# QuarticON Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is QuarticON the right Enterprise Search solution for you? Explore 25 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/165095/QuarticON/reviews --- QuarticON 4.4 (25) [View alternatives](https://www.capterra.com/p/165095/QuarticON/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of QuarticON Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews JB Jakub B E-commerce ManagerRetail, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Ease of implementation, huge customization abilities and most of all - amazing ROI level :)“ April 27, 2021 JJ Jakub J Administrator ITWholesale, 11 - 50 employeesUsed the software for: More than 2 years. “Ouarticon is difficult to use and needs a technician for implementations and changes“ October 13, 2022 BG Bartek G ceoRetail, 11 - 50 employeesUsed the software for: 1-2 years. “Drag and drop editor which is outdated and sometimes seems counter intuitive.“ February 5, 2021 ## Showing most helpful reviews Showing 1-25 of 25 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Agnieszka K. Senior Product Manager Telecommunications Used the software for: 1-2 years ### "Take care of the sale and development of e-store with QuarticOn" May 18, 2021 5.0 By using QuarticOn software e-store can improve AOV, AVC and OCR. Pros The software helps users of e-shop finding the right product thanks to applying AI and machine learning. From the company perspective it helps reducing bounce rate. It is fast to implement and scalable. Cons Text message in marketing communication is missing. Review Source Response from QuarticON May 19, 2021 Agnieszka, thank you for your feedback! We are working on enriching our products with new features - text messages are on their way! LG Lucja G. Ecommerce Director Retail Used the software for: 1-2 years ### "Quarticon does the job! A great AI based recommendation and personalisation engine for ecommerce" February 6, 2022 5.0 With Quarticon I boost my online sales thanks to an easy access to AI personalisation with well trained machine learning algorithms on many eCommerce shops. Pros embedded AI algorithms for product recommendation, embedded e-mail tactics for ecommerce with product recommendation: abandoned cart, abandoned browsing/retargeting, automatic RFM segmentation, Smart Search recommendation, Cons statistic visualization, A/B testing miss some features Alternatives considered [Algonomy Customer Data Platform](https://www.capterra.com/p/235883/Algonomy-Customer-Data-Platform/)[Bloomreach](https://www.capterra.com/p/173203/Bloomreach/) Reason for choosing QuarticON Quarticon as much more functionalities for less money (reco, smart search, RFM segmetation, marketing automation), has well trained AI and was dedicated for ecommerces purposes from the beginning. Switched from [Synerise](https://www.capterra.com/p/158062/Synerise/) Synerise product recommendations were blocked by adblocks as Synerise in basic version was based on 3rd party cookies only. Quarticon is based on 1st party cookies so the increase in sales was significant. I also missed Smart Search feature in Synerise. Nevertheless A/B testing was slightly better in Synerise. Review Source Response from QuarticON February 9, 2022 Lucja, thank you for your feedback! It's a pleasure to read this. Piotr S. E-commerce Manager Retail Used the software for: 6-12 months ### "Sometimes helpful but sometimes irritating" November 29, 2022 2.0 Quarticon can prove itself as a search engine in small and medium-sized online stores. Unfortunately, with a very diverse assortment and operation on many markets, I cannot recommend it - I am looking for a more comprehensive and modern search tool. Pros The search engine helps the customers of the online store to find the right products. The advantage was support in Polish and simple and quick installation. The management panel can be used independently. Cons Quarticon does not always return the results that would be required of it. After implementation, a lot of work needs to be spent on completing the appropriate synonym phrases. Quarticon also does not look good in terms of the pace of development of the tool itself - the other companies are doing more to match current standards. Review Source Response from QuarticON November 30, 2022 Piotr, thank you for your feedback. We are constantly working on product improvements and developing functionalities so they can meet the market standards and expectations. Maybe one day you will give us another chance. We will be happy to see you back! TS Tomas S. CEO Sports Used the software for: 2+ years ### "Laco of support" March 22, 2023 4.0 Products is working as described althought there should be more option available for users regarding the control of where to display widget on devices. Pros Products is working as described, but often i have probles with broken widget and it took them days/weeks to fix it Cons Big issue with communication. I have to always follow up on my questions, recently i am waiting for 3 mo for reply, i tried to write email to every email i found on website - nobody took care of it Reason for choosing QuarticON Connection with Shoptet Review Source VR Verified Reviewer Product Manager Veterinary Used the software for: 6-12 months ### "Email marketing with Q" December 2, 2022 5.0 It does the job quickly and easily. It is easy and friendly to use. Pros They have a good delivery engine and are easy to use and integrate. Cons Segmentation