# Loxo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Loxo Software - reviews, pricing plans, popular comparisons to other Recruiting products and more.

Source: https://www.capterra.com/p/165046/Loxo

---

# 

 Loxo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Loxo

## What is Loxo?

Loxo is a Talent Intelligence Platform and global leader in recruiting software. The legacy ATS as we know it will not exist in 5 years. Loxo was designed to manage the full recruitment life cycle through a single system-of-record software platform — replacing the legacy ATS and bringing infinitely more to the table in the process. Because it shouldn't take 10+ tools to make one hire. The Talent Intelligence Platform includes: - A best-in-class ATS - An AI-driven Recruiting CRM - A multi-channel outreach tool with AI-powered campaign-building capabilities - A people and company search engine filled with over 1.2 billion people - Verified personal contact information - Instant AI sourcing, ranking, and matching - A Sales CRM designed specifically for recruiters The real win here? Each of these market-leading products are designed to work seamlessly together — making every step of your job more efficient and reducing room for error.

## What is Loxo used for?

[Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)

Overall rating

Based on 128 user reviews

Reviews sentiment

Positive

89%

Neutral

4%

Negative

7%

Starting price

$109

Per User, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Loxo

4.6 (128)

VS.

[4.6 (1,260)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/)

Starting Price

$109

Per User

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (128)

Ease Of Use

4.6 (1,100)

Value For Money

4.5 (117)

Value For Money

4.6 (964)

Customer Service

4.6 (126)

Customer Service

4.6 (977)

## Loxo alternatives

[4.2 (10,916)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

78%

of reviewers

rated it above 4 stars

[4.5 (1,192)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (659)](https://www.capterra.com/p/130175/Workable/reviews/)

Starting price

$299.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/165046/Loxo/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Applicant Tracking

4.6 (48)

64.58% of 48 reviewers that rated this feature as important or highly important

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Candidate Management

4.4 (36)

55.56% of 36 reviewers that rated this feature as important or highly important

Build, track, and maintain relationships with candidates

Resume Search

4.5 (31)

51.61% of 31 reviewers that rated this feature as important or highly important

Search through the software for stored resumes

Candidate Tracking

4.6 (25)

68.00% of 25 reviewers that rated this feature as important or highly important

Record interactions, notes, and developments with candidates

Job Posting

4.4 (25)

56.00% of 25 reviewers that rated this feature as important or highly important

Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)

Candidate Profiles

4.3 (23)

65.22% of 23 reviewers that rated this feature as important or highly important

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

Loxo 62 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Creation, administration, and evaluation of assessments or tests

Researching and validating a person's criminal, educational, job or financial records

Create, manage, and send invoices or bills to customers

Capability to use a search engine via operators like AND, NOT, and OR

Build, track, and maintain relationships with candidates

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

Proactive search for potential hires to fill current and future job openings and build talent pipelines

Record interactions, notes, and developments with candidates

Web page to host job postings, show role descriptions or receive applications from potential candidates

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and report regulatory data to either internal management or external stakeholders

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Designed for the use of recruiting agencies

Designed for small businesses

Track interaction history by documenting conversations for contacts

Designed to be used by internal recruiters or HR hiring managers

Create and track interviews with a reminder system

Plan, organize and set up the date, time and location of a candidate's individualized interview

Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences

Manage and track all job information and associated tasks

Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)

Request a new hire, explain the need, and determine available budget

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Algorithm that connects jobs, orders, properties, and other data based on parameters like candidates, skills, quantity, and pricing

Access software remotely via mobile devices

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Streamlining repetitive tasks and activities through automated and predefined workflows

Active reporting of data and metrics

Designed to be used by external or 3rd party recruiting or staffing firms

Tools to find, assess, and hire suitable candidates for a job within an organization

Process used by hiring managers to get more information about a candidate by contacting previous employers

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

A searchable repository of candidate profiles

Automates the extraction and analysis of key information from resumes or CVs

Search through the software for stored resumes

Upload and store resumes

Automatically calculate score after the assessment

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (128)

4.5

Based on 128 reviews

## Pricing

Value for money

4.5 (117)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/165046/Loxo/pricing/)

Basic

$109.00

Per User,Per Month

Value for money

4.5 (117)

4.5

Based on 117 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[

Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (126)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (126)

4.6

Based on 126 reviews

## User reviews

Overall rating

4.6

Based on 128 reviews

Filter by rating

5(101)

4(13)

3(5)

2(5)

1(4)

Mentioned topic

Sorted by most recent

Lexi J.

Accounting and Finance Recruiter

Accounting

### "Live Love Loxo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 1, 2026

I love loxo and could not imagine recruiting without it. Recruiting is a grind, and they do a great job at making it as simple as possible. Whether it's the layout and applicant tracking features, or the lists that shave off days to fill when working on a new req. Very happy with loxo and will continue recommending it to fellow recruiters.

Pros

My favorite thing about loxo is how user friendly it is. I am not a super btech-savy person, and loxo just makes sense. If for whatever reason there is something you can't figure out, there are countless training videos and their AI customer service bot is actually very helpful. I love how responsive the team is. If I am experiencing or have a potential idea for improvement, I can reach out to someone on linkedin and it is actually heard.

