most cases. Just a bit to figure out in deeper usage

Feb 10, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's very convenient for creating tutorials. It's easy to use and they didn't bog this down with too much wasted buttons. It's intuitive, for the most part.

Cons: Though it's intuitive, there's an element of clunkyness when it comes to pausing and knowing when it's not going to record something. It's just a tad bit confusing with that.

Overall: It's allowed me to put out tutorials much faster than I would've without it. Also to look better to my clients ... it's got symetry.

Vendor Response

by StepShot on February 12, 2018

Dear Mark,

Thank you very much for providing your feedback.
It's a pleasure to know you've discovered its value for creating tutorials.
We're constantly trying to become better for you.

Best regards,
StepShot team

StepShot Guides is a quick and easy way to document processes and procedures, and share with others.

Feb 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the simplicity of the application interface and the variety of methods supported for capturing or inputting screenshots and images. Along the various export options offered.

Cons: The limited export options , WordPress & PDF currently, but MS Word is coming soon in the Pro version. I would also like to see more options for changing color with regards to branding.

Overall: A simple tool to help capture and document basic processes in a much easier and cost effect manner.

Vendor Response

by StepShot on February 06, 2018

Hi Warren,

Thank you for the detailed and valuable feedback.

It helps our team constantly be working on improvements.

I love this. Someone calls and tells me the way to do something and I use step shot to record GREAT

Apr 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Being able to listen without writing it all down as someone is talking to me. I love that when I am learning something I can just click away and record all the clicks so I can do again.

Cons: Cannot save and then edit. I record the clicks but want to come back later and enter words and haven't figured that out yet.

Overall: We are making employee manuals as we go as we have expanded our business and need to do lots of training and creating of new manuals

Vendor Response

by StepShot on April 23, 2018

Hi there,

Thank you for your feedback!

We are glad StepShot Guides is of help for you.

As to editing, there are two options:
1. You can edit immediately after you recorded the process with no need to save previously. This way you'll be able to add annotations to the steps you recorded and then save/export a ready-to-go guide.
2. After you have already saved a guide, you can open it again (File - Open in the upper left corner). After that, you can edit the file and add everything needed.
Should you need more details or have other questions, reach our customer success managers at contact@stepshot.net.

Thanks,
StepShot team

A Good Guide-maker!

Mar 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: StepShot automatically turn every click of the mouse into a screenshot. I don't have to make separate screenshots etc. My team can instruct (clients) till in the details how to do "things"!

Cons: I really like to work web based and don't want to download and install on PC to work with it. But it's a matter of choice.

Vendor Response

by StepShot on March 08, 2018

Dear Suradj,

Thank you for your positive feedback.
We value your opinion.

As to desktop-based or web-based applications, it's indeed a matter of choice:) As for many customers the ability to have it locally on the PC is really an advantage.

Hope StepShot will go on bringing benefit to you and your team!

With all the best,
StepShot Team