--- title: "QliqCHAT Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about QliqCHAT Software - reviews, pricing plans, popular comparisons to other HIPAA Compliance products and more." source_url: "https://www.capterra.com/p/165113/Qliq-Secure-Texting/" page_type: "product" language: "en" publication_date: "2026-11-04" --- # QliqCHAT Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) QliqCHAT ## What is QliqCHAT? QliqCHAT is HIPAA-compliant care team chat built for distributed care teams. Clinicians, office staff and on-call teams stay in sync wherever they work. • Secure staff texting with priority flags and requested acknowledgments • Patient-centered group chats that sync to the EMR as collaboration notes • IDG Channel: one census-wide feed of every change of condition • On-call scheduling that routes escalations and after-hours calls to the covering clinician • Caller ID masking so outbound calls show your agency's number • GPS safety alerting for clinicians working alone • HIPAA-compliant camera for wound photos and paperwork ## What is QliqCHAT used for? [Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for QliqCHAT?[Manage this product listing](https://www.g2.com/products/qliqchat-hipaa-compliant-texting/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### QliqCHAT 4.2 (11) VS. [4.3 (514)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price Contact vendor Starting Price $32 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (11) Ease Of Use 4.3 (269) Value For Money 4.3 (7) Value For Money 4.2 (250) Customer Service 4.4 (8) Customer Service 4.2 (250) ## QliqCHAT alternatives Highest Rated [4.6 (217)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [3.8 (34)](https://www.capterra.com/p/86870/CarePaths-EHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [4.0 (1,391)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [4.5 (568)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about QliqCHAT Overview ### Which roles and teams benefit most from QliqCHAT? QliqCHAT is most used by healthcare clinicians, including nurse practitioners and LPNs, who coordinate patient communication and care updates securely. Practice owners, managers, and quality and safety leaders use it to organize operational discussions, while IT and information security teams support protected messaging, access oversight, and compliance requirements. Answer based on 11 reviews Overview ### What company size and specific industries is QliqCHAT built for? QliqCHAT is designed for healthcare organizations of many sizes, including hospitals, ambulatory clinics, home health organizations, FQHCs, outpatient and ancillary services, and call centers. It fits teams that need HIPAA-compliant secure texting for collaboration and information sharing across clinical and support settings. Features and Usability ### What are the key features of QliqCHAT? QliqCHAT offers HIPAA-compliant messaging for patient engagement, live chat, SMS messaging, and two-way audio and video. It also includes appointment scheduling, confirmations and reminders, patient intake forms, document management, access controls, reporting and analytics, and secure data storage for medical communication workflows. Integrations ### Which third-party tools and platforms does QliqCHAT integrate with? QliqCHAT integrates with AHT TMS. Getting Started and Support ### What training and onboarding options does QliqCHAT offer? QliqCHAT provides in person training, live online sessions, webinars, documentation, and videos for team onboarding. In person and live online formats support guided instruction, webinars provide scheduled group learning, and documentation and videos offer reference materials for self-paced review. Getting Started and Support ### What customer support options does QliqCHAT offer? QliqCHAT provides email/help desk, FAQ/forum, and phone support. These channels give users direct contact and self-service help for common questions. No reviewer feedback about support quality, response times, or helpfulness is available here, so the support experience cannot be described beyond the listed options. ## Features AI summary Based on 1,263 HIPAA Compliance reviews Capterra reviewers highlight these features as the top priorities when selecting Patient Engagement software: - **HIPAA Compliant** (**70%** of reviewers rated this feature as critical) - **Charting** (**69%**) - **Appointment Management** (**52%**) QliqCHAT includes **HIPAA Compliant** and **Appointment Management**, while it does not include **Charting**. Its support for **HIPAA Compliant** helps healthcare organizations protect patient information and maintain regulatory compliance, and **Appointment Management** gives staff an efficient way to schedule visits, reduce missed appointments, and keep patient communication organized. Together, these features help businesses manage patient interactions more securely and keep daily scheduling operations running smoothly. HIPAA Compliant 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling QliqCHAT 50 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Management: Manage, organize, and store contact information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Signature: Digitally sign online documents - Email Reminders: Reminders sent via email - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Live Chat: Ability to chat online in real time - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Location: Manage and support multiple locations - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - One-to-One Messaging: Send personal messages to clients or attendees - Online Forms: Create new forms and/or use ready-made online form templates - Patient Education: Educational and medical resources that are delivered to patients online - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. - Prioritization: Arrange tasks based on the level of priority or urgency - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Screen Sharing: Digitally share screen view with others - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - Status Tracking: Track the status over time for a request, process, asset, or transaction - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video --- Get Advice We can help you find the software with the features you need. Features 4.3 (11) 4.3 Based on 11 reviews ## Pricing Value for money 4.3 (7) ### Starting price Free trial not available Value for money 4.3 (7) 4.3 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (8) 4.4 Based on 8 reviews ## User reviews Overall rating 4.2 Based on 11 reviews Filter by rating Counts reflect reviews available in this feed. 5(3) 4(7) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Sedalia C. Continuous Improvement Quality & Safety Manager Used the software for: Less than 1 year ### "Room to Improve" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 16, 2023 Qliq still has room to improve. Recently there has been an increase in downtime. Pros Qliq makes creating chatbots fun and it is fairly straightforward to learn. Cons A couple of things were over-promised and under-delivered. