# Compliance & CE Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Compliance & CE the right Learning Management System solution for you? Explore 290 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/165069/Compliance-CE/reviews

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Compliance & CE

4.7 (290)

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Last updated March 13th, 2026

# Reviews of Compliance & CE

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

lp

laura p

lab specialistHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: 6-12 months.

“What I like most about MediaLab is keeping track of courses and licensure. “

October 6, 2020

## Showing most helpful reviews

Showing 1-25 of 290 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Bryan C.  
Nurse  
Hospital & Health Care  
Used the software for: 2+ years

### "I couldn't have asked for better"

February 20, 2020

5.0

No issues with this product. Wonderful customer service experts

Pros

The program was easy to learn with some practice. It was easy to make corrections unlike other emr software

Cons

The price was a little high for the software in my initial thought but with all that comes with it my mind was quickly changed.

Alternatives considered

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

Review Source

VR

Verified Reviewer  
Clinical Laboratory Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "MediaLab offers multiple solutions for laboratories at reasonable prices."

June 12, 2018

5.0

Daily benefits - excellent document control system that did not require our IT department to set up, great system to maintain inspection readiness with Inspection Proof, ease of meeting continuing education requirements using the Continuing Education package. Overall, great system!

Pros

Flexibility of the software, willingness of the company to make changes, continuous improvement and addition of new features. We use several modules and find that the system is flexible enough for us to create new ways to store and retrieve information rather than storing paper.

Cons

It is sometimes difficult to know what needs to be created first and we went back to make changes in how we set up the document control system. It would be helpful to identify users who have really maximized the system and offer to have them share their ideas.

Review Source

VR

Verified Reviewer  
Training Specalist  
Hospital & Health Care  
Used the software for: 2+ years

### "Great for documenting completed training for our roster of reps."

June 13, 2018

3.0

Pros

Very easy to go in and assign courses to one or multiple employees, view user transcripts, and run reports.

Cons

The system is limited in what content can be uploaded, would like to see functionality to handle SCORM files.

Review Source

VR

Verified Reviewer  
Administrative Analyst  
  
Used the software for: 2+ years

### "The staff LOVE this!!"

June 15, 2018

5.0

GET AWAY FORM MOUNTAINS OF PAPER.

Pros

Easy of use, and available from anywhere there is internet service. Easy to maintain (add, remove users, assigns courses, etc.

Cons

I have not found any "cons" yet! We are quite happy that we selected mediaLab, and I tell everyone who asks.

Review Source

VR

Verified Reviewer  
Filling/Packaging Technician  
Biotechnology  
Used the software for: 1-2 years

### "Very straightforward to use: Read material, note pictures/slides, take multiple-choice, earn CEUs."

October 7, 2017

4.0

Prepared for ASCP certification. Earned CEUs for recertification.

Pros

Ease of use. A large number of courses to choose from, with new courses constantly being added. Good, clearly-labeled illustrations, especially helpful with reinforcing visual identifications. Practice questions embedded in the reading to monitor progress and keep the reader engaged. Instant feedback on both ungraded practice and graded test questions. The ability to reset and retake a test--but this can only be done once! Also available are Exam and RBC Morphology and WBC Differential Simulators. The Exam Simulator is very similar to the BOC Study Guide. I have not yet tried the heme simulators, but if they are anything like the other CE courses, they should be very good.

Cons

I would prefer to see more of everything, especially illustrations. Very good presentation of textbook cases, but few examples of borderline cases. More questions could be written into the material, especially for longer readings.

Review Source

VR

Verified Reviewer  
Purchasing officer  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Make certifications and trainings easier"

November 4, 2021

4.0

It makes having all certificates and learnings in one place for the whole team

Pros

It collates all the info on which certifications are needed and makes it easy to track progression of users.

Cons

It can be a bit intimidating and not as user friendly initially but once you get the hang of it, it’s okay

Review Source

Stephanie N.  
Talent Development Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Many of the functionalities I would use in an LMS I am unable to perform."

June 12, 2018

2.0

Pros

MediaLab's library of compliance content that is readily available for our employees is a pro. It is a repository for our internal content as well.

Cons

The reports are not robust, importing new users is not seamless (users register themselves or an admin registers on their behalf, no SSO, not integrated with the HRIS.

Review Source

Tahmineh S.  
Senior Research Associate  
Biotechnology  
Used the software for: 6-12 months

### "A great resource for Laboratories "

September 30, 2019

5.0

I really liked using Medical Lab LMS as someone new in the field of biotechnology. It is easy and very cost effective.

