---
title: "Loxo Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Loxo the right Recruiting solution for you? Explore 133 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/165046/Loxo/reviews/"
page_type: "reviews"
language: "en"
---

Loxo

4.5 (133)

[View alternatives](https://www.capterra.com/p/165046/Loxo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated July 31st, 2026

# Reviews of Loxo

Ease of use

4.5

Customer Service

4.5

## Pros and Cons in Reviews

Thais C

Founder Recruitment Director and Career CoachStaffing and Recruiting, 2 - 10 employeesUsed the software for: 6-12 months.

“The integration allows setting up outreach searches and tasks outside regular hours, which is super helpful as I recruit across multiple time zones.“

April 16, 2026

Jimmy T

DirectorProgram Development, Self-employedUsed the software for: I used a free trial.

“There is clearly a lack of 'opt-out' synchronization, and the tool encourages recruiters to prioritize quantity over quality, leading to a terrible experience for anyone whose data is in their system.“

May 6, 2026

Lexi J

Accounting and Finance RecruiterAccounting, 11 - 50 employeesUsed the software for: More than 2 years.

“Recruiting is a grind, and they do a great job at making it as simple as possible. Whether it's the layout and applicant tracking features, or the lists that shave off days to fill when working on a new req.“

February 1, 2026

Sean M

Managing PartnerStaffing and Recruiting, 2 - 10 employeesUsed the software for: 1-2 years.

“Very expensive for what the platform delivers, w/ 5% increases every yr and high integration costs, transferring my old DB was a shit show and rushed to review it, but the errors showed up months after- too late at that point to get them to fix unless u want to pay.“

January 16, 2026

Thais C

Founder Recruitment Director and Career CoachStaffing and Recruiting, 2 - 10 employeesUsed the software for: 6-12 months.

“I like that everything in Loxo is fully integrated and user-friendly, making processes like emails, outreach, updating and sourcing candidates fast and easy.“

April 16, 2026

Jimmy T

DirectorProgram Development, Self-employedUsed the software for: I used a free trial.

“The platform’s 'Loxo Source' feature seems to scrape personal contact information without consent.“

May 6, 2026

JC

Jason C

RecruiterRenewables & Environment, 201 - 500 employeesUsed the software for: 1-2 years.

“Texts, emails, and call recordings are all tracked within the platform, which makes it incredibly easy to stay on top of outreach and pick up right where a colleague left off.“

April 16, 2026

Sean M

Managing PartnerStaffing and Recruiting, 2 - 10 employeesUsed the software for: 1-2 years.

“Weak results from job board postings, especially free boards“

January 16, 2026

## Showing most helpful reviews

Showing 1-25 of 133 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Saad M.  
Founder  
Defense & Space  
Used the software for: Less than 6 months

### "The magic key for startup recruiting"

August 2, 2024

5.0

I recommend this software to all my friends and colleagues.

Pros

I liked that the pricing is excellent, and that I can do outbound and inbound recruiting all in one platform. The Loxo Source database is excellent, very similar to LinkedIn boolean search. For inbound, it integrates with Indeed and LinkedIn company page with contacting those support teams. This gets the job out all over the internet so that you get the widest funnel. For outbound, I can do mass email campaigns and the unlimited plan is great. I can source personal emails without having to use a separate email finder like SalesQL and a separate email sequence software and a separate ATS and manually integrating them. Many other outbound recruiting softwares only allow you to add one (Gem) or 25 (Workable) prospects to a campaign at a time. But there is power in numbers, and Loxo currently allows you to add all results of a Boolean search, up to 5000 a day. Their email server Sent via Loxo is great to optimize deliverability, and they also help users optimize deliverability of their domain. They do allow self hosted instances in the enterprise plan for additional cybersecurity and integration with MS 365 instead of Google Workspace.

Cons

The software has some bugs, but it is continuously improving. I am glad that the team is receptive to my suggestions for features and bug reports. The software is a behemoth of features, so of course it is complex. It took me 1-2 weeks to go through setup and training before I became familiar with the software and its quirks enough to recruit for a position. They strongly encourage annual contracts, but small business customers and startups definitely prefer month to month flexibility. I was able to negotiate month to month at a higher price.

Alternatives considered

[SignalHire](https://www.capterra.com/p/150698/SignalHire/)[Ashby](https://www.capterra.com/p/10004338/Ashby/)[Gem](https://www.capterra.com/p/204052/Gem/)[SalesQL](https://www.capterra.com/p/196848/SalesQL/)[Workable](https://www.capterra.com/p/130175/Workable/)

Reason for choosing Loxo

SignalHire is terrible and not polished. Greenhouse is too expensie and opaque. Loxo was better priced than Ashby. Gem and Workable did not allow mass sourcing with one click.

