# aimy Plus Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is aimy Plus the right Daycare solution for you? Explore 25 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/165070/aimyPlus/reviews

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aimy Plus

4 (25)

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Last updated March 13th, 2026

# Reviews of aimy Plus

Ease of use

3.7

Customer Service

4.0

## Pros and Cons in Reviews

Julius D

General ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“We have been using Aimy plus for a number of years this system allows for all data to be kept and recorded on and is efficient for reporting and auditing purposes, it’s easy to navigate and can be very user friendly for customers/parents and Staff“

May 9, 2023

kM

karreen M

accountantEducation Management, 2 - 10 employeesUsed the software for: More than 2 years.

“The fact that overpayments are not shown in aimy plus once you integrate to xero so parents constantly overpaying accounts based on figures in their parent portal.“

May 4, 2023

BL

Berta L

Company DirectorEducation Management, 11 - 50 employeesUsed the software for: More than 2 years.

“Also integration with Xero is good.“

May 9, 2023

## Showing most helpful reviews

Showing 1-25 of 25 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
General Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Ideal product "

May 9, 2023

3.0

Pros

We have been using Aimy plus for a number of years this system allows for all data to be kept and recorded on and is efficient for reporting and auditing purposes, it’s easy to navigate and can be very user friendly for customers/parents and Staff

Cons

Aligning the correct financial transactions and intergration data to xero has been a challenge and reconciling payments to invoices has meant we have had to generate these invoices manually.

Review Source

Response from aimy Plus

May 30, 2023

Thank you for sharing your insightful feedback. Our team has thoroughly considered your suggestions and views. With a persistent commitment to innovation, we aim to consistently enhance your experience with our products and services. Your satisfaction remains our highest priority!

DA

Dellena A.  
Owner  
Education Management  
Used the software for: 1-2 years

### "Aimyplus from a very tiny business "

May 4, 2023

5.0

Overall aimyplus works well

Pros

Going mostly paper free, and parents being able to book without calling me constantly

Cons

The cost for the size of our programme is pretty hard. There are other apps that we are currently considering as they are cheaper, deliver the same abilities, and doesn't matter if you have 10 or 300 children the cost stays the same, the other app also has features that aimypkus could definitely utilize

Reason for choosing aimy Plus

I liked the lady that presented it to me

Review Source

Response from aimy Plus

May 30, 2023

Thank you for sharing your insightful feedback. Our team has thoroughly considered your suggestions and views. With a persistent commitment to innovation, we aim to consistently enhance your experience with our products and services. Your satisfaction remains our highest priority!

RJ

Roana J.  
OSCAR Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Needs improvement"

May 4, 2023

3.0

like that we can have it on our phones and tablets. Rostering function good. Subsidy tracking good .

Pros

Sign in and out is great. It has removed the paper copies of many things. Some of the updates are only available on tablet not desktop which is frustrating.

Cons

Reporting side is greatly lacking. We need to be able to sort and define data that may be required by both week and day. eg. driver pickups for the week. put children in reports in alphabetical order by surname so that siblings are together. Sorting by schools would be useful. in the messaging system it would be helpful to be able to see if parents have received messages and if they have been opened.

Reason for choosing aimy Plus

Had it first. Decided that we would have similar issues with any new product.

Switched from

[Enrolmy](https://www.capterra.com/p/149762/Enrolmy/)

We looked at it as an alternative after we started with Aimyplus due to the amount of issues we were having with the payments in Aimyplus. That has since been fixed I think it was overpayments.

Review Source

Response from aimy Plus

May 30, 2023

Thank you for sharing your insightful feedback. Our team has thoroughly considered your suggestions and views. With a persistent commitment to innovation, we aim to consistently enhance your experience with our products and services. Your satisfaction remains our highest priority!

