MediaLab

Medical Lab LMS


5 / 5
281 reviews

Who Uses This Software?

Medical laboratories, genetics laboratories, physician's office laboratories, reference laboratories, military laboratories, and more.


Average Ratings

281 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $385.00/year
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • MediaLab
  • www.medialabinc.net/
  • Founded 1995
  • United States

About Medical Lab LMS

Compliance & CE is a complete learning solution for your laboratory. Provide safety training, P.A.C.E.-approved continuing education, and custom courses and checklists to your employees in one cost-effective online system.


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Medical Lab LMS Features

  • Academic/Education
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Corporate/Business
  • eCommerce
  • eLearning Companies
  • Gamification
  • Learner Portal
  • Mobile Learning
  • SCORM Compliance
  • Synchronous Learning
  • Video Conferencing
  • Academic/Education
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • Certification Management
  • Corporate/Business
  • eCommerce
  • Learner Portal
  • Mobile Learning
  • Simulation
  • Synchronous Learning
  • Training Companies

Medical Lab LMS Reviews Recently Reviewed!


I love MediaLab. One of the best software and easy to use. Customer Support is Excellent

Jul 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy to navigate, set up and follow though to all the modules that are being offered - easyto set up, upload, review, print reports, add/delete users. It keeps track of EVERYTHING! I love it. It also allows to provide link to other departments in the hospital to review (read only access) to our manuals. It monitors, keeps track and send reminders, alerts as required.

It also has multiple modules each organized so well with detail instruction manual on the side bar, which is fantastic. It has answers to everything.

Inspection Proof module makes the life easy during inspection as it shows the changes in two versions - (in Red). Easy to attach all documents to responses.

Continuing Education modules is also very well designed and set up. It offers tons of information. Great learning site!

Cons: This software is made to perfection however, it would be good to have the ability to print the manual for each module that it offers. Also, one cannot do any edits inside the software but, a limited edit with permission could have been nice.

Overall: We have been able to convert all our major documents into electronic document control format without having the need to carry paper manuals. Automatic reminders for reviews when they are due saves lot of time & reduces stress on managers. Ability to print employee reports for procedure review is also another great feature.

Such an easy system to keep up with regulatory requirements...wish it was around long time ago!

Jun 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Not only does this software help our lab stay in compliance, it makes it so easy. New users are able to figure out how to navigate it with very little instruction, which makes them more eager to go back to it again and again. As an administrator, I can pull important information quickly to help me stay on top of matters before they fall through the cracks! Our management team likes the e-mail reminders, which frees us from micro-managing our employees. Staff from all levels appreciate its usefulness!

Cons: Our technologists like the ability to acquire their CE credits with this software, but it would be even better if I could allow them to have access to it outside of our business. I subscribe to multiple modules but would like to make only the CE portion available outside of the facility, while other modules remain white-listed. Currently I must restrict it, because either all of the modules are accessible, or all are not.

Overall: Made everyday tasks require mush less time, so that I could focus on matters that need more attention.

Easy to use document control and CE software

Jun 21, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I really like the versatility of the software and that we have several modules that are used for different aspects of our laboratory. We utilize the document control module for the entire company and that allows us to track training (who is complete, incomplete, etc.). We also utilize the CE (continuing education) module for company-wide and department-specific trainings. We also have the InspectionProof module, which has helped us become CAP Inspection ready for our last two CAP Inspections. This module, in particular, we enjoy because of the ability to assign checklist items to different employees who can answer the checklist items before completing the checklist and then it can be put into "Inspection Mode" where groups can inspect each other.

Cons: There are occasional glitches or flaws in the software, as you have in any software. But the majority of the time, you can work with MediaLab's customer support team to get the problem solved quickly.

MediaLab offers multiple solutions for laboratories at reasonable prices.

Jun 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Flexibility of the software, willingness of the company to make changes, continuous improvement and addition of new features. We use several modules and find that the system is flexible enough for us to create new ways to store and retrieve information rather than storing paper.

Cons: It is sometimes difficult to know what needs to be created first and we went back to make changes in how we set up the document control system. It would be helpful to identify users who have really maximized the system and offer to have them share their ideas.

Overall: Daily benefits - excellent document control system that did not require our IT department to set up, great system to maintain inspection readiness with Inspection Proof, ease of meeting continuing education requirements using the Continuing Education package. Overall, great system!

This website is a great source of learning, very easy to use, and the customer service are great!

Sep 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's has so many information for each course that covers the most important materials and notes for every students. This software allowed me to learn so many things and aspects in the clinical lab that make lab professionals really professionals. It contains illustrations that help with understanding and memorization for the materials that I've never had before. I strongly recommend it!

As per the exam simulator, it's very helpful and covering the materials for the exam needed with feedback, which is I liked the most and let you learn much with more and more questions.

Cons: Actually, I really like it. Just few errors you may see like spelling errors, but can be fixed.

In my opinion, the only thing that I don't like is the exam for each course, 10 -15 questions only are not enough for students to practice their knowledge. It should be 100 questions or at least 50 questions for each course exam, so the student can feel that he/she has achieved something and

took the certificate of completion with effort.

Functionality and utility!!

Sep 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love the functionality and ease of use for the administrative role. We utilize the program for tracking competency checklists for individual users and as a tool for continuing education. Customization of MediaLab courses is valuable for non-US users (different requirements, etc.).

Cons: There is so much I probably don't know all the things I could be doing! When we implemented originally every user had to be manually entered, but I think they have since changed that to a mass staff entry option using a spreadsheet.

Overall: Tracking of user competency, continuing education opportunities, course customization, assignment tracking

Cost effective and easy to use.