Pros

Based on the features provided by the software the pricing is amazing. It has great resources and can help different spectrum of users from student to professionals. It is very easy and straightforward to use.

Cons

There is not much that I don't like about using Medical Lab LMS. Navigation from modules to other pages can be tricky sometime.

Review Source

Divina R.  
Medical Laboratory Technologist  
  
Used the software for: 1-2 years

### "Easy to understand "

October 7, 2017

5.0

Pros

Accessible and all are complete details . Practice exMs are very useful Good for reviewing for the preparation of future exam

Cons

Nothing it's all good But all medtech subject are indicated I doesn't send the certificate in American Technologist website

Review Source

Chelsea B.  
Medical Technologist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great structured test prep"

October 7, 2017

4.0

Hopefully enough prep to pass my listening exam.

Pros

Love the structured format of this test prep. I know for me I had a lot of trouble knowing where to start in my own.

Cons

Would like more intro to microbiology. I also don't like the feature of pulling topics over to your "cart" before you are able to start using them. Would also love to use the arrow buttons on the keyboard like a slideshow instead of having to click next every time with the mouse.

Review Source

GS

Gwenn S.  
Lead Certifying Scientist/CE Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "MediaLab's Compliance and CE package includes the courses our lab staff needs to be compliant."

September 26, 2017

5.0

As an administrator, it is easy to create new employee profiles and set them up with the courses they need. You can also easily track their progress and send out emails. I am also a user and take advantage of the clinical courses to keep my ASCP certification current.

Pros

The comprehensive and broad course offerings. I am ASCP certified and must earn 12 CEs every year in hematology, micro, BB, chemistry, lab safety, and HIPAA, all of which available to me and make it easy to keep my certification current. Plus, our lab and New York State requires all lab and admin. staff to have certain CEs per year, so we all use MediaLab.

Cons

Many of the same courses that MediaLab offers reappear each year. The courses are not updated as often as I would like.

Review Source

MT

MOHAMMAD T.  
Lab coordinator & Training supervisor  
  
Used the software for: 2+ years

### "excellent "

June 19, 2018

5.0

Pros

for me this software is very useful ,as per our user's & including me we are not face any problems of this software so easy & our exp is excellent cause i am using this software more than 10 years,easy to use any one .

Cons

i would like to thanks your software team because they did wonderful job for your IT team ,i am using this software more than 10 years and never face any problems of your software,especially after finish the course & get the exam & get the certificate & your valuable survey.

Review Source

DJ

Dee J.  
Administrative Analyst  
  
Used the software for: 2+ years

### "We use this to make sure all of our staff have been trained and remain compliant."

September 26, 2017

5.0

Pros

Ease of use! It is very helpful that this site is accessible form anywhere with internet, and not based solely on a PC somewhere.

Cons

My only issue is the time difference between me and Customer Support. I often have questions and they have already gone for the day.

Review Source

CE

Candance E.  
Laboratory Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Great tool to use for Document Control, POC Administration, Inspections and CEU's!"

September 26, 2017

5.0

It really helps with Inspections and keeping up with regulatory requirements.

Pros

The ability to link documents and forms from Document Control to uploaded Inspection checklists. CEU courses are fantastic!

Cons

I can't think of a con, maybe a little more ability for customization of the Compass functions like being able, as an administrator, to waive some requirements that may be redundant.

Review Source

pB

peter B.  
Cytotechnologist SCT (ascp)  
Biotechnology  
Used the software for: 2+ years

### "I really like medialab. The courses are wonderful specific summaries of lab topics."

October 2, 2017

5.0

I like most technologists find myself working in the same discipline throughout my long storied award-winning illustrious career . Though my memory is sound and I keep abrest off the new exciting developments in clinical technology I still like to broaden my knowledge - expand my horizons, etc etc and the reviews from media lab fit the need.

Pros

You could go back and forth through reviews. Stop at any time and get back to it later, print material out. Also you could take exams three times and the answers were explained. I love that feature. Also it was very easy to do exactly what you wanted to do.

Cons

Nowadays especially with PowerPoint lectures all over the place online, you get use to colorful backgrounds and numerous photos. could use more of them I suppose

Review Source

LD

Lisa D.  
Quality Manager  
Biotechnology  
Used the software for: 2+ years

### "Makes offering and attaining CE credits super easy!"

September 26, 2017

5.0

Enables our organization to provide technologists with the required CE to meet regulatory standards.

Pros

Requires ZERO training to begin using provided CE courses. Making customized courses is very easy, and can be edited easily as well. I haven't found anything I don't like about the CE program. The feedback from my company's users is always positive.