AC

Anna C.  
Programme owner  
Education Management  
Used the software for: 6-12 months

### "Great Product."

May 10, 2023

4.0

Pros

We love that there are many elements to AIMY PLUS onsite it is great to have the AIMY PLUS app so everything is there at our finger tips, we aren't having to go through manual enrolment forms to find phone numbers and check allergies etc... the AIMY PLUS website is easy to navigate and when you need help its easy to contact someone and they are quick at getting back to you. The QR code is super convenient and parents prefer that method to sign in/out their children over the tablet/ipad

Cons

QR Code- would be good if it instantly updated on the device instead of having to refresh it whenever a child is collected

Reason for choosing aimy Plus

We went with AIMY PLUS as it was the easiest for parents and staff, we had previously used another service with another provider, but it didn't offer some of the feature's AIMY and simplicity of AIMY.

Review Source

Response from aimy Plus

May 30, 2023

Thank you for your valuable feedback, our team appreciates the time you've taken to provide us with this response. We will continue to strive for excellence in our customer support, services and product offering!

EC

Elisha C.  
Center director  
Education Management  
Used the software for: 2+ years

### "Club Engage JHB North"

May 16, 2023

4.0

Overall, it is a great program, however it does need a few tweaks to help the end-user work efficiently.

Pros

Ease of bookings and tracking children for the center and the parents. Invoicing can be easily tracked and distributed.

Cons

The program is slow in running, no matter what speed network I am on, or PC I am using. The program is always slow in opening or navigating between pages. The ease of navigating between pages and the last information working on being lost is time consuming, filters get erased if navigated between pages. Cannot be opened on two separate pages(tabs) working on different things simultaneously.

Review Source

Response from aimy Plus

May 30, 2023

Thank you for your valuable feedback, our team has taken this onboard and we will continually strive to work on advancements and improvements for yours and your teams benefit! We want to ensure you continue to enjoy our services and product offering!

CE

Curtis E.  
Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Aimy Plus review"

May 4, 2023

4.0

Overall it was pretty good, but some areas difficult to work with.

Pros

I liked the fact parents could enrol for attendance online and I liked the lists created for pickup for the kids each day.

Cons

I did not like the way billing was setup and it was hard to keep up a running total of amounts owed by parents. Bills they hadn't paid weren't added to the next month's billing so parents were confused at the total amount they owed.

Review Source

Response from aimy Plus

May 30, 2023

Thank you for sharing your insightful feedback. Our team has thoroughly considered your suggestions and views. With a persistent commitment to innovation, we aim to consistently enhance your experience with our products and services. Your satisfaction remains our highest priority!

kM

karreen M.  
accountant  
Education Management  
Used the software for: 2+ years

### "Aimy Plus usage"

May 4, 2023

2.0

Not a great experience. Very little support available. Have to search to find help and log into another system.

Pros

That parents can book children online themselves. Parent able to view accounts owing

Cons

Invoice. finance reports being date specific only. Ie unless downloaded on a specific date cannot get the info. Balances owing in the parents portal did not match the statements that Aimy plus provided. The fact that overpayments are not shown in aimy plus once you integrate to xero so parents constantly overpaying accounts based on figures in their parent portal. Express daily check in generates a daily invoice instead of allowing the ability to do a weekly invoice.

Reason for choosing aimy Plus

Seemed to be only program available at the time

Review Source

Response from aimy Plus

May 30, 2023

Thank you for sharing your insightful feedback. Our team has thoroughly considered your suggestions and views. With a persistent commitment to innovation, we aim to consistently enhance your experience with our products and services. Your satisfaction remains our highest priority!

cS

cathy S.  
Programme Manager  
Education Management  
Used the software for: 2+ years

### "Aimyplus review"

May 9, 2023

3.0

ok

Pros

Parents can make the booking, easy to check number of children / staff ratio / staff timesheets

Cons

report feature never worksneed staff option for break clock in and out in addition to shift clock in and outneed option to clock child in and out if they leave service to attend activity and then come back

Reason for choosing aimy Plus

rolled out throughout franchise

Review Source

Response from aimy Plus

May 30, 2023

Thank you for sharing your insightful feedback. Our team has thoroughly considered your suggestions and views. With a persistent commitment to innovation, we aim to consistently enhance your experience with our products and services. Your satisfaction remains our highest priority!

