# Page 2 | Ministry Scheduler Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Ministry Scheduler Pro the right Scheduling solution for you? Explore 51 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/16504/Ministry-Scheduler-Pro/reviews --- Ministry Scheduler Pro 4.6 (51) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Ministry Scheduler Pro ## Showing most helpful reviews Showing 26-50 of 51 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LK Lisa K. Executive Assistant to the Rector and Program Associate Religious Institutions Used the software for: 1-2 years ### "Ministry Scheduler Pro has been a game changer!" September 19, 2023 5.0 The benefit of a seamless and intuitive product. While not all of our volunteers use it - I still have to email some people - the overall ease of use for me and the volunteers has been life-saving. The volunteers really like it. And having an online page that reflects changes as they happen is so necessary. Thank you. And if problems arise, I know you will be there, and I know you will continue to improve the product for your customers. I wish all products had your business model. Pros The developers of this software clearly know church and volunteer behavior. The tech support is superb - beyond superb. Cons Quite frankly, the fact that I had not known about it sooner. I spent over a year hand-scheduling volunteers and creating spreadsheets based on volunteer availability and preferences. Emailing people each week and then learning their plans had changed - and I had to then email a group to determine who might be able to fill in was time-consuming and frustrating. Review Source Response from Rotunda Software July 22, 2024 Lisa, thank you so much for taking the time to leave this glowing review! We’re thrilled that your experience with MSP and our support team has been so positive! TN Tom N. System Admin Non-Profit Organization Management Used the software for: Less than 6 months ### "Overall Asessment " January 29, 2024 4.0 Some of the Help-desk Techs are great \[sensitive content hidden\] in particular - \[sensitive content hidden\] has given me good stuff but has also was not able to resolve another ticket Pros I am still learning the full capabilities of the system , the overall comment from the individual ministers (volunteers) are positive . Am slowly changing the culture and getting the use users to appreciate the full self service capability ( of the mobile and home computer applications) Cons I worked at a two companies , the latter was for 8 years (2014-2022) and we used Zendesk . This system is lacking in many ways + can not attach screen shots to a ticket submission + lack of a remote access ( even for a single session) to enable the helpdesk to see the end user screen + Some helpdesk support personnel have told me they have time limits to help resolve my issue + One of my tickets was deemed unsolvable /unable to resolve Review Source Response from Rotunda Software July 22, 2024 Thank you for sharing your review, Tom! We have updated a lot of our support procedures this year for quick access to be able to more quickly provide resolution, although there are some limitations where we may need additional information or screenshots. In the case where the program might not be able to handle a particular request, we are always happy to submit a feature request to developers for future updates! It’s great to hear your volunteers are having a positive experience with MSP. MD Mary D. Office Coordinator Religious Institutions Used the software for: 2+ years ### "A Real Timesaver" February 14, 2024 5.0 Pros MSP organizes all the data about my volunteers across all the ministries and I don't have to keep track of it myself. Most volunteers are tech-savvy and can update their information each time I send a request for updates. For those who can't, it is easy for me to quickly input the information and the system does the rest! Cons Our parish has used the program for so long that some of the initial setup is outdated and it is not intuitive to figure out what I can delete without harming what does work. Review Source Response from Rotunda Software July 22, 2024 Thank you for your review, Mary! How wonderful that MSP is saving you time and helping you and your volunteers stay organized with information. We love hearing that your church has found value with MSP for so many years. We’d be happy to help you update your setup and identify what can be deleted or changed for the present time - don’t hesitate to contact us for support. RK Ron K. Liturgy Committee Chair Religious Institutions Used the software for: 2+ years ### "Great Parish Scheduling App" September 29, 2022 5.0 We've worked with MSP since 2009 or 2010 and have 500 volunteers in seven ministries to schedule. It has been excellent in scheduling and communicating with our volunteers. Pros Overall this is a great resource. Some specifics include: 1. Easy to create and manage our bimonthly liturgical ministries and St. Vincent DePaul volunteers 2. Volunteers appreciate the simplicity, ability to request subs, and communications about their scheduled service times. 