Review Source

GA

Gail A.  
Medical Laboratory Scientist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "I had no problems with medialab since we started using it 7 years ago. "

October 2, 2017

4.0

Pros

I like how easy it is for all skill levels to get on and take courses. I think the transcript is very useful for yearly competency reports.

Cons

I am not a fan of the fact that we cannot get rid of the number in front of our usernames. I wish once you have signed up, you can delete them.

Review Source

MN

Michelle N.  
CLS Program Director  
Higher Education  
Used the software for: 2+ years

### "I have used software in the hospital setting & in academic setting with students and I love it."

September 30, 2017

5.0

Having additional information for our students to help prepare them for the their clinical rotations

Pros

Ease of use, students and employees have no problems accessing and using the software. There are several different reports I can run to track employee and or student progress

Cons

Wish there were more courses in each section. More panel practice for blood bank would be great, more bacteriology for microbiology would be great.

Review Source

TP

Terri P.  
Microbiology/Phlebotomy Supervisor  
Hospital & Health Care  
Used the software for: 2+ years

### "Media Lab"

September 25, 2018

5.0

Media Lab has been wonderful.

Pros

Media lab makes document control easy. Satisfies regulatory requirements if maintained appropriately.

Cons

Initial upload of all SOPs. The time it took for us to upload all of our policies was a big investment.

Review Source

HT

Hiroko T.  
Employee  
Hospital & Health Care  
Used the software for: 2+ years

### "I passed my BOC using this MediaLab, and I still use this for my credit maintenance."

September 27, 2017

5.0

I got my certification through BOC practice exams. I can still use this software to earn my credits for the maintenance. I live in Japan, but I can still study anytime.

Pros

I can study anywhere , anytime. The credits automatically transfer to ASCLS and it's easy to keep track.

Cons

I don't have any problem with the software. It's easy to practice what I want to learn. But I have a request. There are some pictures for blood cell morphology that can magnify the images, but some of them are not. I wish that all of the images for the blood cell morphology (especially for immature white blood cells) can be enlarged if possible, so I can look the details.

Review Source

RG

Risa G.  
MLT Program Director  
Education Management  
Used the software for: 2+ years

### "Use for student learning"

October 5, 2017

4.0

see notes under PROS

Pros

I like the availability for students anytime, anywhere; the automatic evaluation give the students immediate feedback for increased comprehension; we use these grades in our courses without having to review them ourselves, saving time for classroom activities.

Cons

Purchasing for groups between 25 and 50. For my academic use, I need ~30. On a tight budget the bump from 25 to 50 users is significant. If after 25, if option for additional groups of 5-10 would be helpful in reducing cost for actual number of users needed.

Review Source

TM

Tiffany M.  
Director of Development and Quality Assurance  
Biotechnology  
Used the software for: 1-2 years

### "Extremely intuitive and user friendly."

June 18, 2018

5.0

Pros

This software is easy to navigate through and manage tasks for my organization. We find it intuitive and user friendly. Even new hires are able to use this product with little help.

Cons

For some of the HR related courses, they do not automatically renew every year and sometimes the required courses change without our permission.

Review Source

DF

DANIEL F.  
MANAGER, LABORATORY SERVICES  
Hospital & Health Care  
Used the software for: 2+ years

### "We use MediaLab as part of our competency assessment plan for staff"

September 27, 2017

5.0

This is a very affordable way to offer CEU's to staff for competency maintenance with ASCP and for our own competency assessment program.

Pros

As an administrator, I like being able to track employee progress, send new assignments, and have all of the documentation in one place. The administrative features are very intuitive and easy to use.

Cons

Making custom modules can be a little tough to master at first, but I am glad it is a part of the program. It adds a great amount of flexibility to our educational offerings.

Review Source

MM

MICHAEL M.  
Lab Director  
Medical Practice  
Used the software for: 1-2 years

### "Great Product - Saves Time and Money"

October 2, 2017

5.0

Pros

User friendly and customer service is always available to assist and answer questions. Otherwise, the self help solutions are easily available.

Cons

It would be a good addition to include mock exams for ASCP, AAB, AMT for certification for HCLD, MT, and Technologist.

Review Source

NM

Nicolas M.  
Lab Technician  
  
Used the software for: 1-2 years

### "LabCE has been instrumental in helping me study for the ASCP MLS BOC. "

October 2, 2017

4.0

The software is somewhat expensive, though I think it's worth it.

Pros

I love how many questions there are across all MLS disciplines that expose you to a variety of challenging questions. It also is a great hub for organizing CE's.

Review Source

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