DA

Daisy A.  
Child care provider  
Primary/Secondary Education  
Used the software for: 2+ years

### "User friendly "

May 4, 2023

5.0

Pros

It is self explanatory. It gives you detailed options and easy to use. Anyone can easily pick it up.

Cons

It sometimes have glitches. With the roster you can only do 4 .

Review Source

Response from aimy Plus

May 30, 2023

Thank you for sharing your insightful feedback. Our team has thoroughly considered your suggestions and views. With a persistent commitment to innovation, we aim to consistently enhance your experience with our products and services. Your satisfaction remains our highest priority!

MF

Michelle F.  
OFFICE ADMINISTRATOR  
Education Management  
Used the software for: 1-2 years

### "aimyPlus review"

May 9, 2023

3.0

I hadn't used aimyPlus prior to commencing in this role 18 months ago. I have found it easy to navigate and learn. Any issues I have had I have emailed the team and they have always replied in a prompt fashion. I still have more to learn about using the programme.

Pros

The ease if finding information. It is reasonably easy to navigate your way through. The prompt service from the helpline.

Cons

For our workplace it would be great if you could select different sites on separate tabs. As it is now you can only be on the one site at a time.

Review Source

Response from aimy Plus

May 30, 2023

Thank you for sharing your insightful feedback. Our team has thoroughly considered your suggestions and views. With a persistent commitment to innovation, we aim to consistently enhance your experience with our products and services. Your satisfaction remains our highest priority!

MM

Michelle M.  
Trustee/Administrator  
Education Management  
Used the software for: 2+ years

### "New OSCAR Balclutha Trust"

May 6, 2023

4.0

It is a lot better than the manual sign in methods that we used prior to Aimy.

Pros

The ability to track children if they are absent, parents and children data in one place, booking children

Cons

The roster reports. The staff roster report should include all staff including those in the head office section as they also need to show up on the same report.It would also be useful if it can be integrated with myob software

Review Source

Response from aimy Plus

May 30, 2023

Thank you for sharing your insightful feedback. Our team has thoroughly considered your suggestions and views. With a persistent commitment to innovation, we aim to consistently enhance your experience with our products and services. Your satisfaction remains our highest priority!

GN

Glen N.  
Assisstant manager  
Education Management  
Used the software for: 1-2 years

### "Aimy plus "

May 16, 2023

5.0

It's very helpful, especially when it comes to learners and their parents contact details and medical information

Pros

Signing in and out of kids, and being able to. Ire leaners medical condition.

Cons

The check in and out, it's still a little confusing

Review Source

Response from aimy Plus

May 30, 2023

Thank you for your valuable feedback, our team has taken this onboard and we will continually strive to work on advancements and improvements for yours and your teams benefit! We want to ensure you continue to enjoy our services and product offering! Our Customer Success team has reached out to you so we hope to assist you directly.

BL

Berta L.  
Company Director  
Education Management  
Used the software for: 2+ years

### "Review"

May 9, 2023

4.0

Pros

Parent portal is useful. Also integration with Xero is good.

Cons

The inflexibility of the billing.The inability to add subsidies.The sign in/out online is working poorly.

Review Source

Response from aimy Plus

May 30, 2023

Thank you for sharing your insightful feedback. Our team has thoroughly considered your suggestions and views. With a persistent commitment to innovation, we aim to consistently enhance your experience with our products and services. Your satisfaction remains our highest priority!

AW

Ann W.  
Office Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "AimyPlus Review"

May 5, 2023

4.0

Overall it served our need for online registration.

Pros

Ability for parents to register online eliminating the overwhelming paperwork we used to generate.

Cons

Find the terminology confusing. Limited to what a user can modify.