Cons

On occasion, some of the profiles don't update and have out of date information. I expressed this a few times with the team and they actually rolled out a feature where you are able to update a profile if you notice some of the information is missing. So great!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Managing Partner

Staffing and Recruiting

### "LOXO the good/Bad"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

January 16, 2026

Solid C+. Customer service is mainly AI driven, but figured out the work around, my customer service requests will go to a human if I add a screen shot, and state that in subject. Price increases and under delivers in CRM function and formatting resumes. Not worth the coin

Pros

The connection and searchability it has with Linkedin. ATS portion of LOXO is strong. Web site connection was convenient

Cons

Where LOXO Misses the Mark for My Team, sharing to help and hope LOXO fixes I have been in recruitment a long time and know what works in the real world. LOXO has some strengths, but there are fundamental issues that make it frustrating to use day to day. They need a senior recruiter who has actually used the system for a year or more to audit it properly. CRM Feels bolted on, not a core part of the platform Automated campaigns are limited and clunky Makes proper client management and BD harder than it should be Resume Formatting Word resumes get butchered and lose formatting PDFs are fine, but most resumes come in as Word Constant rebranding and reformatting required before sending to clients Interview notes and candidate summaries also lose formatting Output looks like sloppy cut and paste work Client Delivery Forced branded resume format looks like a LinkedIn profile with a watermark Does not look professional and reflects poorly with clients Formatting is unreliable My team often sends resumes and notes through Outlook instead of LOXO Printing and Document Handling No direct printing from LOXO Every resume must be downloaded to a PC first Small issue, but it adds up fast and clutters storage Job Posting and Integrations Weak results from job board postings, especially free boards Integrations feel clunky and half baked Integrations are expensive for the value provided Implementation Implementation lead was smart but not a recruiter Lacked understanding of real recruiting workflows Came across as smug during integration This shows in how the system is designed and rolled out Pricing Very expensive for what the platform delivers, w/ 5% increases every yr and high integration costs, transferring my old DB was a shit show and rushed to review it, but the errors showed up months after- too late at that point to get them to fix unless u want to pay. Automatic five percent price increases every year Overall value does not match the cost What Works ATS functionality is solid Sourcing tools are strong There is real potential if fundamentals are fixed Bottom Line The demo sold a better experience than what was delivered Core workflow, CRM, formatting, and client delivery need serious work With real recruiter input, LOXO would be ideal Right now, it is not there yet

Switched from

[Crelate](https://www.capterra.com/p/133064/Crelate-Talent/)

Lacked sourcing tools and lacked CRM functions

Alternatives considered

[Recruit CRM](https://www.capterra.com/p/174348/Recruit-CRM/)

Reasons for choosing Loxo

Thought the AI and sourcing would be better, the look and USER exp appeared better in LOXO, but not convinced I was right

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 19, 2026

Thanks for the thoughtful, detailed review. We’re glad searchability, sourcing, and the ATS have been strong for you. We’re disappointed the overall experience didn’t match what you expected, especially in the areas you noted. We take pride in creating a simple workflow, so if something led to extra manual work for you, we're curious to understand this better. Recruiting workflows vary a lot by team, and we’re continuously improving the platform to better support the real-world ways recruiters work. If you’re open to it, we’d love to connect and take a closer look at your setup and examples so we can help resolve what’s happening and share your feedback with the right teams. Thanks again for taking the time to share this.

John F.

Managing Director

Airlines/Aviation

### "Best in class "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 21, 2025

I've been using Loxo for a year now, and it's the best recruitment software I've ever used. The UI is great, they're constantly developing new features, support team is excellent, and they're really focused on continuously evolving and improving the platform. Highly recommend

Pros

Constant innovation and adding incredible new features at a regular basis. The focus on AI is a real plus for our business going forward.

Cons

Nothing really so far, very impressed. One possible note is some of the data in Loxo Source can be outdated, but it's few and far between

Switched from

[Access Vincere Evo](https://www.capterra.com/p/152350/Vincere/)

It was time for a change, i'm happy i made the switch

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MG

Marti G.

Talent Acquisition

Hospital & Health Care

### "Loving Loxo!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 22, 2025

As easy as it was to learn on my own in the tutorials, onboarding has been a stellar experience. \[sensitive content hidden\] has been incredibly helpful and has some stellar tips and tricks in her back pocket for custom set-ups.

Pros

Customization with the all-in-one platform has been awesome! Being able to use the same platform across multiple industries has been great.

Cons

Would like to link HQ & Subsidiary companies in a section much like deals & attachments or forms. Would love to have placements be its own page on the menu too.

Switched from

[Mindscope](https://www.capterra.com/p/10270/mindSCOPE/)

It was time to renew and we decided to look at other all in one solutions instead.

Alternatives considered

[Apploi](https://www.capterra.com/p/167877/Apploi/)

Reasons for choosing Loxo

They did not have the ability to source new candidates directly from the system

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CD

Chris D.