3. Online app for volunteers to check on their schedules Cons Our usher ministry uses a team approach and dealing with individual sub requests and cross team assignments is not particularly easy Review Source ES Estrella S. Head Sacristan/Head Extraordinary Ministers Ministry - Volunteer Religious Institutions Used the software for: 1-2 years ### "A User’s Experience with MSP" July 1, 2021 5.0 I have a very positive experience in using this software. It’s easy to learn and use once you figure out how it works. It’s a well-designed system that meets the ministers’ scheduling needs of our parish. Pros 1\. The ease of learning and using MSP; 2. The customer-service support is excellent. I normally email MSP-Support my questions and I always get a prompt, quick, and clear answers with the MSP screen or pane with illustration on how to address the issue. 3. All the Support staff I’ve dealt with are very professional and know their product well to guide me in using the software effectively. 4. The software has many great features which allow me to customize or taylor it to our particular needs and requirements. Cons I haven’t found anything yet that i don’t like about this software. Review Source BB Bill B. Parish Finance Director Religious Institutions Used the software for: 2+ years ### "How does MSP work for our parish?" January 12, 2024 5.0 Pros ease of communication with and between ministers; empowerment of ministers to be their own schedulers; good access to the schedule on a variety of platforms; doesn't leave those who are not internet-connected out of the equation, Cons sometimes ministers get confused by the 'positions assigned' emails and they click on sub req thinking they are confirming their schedule... issue goes away over time. Review Source Response from Rotunda Software July 22, 2024 We’re delighted to see your 5-star review of MSP! Thank you, Bill! MH Marge H. Parish Scheduler Religious Institutions Used the software for: 2+ years ### "St. Gerald Church Loves MSP" July 30, 2021 4.0 I have been scheduling for my parish for over 11 years. The first software product we used was cumbersome and required me to input all of our ministers' preferences and info. I love that MSP allows each minister control over their account. The sub request function and volunteer opportunities are great. Being able to see updates in real time is a wonderful change from our old system. MSP it is overall a great product. Pros I really appreciate the new functionality with Announcements. It is very helpful to know who reads my emails or responds to my polls. We have used the poll and RSVP functions a lot during this pandemic to easily get a feel for our ministers willingness to serve. It has been invaluable to me as an administrator. Cons I dislike it when a schedule does not include all available ministers and I have to rearrange assignments. Review Source SH Sue H. Business Manager Non-Profit Organization Management Used the software for: 2+ years ### "Excellent Calendar system for End User Volunteers and Administrators" February 1, 2021 5.0 Excellent. Since the system is highly customizable, we needed consulting help to get to the most efficient setup in place and ongoing help while learning all of the features. Every interaction with the Support team was great. Our issues were always solved in a timely manner and they took the time to understand our setup and provide sustainable solutions. One example, we had an Administrator (our staff) error on a holiday that required the retrieval of a backup calendar and the VSP Support team got us back up and running quickly and smoothly. Pros We used VSP (Volunteer Scheduler Pro); same system - this software allowed our volunteers to schedule themselves for pet therapy visits (computer or phone capabilities). The job criteria allows only more advanced teams have the ability to sign up for more advanced level visits. If a volunteer is marked inactive, they remain a team, but they cannot schedule a visit. Un-checking the Inactive status allows them to schedule again - quick & easy! It's highly customizable with Custom Fields and screen layout options. All data can be exported to a .csv file for future analysis. There are also standard reports that are available with a click of a button. Cons The phone app was not great for our setup, but this may have been improved - we did not have many Volunteers using it, so we paid less