Review Source

Response from aimy Plus

May 30, 2023

Thank you for sharing your insightful feedback. Our team has thoroughly considered your suggestions and views. With a persistent commitment to innovation, we aim to consistently enhance your experience with our products and services. Your satisfaction remains our highest priority!

SB

Shannon B.  
Childcare coordinator  
Higher Education  
Used the software for: 2+ years

### "Daily use of aimy plus"

May 9, 2023

4.0

Pros

It is easy to use, a very straight forward system

Cons

Can be very slow sometimes however it is mostly due to internet connection

Review Source

Response from aimy Plus

May 30, 2023

Thank you for sharing your insightful feedback. Our team has thoroughly considered your suggestions and views. With a persistent commitment to innovation, we aim to consistently enhance your experience with our products and services. Your satisfaction remains our highest priority!

JL

Jo L.  
Supervisor  
Education Management  
Used the software for: 2+ years

### "Great "

May 4, 2023

5.0

Amazing program

Pros

Sign in and out is amazing and great to used

Cons

I am so happy with the service it is amazing

Review Source

Response from aimy Plus

May 30, 2023

Thank you for sharing your insightful feedback. Our team has thoroughly considered your suggestions and views. With a persistent commitment to innovation, we aim to consistently enhance your experience with our products and services. Your satisfaction remains our highest priority!

JT

JP T.  
sKids Franchisee  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Thanks for the wonderful gift of TIME! Parents are 'wow'ed by it and we can access it anywhere!"

July 26, 2017

4.0

Freedom, professionalism and credibility.

Pros

aimyPlus helps us built credibility with our parent customers. It's easy to use, promotes transparency and conveys professionalism. It's a great tool onsite where staff can access information quickly, at a glance and can be accessed and monitored from anywhere with internet! At the back office - it has reduced paperwork and storage space which is great for the environment and I have claimed my desk back! There is no data entry ie no human error, and no working overtime on the weekends ie freedom!! The support team has been great to work with. There is a real person to talk to at the other end of the phone and they respond to issues promptly and keep us updated. I also enjoy reading the weekly gems with fun kids activities ideas and sharing topics on staff management and child behaviors.

Cons

There are a few functionalities to improved on, which they are aware of and they are rolling out new releases regularly.

Review Source

Response from aimy Plus

May 30, 2023

Thank you for sharing your insightful feedback. Our team has thoroughly considered your suggestions and views. With a persistent commitment to innovation, we aim to consistently enhance your experience with our products and services. Your satisfaction remains our highest priority!

KV

Kay V.  
Director  
Education Management  
Used the software for: Less than 6 months

### "Aimy Plus is an easy to use system with little to no downtime. "

May 16, 2023

5.0

Excellent !

Pros

The parent registration process, the booking function, the notification function and ease of amendments and edit

Cons

That you cannot just edit a change in template bookings, one has to cancel the booking and re-book - this can be frustrating.

Review Source

Response from aimy Plus

May 30, 2023

Thank you for your valuable feedback, our team appreciates the time you've taken to provide us with this response. We will continue to strive for excellence in our customer support, services and product offering!

DS

Doug S.  
General Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Aimy 2023"

May 4, 2023

3.0

Not overly user friendly on admin. or customer facing side.

Pros

Dashboard, Sign in and sign out are good.

Cons

Not intuitive to use. Prohram set-up is clunky, time consumer and not very forgiving to revise when needed.

Review Source

Response from aimy Plus

May 30, 2023

Thank you for sharing your insightful feedback. Our team has thoroughly considered your suggestions and views. With a persistent commitment to innovation, we aim to consistently enhance your experience with our products and services. Your satisfaction remains our highest priority!

AP

Amanda P.  
Program Lead  
Events Services  
Used the software for: Less than 6 months

### "Aimy Plus is great"

May 7, 2023

4.0

Easy to manage holiday program bookings and comms with parents.

Pros

I like the ease of communicating with parents, and keeping track of bookings and payments.

