--- title: "Loxo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Loxo Software - reviews, pricing plans, popular comparisons to other Recruiting products and more." source_url: "https://www.capterra.com/p/165046/Loxo/" page_type: "product" language: "en" --- # Loxo Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Loxo ## What is Loxo? Loxo is a Talent Intelligence Platform and global leader in recruiting software. The legacy ATS as we know it will not exist in 5 years. Loxo was designed to manage the full recruitment life cycle through a single system-of-record software platform — replacing the legacy ATS and bringing infinitely more to the table in the process. Because it shouldn't take 10+ tools to make one hire. The Talent Intelligence Platform includes: - A best-in-class ATS - An AI-driven Recruiting CRM - A multi-channel outreach tool with AI-powered campaign-building capabilities - A people and company search engine filled with over 1.2 billion people - Verified personal contact information - Instant AI sourcing, ranking, and matching - A Sales CRM designed specifically for recruiters The real win here? Each of these market-leading products are designed to work seamlessly together — making every step of your job more efficient and reducing room for error. ## What is Loxo used for? [Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 133 user reviews Reviews sentiment Positive 88% Neutral 5% Negative 8% Starting price $109 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Applicant Tracking / 2025 - Recruiting / 2025 - Recruiting Agency / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Loxo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.loxo.co/&name=Loxo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Loxo 4.5 (133) VS. [4.5 (1,260)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/) Starting Price $109 Per User Starting Price $30 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (133) Ease Of Use 4.4 (1,176) Value For Money 4.4 (122) Value For Money 4.5 (1,033) Customer Service 4.5 (131) Customer Service 4.2 (1,047) ## Loxo alternatives [4.2 (10,943)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars Highest Rated [100Hires](https://www.capterra.com/p/206957/100Hires/) [4.9 (1,176)](https://www.capterra.com/p/206957/100Hires/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [micro1](https://www.capterra.com/p/10030872/micro1/) [4.9 (752)](https://www.capterra.com/p/10030872/micro1/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) [4.5 (7,602)](https://www.capterra.com/p/161381/Indeed/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/165046/Loxo/alternatives/) ## FAQs about Loxo Overview ### What problems does Loxo solve? Loxo solves fragmented recruiting workflows by combining sourcing, ATS, CRM, outreach, calling, texting, and pipeline tracking in one system. It reduces manual candidate imports, duplicate tool switching, missed follow-ups, and poor client visibility. Agency recruiters, executive search firms, and talent acquisition teams benefit most from faster coordination and more consistent candidate communication. Answer based on 101 reviews Overview ### Which roles and teams benefit most from Loxo? Loxo is most used by recruiting teams, agency owners, and executive leaders who manage candidate pipelines and client relationships. Recruiters and recruiting managers use it to source talent, track applicants, and streamline outreach, while founders, presidents, and operations leaders rely on it to oversee team performance, workflows, and business growth. Answer based on 133 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Loxo built for? Loxo is built primarily for small staffing and recruiting teams, with 97% of reviewers from small businesses and 48% in Staffing and Recruiting. It serves executive search, RPO, agency, and internal talent acquisition teams, with additional use across Human Resources at 14% and Information Technology and Services at 6%. Answer based on 133 reviews Features and Usability ### What are the key features of Loxo? Loxo includes core recruiting features like applicant tracking, candidate management, resume parsing, and Boolean search, plus differentiators such as Loxo Source, email campaigns, texting and calling, workflow automation, and customizable pipelines. Reviewers also often mention LinkedIn Chrome extension import, client collaboration, and communication tracking across email, SMS, and calls. Answer based on 63 reviews Integrations ### Which third-party tools and platforms does Loxo integrate with? Loxo integrates with Microsoft Outlook, Gmail, LinkedIn for Business, Indeed for Employers, ZipRecruiter, Greenhouse, HubSpot CRM, and Workday HCM. Reviewer mentions confirm Outlook most clearly, while the catalog shows more than 20 integrations across email, recruiting, CRM, and HR systems. Answer based on 13 reviews Getting Started and Support ### How easy is it to onboard and train a team on Loxo? Loxo is generally easy to onboard for recruiters and other everyday users, with live online training, webinars, videos, documentation, and some in-person support available. Reviewers say intuitive workflows help self-starters learn quickly, while average users and teams with custom setups often need more time and more