# Loxo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Loxo the right Recruiting solution for you? Explore 131 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/165046/Loxo/reviews --- Loxo 4.6 (131) [View alternatives](https://www.capterra.com/p/165046/Loxo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Loxo Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews Thais C Founder Recruitment Director and Career CoachStaffing and Recruiting, 2 - 10 employeesUsed the software for: 6-12 months. “The integration allows setting up outreach searches and tasks outside regular hours, which is super helpful as I recruit across multiple time zones.“ April 16, 2026 Sean M Managing PartnerStaffing and Recruiting, 2 - 10 employeesUsed the software for: 1-2 years. “Very expensive for what the platform delivers, w/ 5% increases every yr and high integration costs, transferring my old DB was a shit show and rushed to review it, but the errors showed up months after- too late at that point to get them to fix unless u want to pay.“ January 16, 2026 Lexi J Accounting and Finance RecruiterAccounting, 11 - 50 employeesUsed the software for: More than 2 years. “Recruiting is a grind, and they do a great job at making it as simple as possible. Whether it's the layout and applicant tracking features, or the lists that shave off days to fill when working on a new req.“ February 1, 2026 Sean M Managing PartnerStaffing and Recruiting, 2 - 10 employeesUsed the software for: 1-2 years. “Weak results from job board postings, especially free boards“ January 16, 2026 Thais C Founder Recruitment Director and Career CoachStaffing and Recruiting, 2 - 10 employeesUsed the software for: 6-12 months. “I like that everything in Loxo is fully integrated and user-friendly, making processes like emails, outreach, updating and sourcing candidates fast and easy.“ April 16, 2026 Sean M Managing PartnerStaffing and Recruiting, 2 - 10 employeesUsed the software for: 1-2 years. “Integrations feel clunky and half baked“ January 16, 2026 JC Jason C RecruiterRenewables & Environment, 201 - 500 employeesUsed the software for: 1-2 years. “Texts, emails, and call recordings are all tracked within the platform, which makes it incredibly easy to stay on top of outreach and pick up right where a colleague left off.“ April 16, 2026 Sean M Managing PartnerStaffing and Recruiting, 2 - 10 employeesUsed the software for: 1-2 years. “Output looks like sloppy cut and paste work“ January 16, 2026 ## Showing most helpful reviews Showing 1-25 of 131 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Saad M. Founder Defense & Space Used the software for: Less than 6 months ### "The magic key for startup recruiting" August 2, 2024 5.0 I recommend this software to all my friends and colleagues. Pros I liked that the pricing is excellent, and that I can do outbound and inbound recruiting all in one platform. The Loxo Source database is excellent, very similar to LinkedIn boolean search. For inbound, it integrates with Indeed and LinkedIn company page with contacting those support teams. This gets the job out all over the internet so that you get the widest funnel. For outbound, I can do mass email campaigns and the unlimited plan is great. I can source personal emails without having to use a separate email finder like SalesQL and a separate email sequence software and a separate ATS and manually integrating them. Many other outbound recruiting softwares only allow you to add one (Gem) or 25 (Workable) prospects to a campaign at a time. But there is power in numbers, and Loxo currently allows you to add all results of a Boolean search, up to 5000 a day. Their email server Sent via Loxo is great to optimize deliverability, and they also help users optimize deliverability of their domain. They do allow self hosted instances in the enterprise plan for additional cybersecurity and integration with MS 365 instead of Google Workspace. Cons The software has some bugs, but it is continuously improving. I am glad that the team is receptive to my suggestions for features and bug reports. The software is a behemoth of features, so of course it is complex. It took me 1-2 weeks to go through setup and training before I became familiar with the software and its quirks enough to recruit for a position. They strongly encourage annual contracts, but small business customers and startups definitely prefer month to month flexibility. I was able to negotiate month to month at a higher price. Alternatives considered [SignalHire](https://www.capterra.com/p/150698/SignalHire/)[Ashby](https://www.capterra.com/p/10004338/Ashby/)[Gem](https://www.capterra.com/p/204052/Gem/)[SalesQL](https://www.capterra.com/p/196848/SalesQL/)[Workable](https://www.capterra.com/p/130175/Workable/) Reason for choosing Loxo SignalHire is terrible and not polished. Greenhouse is too expensie and opaque. Loxo was better priced than Ashby. Gem and Workable did not allow mass sourcing with one click. Switched from [Linked Helper 2](https://www.capterra.com/p/230521/Linked-Helper-2/)[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[SalesQL](https://www.capterra.com/p/196848/SalesQL/)[Eddy](https://www.capterra.com/p/175834/eddyhr/) All in one solution was wanted for inbound and outbound recruiting. not using a separate email finder, email campaign software, etc. Review