Jun 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Helps you get ready for inspections and stay compliant. Makes safety and HIPAA training easier. You can print reports and show inspectors training that has been completed by employees. Takes care of document control, for all your procedure manuals, eliminates writing and filling out forms. It's web based, and you have access to manuals and procedures even from your phone.

Cons: Uploading documents can be confusing in the beginning, need training first. People complain that they get a lot of emails reminding them to complete tasks in MediaLab.

Overall: Makes training and document control a lot easier.

Love the hematology cases and the practice exams. Content is very relevant to what I am teaching

Oct 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: Hematology Cases (WBC and RBC simulator) and the exam simulator are excellent. I appreciate this site as a way for me to keep up with my continuing education requirements. Also, I appreciate that the company tries to continually adding new and relevant courses. The addition of the advanced WBC cases was an awesome addition.

Cons: The CE courses could use an update to the way the courses are delivered. The fact that they appear to be HTML based (read a slide and manually advance) is rather outdated and not the most engaging format. What would be great is to incorporate videos through out or possibly an audio option, so that the user could hear along side the text and see something. This strengthens cognition.

Overall: Was able to complete my CE requirements for the past few years. Also, a great resource for me as an instructor in a CLS program and an additional format to direct students who are underperforming in my classes.

Good place for all your CE needs

Sep 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It is easy to use and very organized. The test questions within and at the end of the module challenge personnel to really think about the concepts presented and how they can be used at the place of business. It is easy to understand even if you are not a licensed clinical laboratory personnel. It links with state licensing agencies for tracking. They are constantly adding new modules or updating current modules to reflect changes in regulations. I also like the ability to add documents, quizzes, or other laboratory information under resources to link with courses provided.

Cons: Sometimes there are typos in the course or formatting issues. They don't effect the content but you question the proofreading before publishing.

Overall: All of my compliance needs in one place. It is tracked in the FL clinical personnel system. Easy to add additional resources specific to my laboratory.

Medialab has been an awesome tool in making sure that our staff maintains competency.

Oct 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: My favorite thing about Medialab Compass is that you can designate which CLIA elements of performance a particular activity satisfies. I also like that it is self-service. My users can log on and manage their to-do list and make sure they have everything ready for their annual competency. As administrator, being able to run a report to see who has upcoming due dates at a glance is very valuable.

Cons: I wish there could be a slightly different price structure. I would like to do glucometer competencies, but right now, it is hard to justify the price for that many users that will only be doing one competency per year.

Overall: It helps automate my competency requirements.

A must-have resource for Medical Lab Exam

Sep 26, 2017
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Clear illustration of med lab concept, not wasting my time filtering useful content out of content irrelevant. The content also can be downloaded as PDF so I can store in ipad and jot note.

Another good thing is there is interaction in each course, the system would ask question about the material you just studied, which helps a lot to concentrate.

Cons: The app version always require me to enter password again and again. It is very annoying. It would be great if the app can save my password.

It becomes worse when it requires me to enter two password for a single login. It takes me a lot of time because I always login logout the app while I am studying on train.

Also there is not a search function for finding all relevant material for a single topic.

Overall: I got a pass in my Medical Lab Exam in HK and got the MLT licence.

excellent

Jun 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: for me this software is very useful ,as per our user's & including me we are not face any problems of this software so easy & our exp is excellent cause i am using this software more than 10 years,easy to use any one .

Cons: i would like to thanks your software team because they did wonderful job for your IT team ,i am using this software more than 10 years and never face any problems of your software,especially after finish the course & get the exam & get the certificate & your valuable survey.

Great learning tool! I just found the Course Builder a little confusing at first, but am better now.

Oct 02, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: There are many topics to choose from. This is also a great Skills Assessment software which we use a lot of at our hospital. All staff are provided a yearly skills assessment.

Cons: The special Histology courses and TM courses are costly.

There are not enough licenses either when we do pay for the extra Histology and TM packages

Overall: Con Ed learning

We have built our training modules in the Course Builder

We have also set up our yearly Skills Assessment for all staff using Medialab. We have about 250 staff members in the laboratory.

Easy to set up and easy for staff to get used to!

Oct 02, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The price point and features are second to none when looking at similar software and well designed. The diversity of CE's and the overall expertise in their development is keep in staff competency.

Cons: Lack of solid mobile platform can be a down side for more tech savvy staff. Reporting could be a bit more fluid and robust, but it does provide a decent amount of drill down.

Overall: Integration of various lab operations and compliance elements

Medialab reinforces our students with quality courses and excellent cell morphology

Jun 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The software enables me to customize courses and cell morphology per student. Courses assigned to students allow them to review questions and materials for review and better comprehension.

Cons: With students taking the courses I would like to see all their scored attempts in one view on a spreadsheet for easier grading of the assignments

Overall: Increases student comprehension and understanding of courses and cell morphology

Great tool to use for Document Control, POC Administration, Inspections and CEU's!

Sep 26, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: The ability to link documents and forms from Document Control to uploaded Inspection checklists. CEU courses are fantastic!

Cons: I can't think of a con, maybe a little more ability for customization of the Compass functions like being able, as an administrator, to waive some requirements that may be redundant.

Overall: It really helps with Inspections and keeping up with regulatory requirements.

MediaLab's Compliance and CE package includes the courses our lab staff needs to be compliant.

Sep 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The comprehensive and broad course offerings. I am ASCP certified and must earn 12 CEs every year in hematology, micro, BB, chemistry, lab safety, and HIPAA, all of which available to me and make it easy to keep my certification current. Plus, our lab and New York State requires all lab and admin. staff to have certain CEs per year, so we all use MediaLab.