responsive, guided training. Answer based on 21 reviews Getting Started and Support ### What customer support options does Loxo offer, and how do users rate the experience? Loxo offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as fast, accessible, and helpful, especially through chat and onboarding resources. Some reviewers, however, report delayed responses tied to time zones, AI-led triage, and difficulty getting cancellation or account issues resolved. Answer based on 63 reviews Features and Usability ### What features does Loxo offer for recruiters? Loxo combines ATS, CRM, sourcing, outreach, calling, texting, forms, and automation in one recruiter platform. Many agency recruiters and talent teams like the clean interface, Chrome extension, and communication tracking, though some users note missing bulk actions, uneven feature depth, regional gaps, bugs, and reliance on certain third-party integrations. Answer based on 27 reviews Features and Usability ### How well does Loxo handle email campaigns? Loxo supports bulk outreach, drip campaigns, templates, and email automation inside the recruiting workflow. Agency recruiters and search firms often like having campaigns, sourcing, and candidate tracking in one place, but some teams report limits around response status updates, automatic email behavior, formatting options, contact accuracy, and consent concerns. Answer based on 24 reviews ## Features AI summary Based on 11,025 Recruiting reviews Not all recruiting platforms cover every feature buyers care about most. Here is what Capterra reviewers identify as essential when choosing a solution: - **Application Management** (**46%** of reviewers rated this feature as critical) - **Applicant Tracking** (**47%**) - **Job Posting** (**49%**) Loxo includes **Applicant Tracking** and **Job Posting**, giving recruiting teams a way to monitor candidates through the hiring pipeline and publish openings across channels more efficiently. However, it does not include **Application Management**. Instead, it offers other highly rated recruiting features, including **Candidate Management** (**45%**), **Resume Database** (**39%**), and **Resume Search** (**39%**), helping businesses organize talent pools, find qualified candidates faster, and keep hiring efforts moving with better visibility into applicant data. Applicant Tracking 4.6 (51) 66.67% of 51 reviewers that rated this feature as important or highly important Find and manage potential candidates and their applications and resumes through the recruiting life cycle Job Posting 4.3 (26) 57.69% of 26 reviewers that rated this feature as important or highly important Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Candidate Management 4.5 (37) 56.76% of 37 reviewers that rated this feature as important or highly important Build, track, and maintain relationships with candidates Resume Search 4.5 (31) 51.61% of 31 reviewers that rated this feature as important or highly important Search through the software for stored resumes Candidate Tracking 4.4 (27) 70.37% of 27 reviewers that rated this feature as important or highly important Record interactions, notes, and developments with candidates Candidate Profiles 4.3 (24) 66.67% of 24 reviewers that rated this feature as important or highly important Record candidates' information such as role, professional qualifications, experiences, skills or attributes Loxo 62 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Assessment Management: Creation, administration, and evaluation of assessments or tests - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Boolean Search: Capability to use a search engine via operators like AND, NOT, and OR - Candidate Management: Build, track, and maintain relationships with candidates - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Sourcing: Proactive search for potential hires to fill current and future job openings and build talent pipelines - Candidate Tracking: Record interactions, notes, and developments with candidates - Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - For Recruiting Agencies: Designed for the use of recruiting agencies - For Small Businesses: Designed for small businesses - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal HR: Designed to be used by internal recruiters or HR hiring managers - Interview Management: Create and track interviews with a reminder system - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Job Management: Manage and track all job information and associated tasks - Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) - Job Requisition: Request a new hire, explain the need, and determine available budget - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Matching Engine: Algorithm that connects jobs, orders, properties, and other data based on parameters like candidates, skills, quantity, and pricing - Mobile Access: Access software remotely via mobile devices - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Real-Time Reporting: Active reporting of data and metrics - Recruiting Firms: Designed to be used by external or 3rd party recruiting or staffing firms - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resume Database: A searchable repository of candidate profiles - Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs - Resume Search: Search through the software for stored resumes - Resume Storage: Upload and store resumes - Scoring: Automatically calculate score after the assessment - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Recruiting: Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Talent Pool: Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (133) 4.5 Based on 133 reviews ## Pricing Value for money 4.4 (122) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/165046/Loxo/pricing/) Basic $109.00 Per User,Per Month Professional Custom quote available Enterprise Custom quote available Value for money 4.4 (122) 4.4 Based on 122 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[ Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (131) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (131) 4.5 Based on 131 reviews ## User reviews Overall rating 4.5 Based on 133 reviews Filter by rating 5(104) 4(13) 3(6) 2(5) 1(5) Mentioned topic Sorted by most recent AB Alison B. recruiter Human Resources ### "Love this product! Best recruiting ats/crm" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2026 Great experience !!! I would recommend LOXO to any niche recruiting agency that looking for a all-in-one solution that is easy to use Pros Amazing product. It was a game changer. If your recruiting agency is growing and and your team is looking for a all-in-one-platform that is built for recruiting agencies LOXO is the way to go Cons It's expensive but definitely worth the investment. I loved that Loxo was fully integrated in all aspect of the business. Switched from [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) The integration features and marketing campaigns Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jimmy T. Director Program Development ### "Spam generator" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 6, 2026 Extremely poor. Loxo acts as a 'spam engine' for the recruitment industry. Their outreach automation allows recruiters to bypass standard professional boundaries, resulting in constant, unsolicited pestering on personal phone numbers and emails. It is a privacy-invasive platform that prioritizes 'reach' over professional ethics and data consent. Pros The user interface for the platform seems modern, but that is irrelevant when the core function of the tool is used to facilitate intrusive and unsolicited outreach. Cons The platform’s 'Loxo Source' feature seems to scrape personal contact information without consent. As a recipient, I have been bombarded with automated SMS and email sequences that feel like high-volume spam. There is clearly a lack of 'opt-out' synchronization, and the tool encourages recruiters to prioritize quantity over quality, leading to a terrible experience for anyone whose data is in their system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Jason C. Recruiter Renewables & Environment ### "The Best in the Recruitment Space!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2026 Loxo has completely transformed the way our team manages the recruiting process, and I can’t imagine going back to juggling multiple platforms. What stands out most is how intuitive the platform is! The learning curve is minimal, and everything just makes sense. Whether you’re a seasoned recruiter or new to the team, you can hit the ground running without a steep onboarding process. Pros One of my favorite features is the way Loxo consolidates all communication in one place. Texts, emails, and call recordings are all tracked within the platform, which makes it incredibly easy to stay on top of outreach and pick up right where a colleague left off. Cons If the candidate does not have contact info, the platforms AI will try to scrape for it and it’s usually incorrect or outdated. Switched from [Greenhouse](https://www.capterra.com/p/133100/Greenhouse/) Loxo is easier to integrate as the team grew Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Thais C. Founder Recruitment Director and Career Coach Staffing and Recruiting ### "Transformative ATS | Full Recruitment Platform with Robust Integration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2026 Excellent experience and customer support. Loxo saves me time and budget by eliminating the need for expensive job boards or sourcing tools. It integrates everything into their user-friendly platform, making recruiting fast and easy, even across time zones. It's a great investment, saving money, time and effort with effective integrations and AI support. Pros I like that everything in Loxo is fully integrated and user-friendly, making processes like emails, outreach, updating and sourcing candidates fast and easy. It's great that everything is on one screen instead of using multiple apps and websites. The platform saves me time and budget as I'm not wasting money on massive job boards and advertising anymore, since I can do my headhunting more effectively with Loxo and its sourcing tool. The user-friendliness makes life much easier since I don't have to contact support for everything, though the support is great if needed. The integration allows setting up outreach searches and tasks outside regular hours, which is super helpful as I recruit across multiple time zones. The setup was quite easy and smooth; they organised my first onboarding session right away, and the team was always available. The technical side and integrations with phone and email worked well, and adjustments could be made easily according to my needs. Overall, Loxo has been more user-friendly, lighter, and tech-integrated with AI and advanced tools, saving me money by replacing expensive sourcing platforms. Cons No dislikes so far. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) I was looking for an AI-powered and better-integrated recruitment platform that could also help save money on expensive sourcing tools and job boards. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) [Teamtailor](https://www.capterra.com/p/144801/Teamtailor/) [Recruiterflow](https://www.capterra.com/p/165636/Recruiterflow/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [Recruit CRM](https://www.capterra.com/p/174348/Recruit-CRM/) Reasons for choosing Loxo I was looking for an AI-powered and better-integrated recruitment platform that could also help save money on expensive sourcing tools and job boards. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BC Brian C. CEO Non-Profit Organization Management ### "Increasingly disappointing. " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 4/10 April 6, 2026 It started off great. Great sales person. Great onboarding person. But as we began to try to REALLY get into the software, we needed tech support that was just too slow to respond. We also realized that the helpful features that we were excited about were not flexible enough to meet our basic needs. Reporting, sales tracking, etc. just sub-par. Pros Using Loxo was an improvement over the antiquated ATS that we were using before. The modern look and promised features easily lured us away from PCR! Cons We started noticing that all the features that initially intrigued us were not actually built into the app itself. Calls and texts required third party integrations for example. Loxo Source sounded great but seems lacking. The tech support continues to decline and disappoint. We've started our 2nd year with Loxo but I'm already looking for an alternative. Switched from [PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/) We needed something better that provided a quicker more modern interface. Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) [Recruit CRM](https://www.capterra.com/p/174348/Recruit-CRM/) [Crelate](https://www.capterra.com/p/133064/Crelate-Talent/) [Podio](https://www.capterra.com/p/128631/Podio/) Reasons for choosing Loxo Better demo and promised features that we were excited to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lexi J. Accounting and Finance Recruiter Accounting ### "Live Love Loxo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2026 I love loxo and could not imagine recruiting without it. Recruiting is a grind, and they do a great job at making it as simple as possible. Whether it's the layout and applicant tracking features, or the lists that shave off days to fill when working on a new req. Very happy with loxo and will continue recommending it to fellow recruiters. Pros My favorite thing about loxo is how user friendly it is. I am not a super btech-savy person, and loxo just makes sense. If for whatever reason there is something you can't figure out, there are countless training videos and their AI customer service bot is actually very helpful. I love how responsive the team is. If I am experiencing or have a potential idea for improvement, I can reach out to someone on linkedin and it is actually heard. Cons On occasion, some of the profiles don't update and have out of date information. I expressed this a few times with the team and they actually rolled out a feature where you are able to update a profile if you notice some of the information is missing. So great! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Managing Partner Staffing and Recruiting ### "LOXO the good/Bad" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 January 16, 2026 Solid C+. Customer service is mainly AI driven, but figured out the work around, my customer service requests will go to a human if I add a screen shot, and state that in subject. Price increases and under delivers in CRM function and formatting resumes. Not worth the coin Pros The connection and searchability it has with Linkedin. ATS portion of LOXO is strong. Web site connection was convenient Cons Where LOXO Misses the Mark for My Team, sharing to help and hope LOXO fixes I have been in recruitment a long time and know what works in the real world. LOXO has some strengths, but there are fundamental issues that make it frustrating to use day to day. They need a senior recruiter who has actually used the system for a year or more to audit it properly. CRM Feels bolted on, not a core part of the platform Automated campaigns are limited and clunky Makes proper client management and BD harder than it should be Resume Formatting Word resumes get butchered and lose formatting PDFs are fine, but most resumes come in as Word Constant rebranding and reformatting required before sending to clients Interview notes and candidate summaries also lose formatting Output looks like sloppy cut and paste work Client Delivery Forced branded resume format looks like a LinkedIn