attention to it. Since our setup allowed 3 months of signup, the phone app required scrolling through all the days. An Admin could change it each month to only show one month, but when nearing the of the month, you are still scrolling through 20+ days. A big advantage of the phone app was the online Team Directory, so while the Volunteer is out in the field, they could contact any other volunteers in the directory. Reason for choosing Ministry Scheduler Pro VSP was recommended to us by a TeamSnap (CRM db) executive while we were researching TeamSnap. I was highly impressed with TeamSnap overall and impressed with the candid consulting-based advice. While reviewing VSP, it was clear that they could meet all of our requirements, so there was no need to continue the search. Highly recommend VSP! Review Source CM Colleen M. minister scheduler Religious Institutions Used the software for: 2+ years ### "Best scheduling program for our parish" July 26, 2021 5.0 This program allows ministers to be responsible for entering their own information and eliminates the problems that a middle man can cause; misreading information, failing to add information etc. They are also responsible for requesting a sub and then helping their fellow ministers by filling in for them. It is working extremely well. Pros The integration process was easy, almost instant. Ministers reacted very positively to the interactivity of the program, appreciating the ease of requesting and sub and filling a position. The program tracks the times that ministers have been scheduled in the past and schedules appropriately going forward. Cons I can't thing of anything I don't like about the software. Reason for choosing Ministry Scheduler Pro NA Switched from [ParishSOFT](https://www.capterra.com/p/12500/ParishSOFT-Church-Management/) The scheduling program in ParishSOFT was actually an add-on with very little customer support. It was very flawed with little capacity for fine-tuning the scheduling. There were many mistakes made and once a schedule was generated, it took a lot of manual tweaking to produce an acceptable result. When someone needed a sub, it involved many phone calls, texts, voice mails - and then no guarantee that anyone would actually show up and sub in. Review Source SC Stephany C. Volunteer Ministry Scheduler Individual & Family Services Used the software for: 2+ years ### "Best ever! " May 19, 2023 5.0 A great time saver and communicator. Pros Easy to use, highly intuitive. Tech team great!! Cons More flexibility in Mass Preference. Add "sub only" to Mass time time that is not preferred. Only ONE preferred time required, additional times should automatically be sub only. Review Source Response from Rotunda Software July 22, 2024 Thank you so much, Stephany, for your positive review of MSP! Your great feedback and suggestions are truly appreciated. RF Raymond F. Ministry and Communication Coordinator Religious Institutions Used the software for: 2+ years ### "MSP ideal for scheduling volunteer church ministers" May 20, 2022 5.0 Good software, and great customer support, no matter how mundane my questions. Kudos to their IT support team. Pros MSP is easy to use, and very effective in helping our church create a multi-layered ministry schedule. Also, MSP allows our ministers to interface and make changes in their profiles, which keeps all our schedules updated. Cons Our parish has been using MSP for many years. It's the most effective way for our church to schedule multiple ministries. Reason for choosing Ministry Scheduler Pro MSP has a great track record and we will continue to use the software. Review Source Response from Rotunda Software May 26, 2022 Hi Raymond, Thank you so much for the review! - Alicia Sturdy, Rotunda Software RG Robin G. Hospitality Ministry Scheduler Religious Institutions Used the software for: 2+ years ### "Excellent Volunteer Scheduling Management System for Active Churches" June 17, 2021 5.0 Pros MSP has made it possible to manage multiple ministries across a bilingual church, 7 service times each weekend, as well as special services, with complete ease. The most useful feature is the ability for volunteers to request and accept substitutes, as well as to sign up for open positions, on their own. Recently we have begun using their Kiosk feature which allows volunteers to sign in at the church at the time of the service, which has saved hours of paperwork. Cons Overall, the email/announcements feature has been improved in the last year. However, it still lacks some reporting capabilities (response to polls, etc.), and the ability to schedule emails aside from the auto-scheduled reminders would be very helpful. Review Source MC Margie C. Scheduler Religious Institutions Used the software for: 2+ years ### "Technical