Switched from

[Linked Helper 2](https://www.capterra.com/p/230521/Linked-Helper-2/)[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[SalesQL](https://www.capterra.com/p/196848/SalesQL/)[Eddy](https://www.capterra.com/p/175834/eddyhr/)

All in one solution was wanted for inbound and outbound recruiting. not using a separate email finder, email campaign software, etc.

Review Source

Scott H.  
Senior Recruiting Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Great All-in-One Solution for ANY Talent Team!"

July 20, 2023

5.0

We had been using a legacy ATS which we had heavily customized for our High Volume RPO business over 10 years. That system was purchased and sunsetted, so we needed a new solution. Through an exhaustive search we found Loxo and were impressed by the potential of the system (it was still very new two years ago). When meeting with \[sensitive content hidden\] we saw his passion for developing a better system and were willing to work with him and his team to make it better. They have met and exceeded our expectations. His support and development teams are responsive, helpful and quick to solve problems while they are constantly improving the system.

Pros

Loxo is a leader in what ATS and CRM systems should be. They are constantly making improvements and adding customizable elements that make the system better every day! Their support team is always responsive and solves any issues quickly. The system is also very intuitive and user-friendly with integrated phone, text, drip marketing and sourcing ALL IN ONE!

Cons

We've been working with Loxo for 2 years now. We knew then that it wasn't everything we wanted because it was so new, but the potential for greatness was there! They have come a long way and are using our input to make updates that really matter!

Alternatives considered

[Tracker](https://www.capterra.com/p/141766/TrackerRMS/)[JobDiva](https://www.capterra.com/p/129831/JobDiva/)[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Breezy](https://www.capterra.com/p/141702/Breezy-HR/)[Avature](https://www.capterra.com/p/188984/Avature/)

Reason for choosing Loxo

Loxo was the only tool that was intuitive and customizable enough for our High Volume RPO needs.

Review Source

DM

Deb M.  
Senior Recruitment Specialist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "LOXO - NOT an end-to-end recruitment solution "

October 21, 2024

1.0

funneled my dismay and issues up SEVERAL times, get teh same pat on teh head that we will work with you to "fix" these issues. All the "fixes" are yet another "work-around" which makes more work for me. As I said, sold an end to end recruitment tool and got a dogs-breakfast from a company that will keep a dissatisfied customer for the money as my money is obviously way more important than my customer satisfaction. Maybe in 5 years this will work, but for now it is charging a LOT of money for an ugly to work with product. Excel spreadsheets would work better.

Pros

What i was sold and what is are two vastly different things. I was sold and end to end recruitment tool that would most importantly save me time. It does not. It costs me time. At best Loxo is a sourcing tool, that has yet to net a single candidate for my vertical.

Cons

It is NOT an end to end recruitment service - you can send resumes to your clients if you want them to look like a dogs breakfast. Everything is "clunky" for lack of a better term and because you have to constantly go out of the program to actually work, there is no continuity. I am bitterly disappointed and they are forcing me to stay through the contract so I will be developing my company on another ATS while I wait out my term.

Alternatives considered

[Manatal](https://www.capterra.com/p/181145/Manatal/)

Reason for choosing Loxo

Because i was sold on the time saving processes that LOXO promised. Jokes is on me because they are not there.

Switched from

[Zoho One](https://www.capterra.com/p/166175/Zoho-One/)

To attain an end to end recruitment product and what I got is just another dogs breakfast

Review Source

VR

Verified Reviewer  
Owner  
Staffing and Recruiting  
Used the software for: 2+ years

### "Best ATS & CRM we have used"

December 9, 2020

5.0

It's a great product, and I like the design and layout - which is very important to me when using it daily as often as I do. We search for very specialized skillsets and their AI tools have not been as good as we'd hoped, but that improves over time and it's done better on some skills than others.

Pros

Ease of use, and ease of customizing to our needs. Instantly saves all email communication with our candidates and clients, without us having to do anything as long as its set up to sync them. Customer support is always very helpful and usually responds in a timely manner. You can do a lot more with this software if you use it fully, as it will show you your metrics in all areas important to you, thereby helping you improve your business processes.