has too few options and I don't have an option to set the flow. Review Source Response from QuarticON December 6, 2022 Thank you for your feedback! We are glad you are satisfied with our tool. Regarding the part about segmentation and flows, it is actually available now with our newest CDXP platform. You will find there also automation scenarios, CRM, predictive sending, omni-channel communication and more. We will be happy to show you this! :) MO Maksymilian O. CEO Retail Used the software for: 6-12 months ### " The software is not working" May 24, 2021 2.0 As compensation for not working services, they promised us a reduced fee, it didn't happen. The discount was only applied to one invoice after many comments on our part. We have repeatedly reported the desire to terminate the contract early and we have not received a reply. Overall a tragedy. Pros Despite many assurances from the support, the software does not work as it should. The recommendation system does not work at all for 12 months. Cons it just doesn't work. Despite the assurances, the system was not improved. Alternatives considered [Recombee](https://www.capterra.com/p/163489/Recombee/) Reason for choosing QuarticON Because the maintainer has promised an amazing increase in sales. Everything turned into an nightmare after the contract was signed. Review Source Response from QuarticON June 2, 2021 Maksymilian, thank you for you feedback. DK Dawid K. Founder Design Used the software for: 2+ years ### "Great software value of money" October 13, 2022 5.0 searching personalized products for customers with specific needs Pros The most useful is smart search - it's completely personalized, fast and user-friendly. 100% recommended Cons It's hard to do/change anything without support and skills Review Source Response from QuarticON October 14, 2022 Dawid, thank you for your feedback! AJ Arek J. IT & tech. e-comm manager Retail Used the software for: 2+ years ### "Profitable recommendation system" February 11, 2021 5.0 Pros Very effective and tailored recommendations on product pages + the ease way of their implementation and smart search with autocomplete correcting mistakes. Cons What is supposed to work simply works - product recommendations sell, and the search engine helps customers find products faster. Review Source Response from QuarticON February 17, 2021 Arek, thank you for your feedback! LM Lukasz M. Owner Retail Used the software for: 2+ years ### "Quarticon user for 2+ years" July 7, 2021 5.0 Happy with overall product and pricing Pros Easy to use. A lot of option. Friendly and pretty fast customer support. Cons There were some issues. Some segments didn not show up on site but I emailed a team and they make it work Review Source Response from QuarticON July 12, 2021 Lukasz, thank you for your feedback! :) MP Maciej P. Marketing menager Retail Used the software for: 2+ years ### "Quarticon engine" October 13, 2022 5.0 I am quite satisfied Pros Analytics and operation on BIG date is no longer the future. It's the present. The Quarticon recommendation engine has proven itself perfectly. Cons Quite a complicated product implementation process Review Source Response from QuarticON October 14, 2022 Maciej, thank you for your feedback! PH Petr H. Online Specialist Marketing and Advertising Used the software for: 2+ years ### "My experience with Quarticon" May 12, 2021 5.0 Pros I like machine learning, which can improve every day, and versatility of use. In addition, it is surprisingly easy to deploy. Cons Quarticon can currently personalize the web, search bar and newsletters. I'm looking forward to being able to get personalization into advertising on Facebook, for example. Review Source Response from QuarticON May 17, 2021 Petr, thank you for your feedback! We are working on new products, so stay tuned. MS Michal S. CEO Consumer Goods Used the software for: 2+ years ### "Nice automation tools for e-shops" February 9, 2021 5.0 Up-selling, cross-selling, Abandoned Cart etc.. Pros Smart Search, Recommendation Engine, Marketing Automation all with AI Cons Everything works without problems, they also adapted the search engine and recommendations to the appearance of the store. Review Source Response from QuarticON February 11, 2021 Michal, thank you for your feedback! BB Bartłomiej B. E-commerce Specialist Renewables & Environment Used the software for: 6-12 months ### "Good solution" April 20, 2022 5.0 Using solutions from Quarticon solved our search engine and cross-selling problems Pros Algorithm reads user behavior well and suggests appropriate products. Cons No self-configuration of frames possible. In case you would like more, vendor intervention is needed. Review Source Response from QuarticON May 2, 2022 Bartomiej, thank you for your feecback! Artur N. E-marketing coordinator Retail Used the software for: 2+ years ### "Easy personalization of content in the store" October 25, 2022 5.0 Highly recommended. Pros Easy-to-use. Friendly analytical panel. A large possibility of customization (unfortunately additionally payable). Decent price. Cons Some customization options require support from the technical department. Analytics can still be improved. Review Source JJ Jakub J. Administrator IT Wholesale Used the software for: 2+ years ### "My opinion about QON" October 13, 2022 4.0 Quarticon seems to be a professional tool and has great potential Pros I like quarticon for its reliability and statistics Cons Ouarticon is difficult to use and needs a