Cons

I would like to see my total income including discounts on the dashboard. Support staff were really responsive to this feedback and hopefully are making it happen!

Review Source

Response from aimy Plus

May 30, 2023

Thank you for sharing your insightful feedback. Our team has thoroughly considered your suggestions and views. With a persistent commitment to innovation, we aim to consistently enhance your experience with our products and services. Your satisfaction remains our highest priority!

JB

Jeremy B.  
Director  
  
Used the software for: 1-2 years

### "This software has been amazing! Save time, money and your frustrations! "

July 12, 2017

5.0

Pros

No more data entry! Professional feel that gives us credibility. Has saved me almost half of my administration hours. It has freed the team up to concentrate on what matters most, customer services and running great programmes from children. The list goes on and on.

Cons

Still some functionality needed, like any software, but way above the competition, trust me I did my homework. You will not be disappointed!

Review Source

Response from aimy Plus

May 30, 2023

Thank you for sharing your insightful feedback. Our team has thoroughly considered your suggestions and views. With a persistent commitment to innovation, we aim to consistently enhance your experience with our products and services. Your satisfaction remains our highest priority!

SB

Simon B.  
Consultant Finance Manager  
  
Used the software for: 1-2 years

### "An awesome product , developed by an team who listen to its user"

July 12, 2017

5.0

Pros

Easy to setup , Easy to train staff to use , easy for parents to use and understand , ensures our customers (kids) are kept safe , ensures invoicing is accurate and correct, saves time and saves us money. Continue to see the product develop to meet changes in the market.

Cons

Our competitors are choosing this product which takes away one of our competitive advantage of having a great system.

Review Source

Response from aimy Plus

May 30, 2023

Thank you for sharing your insightful feedback. Our team has thoroughly considered your suggestions and views. With a persistent commitment to innovation, we aim to consistently enhance your experience with our products and services. Your satisfaction remains our highest priority!

KE

Kaiya E.  
After school care assistant  
Education Management  
Used the software for: 6-12 months

### "Review "

May 9, 2023

4.0

Pros

Easiness of being able to tick students off.

Cons

Having to specially tick the green tick instead of just clicking the child's name

Review Source

Response from aimy Plus

May 30, 2023

Thank you for sharing your insightful feedback. Our team has thoroughly considered your suggestions and views. With a persistent commitment to innovation, we aim to consistently enhance your experience with our products and services. Your satisfaction remains our highest priority!

KM

Kerry M.  
Administrator  
Education Management  
Used the software for: Less than 6 months

### "Review"

February 18, 2019

3.0

As above aimyplus are working with us to create environment which works for us

Pros

From a booking and tracking our children point of view i think that this programme is it is excellent.

Cons

The programe around invoicing/ statements has been very messy for us and not easy to use as we area multi centre site and there has been pressure to use Zero as part of the package at extra cost. However they have listened to our concerns and are working at implementing updates to help us.

Review Source

Response from aimy Plus

May 30, 2023

Thank you for sharing your insightful feedback. Our team has thoroughly considered your suggestions and views. With a persistent commitment to innovation, we aim to consistently enhance your experience with our products and services. Your satisfaction remains our highest priority!

DD

Dee D.  
Company director  
Education Management  
Used the software for: Less than 6 months

### "From day 1 we have had exceptional customer service, in fact never had such amazing personal service"

July 12, 2017

5.0

Financial control, management of program from distance, more time to build the business with accurate data

Pros

Ease of use and exclusively for out of school care providers, messaging to parents and staff roster in one product

Cons

Had to adapt to Canadian requirements, challenging to us to explain our needs at the beginning but the team really listened and helped us every step

Review Source

Response from aimy Plus

May 30, 2023

Thank you for sharing your insightful feedback. Our team has thoroughly considered your suggestions and views. With a persistent commitment to innovation, we aim to consistently enhance your experience with our products and services. Your satisfaction remains our highest priority!

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