Owner

Alternative Medicine

### "Loxo is the new AI powered software to hire candidates for your practice!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

January 17, 2025

Overall, Loxo is user friendly and allows you to keep up with candidates in a important way.

Pros

Loxo uses AI which is user friendly. It is super easy to tag candidates you are looking to hire and then search hiring groups by tag, which is unique to the software.

Cons

Loxo creates multiple profiles for the same person if they are candidates for multiple jobs. This gets messy and confusing. A few times, emails and text will not sync in real time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director

Staffing and Recruiting

### "Mixed experience. Started great but latterly disappointing."

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

4/10

January 8, 2025

Started off great, but deteriorated. A company focused on growth, not retention. Better than some other tools I've seen.

Pros

It was great that everything came in one package when I was starting out. This made things easy. As I used the product the best feature was the Outreach tool. The onboarding videos were very good.

Cons

The support was poor and it would take ages for them to respond. While the LinkedIn parsing was good, it was slow compared to other similar tools. I felt they spent a lot of time creating features that were not of a high enough quality to add value, but there to attract more clients. The AI was not very good, Loxo source was often outdated and didn't replace LinkedIn recruiter, and the deal board setup made it hard to effectively manage your BD pipeline. Email management between personal and company emails for contacts was also an ongoing challenge when using Loxo Connect. This made me live in fear of emailing candidate email to a work address. Latterly, the price was no longer competitive. Lack of integration with Zapier was a deal breaker for me at renewal alongside the poor search functionality. Ultimately this was costing money.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JN

Julijana N.

Head of central Operations

Staffing and Recruiting

### "Great CRM and ATS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

November 4, 2024

Overall a good experience for our recruitment process. The support team is based in the US, so those in Europe get a delayed answer which sometimes can cause delays in the work.

Pros

Loxo Source is great tool to easily find candidates. The Loxo extension as well works perfectly and fairly fast. We moved to Loxo from a custom ATS which meant a very complex and tedious migration, however, even though it took longer then anticipated, the Loxo engineering team made it happen.

Cons

One thing that could be done better is the alignment between the sales and the support team. I think the sales team oversell the tool as all-powerful and all-potent, but then after the purchase we say that that is not the case. We were expecting reports to be able to do calculations, but later found out that they are based on logic. Now we need to redo most reports and then do the calculations elsewhere.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

[Ezekia](https://www.capterra.com/p/207963/Ezekia/)

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reasons for choosing Loxo

Ease of use and great user experience however Loxo source was the breaking point - no other tool offered a better search feature.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Deb M.

Senior Recruitment Specialist

Hospital & Health Care

### "LOXO - NOT an end-to-end recruitment solution "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

October 21, 2024

funneled my dismay and issues up SEVERAL times, get teh same pat on teh head that we will work with you to "fix" these issues. All the "fixes" are yet another "work-around" which makes more work for me. As I said, sold an end to end recruitment tool and got a dogs-breakfast from a company that will keep a dissatisfied customer for the money as my money is obviously way more important than my customer satisfaction. Maybe in 5 years this will work, but for now it is charging a LOT of money for an ugly to work with product. Excel spreadsheets would work better.

Pros

What i was sold and what is are two vastly different things. I was sold and end to end recruitment tool that would most importantly save me time. It does not. It costs me time. At best Loxo is a sourcing tool, that has yet to net a single candidate for my vertical.

Cons

It is NOT an end to end recruitment service - you can send resumes to your clients if you want them to look like a dogs breakfast. Everything is "clunky" for lack of a better term and because you have to constantly go out of the program to actually work, there is no continuity. I am bitterly disappointed and they are forcing me to stay through the contract so I will be developing my company on another ATS while I wait out my term.

Switched from

[Zoho One](https://www.capterra.com/p/166175/Zoho-One/)

To attain an end to end recruitment product and what I got is just another dogs breakfast

Alternatives considered

[Manatal](https://www.capterra.com/p/181145/Manatal/)

Reasons for choosing Loxo

Because i was sold on the time saving processes that LOXO promised. Jokes is on me because they are not there.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CL

Chelsea L.

Recruiter

Consumer Goods

### "Blown away"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 17, 2024

I’m blown away by how easy it is to track notes and activity, to move people through the process and automate outreach

Pros

Ease of use Aesthetics Support Chrome extension Connects everything through the process

Cons

Email could have a feature for newsletter style to make it prettier

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

It’s clunky. It’s not set up for a long term relationship management and notes are a real pain. Sales CRM is not efficient

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TM

Tony M.

Co-Founder

Computer Software

### "Really pleased with Loxo....it will make a material difference to our business "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 20, 2024

Really good in the main. Some of the communication back in the initial set up was a little slow and we had to chase which was a bit frustrating but it did improve dramatically when \[sensitive content hidden\] did our training, she was brilliant, can praise her enough.

Pros

Easily functionality, navigation and good UI and very recruiter process friendly

Cons

Its a bit candidate heavy but we know this is being addressed

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/165046/Loxo/reviews/)

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