Cons: Many of the same courses that MediaLab offers reappear each year. The courses are not updated as often as I would like.

Overall: As an administrator, it is easy to create new employee profiles and set them up with the courses they need. You can also easily track their progress and send out emails. I am also a user and take advantage of the clinical courses to keep my ASCP certification current.

I really like medialab. The courses are wonderful specific summaries of lab topics.

Oct 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: You could go back and forth through reviews. Stop at any time and get back to it later, print material out. Also you could take exams three times and the answers were explained. I love that feature. Also it was very easy to do exactly what you wanted to do.

Cons: Nowadays especially with PowerPoint lectures all over the place online, you get use to colorful backgrounds and numerous photos. could use more of them I suppose

Overall: I like most technologists find myself working in the same discipline throughout my long storied award-winning illustrious career . Though my memory is sound and I keep abrest off the new exciting developments in clinical technology I still like to broaden my knowledge - expand my horizons, etc etc and the reviews from media lab fit the need.

Makes offering and attaining CE credits super easy!

Sep 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Requires ZERO training to begin using provided CE courses. Making customized courses is very easy, and can be edited easily as well. I haven't found anything I don't like about the CE program. The feedback from my company's users is always positive.

Overall: Enables our organization to provide technologists with the required CE to meet regulatory standards.

Makes it wasy to get all my credits in one place with material relevant to my job.

Sep 27, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: There are wide variety of programs available to use for studying. I'm able to take courses that are relevant to my current job field and to also learn about new technologies that are always emerging. It's also much easier to have your credits in a digital format then having to send everything in the mail.

Cons: The thing I like least about the software is sometimes the pictures for hematology in microbiology questions are too small, leafing to wrong answers. On some phones I've had trouble loading questions that contain blood bank charts.

Overall: I've been able to improve my microscope skills by reviewing gram stains in the microbiology courses and also by using the white blood cell differential simulator. It also allows me to pick subjects that I have more trouble in to focus on my weaker areas. As I don't work as a generalist, it is useful in keeping current with my knowledge and subjects that I'm not using everyday.

Compliance & CE is instrumental for completing the OSHA required training in our organization

Sep 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ease of use and reporting. It is easy to assign training to all users within the organization and follow to completion for each user. I also like how you can see how long people actually spend time reviewing the training, to let you know if they really read it or not.

Cons: I think the open enrollment is limited and not all training can be found in Compliance & CE. More of the CEU related training for our employees are found in the Histology & CE. Unfortunately the way MediaLab has the course set up it requires us to purchase licensing in two modules which is very costly. It would be nice if everything could be found in one place. Also it doesn't appear that the courses available are updated very often. Our employees grow tired and callous to taking the same OSHA courses each year. While these courses tend to be standard, it would be nice if they get changed up a bit. Overall I would just suggest combining all the courses into one module and providing a better variety to help suit all types of laboratories.

Excellent training and customer service. User interface could be a bit more modern and navigable.

Jun 11, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Document control module makes maintaining document control compliance a breeze. Over all content is a 9 out of 10.

Cons: Navigation between modules is and home screen are a bit outdated. A home dash board interface vs. drop downs and less wordy links would be great improvements. Organization of content is 6 of 10.

Medialab is a great tool for our students, it provides great documentation. It's an excellent learni

Oct 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The automatic credit documented via CE broker is a great feature. The documentation is excellent for our students.

Cons: Some of the photos of the white cells are sub-par. On some of the modules, not enough photos are utilized and some of the images are not clear.

Overall: Great documentation and excellent online instruction.

I had no problems with medialab since we started using it 7 years ago.

Oct 02, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how easy it is for all skill levels to get on and take courses. I think the transcript is very useful for yearly competency reports.

Cons: I am not a fan of the fact that we cannot get rid of the number in front of our usernames. I wish once you have signed up, you can delete them.

The staff LOVE this!!

Jun 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy of use, and available from anywhere there is internet service. Easy to maintain (add, remove users, assigns courses, etc.

Cons: I have not found any "cons" yet! We are quite happy that we selected mediaLab, and I tell everyone who asks.

Overall: GET AWAY FORM MOUNTAINS OF PAPER.

Amazing. Couldn't imagine a better platform for compliance training.

Sep 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use with multiple users. It's a powerful platform to ensure compliance across my entire staff.

Cons: Wish the HR courses were not separate purchases. It was frustrating to see a new offering marketed separate despite heavy course overlap with our existing software.

We use this to make sure all of our staff have been trained and remain compliant.

Sep 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use! It is very helpful that this site is accessible form anywhere with internet, and not based solely on a PC somewhere.

Cons: My only issue is the time difference between me and Customer Support. I often have questions and they have already gone for the day.

Very positive. It's comprehensive, easy to use and convenient.

Sep 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like the broad list of course selections, especially that you have OSHA compliance courses! I also appreciate the simplicity of keeping all the records in one place and as an administrator for my lab, the ease of adding users, assigning courses and printing CE records.

Cons: I still need more safety related courses that I would love to see at Media Lab, so that I do not have to look elsewhere: Dry Ice Shipping Training, Fume Hoods and Biological Safety Cabinet Training, Hazardous Waste Manifest Training,

Overall: This software is comprehensive, up to date and convenient. As the compliance officer for my lab, it is very helpful to have the OSHA compliance courses in one place.

It was overall a very good experience. The courses were easy to navigate and informative.

Sep 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I liked the simplicity of the interface and how organized the site was. It makes navigation easy. I like the way the courses are presented too. Slides are concise with each dedicated to a single topic. Providing definitions at the beginning of each course was a nice touch as well. And the courses were not overly long. Being concise and easy to navigate is a pro that I don't think I can overstate! It really makes the experience pleasant.