technician for implementations and changes Reason for choosing QuarticON It was drained and it worked Review Source Response from QuarticON October 14, 2022 Jakub, thank you for sharing your opinion! We are working on simplifying the implementation process :) JB Jakub B. E-commerce Manager Retail Used the software for: 6-12 months ### "Great softwere, brings ROI with ease! " April 27, 2021 5.0 Pros Ease of implementation, huge customization abilities and most of all - amazing ROI level :) In addition to reccomendation frames, we also use Smart Search, which also responds to our needs and and noticeably affects the revenue generated by the store. Cons No cons at all. One desired function is more scope for changes in Smart Search (especially in a front-end layer) Review Source Response from QuarticON April 29, 2021 Jakub, thank you for your feedback. It's great to read that. We are still developing our products, including AI Smart Search. Stay tuned :) LL Lukáš L. CEO Textiles Used the software for: 2+ years ### "Good product " April 8, 2021 5.0 Pros Functionality, Perfect algorithm, increasing the turnover of our company :) Cons Everything was alright...................... Review Source Response from QuarticON April 12, 2021 Thank you for your feedback! PŁ Paweł Ł. COO Internet Used the software for: 6-12 months ### "All in one - I like it" May 11, 2021 5.0 What I like the most is that they offer solutions tailored to your needs. They work quickly and efficiently, there is no problem with contact and customer service. Highly recommended. Pros The best part is that I have several products for my online store in one place. Cons You must have knowledge to implement specific solutions, but this is a standard for this type of product. Review Source Response from QuarticON May 17, 2021 Pawe, thank you for your opinion! KO Katarzyna O. Junior Marketing Automation Specialist Marketing and Advertising Used the software for: 6-12 months ### "Review" May 10, 2021 3.0 Pros QuarticON is intuitive and user-friendly and has all the features that are needed to run email marketing campains. Cons I would definitely improve the reporting, it's very limited when it comes to customization. Review Source Response from QuarticON May 13, 2021 Katarzyna, thank you for your feedback! We are constantly working on improving our services and we hope the reporting function will soon meet your expextations. BP Bartłomiej P. Head of PMO Information Technology and Services Used the software for: 6-12 months ### "Solid product" July 9, 2021 5.0 Pros Ease of implementation, good recommendation engine results, great support, and documentation Cons Bit unclear options in bundles/tiers so we need a bit of guidance from the QuarticoON team. Review Source Response from QuarticON July 12, 2021 Bartlomiej, thanks for sharing your opinion! :) RP Renata P. E-commerce Manager Supermarkets Used the software for: Less than 6 months ### "Excellent e-mail marketing automation" May 17, 2021 4.0 Pros Useful marketing automation tools. Automate e-mail creation tools are very nice. Cons There are no extensive reports. Sometimes there are difficulties in building user segmentation. Switched from [SALESmanago Marketing Automation](https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/) We were looking for a better e-mail marketing automation. Review Source Response from QuarticON May 19, 2021 Renata, thank you for your feedback! We are currently working on improving user segmentation feature so stay tuned :) KB Krystian B. Online seller Sporting Goods Used the software for: I used a free trial ### "Good software but very expensive." June 2, 2021 5.0 If you have big online shop go for it, tray QuarticON! Pros "Marketing Automation" and "Shopping Cart" are very useful to any online shop. Cons The price - QuarticON is very expensive software. Review Source Response from QuarticON June 7, 2021 Krystian, thank you for your opinion! BG Bartek G. ceo Retail Used the software for: 1-2 years ### "I recommend" February 5, 2021 4.0 I like it because it helps me with offers customization. Pros It's features, which in a very easy way help to customize customer experience Cons Drag and drop editor which is outdated and sometimes seems counter intuitive. Review Source Response from QuarticON February 8, 2021 Bartek, thank you very much for your feedback! You'll be glad to know that we're currently working on improving our drag and drop wizard creator :) Stay tuned! TI Tomáš I. EShop Retail Used the software for: Less than 6 months ### "Shoptet addon" May 14, 2021 3.0 After 3 months i uninstalled- to many mistakes, long wait for a response from support Pros Automatic products recommendation through eshop Cons frequent system outages, when ordering additional services long setup time Review Source Response from QuarticON May 25, 2021 Thank you for your feedback. We are sorry that our Shoptet app didn't meet your expectations. We are constantly improving our products, maybe one day you will give us a second chance :) KM Karolina M. Koordynator ds. wdrożeń e-commerce Retail Used the software for: Less than 6 months ### "Quarticon searching engine is the right product for your search needs!" April 19, 2022 5.0 Pros \- easy to use - adds a lot of search and filter options - great customer support Cons \- integration wasn't easy though manageable Review Source Response from QuarticON April 20, 2022 Karolina, thank you for your feedback! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.