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Information Security Analyst Used the software for: 3-5 years ### "Secure Messaging made easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 4, 2019 Overall Qliq is a great product that is widely used and appreciated by our staff. Pros The application is easy to use and learn. The installation of Qliq on both desktop and mobile devices does not take a long time. Customer Service is relatively quick in responding to any issues. The features such as escalated notifications, urgent flags, group/broadcast, and delivery notifications are great. Our organization has seen a significant improvement on response time when using this application Cons On occasion when you have the same account running on multiple workstations/mobile devices some messages received are not sent to all workstations/mobile devices. Qliq Customer Service is quick on resolving this issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Manager Used the software for: Less than 1 year ### "Good for small users" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 7, 2018 Homehealth communications with field nurses. Pros Its a HIPPAA regulated messenger for home health with encrypted messaging and file sharing. Cons Expensive, the charge per users, plus sending pictures is not clear, i wont allow to upload a higher quality picture or bigger files. For amount they charge they should update their app for a better quality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer LPN Used the software for: Less than 1 year ### "Hippa compliant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2021 I use this app for my job as a nurse. It’s easy to send pictures and videos. Very reliable and serves its purpose well Pros Very easy to use. Self explanatory, this software is fast and reliable. Anyone can maneuver through Cons I find that having to sync the settings can be a pain at times especially when you need to get to a number fast. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer IT Technician II Used the software for: Less than 1 year ### "Secure Messaging" 4.0 December 4, 2019 Our users enjoy using Qliq to share secure messages and photos. It's helped speed up the process instead of sitting around waiting for an email. Pros One of the major pros about this software is that it is HIPPA compliant. You can also send secure messages and photos. Cons If you have users that are holding out on using then its not as seamless as it should be. You know total buy in from users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Volunteer Coordinator Used the software for: 1-3 years ### "Wonderful option for Healthcare communication " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 November 23, 2020 Our team loves qliq. It’s just as easy as texting but safe and secure for our needs. We use it daily to relay information to our team. Pros Easy to use. User friendly. Quick response. Little to no issues. Cons There isn’t really anything wrong or that I didn’t like about it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Business Owner Used the software for: 1-3 years ### "It could be better" 4.0 June 3, 2019 Pros \- Very secure with patient info! - Nice that documents can be shared - Face ID recognition capability - Can be synced across more than one device Cons \- Incessant alerts are beyond excessive and annoying! - Typing in a message can be cumbersome, like if I want to go back and fix my message it makes it very difficult as the cursor constantly goes back to the bottom - I don't like that documents uploaded automatically delete so quickly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS Pete S. Business Development & Media Used the software for: Less than 1 year ### "Would definitely recommend, a MUST for healthcare businesses!" 5.0 April 13, 2018 Pros Simple, clean, easy to use interface, doesn't require any kind of training as it feels pretty much like the controls on your iOS or Android phone. The photo and video option are a big plus for our business and it works across all platforms seamlessly. Excellent background information and FAQs available on the website. Cons Not really any cons to the software or its performance; it's just difficult as you implement it. For new patients, it's simple, as we introduce this as the primary method through which we'll be communicating; for existing patients, it is more difficult to get them to conform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Nurse Practitioner Used the software for: 3-5 years ### "secure team messaging" 4.0 April 29, 2019 Pros I like the secure aspect of this messaging app, as well as the ability to reach multiple groups across the healthcare system. Cons If multiple users haven't "bought in" to using it, the purpose can be defeated in the sense that they are not available within the app to message. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "Excellent for secure texting" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 24, 2018 I have clients who needed to submit pictures of insurance cards, and other private information, who mainly use there cellphone for these tasks. The ability to be able to print entire conversations, including pictures, from the main computer is monumental. These conversations can also be stored on the computer in secure files. Needing a password to access this program is an added security measure. Having customer service respond to issues immediately, is also awesome. Pros Love the ability to be able to print entire conversations from the PC. Also like that I can send texts from my computer to client's cell phones, securely. Can send secure attachments. Chris, who is my customer service rep was helpful in getting my account set up. Cons Had difficulty in getting contacts setup. Clients were not sure on how to finish the setup instructions. Was a slight learning curve as I kept forgetting that to manage my account I had to log in to my account online - not try to make changes through the app. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/165113/Qliq-Secure-Texting/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.