The slides were very informative. some were more or less a review for me while others introduced me to things I wasn't familiar with. I have a greater understanding of flow cytometry because I could grasp the material presented in the course.

Cons: No cons but I would like to say that it would be nice to see more material that presents new ways to test for disease. The "Emerging Cardiovascular Risk Markers" course was very interesting.

Overall: Continuing education requirements to maintain licensure.

Has been awesome for about 15 years now

Sep 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Applicability to re-certification for my MLT's and MLS's, and a wide variety of coursework. The price is also attractive and can hold a lot of information that inspectors like to see.

Overall: Countless benefits that I've already described in the previous questions.

Media Lab

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Media lab makes document control easy. Satisfies regulatory requirements if maintained appropriately.

Cons: Initial upload of all SOPs. The time it took for us to upload all of our policies was a big investment.

Overall: Media Lab has been wonderful.

Helpful with staying in Compliance

Sep 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love the Reports, you can generate any type of report. Whether it's per user or course, it opens a variety of options to fit your company preference.

Overall: Love MediaLab and the staff! Tim Westover and Michael Davis will always take great care of you!

I like reading about the subject, and then being quizzed on the materials. It makes learning fun.

Oct 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The photos and information are very helpful in the learning process. I really like to learn about the materials prior to be tested on the information. The Compliance & CE is of greater value to study up for the ASCP exam, to give me better understanding of the material rather than memorizing the answers to the questions.

Cons: The only bad thing... is that there are not more modules in Body Fluids. I would like to see additional modules for Chemistry... perhaps Kidney Function Tests, Liver Function Tests, Endocrine Tests, Cardiac Tests, Blood Gas Tests, etc.

Overall: A greater understanding of the materials. I also require the MLT students to perform the assigned modules. I REALLY like that MediaLab requires the students to receive a certain percentage correct on their quiz before allowing them to be able to print off their certificate. Then I require the students to upload their certificates for their assignment. The students even state how much they enjoy learning from the MediaLab modules. Thank you!

I passed my BOC using this MediaLab, and I still use this for my credit maintenance.

Sep 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can study anywhere , anytime. The credits automatically transfer to ASCLS and it's easy to keep track.

Cons: I don't have any problem with the software. It's easy to practice what I want to learn. But I have a request. There are some pictures for blood cell morphology that can magnify the images, but some of them are not. I wish that all of the images for the blood cell morphology (especially for immature white blood cells) can be enlarged if possible, so I can look the details.

Overall: I got my certification through BOC practice exams. I can still use this software to earn my credits for the maintenance. I live in Japan, but I can still study anytime.

I've been informed and kept up to date in my areas of interest. Have been exposed to new areas also

Sep 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All the learning objectives are usually met. The convenience of doing the required CE credits anywhere is most useful. Being provided with practice questions throughout the course helps to boost retention of the material.

Cons: I have not yet met an area that has elicited a negative response. There are a few times that the credit hours given could be more.

Overall: I use this for all my CE requirements. It is a great savings in time and money and it is most convenient to use. I'm always assured that my CE hours will always be approved because the subjects are relevant and the certification is not just for attendance of a Seminar but has test results also.

Use for student learning

Oct 05, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the availability for students anytime, anywhere; the automatic evaluation give the students immediate feedback for increased comprehension; we use these grades in our courses without having to review them ourselves, saving time for classroom activities.

Cons: Purchasing for groups between 25 and 50. For my academic use, I need ~30. On a tight budget the bump from 25 to 50 users is significant.

If after 25, if option for additional groups of 5-10 would be helpful in reducing cost for actual number of users needed.

Overall: see notes under PROS

Extremely intuitive and user friendly.

Jun 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is easy to navigate through and manage tasks for my organization. We find it intuitive and user friendly. Even new hires are able to use this product with little help.

Cons: For some of the HR related courses, they do not automatically renew every year and sometimes the required courses change without our permission.

We've used the tutorials and the practice certification exams for several years and love it.

Jun 13, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: From and administrator's point of view, it is very easy to use. I can easily set up the required tutorials and pull the reports to see how the students have done.

Cons: I would like to see more on the analysis portion of the certification exam. Specifically, if a student takes the exam, there would be an option to possibly assign a quiz based on the area that the student was most deficient. Currently, I rely on the student to look at the results and assign themselves another test on just that area.

Overall: Gives students a great review

It takes many steps to create questions and formatting does not transfer when using cut and paste.

Sep 26, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: There are many courses available and it is possible to create courses with any kind of question. I like the variety of question type as it allows all learning types to learn in this environment.

Cons: Course development can be tedious as formatting doesn't transfer. I had to go into HTML mode to format many of the questions. Those that don't know HTML would have unprofessional looking results.

Overall: This software can be used from any location. I can stop and continue any courses at any time, so learning is done when I am most likely to retain the information.

Courses can be built according to my organizational needs.

Great Experience, easy to use

Jun 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I have used this software for over 15 years for continuing education of my staff in the hospital and on the academic side for my students to supplement lectures, as review and for training before they go into their clinical rotations at the hospital.

Cons: I would love the exam simulator software to have the option to time practice exams, meaning that the exam stops when the student reaches the two and half hour mark so it helps them practice time management for the certification exam.

Very straightforward to use: Read material, note pictures/slides, take multiple-choice, earn CEUs.

Oct 07, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use.

A large number of courses to choose from, with new courses constantly being added.

Good, clearly-labeled illustrations, especially helpful with reinforcing visual identifications.