Support is Awesome!" April 22, 2022 5.0 Really has been excellent! I enjoy learning new technology and having such a great staff behind this program makes it all the better! The initial roll out training was very understandable; many of us had no prior experience with this type of software. Pros As with any technical operations, the best value is the behind the scenes support. MSP has the most up to date, personable, courteous and professional support team. Extremely responses both on a live call or via eMail. In my "cons" comment below I would tack on to say anytime I've had a thought about how I would like to use MSP and if that function is available, a call or eMail to support gets me the information. Basically with MSP there is a way to do just about anything! Cons There are a lot of little things you can do with this software but until you have a need for it you're not aware. Review Source Response from Rotunda Software May 20, 2022 Hi Margie, thanks for your thoughtful review! Don't forget tech support is unlimited, so don't hesitate to reach out with any questions big or small! - Alicia Sturdy, Rotunda Software JM Janie M. Ministry scheduler Religious Institutions Used the software for: 2+ years ### "Loving MSP" July 12, 2021 5.0 One of my favorite things is the IT support. The team always gets back to me in a timely manner and they are very patient with me!!!! Pros All you have to do to create a 3 month schedule is click on create schedule and there it is in about 25 seconds! I used to do this manually and it took many hours. Cons Once I deleted a 3 month schedule and since we did not have MSP Pro they were not able to get it back for me. They told me to be sure to save it right away and I have not had any problems since. Reason for choosing Ministry Scheduler Pro Our Pastor had used it in his previous Parish so he was very familiar with it. Review Source TH Tina H. Office Manager and Executive Assistant Religious Institutions Used the software for: Less than 6 months ### "Great Product!" January 19, 2024 5.0 Wonderful! From trial to set-up to implementation, the support staff has been instrumental in helping us function. They are available by phone and email. Pros Hands-down the support team!!! They are always willing to help, friendly, and patient. Cons Not always intuitive where to find how to do something. Reason for choosing Ministry Scheduler Pro Testimonials. I contacted local parishes who were already using the product and they gave great reviews from the administrator and user ends. Review Source Response from Rotunda Software July 22, 2024 Tina, thank you for taking the time to leave this review! We’re so happy that your experience with MSP and our support team has been so positive. Don’t hesitate to contact us if any scheduling questions come up. BN Ben N. Marketing and Technology Coordinator Education Management Used the software for: 1-2 years ### "Ministry Scheduler Pro Review" March 13, 2024 4.0 Pros I love that I do not have to manually create a schedule. Cons I wish the kiosk feature was not an add-on that you have to upgrade your subscription. Review Source Response from Rotunda Software July 22, 2024 Thank you so much for your positive feedback, Ben! It’s wonderful to know that MSP is making it easier for you to create a schedule. Glad to hear the sign-in kiosk is a feature you’re interested in for your volunteers. To learn more about what else is included in the Plus edition and to see if that’d be a good fit for your needs, please feel free to reach out. Thank you again for taking the time to share your experience with MSP! PW Penny W. Volunteer Scheduler Non-Profit Organization Management Used the software for: 2+ years ### "Ministry Scheduler Pro makes scheduling incredibly easy" July 12, 2022 5.0 The support team is incredibly responsive and they work very hard to resolve any issues Pros Mobile App and self maintenance by users Cons Complete scheduling from the Mobile App would be great Review Source Response from Rotunda Software June 16, 2023 Hello, Thank you for leaving us a review! I wanted to let you know that MSP has add Administrative functionality to the Mobile app and Web Terminal, so Administrators can manage their volunteers, scheduling, and communication from anywhere. Feel free to update to the latest version to take advantage of this, and let us know if you have any feedback. Thanks, DV Diane V. MSP Admin Religious Institutions Used the software for: 2+ years ### "Product Review" May 16, 2022 5.0 Customer support is key to administration of the software. Pros Customer support availability to understanding upgrades and special needs when they arise. Cons No comment at this time. Perhaps this survey as it is not allowing me to submit. Reason for choosing