# QliqCHAT Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about QliqCHAT Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more. Source: https://www.capterra.com/p/165113/Qliq-Secure-Texting --- # QliqCHAT Software Review 2026: Features, Integrations, Pros & Cons Last updated on January 12, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) QliqCHAT ## What is QliqCHAT? QliqCHAT Secure Texting provides a real-time, secure, HIPAA-compliant healthcare communication platform that connects every care team member and facilitates effective, patient-focused collaboration. We're securely bridging the communication and collaboration gap between doctors, nurses, patients, and even caregivers. • Seamlessly navigate between secure texting, voice, and video calls • Capture and share images, video, and audio • Capture consent signatures • Communicate with external groups ## What is QliqCHAT used for? [Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for QliqCHAT?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.qliqsoft.com/&name=QliqCHAT) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### QliqCHAT 4.2 (11) VS. [4.7 (963)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting Price Contact vendor Starting Price $69 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (11) Ease Of Use 4.7 (961) Value For Money 4.3 (7) Value For Money 4.6 (683) Customer Service 4.4 (8) Customer Service 4.7 (912) ## QliqCHAT alternatives [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [3.9 (1,368)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [4.4 (367)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/165113/Qliq-Secure-Texting/alternatives/) ## FAQs about QliqCHAT Overview ### Which roles and teams benefit most from QliqCHAT? QliqCHAT benefits business owners, managers, and business development teams that need fast internal communication and smoother coordination across daily operations. IT and security staff use it to support secure messaging and issue response, while healthcare and nonprofit teams rely on it to share updates, coordinate care, and keep distributed staff aligned. Answer based on 11 reviews Overview ### What company size and specific industries is QliqCHAT built for? QliqCHAT is designed for healthcare organizations of various sizes, including hospitals, ambulatory clinics, home health providers, FQHCs, outpatient and ancillary services, and call centers. It is built for teams that need HIPAA-compliant secure texting to collaborate and share information in clinical and support settings. Features and Usability ### What are the key features of QliqCHAT? QliqCHAT offers HIPAA-compliant chat and messaging, live chat, SMS messaging, and multi-channel communication for patient engagement and communication management. It also includes electronic signature, patient intake, online forms, appointment scheduling, reminders, document storage, access controls/permissions, reporting, and two-way audio and video. Integrations ### Which third-party tools and platforms does QliqCHAT integrate with? QliqCHAT integrates with 3 third-party healthcare platforms: AHT TMS, CPSI EHR, and eCW. These catalog integrations connect QliqCHAT with practice management and electronic health record systems used in clinical workflows. Getting Started and Support ### What training and onboarding options does QliqCHAT offer? QliqCHAT provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover topic-based learning, documentation offers written reference material, and videos provide visual walkthroughs for reviewing features and steps. Getting Started and Support ### What customer support options does QliqCHAT offer? QliqCHAT provides email/help desk, FAQ/forum, and phone support. Support resources are organized through these channels for users who need guidance or troubleshooting. No reviewer feedback is available here to describe response times, helpfulness, or common frustrations with support interactions. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. HIPAA Compliant 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling QliqCHAT 49 features Define levels of authorization for access to specific files or systems Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Manage, organize, and store contact information Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Reminders sent via email Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Intended for medical use such as diagnosis, treatment, and consultation Compliant with HIPAA, which sets standards for sensitive patient data protection Ability to chat online in real time Communicate using messages within the system Access software remotely via mobile devices Notifications via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple locations Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Send personal messages to clients or attendees Create new forms and/or use ready-made online form templates Educational and medical resources that are delivered to patients online Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. Arrange tasks based on the level of priority or urgency Notifications that are delivered to users as soon as an event occurs Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Digitally share screen view with others Securely stores data to prevent data loss or breaches Allow users to access multiple services after entering their login credentials once Track the status over time for a request, process, asset, or transaction Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Get Advice We can help you find the software with the features you need. Features 4.3 (11) 4.3 Based on 11 reviews ## Pricing Value for money 4.3 (7) ### Starting price Free trial not available Value for money 4.3 (7) 4.3 Based on 7 reviews ## Integrations [ AHT TMS](https://www.capterra.com/p/203510/AHT-TMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (8) 4.4 Based on 8 reviews ## User reviews Overall rating 4.2 Based on 11 reviews Filter by rating 5(3) 4(7) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Sedalia C. Continuous Improvement Quality & Safety Manager Hospital & Health Care ### "Room to Improve" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 16, 2023 Qliq still has room to improve. Recently there has been an increase in downtime. Pros Qliq makes creating chatbots fun and it is fairly straightforward to learn. Cons A couple of things were over-promised and under-delivered. Alternatives considered [Dr. First](https://www.capterra.com/p/119759/Rcopia/) [ETA Project Management Portal](https://www.capterra.com/p/168886/ETA-Project-Management-Portal/) [Klara](https://www.capterra.com/p/203066/Klara/) [TigerConnect](https://www.capterra.com/p/180133/TigerConnect/) [Spok Care Connect](https://www.capterra.com/p/141027/spok-care-connect/) Reasons for choosing QliqCHAT I also demoed Snap Engage and Next Patient. Qliq had the best demo process by far. They took the time to understand our business and write a very thoughtful proposal. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Lisa T. LPN Hospital & Health Care ### "Hippa compliant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2021 I use this app for my job as a nurse. It’s easy to send pictures and videos. Very reliable and serves its purpose well Pros Very easy to use. Self explanatory, this software is fast and reliable. Anyone can maneuver through Cons I find that having to sync the settings can be a pain at times especially when you need to get to a number fast. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SF Sarah F. Volunteer Coordinator Hospital & Health Care ### "Wonderful option for Healthcare communication " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 November 20, 2020 Our team loves qliq. It’s just as easy as texting but safe and secure for our needs. We use it daily to relay information to our team. Pros Easy to use. User friendly. Quick response. Little to no issues. Cons There isn’t really anything wrong or that I didn’t like about it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User IT Technician II Hospital & Health Care ### "Secure Messaging" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 December 3, 2019 Our users enjoy using Qliq to share secure messages and photos. It's helped speed up the process instead of sitting around waiting for an email. Pros One of the major pros about this software is that it is HIPPA compliant. You can also send secure messages and photos. Cons If you have users that are holding out on using then its not as seamless as it should be. You know total buy in from users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ali M. Information Security Analyst Hospital & Health Care ### "Secure Messaging made easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 2, 2019 Overall Qliq is a great product that is widely used and appreciated by our staff. Pros The application is easy to use and learn. The installation of Qliq on both desktop and mobile devices does not take a long time. Customer Service is relatively quick in responding to any issues. The features such as escalated notifications, urgent flags, group/broadcast, and delivery notifications are great. Our organization has seen a significant improvement on response time when using this application Cons On occasion when you have the same account running on multiple workstations/mobile devices some messages received are not sent to all workstations/mobile devices. Qliq Customer Service is quick on resolving this issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Business Owner Hospital & Health Care ### "It could be better" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 May 31, 2019 Pros \- Very secure with patient info! - Nice that documents can be shared - Face ID recognition capability - Can be synced across more than one device Cons \- Incessant alerts are beyond excessive and annoying! - Typing in a message can be cumbersome, like if I want to go back and fix my message it makes it very difficult as the cursor constantly goes back to the bottom - I don't like that documents uploaded automatically delete so quickly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Nurse Practitioner Hospital & Health Care ### "secure team messaging" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 28, 2019 Pros I like the secure aspect of this messaging app, as well as the ability to reach multiple groups across the healthcare system. Cons If multiple users haven't "bought in" to using it, the purpose can be defeated in the sense that they are not available within the app to message. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Mark Anthony G. Manager Hospital & Health Care ### "Good for small users" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 5, 2018 Homehealth communications with field nurses. Pros Its a HIPPAA regulated messenger for home health with encrypted messaging and file sharing. Cons Expensive, the charge per users, plus sending pictures is not clear, i wont allow to upload a higher quality picture or bigger files. For amount they charge they should update their app for a better quality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CW Charlene W. Owner Hospital & Health Care ### "Excellent for secure texting" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 19, 2018 I have clients who needed to submit pictures of insurance cards, and other private information, who mainly use there cellphone for these tasks. The ability to be able to print entire conversations, including pictures, from the main computer is monumental. These conversations can also be stored on the computer in secure files. Needing a password to access this program is an added security measure. Having customer service respond to issues immediately, is also awesome. Pros Love the ability to be able to print entire conversations from the PC. Also like that I can send texts from my computer to client's cell phones, securely. Can send secure attachments. Chris, who is my customer service rep was helpful in getting my account set up. Cons Had difficulty in getting contacts setup. Clients were not sure on how to finish the setup instructions. Was a slight learning curve as I kept forgetting that to manage my account I had to log in to my account online - not try to make changes through the app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PS Pete S. Business Development & Media ### "Would definitely recommend, a MUST for healthcare businesses!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 11, 2018 Pros Simple, clean, easy to use interface, doesn't require any kind of training as it feels pretty much like the controls on your iOS or Android phone. The photo and video option are a big plus for our business and it works across all platforms seamlessly. Excellent background information and FAQs available on the website. Cons Not really any cons to the software or its performance; it's just difficult as you implement it. For new patients, it's simple, as we introduce this as the primary method through which we'll be communicating; for existing patients, it is more difficult to get them to conform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/165113/Qliq-Secure-Texting/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.