Practice questions embedded in the reading to monitor progress and keep the reader engaged.

Instant feedback on both ungraded practice and graded test questions.

The ability to reset and retake a test--but this can only be done once!

Also available are Exam and RBC Morphology and WBC Differential Simulators.

The Exam Simulator is very similar to the BOC Study Guide.

I have not yet tried the heme simulators, but if they are anything like the other CE courses, they should be very good.

Cons: I would prefer to see more of everything, especially illustrations.

Very good presentation of textbook cases, but few examples of borderline cases.

More questions could be written into the material, especially for longer readings.

Overall: Prepared for ASCP certification. Earned CEUs for recertification.

Great website for CE! The testing center was helpful when studying for MLS certification.

Sep 26, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great CE! I enjoy the contributors and wide variety of topics. Every area of clinical practice is offered for CE.

Cons: Although the CE is useful, it's limited and it seems the same things are offered continuously. I would like to see new emerging topics. It may be helpful to include topics on new testing platforms. I would also like to see a more interdisciplinary approach to learning by integrating other allied health professions in our learning. I would like to see topics from other professions that relate to our testing. I would also like to see "Spotlights" on different aspects of our profession: combat laboratories, smaller countries testing platforms, odd reference lab testing, etc. I would like to know and learn from more peers about what they do and learn about their tests.

Overall: CE for CM. I also get the ability to keep up knowledge in other areas I rarely work in.

We use MediaLab as part of our competency assessment plan for staff

Sep 27, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As an administrator, I like being able to track employee progress, send new assignments, and have all of the documentation in one place. The administrative features are very intuitive and easy to use.

Cons: Making custom modules can be a little tough to master at first, but I am glad it is a part of the program. It adds a great amount of flexibility to our educational offerings.

Overall: This is a very affordable way to offer CEU's to staff for competency maintenance with ASCP and for our own competency assessment program.

Best courses to maintain CEUs; can be done at your leisure

Sep 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: you can take a course and exam at the same time or you can print it to review and go back and take the exam

by allowing a re-take of an exam immediately, things are more apt to make sense and stay with you for awhile

Cons: Some of the pictures are very confusing, particulary in the immunology course

The bloodbank course for the disappearing antibody was also confusing and I found it difficult to read the antibody panels

Overall: I have used this program along with the ASCP program to maintain my 36 credits that I need every 3 years to keep my license.

Our lab uses MediaLab as part of our annual competency assessment program. Excellent offerings.

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Wide selection of courses; easy to manage users; relevant content; courses are challenging; the value for the licenses is outstanding, which allows us as an employer to offer high quality CEU opportunities to our staff.

Cons: Microbiology modules are lacking. Engine that enables customers to make customized courses could be a little easier to use.

Overall: This software is a very important part of our annual competency assessment program for staff and the main source of continuing education credits for staff.

I've used MediaLab for both CE and compliance, and have found it to be a great choice for both.

Sep 26, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I think that what I like most about the software is that it is flexible, accessible, and incorporates a good amount of choice in content.

Cons: I think the software could benefit from improvements in 2 areas. The first, and most important, is that there is no functionality for reporting incorrect answer choices in either the CE or the compliance modules. This is not a trivial issue, and creates immense frustration for users as well as extra work for the section heads who manage the compliance testing. The second area is less important from a technical standpoint, but worth pursuing nonetheless, which is that there is room for improvements to the web forms design that constitutes the user interface with the system. A more polished look, and smoother and more intuitive navigation would be more consistent with contemporary style.

Great Product - Saves Time and Money

Oct 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly and customer service is always available to assist and answer questions. Otherwise, the self help solutions are easily available.

Cons: It would be a good addition to include mock exams for ASCP, AAB, AMT for certification for HCLD, MT, and Technologist.

We use MediaLab to support both faculty and students. The WBC simulator and mock exams are our favs

Jun 12, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Mock exams and WBC simulator. The WBC simulator gives our learners more differential experience without needing additional classroom lab time. This is a huge opportunity.

Cons: Would like some more flexibility within the mock exams for selecting assignments (by specific subject matter, for example ABGs or anemias, etc.) This would allow us to use the mock exam feature throughout the curriculum rather than just at the end of the program.

LabCE has been instrumental in helping me study for the ASCP MLS BOC.

Oct 02, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: I love how many questions there are across all MLS disciplines that expose you to a variety of challenging questions. It also is a great hub for organizing CE's.

Overall: The software is somewhat expensive, though I think it's worth it.

I have used software in the hospital setting & in academic setting with students and I love it.

Sep 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, students and employees have no problems accessing and using the software. There are several different reports I can run to track employee and or student progress

Cons: Wish there were more courses in each section. More panel practice for blood bank would be great, more bacteriology for microbiology would be great.

Overall: Having additional information for our students to help prepare them for the their clinical rotations

MediaLab provides the best experience in online continuing education!

Sep 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use and navigate. I enjoy the abundant topics presented and the course presenters have articulately structured each course for maximum benefit with great content and graphics. There has been no problems with signing up, taking the course, starting and pausing the activity, and then testing. I enjoy that you have both options to have a paper course copy or just follow the online course . I like the review options too. All in all, this is the best program and software for multiple platforms. It is truly an "on the go" continuing education friendly approach to maintaining your goals and keeping abreast of current modalities in Medical Laboratory Science.

Overall: Relevant courses that are helpful in my practice.

overall positive experience with website and ease of use

Oct 13, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: i like that one can monitor and manage usage of employees. The software is easy to use while tracking work progress.