Cons

The issues are not really specific to Loxo I feel, as I've seen the same issues with other ATSs too: too many duplicates sometimes, of candidates entered, and measuring new business development in their Deals section needs to be improved.

Alternatives considered

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/)

Reason for choosing Loxo

Because it was more of a seamless transition for us based on it being more current with technology than other ATSs (it was web 3.0 based, more current than others available at the time, and more AI features/muscle). Learning how to use it was simple and intuitive, and the price and design/layout all played an important role that ultimately made us buy it.

Switched from

[Jobvite](https://www.capterra.com/p/109268/Jobvite/)

jobvite was too cumbersome to work with, just one big mess, and our onboarding was quite terrible. Support was always problematic. It was an expensive way to just store our candidates and jobs, as the problems got too much in the way of being productive with it. As an employment agency it was not suited to our industry, and Loxo by comparison, really was.

Review Source

Doug P.  
CEO  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Loxo has been a game changer for us"

December 4, 2020

5.0

The Loxo team is also incredible. You know it when you meet smart, professional people that are really good at what they do. Loxo is full of people like that. Everyone we've worked with from sales, to implementation, and in service of our account has taken great care of us. They are super responsive, have a can do attitude, and get the results. We're not tech savvy at all and the Loxo team has really done a great job of making this easy on us and getting our recruiters fully implemented, functional, and happy.

Pros

Loxo is very intuitive, full of time saving features and automations, easy to integrate with the web and other programs--and it gives our recruiters an extremely simple, and powerful tool they can use to be productive anywhere they can get on the internet. But Loxo AI, Source & Connect are the "muscles" that really make it go the distance for our team. We've used two other ATS systems that we liked, but Loxo is the best by far!

Cons

We just completed our 1 year roadmap review with \[SENSITIVE CONTENT HIDDEN\] and we're really happy with everything. I don't have anything to report here.

Alternatives considered

[JobDiva](https://www.capterra.com/p/129831/JobDiva/)[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Reason for choosing Loxo

We chose Loxo because of its web based/app platform, ease of use, automations, and powerful AI Source & Connect features. We saw all of this as unique and valuable--and we saw the potential that this tool had to make our recruiters more efficient, faster, and even more capable in a competitive market. We also had access to \[SENSITIVE CONTENT HIDDEN\] during the sales process. In talking to him multiple times it was clear that they were committed to quality, they pursue excellence, and they care about people. That mattered to us.

Review Source

VR

Verified Reviewer  
CEO  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Worst Platform, the Sales Rep Lie on top of the Customer Service Mgr not caring at all"

October 11, 2023

1.0

Very upsetting. We asked for training multiple times...we left a software company that provided stellar customer service and 1:1 devoted training only because Loxo promised we would be able to source candidates and save money but not having to have any other paid recruitment platforms. That is a LIE. Then when we asked for our date, ALL THE SUDDEN the Customer Service Manager, \[sensitive content hidden\], who is the worst, decides now she has the time to reach out to us. Instead of listening to our concerns that we had and trying to save us, she repeated herself and not hearing ANYTHING THAT WE SAID! Or the facts that we have when we were promised one thing and met with the opposite. Not to mention the amount of times we asked for help and were not provided any.

Pros

We do not like anything about LOXO and it is simply due to the lack of customer service and the amount of times we asked for help and did not get the guidance needed.

Cons

There is no 1:1 training, they put you in a class with a guy that talks super fast and you do not get to stop and ask questions until the end of the hour which by then, you are beyond confused. When we asked for more training, they put us back in the same class, with the same gentleman and never listed to what we actually needed. UNTIL WE WANTED TO CANCEL!

Alternatives considered

[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)

Switched from

[Recruiterflow](https://www.capterra.com/p/165636/Recruiterflow/)

The Salesman let us know we would be able to source candidates within Loxo and be able to get rid of Indeed & LinkedIn & other recruitment platforms that would save us money. It was a complete LIE! WE did not even recruit one single candidate and when we asked \[sensitive content hidden\], she just gave us the run around. Worst Customer Manager I have ever spoken too...in fact, when we explained out frustrations and tried working things out, it was like she did not hear a word we said and would repeat herself and state events that did not happen.

Review Source

Tedi A.  
Member - Manager/Owner  
Management Consulting  
Used the software for: Less than 6 months

### "Loxo Is An Amazing Service!"

April 1, 2021

5.0

FIVE STAR!! Overall, I haven't been able to see a technology that is as clean, efficient, and budget-friendly. I highly recommend this to companies that need to get going quickly with their contact cadence needs.