Ministry Scheduler Pro Inherited Review Source Response from Rotunda Software May 20, 2022 Thanks for your review, Diane! - Alicia Sturdy, Rotunda Software SA Sara A. Administrative Assistant Religious Institutions Used the software for: 6-12 months ### "Great" April 4, 2018 5.0 The benefits I get are it makes my daily schedule much easier and less stressful to be able to do my ministry scheduling through this program. The fact that people can get in the program, too is such an amazing thing! Pros I like that the program has the option to auto schedule. When you have 200+ people in ministries, it can get hectic to schedule them and the auto scheduler does it! Cons The least thing I like is I wish that it wasn't so much more expensive to jump to the next bracket of volunteers. Or at least if there were smaller increments like in 50's rather than 100's. Review Source VR Verified Reviewer Publicist Publishing Used the software for: 2+ years ### "A great way to schedule and interact with volunteer ministers" December 14, 2018 5.0 Pros This product allows me as a volunteer to block out dates I can't help and to easily find a replacement if I need one. I also have access to a database of people I can call upon if necessary. I also know when my upcoming ministry assignments are via the app. Cons I really don't have any complaints from a user standpoint. Review Source VR Verified Reviewer Pastor Non-Profit Organization Management Used the software for: 6-12 months ### "Keeps things moving forward" December 8, 2019 4.0 This has saved us a lot of time trying to schedule volunteers for our various ministries. We love this app! Pros Ministry Scheduler Pro is a great application to organize and keep our ministries focused. It is easy to use and user friendly. Our ministry teams have become more effective using this software. Cons The pro edition is great, but if you don't need all the features the basic is good too. The price is a little steep for a smaller congregation, but the monthly fees seem relatively reasonable. Review Source BB Becky B. Mission Kids Director Religious Institutions Used the software for: 6-12 months ### "Doesn't compare to other scheduling software" February 21, 2019 3.0 Ministry Scheduler Pro didn't meet the needs of my ministry team. The features allow for scheduling and it's certainly better than using paper or a personal spreadsheet because it allows users to receive and respond to requests, but other softwares have allowed my organization to put more (and prettier) features right in an app on their phones for ease of access, and we won't ever go back. Pros It's affordable and simple for ministries with only a few volunteers. Cons It's far too simplistic and doesn't give volunteers/users the integrated experience to find all the resources needed in one place. Review Source VR Verified Reviewer AuPair Coordinator Used the software for: Less than 6 months ### "Thank God!" April 6, 2018 5.0 Pros No more wondering who's going to take over that Sunday school class or who will be preaching this weekend. Ministry scheduler has saved us from wonder! Cons No calls whatsoever except I wish I had discovered it sooner. It is fantastic. No issues with It whatsoever. Review Source KN Kevin N. Analyst Health, Wellness and Fitness Used the software for: 6-12 months ### "Functional Software... Difficult to Set Up" December 4, 2019 4.0 If you're going from making schedules by hand this is absolutely worth your while to upgrade. The customer service is helpful and there are tutorial videos to help you make the most out of the features. Pros With a little help, Ministry Scheduler Pro (MSP) can be set up to reflect all sorts of preference and rules. For example, families can be set up and scheduled together, great detail can be added to scheduling preferences, and additional nuances can be used to eliminate scheduling snafus. Cons The setup can be difficult and some of the features are not the most intuitive. The interface is a little clunky. Review Source MK Melissa K. Used the software for: ### "Ministry Scheduler Pro" January 26, 2017 2.0 Despite being told by our organization that we can use it, it does not work. Whenever you try to add your Organization's ID, it says not able to work. Review Source Response from Rotunda Software April 25, 2018 Melissa, Thank you for your feedback. We work hard to make a product that works well for schedulers and their volunteers. It sounds like you are a volunteer who had a hard time logging in. I hope that since this was posted you have been able to log in and can update your review to let others know how it is working for you, but if not, please reach out to us at 888-622-0949. Raina Client Service Specialist Talk to a Capterra advisor for free and get results within 15 minutes.