Cons: I'd like to see more content related to molecular diagnostics and Next Generation Sequencing and possibly introduction to bioinformatics since this is up and coming forefront of personalized medicine. Also, the price has jumped dramatically over the last 2 years.

Overall: It's primarily used to satisfy continuing ed. licensing requirements

MediaLab is a very easy product to use.

Sep 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It documents compliance in a very easy to use format for both administrators and staff to use. All of the documentation is electronic so reduction of paper.

Cons: There really isn't anything that I can think of regarding this product that I dislike. Maybe in the beginning it took a little time to understand how to use it but once over that hurdle, it is easy.

Overall: Documentation required is now computerized.

It's so easy to use I can study my continuing Ed from my iPhone

Oct 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: I actually learned from these courses and thoroughly enjoy the graphics. A picture is worth 1000 words and there are lots of pictures as well as text thoroughly explaining everything that you will be tested on.

Cons: There's usually one question in the test that is ambiguous or tricky but most exams have a few test questions that are actually experimental and the majority of questions are very clear-cut / self-explanatory.

Great for staff

Sep 26, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The staff as access to PACE accredited CEs that continually get refreshed. It is also easy to use to create competency exams. There are a variety of products that help manage compliance and education.

Cons: The test function on the Course Builder is not the most user friendly. Point values and test style is not easy to manage. Granting individual admin access to courses/ groups is a pain.

I highly recommend this to both educators and students in the medical lab science.

Oct 06, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I started using this in 2016 for my CLT students.While I am teaching a course say Hematology in my CLT program, I can assign the similar topics from Compliance and CE to practice on. The students loved it and I am very pleased with this product.I feel my students are better prepared for certification exam because they can do the courses as many times as they can with detailed explanation to all the answers.The best thing they liked is the Game mode.

Cons: I wish they have more topics to cover in the Immunology and serolgy like different immunological techniques etc.

Staff is very knowledgeable and responsive to questions

Jun 18, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of navigation.

I like to documentation controls modules the most as it allows for tracking of all employee compliance

Cons: I work with physician offices and would like to see a module created to help them a little more. The current software is very for medium to large side. I need licenses for 5 or less.

Would also like a checklist develop for COLA Regulations just like CAP

It was easy to use, understand and read. Very helpful

Oct 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Helpful, questions make you think, a variety of questions styles, easy navigation, loved that you could choice to focus of just certain topics at a time

Cons: I cannot really think about many cons. The only problem that I may have had with it is the difficulty levels. I wish it would go to other harder levels even if you couldn't pass certain levels

Great product for keeping up with competency.

Oct 02, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that you can customize the training information. You can use charts, pictures, different files.

And it's easy to use.

Cons: Need to be able to customized the different reports. Need to be able if we existing checklist in like word or excel format to be able to import the file in and then enter the information instead of us having to copy and paste. Make it easy to change over.

Using Medialab to make our site compliance audit proof.

Sep 27, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of setup and cost. Also updated when the law updates. We are also able to control trainings that we issue and set up automatic retraining updates.

Cons: I would love a little more research lab centered trainings rather than health care labs. This as cause a little on usage for us as we only do the OSHA trainings for the most part.

Overall: Making my site audit proof and a safer place to work.

I highly recommend the CE webinars for board exam preparation and now for credits for licensure.`

Sep 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I appreciate the diverse selection of webinars to chose from, it is worth the membership to have so many selections to chose from.

Cons: If anything I think the price is a little high, maybe it would be a good idea to have membership to last for four years that way it covers two license renewals.

Overall: I am able to maintain my clinical laboratory license in the state of California. I am required to submit pace credits every 2 years to renew license.

Made studying for my exams easier and fun

Sep 26, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was specific to whatever topic and i wanted and descriptive too. I would not have done as well as i did in my test if the software wasn't easy to use

Cons: I didn't have any major complains except when it keeps asking me to sign in again on my phone even when i didn't sign out the last session.

Overall: I passed my test when i used it to study

Great resource for CE and students.

Jun 15, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Virtual microscopy is the best thing since sliced bread. Students and those who need refreshing on blood morphology have an excellent way of re-capturing that knowledge.

Cons: The UA Virt microscopy only seems to work with Goggle Chrome. Internet explorer and Safari don't work, but not a deal breaker by any means!

Very simple to use - great value!

Jun 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to add and assign custom learning modules providing content that is meaningful for our site. Also aids in compliance with regulatory bodies.

Cons: Some content is more pertinent to US than Canada. That being said, I am able to add custom modules that are more pertinent

Overall: Low cost contining education, ability to comply with regulatory training mandates.

Excellent tool for access to CE opportunities.

Oct 02, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I can incorporate photo images into self developed competency courses. I also like that courses that Media Lab already has that are available for competency and also CE.

Cons: Sometimes when in Course Builder, I struggle with downloading reference materials. Even when using the help button function, it is still with some difficulty.

I have had medialab for several years. I like the customer service very much.

Jun 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. easy to use

2. transcript capability is great for those MLT/MT who have to keep track of their CEU's and renew every three years.

3. easy to add new employees into the system

4. easy to take to quizzes

Cons: Same quizzes after a few years. I wish there was some best practice methods case studies or evidence based case studies

very helpful when studying to take a test. I took my MLT last year and this was a very helpful tool

Oct 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy and available at all times specially for getting ready to take a test. Questions and answer were close to the test. I also like the app on my phone

Cons: Maybe need more clinical cases and more examples or general questions in micro and checmistry.

In general was good.

Overall: Personally i have access to study and also to get CEUS . I have been using this app to access and get CEUS online . Since i have to renew my license every two years they a variety of topics to take.