Source JN Julijana N. Head of central Operations Staffing and Recruiting Used the software for: Less than 6 months ### "Great CRM and ATS" November 4, 2024 5.0 Overall a good experience for our recruitment process. The support team is based in the US, so those in Europe get a delayed answer which sometimes can cause delays in the work. Pros Loxo Source is great tool to easily find candidates. The Loxo extension as well works perfectly and fairly fast. We moved to Loxo from a custom ATS which meant a very complex and tedious migration, however, even though it took longer then anticipated, the Loxo engineering team made it happen. Cons One thing that could be done better is the alignment between the sales and the support team. I think the sales team oversell the tool as all-powerful and all-potent, but then after the purchase we say that that is not the case. We were expecting reports to be able to do calculations, but later found out that they are based on logic. Now we need to redo most reports and then do the calculations elsewhere. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Ezekia](https://www.capterra.com/p/207963/Ezekia/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Loxo Ease of use and great user experience however Loxo source was the breaking point - no other tool offered a better search feature. Review Source VR Verified Reviewer CEO Staffing and Recruiting Used the software for: 6-12 months ### "Worst Platform, the Sales Rep Lie on top of the Customer Service Mgr not caring at all" October 11, 2023 1.0 Very upsetting. We asked for training multiple times...we left a software company that provided stellar customer service and 1:1 devoted training only because Loxo promised we would be able to source candidates and save money but not having to have any other paid recruitment platforms. That is a LIE. Then when we asked for our date, ALL THE SUDDEN the Customer Service Manager, \[sensitive content hidden\], who is the worst, decides now she has the time to reach out to us. Instead of listening to our concerns that we had and trying to save us, she repeated herself and not hearing ANYTHING THAT WE SAID! Or the facts that we have when we were promised one thing and met with the opposite. Not to mention the amount of times we asked for help and were not provided any. Pros We do not like anything about LOXO and it is simply due to the lack of customer service and the amount of times we asked for help and did not get the guidance needed. Cons There is no 1:1 training, they put you in a class with a guy that talks super fast and you do not get to stop and ask questions until the end of the hour which by then, you are beyond confused. When we asked for more training, they put us back in the same class, with the same gentleman and never listed to what we actually needed. UNTIL WE WANTED TO CANCEL! Alternatives considered [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Switched from [Recruiterflow](https://www.capterra.com/p/165636/Recruiterflow/) The Salesman let us know we would be able to source candidates within Loxo and be able to get rid of Indeed & LinkedIn & other recruitment platforms that would save us money. It was a complete LIE! WE did not even recruit one single candidate and when we asked \[sensitive content hidden\], she just gave us the run around. Worst Customer Manager I have ever spoken too...in fact, when we explained out frustrations and tried working things out, it was like she did not hear a word we said and would repeat herself and state events that did not happen. Review Source RT Ryan T. Founder Staffing and Recruiting Used the software for: 2+ years ### "Excellent choice for recruitment agency owners looking for an all-in-one system" August 14, 2024 5.0 Loxo has been a great partner in my recruiting business since the beginning. I've had good support from customer service and the product has continued to be refined with additional features and improvements on existing features. I'm comfortable recommending Loxo as a tool for agency recruiters based on my experience with Loxo for more than 5 years. Pros User interface is a standout feature as is the number of useful features from CRM to contact info to sales engagement. The bundling with phone and text features for Outreach really streamlines our tech stack enabling us to have a simpler setup for new users. Cons Pricing is always a challenge when you're working with a good product. We don't utilize all of the features or some features are more useful in certain contexts than others. Because of that, I consider value to be a key metric for how you're using the product and value will vary by use case. Alternatives considered [Crelate](https://www.capterra.com/p/133064/Crelate-Talent/)[JobAdder](https://www.capterra.com/p/135918/JobAdder/) Reason for choosing Loxo It was recommended by a thought leader in the recruitment field and I also liked the interface and value at the time of the original purchase decision. Review Source Scott H. Senior Recruiting Manager Staffing and Recruiting Used the software for: 2+ years ### "Great All-in-One Solution for ANY Talent Team!" July 20, 2023 5.0 We had been using a legacy ATS which we had heavily customized for our High Volume RPO business over 10 years. That system was purchased and sunsetted, so we needed a new solution. Through