Pros

I really liked how organized and clean it is.

Cons

Adding emails and integrating platforms is not the smoothest I've seen.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Salesflare](https://www.capterra.com/p/149522/Salesflare/)

Reason for choosing Loxo

Loxo had everything I needed. It allowed me to cut out a lot of expenses. The team was on top of their game and they were willing to work with me. They showed up when I needed them.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Salesflare](https://www.capterra.com/p/149522/Salesflare/)

Instead of using all these different products, I was able to cut my expenses and obtain a higher ROI on my investment.

Review Source

Lee Ann C.  
Owner  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "I chose LOXO after conducting trials and comparing several other platforms"

July 15, 2020

5.0

Customer Support was amazing from the trial through implementation. They respond quickly and follow up to ensure that the problem/issue was fixed. Implementing was a breeze compared to some other programs.

Pros

The AI Source and Outreach programs are excellent

Cons

At first, I was put off by the cost, but after reading other reviews and talking with some people in my network that use it, I went for it. It absolutely has paid for itself ten-fold with the amount of time it saves me in data entry and the AI Sourcing.

Alternatives considered

[Crelate](https://www.capterra.com/p/133064/Crelate-Talent/)

Reason for choosing Loxo

The automation far outweighed the competition and the support was terrific!

Switched from

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)

Not enough automation for a solo entrepreneur that is doing everything.

Review Source

Tynesha H.  
CEO/Lead Recruiter  
Human Resources  
Used the software for: I used a free trial

### "Love It!"

June 24, 2020

5.0

Pros

Love the ease of use, multiple integrations in one place, sourcing options

Cons

I only wish the price was a bit lower, but no other complaints

Switched from

[Crelate](https://www.capterra.com/p/133064/Crelate-Talent/)

multiple systems in one place without using zapier

Review Source

CD

Chris D.  
Owner  
Alternative Medicine  
Used the software for: 1-2 years

### "Loxo is the new AI powered software to hire candidates for your practice!"

January 17, 2025

4.0

Overall, Loxo is user friendly and allows you to keep up with candidates in a important way.

Pros

Loxo uses AI which is user friendly. It is super easy to tag candidates you are looking to hire and then search hiring groups by tag, which is unique to the software.

Cons

Loxo creates multiple profiles for the same person if they are candidates for multiple jobs. This gets messy and confusing. A few times, emails and text will not sync in real time.

Review Source

JM

Justin M.  
Director - Industrial Products  
Management Consulting  
Used the software for: Less than 6 months

### "Modern, Efficient, and Easy to Use. Loxo is TOP NOTCH Recruiting Software!"

January 5, 2023

5.0

A+ from Customer Service to the functionality of the software. It does everything as described and then some! The migration of data went much smoother than I anticipated. I was nervous we would lose notes, activities, contact information, resumes etc. Everything has gone perfect and the learning curve with our 35+ associates was much smaller than I expected and planned for.

Pros

Managing the pipeline and stages is easy to use and organized. It is at least 3x faster than our previous CRM / ATS. Searching for candidates within your database has never been easier.

Cons

Nothing much at this time. It would be nice is 3rd party phone / VOIP services could be integrated so our calls / texts are logged automatically. However, it sounds like Loxo will be upgrading their internal phone system in the near future.

Alternatives considered

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/)

Reason for choosing Loxo

Loxo seemed to check all of the boxes. The Loxo Outreach email campaign is easy to use and allows us to spend more time speaking with candidates. It is modern, aesthetically pleasing, and seems to be ahead of the competition in terms of service offering and consistently bring more value.

Switched from

[PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/)

We were looking for something that was more modern and could improve efficiencies. The Loxo software has a beautiful way of creating reports that can be prepared and sent to a client for search updates in a matter of 1-2 minutes. After 20 years with our previous CRM, it was time for us to upgrade and invest in our future.

Review Source

KK

Ken K.  
Owner  
Staffing and Recruiting  
Used the software for: 2+ years

### "100% satisfied. Surpassed all of my expectations. "

April 20, 2023

5.0

Loxo came highly recommended to me in 2020. I had been looking for a sophisticated, yet user-friendly CRM ATS system to replace my old system which was frustrating and full of time-wasting redundancies. After receiving the Loxo demo, I said to myself, “If this software does half of what I’m seeing, my life is about to get a whole lot easier.” I signed up immediately and must say that the experience has surpassed my expectations. Loxo’s AI technology and organic flow of searching and communicating with candidates continues to impress me. But it’s the customer service that has absolutely blown me away. It’s the best I’ve ever experienced. From Day 1 to today, I have been 100% satisfied with my decision. Keep being you, Loxo, you guys are awesome!

