World Tech

Nice.Chat

5 / 5 1 review

Who Uses This Software?

eCommerce and retail businesses of all kinds


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $17.00/month/user
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    Business Hours

Vendor Details

  • World Tech
  • nice.chat
  • Founded 2015
  • Estonia

About Nice.Chat

ECommerce oriented online chat solution with numerous chat features, visitor tracking, analytics, team management, and more.


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Nice.Chat Features

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Geo Targeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Video Chat
  • Visitor Targeting
  • White Label Branding

Nice.Chat Reviews Recently Reviewed!

The nicest chat that I used

Jul 28, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: In my opinion, it's perfect chat for online stores - integrates with CRM and e-commerce engine and help my team to sell through chat. The leads amount increased by 24% after 1 month of usage. I recommend everyone to use this chat.

Cons: Not much, but a few things that would nice to enhance or add are triggered chats, teams, and mobile applications for agents.

Overall: Lead generations, saving the time and money on call-center, active sales when our salesmen can invite site visitors to the chat and sell during the conversation