an exhaustive search we found Loxo and were impressed by the potential of the system (it was still very new two years ago). When meeting with \[sensitive content hidden\] we saw his passion for developing a better system and were willing to work with him and his team to make it better. They have met and exceeded our expectations. His support and development teams are responsive, helpful and quick to solve problems while they are constantly improving the system. Pros Loxo is a leader in what ATS and CRM systems should be. They are constantly making improvements and adding customizable elements that make the system better every day! Their support team is always responsive and solves any issues quickly. The system is also very intuitive and user-friendly with integrated phone, text, drip marketing and sourcing ALL IN ONE! Cons We've been working with Loxo for 2 years now. We knew then that it wasn't everything we wanted because it was so new, but the potential for greatness was there! They have come a long way and are using our input to make updates that really matter! Alternatives considered [Tracker](https://www.capterra.com/p/141766/TrackerRMS/)[JobDiva](https://www.capterra.com/p/129831/JobDiva/)[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Breezy](https://www.capterra.com/p/141702/Breezy-HR/)[Avature](https://www.capterra.com/p/188984/Avature/) Reason for choosing Loxo Loxo was the only tool that was intuitive and customizable enough for our High Volume RPO needs. Review Source VR Verified Reviewer Owner Staffing and Recruiting Used the software for: 2+ years ### "Best ATS & CRM we have used" December 9, 2020 5.0 It's a great product, and I like the design and layout - which is very important to me when using it daily as often as I do. We search for very specialized skillsets and their AI tools have not been as good as we'd hoped, but that improves over time and it's done better on some skills than others. Pros Ease of use, and ease of customizing to our needs. Instantly saves all email communication with our candidates and clients, without us having to do anything as long as its set up to sync them. Customer support is always very helpful and usually responds in a timely manner. You can do a lot more with this software if you use it fully, as it will show you your metrics in all areas important to you, thereby helping you improve your business processes. Cons The issues are not really specific to Loxo I feel, as I've seen the same issues with other ATSs too: too many duplicates sometimes, of candidates entered, and measuring new business development in their Deals section needs to be improved. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/) Reason for choosing Loxo Because it was more of a seamless transition for us based on it being more current with technology than other ATSs (it was web 3.0 based, more current than others available at the time, and more AI features/muscle). Learning how to use it was simple and intuitive, and the price and design/layout all played an important role that ultimately made us buy it. Switched from [Jobvite](https://www.capterra.com/p/109268/Jobvite/) jobvite was too cumbersome to work with, just one big mess, and our onboarding was quite terrible. Support was always problematic. It was an expensive way to just store our candidates and jobs, as the problems got too much in the way of being productive with it. As an employment agency it was not suited to our industry, and Loxo by comparison, really was. Review Source Doug P. CEO Non-Profit Organization Management Used the software for: 6-12 months ### "Loxo has been a game changer for us" December 4, 2020 5.0 The Loxo team is also incredible. You know it when you meet smart, professional people that are really good at what they do. Loxo is full of people like that. Everyone we've worked with from sales, to implementation, and in service of our account has taken great care of us. They are super responsive, have a can do attitude, and get the results. We're not tech savvy at all and the Loxo team has really done a great job of making this easy on us and getting our recruiters fully implemented, functional, and happy. Pros Loxo is very intuitive, full of time saving features and automations, easy to integrate with the web and other programs--and it gives our recruiters an extremely simple, and powerful tool they can use to be productive anywhere they can get on the internet. But Loxo AI, Source & Connect are the "muscles" that really make it go the distance for our team. We've used two other ATS systems that we liked, but Loxo is the best by far! Cons We just completed our 1 year roadmap review with \[SENSITIVE CONTENT HIDDEN\] and we're really happy with everything. I don't have anything to report here. Alternatives considered [JobDiva](https://www.capterra.com/p/129831/JobDiva/)[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Reason for choosing Loxo We chose Loxo because of its web based/app platform, ease of use, automations, and powerful AI Source & Connect features. We saw all of this as unique and valuable--and we saw the potential that this tool had to make our recruiters more efficient, faster, and even more capable in a competitive market. We also had access to \[SENSITIVE CONTENT HIDDEN\] during the sales process. In talking to him multiple times it was clear that they were committed to quality, they pursue excellence, and they care about people. That mattered to us. Review Source Tedi A. Member - Manager/Owner Management Consulting Used the software for: Less than 6 months ### "Loxo Is An Amazing Service!" April 1, 2021 5.0 FIVE STAR!! Overall, I haven't been able to see a technology that is as clean, efficient, and budget-friendly. I highly recommend this to companies that need to get going quickly with their contact cadence needs. Pros I really liked how organized and clean it is. Cons Adding emails and integrating platforms is not the smoothest I've seen. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Salesflare](https://www.capterra.com/p/149522/Salesflare/) Reason for choosing Loxo Loxo had everything I needed. It allowed me to cut out a lot of expenses. The team was on top of their game and they were willing to work with me. They showed up when I needed them. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Salesflare](https://www.capterra.com/p/149522/Salesflare/) Instead of using all these different products, I was able to cut my expenses and obtain a higher ROI on my investment. Review Source Lee Ann C. Owner Staffing and Recruiting Used the software for: Less than 6 months ### "I chose LOXO after conducting trials and comparing several other platforms" July 15, 2020 5.0 Customer Support was amazing from the trial through implementation. They respond quickly and follow up to ensure that the problem/issue was fixed. Implementing was a breeze compared to some other programs. Pros The AI Source and Outreach programs are excellent Cons At first, I was put off by the cost, but after reading other reviews and talking with some people in my network that use it, I went for it. It absolutely has paid for itself ten-fold with the amount of time it saves me in data entry and the AI Sourcing. Alternatives considered [Crelate](https://www.capterra.com/p/133064/Crelate-Talent/) Reason for choosing Loxo The automation far outweighed the competition and the support was terrific! Switched from [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) Not enough automation for a solo entrepreneur that is doing everything. Review Source Tynesha H. CEO/Lead Recruiter Human Resources Used the software for: I used a free trial ### "Love It!" June 24, 2020 5.0 Pros Love the ease of use, multiple integrations in one place, sourcing options Cons I only wish the price was a bit lower, but no other complaints Switched from [Crelate](https://www.capterra.com/p/133064/Crelate-Talent/) multiple systems in one place without using zapier Review Source CT Chase T. Founder and Managing Partner, Technical Recruiter Staffing and Recruiting Used the software for: 6-12 months ### "Amazing ATS" March 8, 2022 5.0 I had an outstanding experience with Loxo and I am excited to use them again when the time comes - I recently joined a dream company as an internal resource so that is the sole reason I am no longer going to be using them, otherwise I would intend to use this platform as opposed to the other ATS/CRM systems out there. Great price and does more than many others that I have used before. Pros I really enjoyed how user friendly this platform was in terms of integrating data from LinkedIn as well as moving through the different steps of the hiring/interview process. It was very easy to find candidates and input notes on every conversation. I will use this platform again when the time comes that I have my own business and I've actually already recommended it to various recruiting firms. Cons I think the platform was amazing overall but of course there could always be improvements, perhaps the AI sourcing tool could include whether candidates are on active or passive but this would be difficult to make happen as most the data is coming from sources like LinkedIn regarding the skillsets. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/)[eRecruiter](https://www.capterra.com/p/127646/eRecruiter/) It seemed better for my business needs and the AI tool was very interesting to me. It also allows me to reveal the numbers and emails of candidates from the extracted data via sites like DiscoverOrg and ZoomInfo which was nice. It was also extremely user friendly. Review Source JP Jonathan P. VP of Development Law Practice Used the software for: 2+ years ### "Loxo is a great all-in-one solution for recruiting" June 1, 2023 5.0 Pros The platform is robust, offering solutions for sourcing, pipeline management, ATS, CRM, business development, management and back office processes...yet it's really intuitive and easy to use. They also offer great support through use cases and live chat. Cons We haven't found Loxo lacking in any way. Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[LinkedIn Recruiter](https://www.capterra.com/p/234965/LinkedIn-Recruiter/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[LinkedIn Sales Navigator](https://www.capterra.com/p/228343/LinkedIn-Sales-Navigator/) Switched from [LinkedIn Recruiter](https://www.capterra.com/p/234965/LinkedIn-Recruiter/) Loxo is as good if not better than LinkedIn for sourcing candidates, plus Loxo gives you the additional tools for marketing, business development, CRM, etc. Review Source DO Dennis O. Director of Sales and Marketing Consumer Services Used the software for: 2+ years ### "Sales and Recruiting" February 17, 2020 5.0 Pros This software brings together the Sales and Recruiting with strategic reports that enable us to move the staffing business forward. We use it for our prospecting of new and existing clients, operational contact management, and obviously sourcing candidates for recruiting in a tight labor market that Colorado has currently. Shortens the sale cycle, helps us drive out non value, and increase our market share. Cons We didn't realize all of the benefits of a coordinated effort between Sales and Recruiting functionality. We where under utilizing this software to define the passive market from both a sales and recruiting perspective. They are a growth company and need to tout the synergy between sales funnels and recruiting funnels. Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Reason for choosing Loxo The graphical user interface, while moving from milestone to milestone was great in expediting our processes. Review Source JM Jo M. Managing Director Human Resources Used the software for: 1-2 years ### "Great ATS!" December 20, 2020 5.0 Pros This is a simple, easy to use, intuitive ATS for recruiters. It's especially great for recruiting consultants, agencies, and executive search firms. I can track everything - the reporting feature is great. UI is simple. Lots of bells and whistles like AI search, sourcing, and email campaigns. They also have fast, reliable, and friendly support! The team is great. Cons There are no major cons. I think this is a great tool. Switched from [Lever](https://www.capterra.com/p/142452/Lever/) I needed more functionality to support the different clients I work with and needed robust reporting as well as all-in-one sourcing and email campaign tools. Review Source TM Tony M. Co-Founder Computer Software Used the software for: Less than 6 months ### "Really pleased with Loxo....it will make a material difference to our business " September 20, 2024 5.0 Really good in the main. Some of the communication back in the initial set up was a little slow and we had to chase which was a bit frustrating but it did improve dramatically when \[sensitive content hidden\] did our training, she was brilliant, can praise her enough. Pros Easily functionality, navigation and good UI and very recruiter process friendly Cons Its a bit candidate heavy but we know this is being addressed Review Source Beth E. Owner/Executive Recruiter Staffing and Recruiting Used the software for: 1-2 years ### "Best All in One CRM on the Market " June 11, 2019 5.0 My experience over the past year is that the company genuinely cares about their customers and keeping them happy. Anytime I've had any technical issues, they've been on it to fix within minutes. When you make suggestions, they are very open to making improvements. What I like about Loxo is that it's a one stop for all my needs. Before I started with Loxo, I had demo's with many other systems, and while a few of them were slightly less expensive up front, they would end up costing me more due to the integrations that Loxo has to offer. For example, without Loxo I would have to have separate Job Board accounts with limited posts, would have to get an email campaign program and an autoresponder, I would have to add a texting app and pay for leads from a lead source (they provide 100 free email leads per month). I don't have the AI Jobs but is something I would like to consider adding on in the future. Pros This software combines an ATS, CRM, Job Posting Tool, Candidate Tracking, Texting, Campaigns, customization, AI technology, and more. They are continually improving and making the program better and better. Cons When posting jobs, there isn't a multiple post feature or a mass edit/delete/repost option. So every two weeks when I refresh my job posts, it's a long task to refresh, close, or add new jobs one at a time. An option to mass update/post would be a great feature. Review Source JH Justin H. Recruiting Services Manager Staffing and Recruiting Used the software for: 1-2 years ### ">1 year user for agency staffing recruitment & sales" November 29, 2022 5.0 Bottom line, Loxo has been a right-sized tool/platform for our agency with everything we need to operate effectively and nothing unnecessary that is beyond efficacy for where we are at in the marketplace. Pros There is nothing clunky about Loxo at all. Very user-friendly, intuitive and easy to spin up new requirements (and new clients even easier) while including as many or as few talent acquisition team members to quickly and effectively get the req into production and identify candidates through the database or capturing applicants. Cons While not something I necessarily "dislike", it would be nice to view job details for multiple jobs within a single page versus the need to open multiple tabs. Like many recruiters, my browser windows are consistently chock-full of tabs and the need to refresh pages in various tabs while supporting efforts on multiple requirements can be cumbersome. The only other suggestion would be a "preview" option or a quicker path to job details or job descriptions besides going through an edit screen. Review Source DD Daniel D. Director Food Production Used the software for: Less than 6 months ### "Worst decision ever. Some good features but can't do any of the basics" January 