# QliqCHAT Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is QliqCHAT the right Patient Engagement solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/165113/Qliq-Secure-Texting/reviews --- QliqCHAT 4.2 (11) [View alternatives](https://www.capterra.com/p/165113/Qliq-Secure-Texting/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 12th, 2026 # Reviews of QliqCHAT Ease of use 4.2 Customer Service 4.4 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sedalia C. Continuous Improvement Quality & Safety Manager Hospital & Health Care Used the software for: 6-12 months ### "Room to Improve" February 16, 2023 5.0 Qliq still has room to improve. Recently there has been an increase in downtime. Pros Qliq makes creating chatbots fun and it is fairly straightforward to learn. Cons A couple of things were over-promised and under-delivered. Alternatives considered [Dr. First](https://www.capterra.com/p/119759/Rcopia/)[ETA Project Management Portal](https://www.capterra.com/p/168886/ETA-Project-Management-Portal/)[Klara](https://www.capterra.com/p/203066/Klara/)[TigerConnect](https://www.capterra.com/p/180133/TigerConnect/)[Spok Care Connect](https://www.capterra.com/p/141027/spok-care-connect/) Reason for choosing QliqCHAT I also demoed Snap Engage and Next Patient. Qliq had the best demo process by far. They took the time to understand our business and write a very thoughtful proposal. Review Source Ali M. Information Security Analyst Hospital & Health Care Used the software for: 2+ years ### "Secure Messaging made easy" July 2, 2019 4.0 Overall Qliq is a great product that is widely used and appreciated by our staff. Pros The application is easy to use and learn. The installation of Qliq on both desktop and mobile devices does not take a long time. Customer Service is relatively quick in responding to any issues. The features such as escalated notifications, urgent flags, group/broadcast, and delivery notifications are great. Our organization has seen a significant improvement on response time when using this application Cons On occasion when you have the same account running on multiple workstations/mobile devices some messages received are not sent to all workstations/mobile devices. Qliq Customer Service is quick on resolving this issue. Review Source MAG Mark Anthony G. Manager Hospital & Health Care Used the software for: 6-12 months ### "Good for small users" December 5, 2018 3.0 Homehealth communications with field nurses. Pros Its a HIPPAA regulated messenger for home health with encrypted messaging and file sharing. Cons Expensive, the charge per users, plus sending pictures is not clear, i wont allow to upload a higher quality picture or bigger files. For amount they charge they should update their app for a better quality. Review Source Lisa T. LPN Hospital & Health Care Used the software for: 6-12 months ### "Hippa compliant" April 6, 2021 5.0 I use this app for my job as a nurse. It’s easy to send pictures and videos. Very reliable and serves its purpose well Pros Very easy to use. Self explanatory, this software is fast and reliable. Anyone can maneuver through Cons I find that having to sync the settings can be a pain at times especially when you need to get to a number fast. Review Source VR Verified Reviewer IT Technician II Hospital & Health Care Used the software for: Less than 6 months ### "Secure Messaging" December 3, 2019 4.0 Our users enjoy using Qliq to share secure messages and photos. It's helped speed up the process instead of sitting around waiting for an email. Pros One of the major pros about this software is that it is HIPPA compliant. You can also send secure messages and photos. Cons If you have users that are holding out on using then its not as seamless as it should be. You know total buy in from users. Review Source SF Sarah F. Volunteer Coordinator Hospital & Health Care Used the software for: 1-2 years ### "Wonderful option for Healthcare communication " November 20, 2020 4.0 Our team loves qliq. It’s just as easy as texting but safe and secure for our needs. We use it daily to relay information to our team. Pros Easy to use. User friendly. Quick response. Little to no issues. Cons There isn’t really anything wrong or that I didn’t like about it. Review Source VR Verified Reviewer Business Owner Hospital & Health Care Used the software for: 1-2 years ### "It could be better" May 31, 2019 4.0 Pros \- Very secure with patient info! - Nice that documents can be shared - Face ID recognition capability - Can be synced across more than one device Cons \- Incessant alerts are beyond excessive and annoying! - Typing in a message can be cumbersome, like if I want to go back and fix my message it makes it very difficult as the cursor constantly goes back to the bottom - I don't like that documents uploaded automatically delete so quickly Review Source PS Pete S. Business Development & Media Used the software for: 6-12 months ### "Would definitely recommend, a MUST for healthcare businesses!" April 11, 2018 5.0 Pros Simple, clean, easy to use interface, doesn't require any kind of training as it feels pretty much like the controls on your iOS or Android phone. The photo and video option are a big plus for our business and it works across all platforms seamlessly. Excellent background information and FAQs available on the website. Cons Not really any cons to the software or its performance; it's just difficult as you implement it. For new patients, it's simple, as we introduce this as the primary method through which we'll be communicating; for existing patients, it is more difficult to get them to conform. Review Source VR Verified Reviewer Nurse Practitioner Hospital & Health Care Used the software for: 2+ years ### "secure team messaging" April 28, 2019 4.0 Pros I like the secure aspect of this messaging app, as well as the ability to reach multiple groups across the healthcare system. Cons If multiple users haven't "bought in" to using it, the purpose can be defeated in the sense that they are not available within the app to message. Review Source CW Charlene W. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Excellent for secure texting" September 19, 2018 4.0 I have clients who needed to submit pictures of insurance cards, and other private information, who mainly use there cellphone for these tasks. The ability to be able to print entire conversations, including pictures, from the main computer is monumental. These conversations can also be stored on the computer in secure files. Needing a password to access this program is an added security measure. Having customer service respond to issues immediately, is also awesome. Pros Love the ability to be able to print entire conversations from the PC. Also like that I can send texts from my computer to client's cell phones, securely. Can send secure attachments. Chris, who is my customer service rep was helpful in getting my account set up. Cons Had difficulty in getting contacts setup. Clients were not sure on how to finish the setup instructions. Was a slight learning curve as I kept forgetting that to manage my account I had to log in to my account online - not try to make changes through the app. Review Source JS Jill S. Owner Used the software for: 6-12 months ### "Great notifications, easy secure texting" March 13, 2018 4.0 Pros Notifications on mobile are prompt and especially clear with a pop-up window. Multiple layers of security. Cons App regularly purges old messages. There does not appear to be a way to modify this in settings. App frequently has "vocal" alert when cell service fails. Review Source Similar Products Featured ## Related categories [Patient Engagement](https://www.capterra.com/patient-engagement-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.