Pros

Loxo’s AI technology and organic flow of searching and communicating with candidates. The oustanding customer service!

Cons

I'm always happy to share the cons but none come to mind for Loxo.

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Previous system was frustrating and full of time-wasting redundancies.

Review Source

JO

Joel O.  
Partner  
Staffing and Recruiting  
Used the software for: 2+ years

### "It does it all"

December 7, 2020

5.0

It has been great. I get multiple emails each day from other companies offering me products and services that seem great. But I can always respond, "My ATS already does that at no additional cost."

Pros

Loxo is one of the most affordable ATS that I've run across. It does everything that our previous systems did and so much more. Also, it is cleaner, faster, and easier to use. Customer Service is always available. They are always rolling out new features.

Cons

I wish it was easier to bulk select candidates from a list of over 25 people.

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Cost, functionality, features, appearance, ease of use.

Review Source

CW

Craig W.  
Principal Recruiter  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Independent Boutique, but should be used by every enterprise"

January 4, 2021

5.0

This is as 1 stop shop as I have seen.

Pros

\- Being able to easily flush my candidate's Linkedin profile to Loxo is huge, easy and amazing. - Creating drip campaigns is an easy task, to say the least. - Loxo Source is years ahead of other ATSs

Cons

\- I'd love to be able to respond through Loxo to people who respond to my drip campaigns. Currently, I have to go back to email. Not crushing, but it would be easier to work out of 1 system. - AI Matching is good. No one is great, but I'd like to see Loxo crush everyone.

Reason for choosing Loxo

They will be the best soon. Pound per pound, they crush the rest.

Switched from

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)

Zoho was limited in comparison although their parsing was spot on and did more than most. There was no campaigning with Zoho unless I bought another product.

Review Source

TM

Tony M.  
Co-Founder  
Computer Software  
Used the software for: Less than 6 months

### "Really pleased with Loxo....it will make a material difference to our business "

September 20, 2024

5.0

Really good in the main. Some of the communication back in the initial set up was a little slow and we had to chase which was a bit frustrating but it did improve dramatically when \[sensitive content hidden\] did our training, she was brilliant, can praise her enough.

Pros

Easily functionality, navigation and good UI and very recruiter process friendly

Cons

Its a bit candidate heavy but we know this is being addressed

Review Source

MP

Mark P.  
CEO  
Human Resources  
Used the software for: 2+ years

### "Great software/Stellar support"

December 9, 2020

5.0

Every one of my people is in Loxo hour by hour, minute by minute. We use it to track our core business, which is recruiting. \[SENSITIVE CONTENT HIDDEN\] called me a few years ago and we made the switch. We're thrilled that we did.

Pros

We chose Loxo because it looks and works great. We try to attract innovators and previous products felt like they were designed in the 90s. Loxo is contemporary, thoughtful, and highly useable. We also think the world of their support staff. They always go above and beyond every day!

Cons

The CRM (meaning biz dev tracking) functions are not very robust. I know they weren't designed first as a CRM and they've nailed the ATS piece, but would love for a more usable CRM.

Reason for choosing Loxo

Loxo was the best and easiest product that we tested. We looked at every option that can be used by a 3rd party recruiting firm like ours. I don't want to say who we switched from or who else we considered because I don't want to trash anyone. Also, I haven't looked at other options since we made the move, so those other products could be very different. BUT, know that we looked at everything with a very critical eye and Loxo outshone them all.

Review Source

VR

Verified Reviewer  
Associate | Candidate Services  
Staffing and Recruiting  
Used the software for: 1-2 years

### "LOXO for your recruiting needs"

September 6, 2022

5.0

Pros

Our firm transitioned to LOXO almost a year ago and have been very pleased with their customer service. Their product is extremely user-friendly and they are constantly improving its functionality. The onboarding process was a snap and the continuous training is truly helpful. We highly recommend LOXO in every recruiting firm’s toolbox.

Cons

To date, we haven't found anything we don't like about this product.

Switched from

[Kortivity](https://www.capterra.com/p/154561/Kortivity/)

More user-friendly and additional features.

Review Source

VR

Verified Reviewer  
Recruiting Services Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Loxo is an excellent tool for Modern Recruiting"

November 29, 2022

5.0

Responsive, smart, easy.