profile with a watermark Does not look professional and reflects poorly with clients Formatting is unreliable My team often sends resumes and notes through Outlook instead of LOXO Printing and Document Handling No direct printing from LOXO Every resume must be downloaded to a PC first Small issue, but it adds up fast and clutters storage Job Posting and Integrations Weak results from job board postings, especially free boards Integrations feel clunky and half baked Integrations are expensive for the value provided Implementation Implementation lead was smart but not a recruiter Lacked understanding of real recruiting workflows Came across as smug during integration This shows in how the system is designed and rolled out Pricing Very expensive for what the platform delivers, w/ 5% increases every yr and high integration costs, transferring my old DB was a shit show and rushed to review it, but the errors showed up months after- too late at that point to get them to fix unless u want to pay. Automatic five percent price increases every year Overall value does not match the cost What Works ATS functionality is solid Sourcing tools are strong There is real potential if fundamentals are fixed Bottom Line The demo sold a better experience than what was delivered Core workflow, CRM, formatting, and client delivery need serious work With real recruiter input, LOXO would be ideal Right now, it is not there yet Switched from [Crelate](https://www.capterra.com/p/133064/Crelate-Talent/) Lacked sourcing tools and lacked CRM functions Alternatives considered [Recruit CRM](https://www.capterra.com/p/174348/Recruit-CRM/) Reasons for choosing Loxo Thought the AI and sourcing would be better, the look and USER exp appeared better in LOXO, but not convinced I was right Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 19, 2026 Thanks for the thoughtful, detailed review. We’re glad searchability, sourcing, and the ATS have been strong for you. We’re disappointed the overall experience didn’t match what you expected, especially in the areas you noted. We take pride in creating a simple workflow, so if something led to extra manual work for you, we're curious to understand this better. Recruiting workflows vary a lot by team, and we’re continuously improving the platform to better support the real-world ways recruiters work. If you’re open to it, we’d love to connect and take a closer look at your setup and examples so we can help resolve what’s happening and share your feedback with the right teams. Thanks again for taking the time to share this. John F. Managing Director Airlines/Aviation ### "Best in class " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2025 I've been using Loxo for a year now, and it's the best recruitment software I've ever used. The UI is great, they're constantly developing new features, support team is excellent, and they're really focused on continuously evolving and improving the platform. Highly recommend Pros Constant innovation and adding incredible new features at a regular basis. The focus on AI is a real plus for our business going forward. Cons Nothing really so far, very impressed. One possible note is some of the data in Loxo Source can be outdated, but it's few and far between Switched from [Access Vincere Evo](https://www.capterra.com/p/152350/Vincere/) It was time for a change, i'm happy i made the switch Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Marti G. Talent Acquisition Hospital & Health Care ### "Loving Loxo!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2025 As easy as it was to learn on my own in the tutorials, onboarding has been a stellar experience. \[sensitive content hidden\] has been incredibly helpful and has some stellar tips and tricks in her back pocket for custom set-ups. Pros Customization with the all-in-one platform has been awesome! Being able to use the same platform across multiple industries has been great. Cons Would like to link HQ & Subsidiary companies in a section much like deals & attachments or forms. Would love to have placements be its own page on the menu too. Switched from [Mindscope](https://www.capterra.com/p/10270/mindSCOPE/) It was time to renew and we decided to look at other all in one solutions instead. Alternatives considered [Apploi](https://www.capterra.com/p/167877/Apploi/) Reasons for choosing Loxo They did not have the ability to source new candidates directly from the system Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CD Chris D. Owner Alternative Medicine ### "Loxo is the new AI powered software to hire candidates for your practice!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 January 17, 2025 Overall, Loxo is user friendly and allows you to keep up with candidates in a important way. Pros Loxo uses AI which is user friendly. It is super easy to tag candidates you are looking to hire and then search hiring groups by tag, which is unique to the software. Cons Loxo creates multiple profiles for the same person if they are candidates for multiple jobs. This gets messy and confusing. A few times, emails and text will not sync in real time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/165046/Loxo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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