Im really happy with this sofware. Currently studying for MLS and is also very helpull. thanks

MediaLab has been very easy to learn and maintain. It organizes documents very well.

Oct 03, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use. Functionality. The automated reminders that keep me active in document control and compliance.

Cons: Sometimes it takes a while to migrate or find the particular feature I am looking for, whether it is looking at other peoples tasks, or downloading active documents.

Overall: Organized document control. Keeps it current. Trained team on CLIA-specific courses.

I used media lab to study for the NOT exam, it was very helpful to my exam prep.

Sep 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I liked how test subjects could be chosen by selecting an area to work on. I also liked the ease of access.

Cons: Some if the questions aren't formatted like the suggested study material so it when it came to taking the exam, it was a little more difficult.

Overall: The feel of taking an exam and sitting through a presentation in the comfort of my own home. It was much better for me.

Overall, the program is easy to use, especially for lab staff.

Sep 26, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: The program has enough to satisfy accreditation and licensure requirements. It has a lot of basic courses that help with the yearly training requirements for the lab staff.

Cons: I wish it had a better a variety of courses--new courses--year after year. My staff seems to have to do the same courses over and over. Additionally, it would be great if there were some case studies.

It helps me a lot to pass in my MLS ASCPi exam and as reference in my hospital CME presentation.

Sep 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The courses were very useful reference for some non-routine test ordered. It helps to improve workflow and accurate cell identification. It serves as my reference when I conducted case presentation in the hospital and likewise as my CME reference when doing both internal department as well as hospital wide presentation.

We use this software in a community college MLT program. Students like it, and instructors like it.

Sep 26, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The content is well thought out. I like that I can assign students courses so easily and can look at reports to see how they have done on the tests at the end of the course.

Cons: Sometimes I have to feel around the program to get out of it what I want. (like in reports) Sometimes I just have to play with all the options to get what I want to see. The administrator page which I am usually working out of seems cluttered, there is a lot in the screen to look at to decide what you need to do.

Overall: It really helps students learn and review. It emphasizes what they are learning. The exam simulator for the ASCP exams are great, we just have to motivate students to use it. Ones that have used it said it helped their test scores the most.

Excellent. No complaints from staff. Easy to use.

Oct 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ability to make users open to take whatever they want but I can also assign mandatory training or checklists to them. Love the option to make something reoccurring annually.

Overall: The quickness and ease of building courses and tests. In one day I can build a course and send it out, no waiting. I can upload photos, links, attachments and audio.

Love MediaLab

Sep 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software enables our organization to maintain regulatory compliance with ease. This software is just what we need.

Overall: Love it.

I have had an easy experience with the software. It has been very user friendly

Sep 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very user friendly and easy to navigate. I liked how after reading the lecture the quiz promptly popped up.

Cons: The least thing I did not like about the software was how I had to go back to a different screen to print out my certificates.

Overall: The benefits I got from this software is it was budget friendly and very user friendly and the lectures and topics were very interesting.

Very useful, keeps staff up to date on continuing education

Oct 03, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The variety of couses available is a plus, also can use on your own schedule and time frame . Staff enjoy being able to take as many courses as they want.

Cons: Need to keep adding to the variety of courses so that someone who has used this for years is not retaking courses over and over

Overall: Kept compliant with regulatory agencies

Great program to work with and very easy to use.

Jun 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and tracking of course content for different employee. Course selection is good. Easy to print certificates.

Cons: So far I like everything about the software. The only suggestion I can make is to allow user to take the same course at 6 months interval instead of an year. Sometimes retraining is needed.

Comprehensive Affordable CE

Sep 26, 2017
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the variety of topics and the depth to which each one delves. I enjoy the courses that stack aka add complexity as they progress. These are great courses for beginners and seasoned professionals!!

Cons: I did not like the mobile app. It was not easy to use despite its lack of complexity. I had a difficult time navigating the site at first but customer service was excellent and was able to set me on the right track

Overall: Continued learning for the sale of learning and some ce

Courses affordable, on topic, very timely, many avaiable to, can take over several days if need be.

Oct 02, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Courses were affordable and right on topic each time. There were questions within the courses that helped you to visualize the workings of the item studied.

Cons: Some of the photographs of cells were not clear enough with my old eyes and even with glasses and expanding size they were hard to decern characteristics. Other wise, excellent courses.

Very few complaints

Jun 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We enjoy the diverse range of modules available in MediaLab as well as the extremely reasonable price.

Cons: Often the function of the software can be less than intuitive and sometimes difficult. Batch uploading, naming, and editing could be much more efficient.

Overall: Ease of documentation compliance at a reasonable cost.

Lot of bang for the $

Sep 27, 2017
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Cons: There was no quick way to find supervisor level classes and no "un-select" button .

That I had lots of classes to chose from and weren't all the same topics covered year after year. That these classes weren't dumbed down to suit all audiences. That I could find such variety

Very easy to use and affordable when you register as a group.

Sep 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are a variety of courses. You can do ones that only take an hour or more in depth courses that require 5-6 hours.

Cons: There is really nothing that I can think of that I dislike. It is easy to use and logging in and out is no problem. You can stop a session and pick it up at a different time. I have no negative comments.

Overall: CE credits

MediaLab had worked great to help staff stay up to date on compliance issues.

Sep 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use, assign, print certificates, and stay up to date. The website is convenient to visit.

Cons: The GUI for managing employees, assignments, and recurring assignments can be tricky to use. Sometimes it can be confusing to use after not visiting the site for an extended period of time.

Overall: Staying up to date with continuing education requirements.

CE's easily accessible and there's a variety of content to cover all the different areas.