Pros

Loxo is constantly adapting to user needs and industry needs. The changes made are timely, seamlessly and smart. Loxo is a modern recruiting tool that I am happy to use daily!

Cons

Some extra steps are needed in simple transactions...like replying to a text. I'd rather be able to do that via email than going back into the candidate profile. I'd also like to be able to one-click reject a candidate from the pool of candidates.

Review Source

Peter S.  
Business Development Manager  
Human Resources  
Used the software for: 6-12 months

### "Solid ATS with a CRM for small-medium sized businesses"

March 23, 2023

4.0

Loxo has been great for myself, my team, and my clients.

Pros

Customer support - greatChrome extension - great Resume parsing - goodOutreach campaigns - goodPower calling / SMS - good Contact info reveal - OK

Cons

No desktop / mobile appWeb app can be quirky. UI is updated frequently which impacts my userflow. Their support team is helpful, but it is frustrating to relearn the system.

Review Source

TA

Thom A.  
Consultant  
Design  
Used the software for: 1-2 years

### "When I first started using Loxo I was cautiously optimistic. Glad I followed Through."

July 18, 2017

5.0

easy to input and find candidates within the software, cut research time in half.

Pros

Easy to use interface. The loxo Chrome attachment is awesome. It has cat my research time in half. The calling interface is really cool. The way that it tracks everything I do with a candidate. Phone calls, email, submission etc... Works really well. They are also on top of constantly updating and then letting you know what the update is and how to use it. I do not use the forms feature but it looks easy to use based on the video instructional they put out after it was released. Every new feature or update is like that. I am an old school recruiter that was just looking for a place to store resumes and have easy search features to find them later. This does that and a whole lot more. So well and easy to use that it pushed me to using a lot of features I never thought I would use. I was using BigBiller before this is head and shoulders better in everyway.

Cons

The mobile version is terrible!!!! Only complaint. Man it is so hard to access candidate info. I have to turn my iphone sideways and you still do not get the whole details screen.

Review Source

MF

Madelyn F.  
Operations Manager/Talent Advisor  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Loxo is instrumental to our candidate management processes"

March 23, 2023

5.0

Pros

Integration with outlook, the level of detail that can be included - from specific postings to individuals. Visually it is very easy to navigate. It's wonderful that we can include clients on projects and they can interact directly.

Cons

I wish that you could customize the stages for candidates within a job, or add stages.

Review Source

HR

Heather R.  
Senior Recruiter  
Information Technology and Services  
Used the software for: 2+ years

### "Great ATS"

November 29, 2022

5.0

I appreciate many features Loxo provides from sourcing to ongoing communications with candidates after hire. It is organized, user-friendly and integrates well with online platforms. Makenzie has proven to be an incredible asset providing top-notch customer service when needed!

Pros

Loxo is easy to use and I like how easy it is to post a job and candidates progression is easily visible

Cons

I would like to have a feature to forward texts from candidates.

Review Source

jM

jeff M.  
CEO and Founder  
Human Resources  
Used the software for: 2+ years

### "Hands Down Best ATS "

December 7, 2020

5.0

Perfect. Easy to use. Easy to customize. Set up for success.

Pros

Loxo does everything we need and provided us additional functionality we did realize we needed until it was provided. The customer support is absolutely first class. 100 percent happy customer.

Cons

Nothing that I can think of at the moment. It’s clean, easy to use. We thought a lot about how we wanted to use and set it up prior to implementing.

Reason for choosing Loxo

Many can not remember all of them - bullhorn, LI and others.

Review Source

Kristen W.  
Owner  
Human Resources  
Used the software for: Less than 6 months

### "Solid product"

March 16, 2021

4.0

Pros

I believe if you're purchasing a product, you should be able to log in and go- Loxo does that. Very intuitive. There are probably a ton of bells and whistles I have not taken advantage of but for tracking information, it works well.

Cons

Some of the layout could use some tweaking- I'll add a company address and it's not clearly displayed on the company file etc. Additionally I wish you could add a contact and easily add the company (maybe you can and I just haven't figured it out).

Reason for choosing Loxo

I liked the interface better with Loxo. I also have a back office group that said they could easily interface with Loxo which helped.

Review Source

VR

Verified Reviewer  
Managing Director  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Great Product Coupled with Great Service"

March 17, 2022

5.0

Pros

\- initiative and easy to use - able to manage the 360 recruitment process with its tools - excellent reporting functionality - highly responsive customer service

Cons

\- lack of mobile app - some functions don't work for Japan

Review Source

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