31, 2024 2.0 Great during the sales process but as soon as you join and get passed on to somebody else it just went downhill. Pros The look of it was nice and fresh. Sourcing promised a lot also as a feature. Cons Inability to format CV's within the system before sending to clients. Customer support - My customer success manager ignores most messages or issues. I've been trying to cancel and it's just on deaf ears. Review Source SG Shaye G. ceo Staffing and Recruiting Used the software for: 6-12 months ### "best of the rest!!!" August 14, 2023 5.0 overall it was good cant really complain the onboarding was good as well Pros easy to use great service fast reliable good customer service ai is pretty good (even thought i didn't use it much) Cons it has one major downside i priced it around with a few different CRM IT COMPARES a bit more expensive then most of them! Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) Review Source sL scott L. Founder Staffing and Recruiting Used the software for: 2+ years ### "Best ATS For The Money" December 9, 2020 5.0 Working as a solo independent recruiter I don't feel like I'm on a dessert island. Support and training always helps me feel connected. Pros The combination of ATS and VOIP all-in-one is great. Support is strong, if I ask to see an instructional video showing how to complete a function they send me a link. Plus there is an archive of training videos I can access independently. In certain situations they have custom made a quick video for me that demonstrates a solution to the problem I'm having. In other situations, they connect with me live to solve problems. Training and problem solving is always resourceful. Cons Look forward to enhancements on the current auto-resume branding function. Reason for choosing Loxo Combination ATS & VOIP all-in-one. After arriving on the platform I discovered many more advantages. Review Source BK Brandon K. Recruiter/ Founder Human Resources Used the software for: 6-12 months ### "Easy to use + great features " April 10, 2023 5.0 I've looked at and used many other ATS systems before, this is by far my favorite. I've already recommended it to another boutique agency and they've implemented it. Pros Loxo is visually very pleasing; love the way it imports candidate/ company pictures and the look/ flow overall. I love you can keep track in real time of the candidate flow, how it imports the teams' emails to candidate profiles so everyone is in the loop, and even though it's only accurate about half the time, the "reveal contact info" is very useful. Cons The contact info reveal could be more accurate, but that's really my only "complaint". Reason for choosing Loxo Even though it was a bit more pricey, I like the visuals, the AI matching/ internal database is nice, and the customer support is always quick with any answers. Review Source AC Amy C. Senior Recruiter Renewables & Environment Used the software for: 2+ years ### "Very happy with Loxo" December 9, 2020 5.0 Pros Loxo is user friendly and easy to learn. I have not used another ATS so I may be biased but I love the functionality of Loxo. When other companies approach our team, we usually find that Loxo offers most if not all of what we need compared to other similar products. The support team is responsive and friendly and resolve issues quickly. The newer automation features have been a game-changer for us. Cons We would LOVE the ability to text from a cell phone. I use the text feature all day long and it is frustrating that I can't use this feature when I am away from my desk. Review Source MM Merissa M. Search Partner | Recruiter Staffing and Recruiting Used the software for: 1-2 years ### "LOXO ATS & CRM" April 26, 2021 5.0 Loxo is very user-friendly and there are a lot of great features. I have nothing constructive to say at this point. I am very happy with Loxo. Pros What I like best about Loxo is that it is an ATS & CRM! I have been using the Loxo free version and just decided to invest in the premium version and I am super excited as there are so many more benefits & features. I have been following Loxo since I started my business and I can’t believe how the platform has evolved in just over a year and a half. Using Loxo helps me become much more efficient, saving time and keeping organized. Cons There are some features that are not available in Canada but will be rolled out soon, within the next 2 months. Review Source JM Josh M. Account Executive Staffing and Recruiting Used the software for: Less than 6 months ### "I love Loxo" April 11, 2022 5.0 Pros The ease of use and customization is a huge plus for this platform. Cons The Loxo AI could use some work as well as the Chrome extension tool. I wish it could be used on more sites. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[Crelate](https://www.capterra.com/p/133064/Crelate-Talent/) Review Source BF Brian F. Director of Recruiting Staffing and Recruiting Used the software for: 2+ years ### "Great ATS!" December 2, 2022 5.0 Great experience with Loxo, there customer support is excellent and the product was great for our team. Pros Loxo is very easy to use and keeps our group organized as we recruit multiple openings for our clients. Cons The mobile app didn't integrate well and I wish it had more features. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.