Oct 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that you have the different laboratory sections and that you've included safety, quality control, etc. Very easy to use and love that it saves where you left off. It's nice also to have access to PDF format of the presentation that you can download to help you review. The mini quizzes throughout the presentations are really nice.

Cons: Some of the content feels like it takes way longer than the estimated time. If you add a course, even if it's a year later, and you take it; the course itself is not updated to the current time. Not sure if I am explaining that right.

Overall: Get all your CE's in one place and you can have it transferred to ASCP.

Pretty satisfactory overall.

Oct 04, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The photos are almost always good; I like that the explanations behind the answers are usually clear

Cons: The surveys that pop up at the end of every single course get pretty annoying after you've seen it more than once, especially when you're doing more than one course at a time!

Overall: CE compliance units in the comfort of my own home, on my own time

Very good experience. The support was immediate.

Sep 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and overall quality is excellent. The information is appropriate for my place of employment.

Cons: More Human Resource Course offering. We were hoping to find a greater variety of courses involving workplace violence and or conflict resolution in the workplace.

Overall: the software provides an easy way of assigning courses to staff.

It helps keep all the employees training in one place.

Sep 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy for the employees to use. They can go at their own pace. Again everything can be kept in one place for easy retrieval. It also allows employees to get additional continuing education of other aspect of the lab.

Overall: You get OSHA training, and laboratory con. ed. in one placy

Our company uses this for DOT collector training and it works great!

Sep 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a simple, cost effective tool that allows our employees to meet federal regulatory requirements. I do not know what we would do without it! The thing I like most about this software is that adding users is very simple. The program will even automatically assign login credentials. Also, the record of previous users is quite helpful.

Cons: The thing I like least about this software is that clicking on "print certificate" doesn't take you directly to print screen. Instead it refreshes the screen and you must click again before going to the print screen. It is a small inconvenience that could be easily remedied.

Very easy to use and navigate. Good material. Very happy overall.

Oct 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The material and relevance to the course and certification

Ease of use - very easy to navigate screens and choose appropriate courses

Overall value

Cons: The only con I can think of at this time is the availability of new material each year. I would like to see totally new courses and material when appropriate.

All of our techs use Media Lab for their CEs and we love it. Diverse and easy to use.

Oct 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very diverse list of courses that are relevant to all of our team members and enable us to complete our CEs easily.

Cons: It would be nice if the courses were updated more frequently. I'm not talking about adding courses, but updating the available course content.

Overall: One-stop shopping for all of my required annual continuing education.

I use these courses for my CE credits every year

Sep 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love all the options of courses and that they are only a couple hours long. They make fulfilling my CE requirements every year so much easier. I like that on most slides of a course there are pictures, those really help the learning process for me.

Overall: It makes fulfilling my CE requirements every year so much easier.

Good CE opportunities.

Jun 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use for multiple techs' continuing education in our laboratory. The educational articles cover a wide range of topics, from basic to advanced.

Cons: Sometimes the educational articles submitted by individuals need closer proofreading for punctuation, etc.

This software is very user friendly and contains many graphs and pictures as aides.

Oct 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The best part of the software are the many graphs and pictures in addition to the concise written material. The microscopic pictures and pictures depicting laboratory procedures are especially helpful. The table of contents is very handy for locating relevant material when needing to review. The software does a good job of navigating through the various types of presentation material.

Cons: This software is not interactive (i.e. does not allow any manipulation of the material). Maybe adding video depicting actual lab procedures would also enhance the experience.

Great

Sep 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy access and wide menu of different subjects.

CE units, which are required for California Licensure.

Good, up-to-date and accurate content.

I love the OSHA training modules.

Cons: No dislikes. If you could add more Billing Compliance, I would appreciate it, but don't know if others are interested.

Has good education courses.

Jun 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The program saves your place if you get interrupted and you get to take over the quiz if you do not fail.

Cons: If you are making your own quizzes it can be difficult. There could be more courses in some of the areas.

Overall: The program allows you to organize your customized checklist and keep the continuing education current.

Lab CE helped me pass the ASCP certification, and am using it again for specific certifications.

Sep 27, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very user friendly

A variety of questions in different areas

The explanations of answers

Taking quizzes in certain areas.

Cons: Cannot zoom in on pictures

The organization of questions into specific categories - I think they should be divided into more accurate/specific categories.

The all or nothing questions.

Overall: Ease of use

Questions and Review similar to exam material

Keep up my skills in areas that I may not work in often

I actually enjoy the courses.

Sep 26, 2017
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is much needed for certification. It is always available when I need it. It keeps up with your classes.

Cons: Having to add the course. Too many clicks. It is really expensive for my budget and unfortunately I only use it when my certification is due every three years.

Overall: I get to recertify my license.

I enjoyed the lab exams at the end of each CE.

Sep 26, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: It is easy to use software. User friendly. Softwate is staright to the point. I can navigate without any confusion.

Cons: I think there should be more questions in each category when practicing for the ascp exam. Especially categorical/specialist asco exams.

We use MediaLab courses for students and employees and love the variety of topics it has to offer.

Oct 03, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We love how easy it is to use and that we can upload our site specific courses for use by the students and employees.

Cons: We would like to see MediaLab offer more coursework for Microbiology, specifically Bacteriology, Mycology, and Mycobacteriology.

Very up to date and helps a lot for CE credits

Sep 26, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and navigate throughout your course, helps to understand better for your day to day job, explanation of information/questions are very easily explained.

Cons: Some time pictures that suppose to show up on page does not load on screen properly, it loads only half of the pictures and some of the times no pictures just blank at all.

Overall: Helped me in my certification exam and helping me to get CE credits of ASCP